1{
2    "smithy": "1.0",
3    "metadata": {
4        "suppressions": [
5            {
6                "id": "HttpMethodSemantics",
7                "namespace": "*"
8            },
9            {
10                "id": "HttpResponseCodeSemantics",
11                "namespace": "*"
12            },
13            {
14                "id": "PaginatedTrait",
15                "namespace": "*"
16            },
17            {
18                "id": "HttpHeaderTrait",
19                "namespace": "*"
20            },
21            {
22                "id": "HttpUriConflict",
23                "namespace": "*"
24            },
25            {
26                "id": "Service",
27                "namespace": "*"
28            }
29        ]
30    },
31    "shapes": {
32        "com.amazonaws.connect#ARN": {
33            "type": "string"
34        },
35        "com.amazonaws.connect#AfterContactWorkTimeLimit": {
36            "type": "integer",
37            "traits": {
38                "smithy.api#range": {
39                    "min": 0
40                }
41            }
42        },
43        "com.amazonaws.connect#AgentFirstName": {
44            "type": "string",
45            "traits": {
46                "smithy.api#length": {
47                    "min": 1,
48                    "max": 100
49                }
50            }
51        },
52        "com.amazonaws.connect#AgentLastName": {
53            "type": "string",
54            "traits": {
55                "smithy.api#length": {
56                    "min": 1,
57                    "max": 100
58                }
59            }
60        },
61        "com.amazonaws.connect#AgentUsername": {
62            "type": "string",
63            "traits": {
64                "smithy.api#length": {
65                    "min": 1,
66                    "max": 100
67                }
68            }
69        },
70        "com.amazonaws.connect#AmazonConnectService": {
71            "type": "service",
72            "version": "2017-08-08",
73            "operations": [
74                {
75                    "target": "com.amazonaws.connect#AssociateApprovedOrigin"
76                },
77                {
78                    "target": "com.amazonaws.connect#AssociateInstanceStorageConfig"
79                },
80                {
81                    "target": "com.amazonaws.connect#AssociateLambdaFunction"
82                },
83                {
84                    "target": "com.amazonaws.connect#AssociateLexBot"
85                },
86                {
87                    "target": "com.amazonaws.connect#AssociateQueueQuickConnects"
88                },
89                {
90                    "target": "com.amazonaws.connect#AssociateRoutingProfileQueues"
91                },
92                {
93                    "target": "com.amazonaws.connect#AssociateSecurityKey"
94                },
95                {
96                    "target": "com.amazonaws.connect#CreateContactFlow"
97                },
98                {
99                    "target": "com.amazonaws.connect#CreateInstance"
100                },
101                {
102                    "target": "com.amazonaws.connect#CreateIntegrationAssociation"
103                },
104                {
105                    "target": "com.amazonaws.connect#CreateQueue"
106                },
107                {
108                    "target": "com.amazonaws.connect#CreateQuickConnect"
109                },
110                {
111                    "target": "com.amazonaws.connect#CreateRoutingProfile"
112                },
113                {
114                    "target": "com.amazonaws.connect#CreateUseCase"
115                },
116                {
117                    "target": "com.amazonaws.connect#CreateUser"
118                },
119                {
120                    "target": "com.amazonaws.connect#CreateUserHierarchyGroup"
121                },
122                {
123                    "target": "com.amazonaws.connect#DeleteInstance"
124                },
125                {
126                    "target": "com.amazonaws.connect#DeleteIntegrationAssociation"
127                },
128                {
129                    "target": "com.amazonaws.connect#DeleteQuickConnect"
130                },
131                {
132                    "target": "com.amazonaws.connect#DeleteUseCase"
133                },
134                {
135                    "target": "com.amazonaws.connect#DeleteUser"
136                },
137                {
138                    "target": "com.amazonaws.connect#DeleteUserHierarchyGroup"
139                },
140                {
141                    "target": "com.amazonaws.connect#DescribeContactFlow"
142                },
143                {
144                    "target": "com.amazonaws.connect#DescribeHoursOfOperation"
145                },
146                {
147                    "target": "com.amazonaws.connect#DescribeInstance"
148                },
149                {
