# BEGIN BPS TAGGED BLOCK {{{ # # COPYRIGHT: # # This software is Copyright (c) 1996-2021 Best Practical Solutions, LLC # # # (Except where explicitly superseded by other copyright notices) # # # LICENSE: # # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. # # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. # # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. # # # CONTRIBUTION SUBMISSION POLICY: # # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) # # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that # you are the copyright holder for those contributions and you grant # Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. # # END BPS TAGGED BLOCK }}} use warnings; use strict; package RT::ExternalStorage; require RT::ExternalStorage::Backend; =head1 NAME RT::ExternalStorage - Store attachments outside the database =head1 SYNOPSIS Set(%ExternalStorage, Type => 'Disk', Path => '/opt/rt5/var/attachments', ); =head1 DESCRIPTION By default, RT stores attachments in the database. ExternalStorage moves all attachments that RT does not need efficient access to (which include textual content and images) to outside of the database. This may either be on local disk, or to a cloud storage solution. This decreases the size of RT's database, in turn decreasing the burden of backing up RT's database, at the cost of adding additional locations which must be configured or backed up. Attachment storage paths are calculated based on file contents; this provides de-duplication. The files are initially stored in the database when RT receives them; this guarantees that the user does not need to wait for the file to be transferred to disk or to the cloud, and makes it durable to transient failures of cloud connectivity. The provided C script, to be run regularly via cron, takes care of moving attachments out of the database at a later time. =head1 SETUP =head2 Edit F You will need to configure the C<%ExternalStorage> option, depending on how and where you want your data stored. RT comes with a number of possible storage backends; see the documentation in each for necessary configuration details: =over =item L =item L =item L =back =head2 Restart your webserver Restarting the webserver before the next step (extracting existing attachments) is important to ensure that files remain available as they are extracted. =head2 Extract existing attachments Run C; this may take some time, depending on the existing size of the database. This task may be safely cancelled and re-run to resume. =head2 Schedule attachments extraction Schedule C to run at regular intervals via cron. For instance, the following F entry will run it daily, which may be good to concentrate network or disk usage to times when RT is less in use: 0 0 * * * root /opt/rt5/sbin/rt-externalize-attachments =head1 CAVEATS This feature is not currently compatible with RT's C tool; attachments which are shredded will not be removed from external storage. =cut RT::Base->_ImportOverlays(); 1;