150                    "target": "com.amazonaws.connect#DescribeInstanceAttribute"
151                },
152                {
153                    "target": "com.amazonaws.connect#DescribeInstanceStorageConfig"
154                },
155                {
156                    "target": "com.amazonaws.connect#DescribeQueue"
157                },
158                {
159                    "target": "com.amazonaws.connect#DescribeQuickConnect"
160                },
161                {
162                    "target": "com.amazonaws.connect#DescribeRoutingProfile"
163                },
164                {
165                    "target": "com.amazonaws.connect#DescribeUser"
166                },
167                {
168                    "target": "com.amazonaws.connect#DescribeUserHierarchyGroup"
169                },
170                {
171                    "target": "com.amazonaws.connect#DescribeUserHierarchyStructure"
172                },
173                {
174                    "target": "com.amazonaws.connect#DisassociateApprovedOrigin"
175                },
176                {
177                    "target": "com.amazonaws.connect#DisassociateInstanceStorageConfig"
178                },
179                {
180                    "target": "com.amazonaws.connect#DisassociateLambdaFunction"
181                },
182                {
183                    "target": "com.amazonaws.connect#DisassociateLexBot"
184                },
185                {
186                    "target": "com.amazonaws.connect#DisassociateQueueQuickConnects"
187                },
188                {
189                    "target": "com.amazonaws.connect#DisassociateRoutingProfileQueues"
190                },
191                {
192                    "target": "com.amazonaws.connect#DisassociateSecurityKey"
193                },
194                {
195                    "target": "com.amazonaws.connect#GetContactAttributes"
196                },
197                {
198                    "target": "com.amazonaws.connect#GetCurrentMetricData"
199                },
200                {
201                    "target": "com.amazonaws.connect#GetFederationToken"
202                },
203                {
204                    "target": "com.amazonaws.connect#GetMetricData"
205                },
206                {
207                    "target": "com.amazonaws.connect#ListApprovedOrigins"
208                },
209                {
210                    "target": "com.amazonaws.connect#ListContactFlows"
211                },
212                {
213                    "target": "com.amazonaws.connect#ListHoursOfOperations"
214                },
215                {
216                    "target": "com.amazonaws.connect#ListInstanceAttributes"
217                },
218                {
219                    "target": "com.amazonaws.connect#ListInstances"
220                },
221                {
222                    "target": "com.amazonaws.connect#ListInstanceStorageConfigs"
223                },
224                {
225                    "target": "com.amazonaws.connect#ListIntegrationAssociations"
226                },
227                {
228                    "target": "com.amazonaws.connect#ListLambdaFunctions"
229                },
230                {
231                    "target": "com.amazonaws.connect#ListLexBots"
232                },
233                {
234                    "target": "com.amazonaws.connect#ListPhoneNumbers"
235                },
236                {
237                    "target": "com.amazonaws.connect#ListPrompts"
238                },
239                {
240                    "target": "com.amazonaws.connect#ListQueueQuickConnects"
241                },
242                {
243                    "target": "com.amazonaws.connect#ListQueues"
244                },
245                {
246                    "target": "com.amazonaws.connect#ListQuickConnects"
247                },
248                {
249                    "target": "com.amazonaws.connect#ListRoutingProfileQueues"
250                },
251                {
252                    "target": "com.amazonaws.connect#ListRoutingProfiles"
253                },
254                {
255                    "target": "com.amazonaws.connect#ListSecurityKeys"
256                },
257                {
258                    "target": "com.amazonaws.connect#ListSecurityProfiles"
259                },
260                {
261                    "target": "com.amazonaws.connect#ListTagsForResource"
262                },
263                {
264                    "target": "com.amazonaws.connect#ListUseCases"
265                },
266                {
267                    "target": "com.amazonaws.connect#ListUserHierarchyGroups"
268                },
269                {
270                    "target": "com.amazonaws.connect#ListUsers"
271                },
272                {
273                    "target": "com.amazonaws.connect#ResumeContactRecording"
274                },
275                {
276                    "target": "com.amazonaws.connect#StartChatContact"
277                },
278                {
279                    "target": "com.amazonaws.connect#StartContactRecording"
280                },
281                {
282                    "target": "com.amazonaws.connect#StartOutboundVoiceContact"
283                },
284                {
285                    "target": "com.amazonaws.connect#StartTaskContact"
286                },
287                {
288                    "target": "com.amazonaws.connect#StopContact"
289                },
290                {
291                    "target": "com.amazonaws.connect#StopContactRecording"
292                },
293                {
294                    "target": "com.amazonaws.connect#SuspendContactRecording"
295                },
296                {
297                    "target": "com.amazonaws.connect#TagResource"
298                },
299                {
300                    "target": "com.amazonaws.connect#UntagResource"
301                },
302                {
303                    "target": "com.amazonaws.connect#UpdateContactAttributes"
304                },
305                {
306                    "target": "com.amazonaws.connect#UpdateContactFlowContent"
307                },
308                {
309                    "target": "com.amazonaws.connect#UpdateContactFlowName"
310                },
311                {
312                    "target": "com.amazonaws.connect#UpdateInstanceAttribute"
313                },
314                {
315                    "target": "com.amazonaws.connect#UpdateInstanceStorageConfig"
316                },
317                {
318                    "target": "com.amazonaws.connect#UpdateQueueHoursOfOperation"
319                },
320                {
321                    "target": "com.amazonaws.connect#UpdateQueueMaxContacts"
322                },
323                {
324                    "target": "com.amazonaws.connect#UpdateQueueName"
325                },
326                {
327                    "target": "com.amazonaws.connect#UpdateQueueOutboundCallerConfig"
328                },
329                {
330                    "target": "com.amazonaws.connect#UpdateQueueStatus"
331                },
332                {
333                    "target": "com.amazonaws.connect#UpdateQuickConnectConfig"
334                },
335                {
336                    "target": "com.amazonaws.connect#UpdateQuickConnectName"
337                },
338                {
339                    "target": "com.amazonaws.connect#UpdateRoutingProfileConcurrency"
340                },
341                {
342                    "target": "com.amazonaws.connect#UpdateRoutingProfileDefaultOutboundQueue"
343                },
344                {
345                    "target": "com.amazonaws.connect#UpdateRoutingProfileName"
346                },
347                {
348                    "target": "com.amazonaws.connect#UpdateRoutingProfileQueues"
349                },
350                {
351                    "target": "com.amazonaws.connect#UpdateUserHierarchy"
352                },
353                {
354                    "target": "com.amazonaws.connect#UpdateUserHierarchyGroupName"
355                },
356                {
357                    "target": "com.amazonaws.connect#UpdateUserHierarchyStructure"
358                },
359                {
360                    "target": "com.amazonaws.connect#UpdateUserIdentityInfo"
361                },
362                {
363                    "target": "com.amazonaws.connect#UpdateUserPhoneConfig"
364                },
365                {
366                    "target": "com.amazonaws.connect#UpdateUserRoutingProfile"
367                },
368                {
369                    "target": "com.amazonaws.connect#UpdateUserSecurityProfiles"
370                }
371            ],
372            "traits": {
373                "aws.api#service": {
374                    "sdkId": "Connect",
375                    "arnNamespace": "connect",
376                    "cloudFormationName": "Connect",
377                    "cloudTrailEventSource": "connect.amazonaws.com",
378                    "endpointPrefix": "connect"
379                },
380                "aws.auth#sigv4": {
381                    "name": "connect"
382                },
383                "aws.protocols#restJson1": {},
384                "smithy.api#documentation": "<p>Amazon Connect is a cloud-based contact center solution that you use to set up and manage a customer\n   contact center and provide reliable customer engagement at any scale.</p>\n         <p>Amazon Connect provides metrics and real-time reporting that enable you to optimize contact routing.\n   You can also resolve customer issues more efficiently by getting customers in touch with the\n   appropriate agents.</p>\n         <p>There are limits to the number of Amazon Connect resources that you can create. There are also limits\n   to the number of requests that you can make per second. For more information, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html\">Amazon Connect\n    Service Quotas</a> in the <i>Amazon Connect Administrator Guide</i>.</p>\n         <p>You can\n   connect\n   programmatically to an AWS service by using an endpoint. For a list of Amazon Connect endpoints, see\n    <a href=\"https://docs.aws.amazon.com/general/latest/gr/connect_region.html\">Amazon Connect\n   Endpoints</a>.</p>\n         <note>\n            <p>Working with contact flows? Check out the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html\">Amazon Connect Flow language</a>.</p>\n         </note>",
385                "smithy.api#title": "Amazon Connect Service"
386            }
387        },
388        "com.amazonaws.connect#AssociateApprovedOrigin": {
389            "type": "operation",
390            "input": {
391                "target": "com.amazonaws.connect#AssociateApprovedOriginRequest"
392            },
393            "errors": [
394                {
395                    "target": "com.amazonaws.connect#InternalServiceException"
396                },
397                {
398                    "target": "com.amazonaws.connect#InvalidParameterException"
399                },
400                {
401                    "target": "com.amazonaws.connect#InvalidRequestException"
402                },
403                {
404                    "target": "com.amazonaws.connect#ResourceConflictException"
405                },
406                {
407                    "target": "com.amazonaws.connect#ResourceNotFoundException"
408                },
409                {
410                    "target": "com.amazonaws.connect#ServiceQuotaExceededException"
411                },
412                {
413                    "target": "com.amazonaws.connect#ThrottlingException"
414                }
415            ],
416            "traits": {
417                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Associates an approved origin to an Amazon Connect instance.</p>",
418                "smithy.api#http": {
419                    "method": "PUT",
420                    "uri": "/instance/{InstanceId}/approved-origin",
421                    "code": 200
422                }
423            }
424        },
425        "com.amazonaws.connect#AssociateApprovedOriginRequest": {
426            "type": "structure",
427            "members": {
428                "InstanceId": {
429                    "target": "com.amazonaws.connect#InstanceId",
430                    "traits": {
431                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
432                        "smithy.api#httpLabel": {},
433                        "smithy.api#required": {}
434                    }
435                },
436                "Origin": {
437                    "target": "com.amazonaws.connect#Origin",
438                    "traits": {
439                        "smithy.api#documentation": "<p>The domain to add to your allow list.</p>",
440                        "smithy.api#required": {}
441                    }
442                }
443            }
444        },
445        "com.amazonaws.connect#AssociateInstanceStorageConfig": {
446            "type": "operation",
447            "input": {
448                "target": "com.amazonaws.connect#AssociateInstanceStorageConfigRequest"
449            },
450            "output": {
451                "target": "com.amazonaws.connect#AssociateInstanceStorageConfigResponse"
452            },
453            "errors": [
454                {
455                    "target": "com.amazonaws.connect#InternalServiceException"
456                },
457                {
458                    "target": "com.amazonaws.connect#InvalidParameterException"
459                },
460                {
461                    "target": "com.amazonaws.connect#InvalidRequestException"
462                },
463                {
464                    "target": "com.amazonaws.connect#ResourceConflictException"
465                },
466                {
467                    "target": "com.amazonaws.connect#ResourceNotFoundException"
468                },
469                {
470                    "target": "com.amazonaws.connect#ThrottlingException"
471                }
472            ],
473            "traits": {
474                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Associates a storage resource type for the first time. You can only associate one type of\n   storage configuration in a single call. This means, for example, that you can't define an\n   instance with multiple S3 buckets for storing chat transcripts.</p>\n         <p>This API does not create a resource that doesn't exist. It only associates it to the\n   instance. Ensure that the resource being specified in the storage configuration, like an S3\n   bucket, exists when being used for association.</p>",
475                "smithy.api#http": {
476                    "method": "PUT",
477                    "uri": "/instance/{InstanceId}/storage-config",
478                    "code": 200
479                }
480            }
481        },
482        "com.amazonaws.connect#AssociateInstanceStorageConfigRequest": {
483            "type": "structure",
484            "members": {
485                "InstanceId": {
486                    "target": "com.amazonaws.connect#InstanceId",
487                    "traits": {
488                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
489                        "smithy.api#httpLabel": {},
490                        "smithy.api#required": {}
491                    }
492                },
493                "ResourceType": {
494                    "target": "com.amazonaws.connect#InstanceStorageResourceType",
495                    "traits": {
496                        "smithy.api#documentation": "<p>A valid resource type.</p>",
497                        "smithy.api#required": {}
498                    }
499                },
500                "StorageConfig": {
501                    "target": "com.amazonaws.connect#InstanceStorageConfig",
502                    "traits": {
503                        "smithy.api#documentation": "<p>A valid storage type.</p>",
504                        "smithy.api#required": {}
505                    }
506                }
507            }
508        },
509        "com.amazonaws.connect#AssociateInstanceStorageConfigResponse": {
510            "type": "structure",
511            "members": {
512                "AssociationId": {
513                    "target": "com.amazonaws.connect#AssociationId",
514                    "traits": {
515                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>"
516                    }
517                }
518            }
519        },
520        "com.amazonaws.connect#AssociateLambdaFunction": {
521            "type": "operation",
522            "input": {
523                "target": "com.amazonaws.connect#AssociateLambdaFunctionRequest"
524            },
525            "errors": [
526                {
527                    "target": "com.amazonaws.connect#InternalServiceException"
528                },
529                {
530                    "target": "com.amazonaws.connect#InvalidParameterException"
531                },
532                {
533                    "target": "com.amazonaws.connect#InvalidRequestException"
534                },
535                {
536                    "target": "com.amazonaws.connect#ResourceConflictException"
537                },
538                {
539                    "target": "com.amazonaws.connect#ResourceNotFoundException"
540                },
541                {
542                    "target": "com.amazonaws.connect#ServiceQuotaExceededException"
543                },
544                {
545                    "target": "com.amazonaws.connect#ThrottlingException"
546                }
547            ],
548            "traits": {
549                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Allows the specified Amazon Connect instance to access the specified Lambda function.</p>",
550                "smithy.api#http": {
551                    "method": "PUT",
552                    "uri": "/instance/{InstanceId}/lambda-function",
553                    "code": 200
554                }
555            }
556        },
557        "com.amazonaws.connect#AssociateLambdaFunctionRequest": {
558            "type": "structure",
559            "members": {
560                "InstanceId": {
561                    "target": "com.amazonaws.connect#InstanceId",
562                    "traits": {
563                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
564                        "smithy.api#httpLabel": {},
565                        "smithy.api#required": {}
566                    }
567                },
568                "FunctionArn": {
569                    "target": "com.amazonaws.connect#FunctionArn",
570                    "traits": {
571                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the Lambda function being associated. Maximum number of characters allowed is\n   140.</p>",
572                        "smithy.api#required": {}
573                    }
574                }
575            }
576        },
577        "com.amazonaws.connect#AssociateLexBot": {
578            "type": "operation",
579            "input": {
580                "target": "com.amazonaws.connect#AssociateLexBotRequest"
581            },
582            "errors": [
583                {
584                    "target": "com.amazonaws.connect#InternalServiceException"
585                },
586                {
587                    "target": "com.amazonaws.connect#InvalidParameterException"
588                },
589                {
590                    "target": "com.amazonaws.connect#InvalidRequestException"
591                },
592                {
593                    "target": "com.amazonaws.connect#ResourceConflictException"
594                },
595                {
596                    "target": "com.amazonaws.connect#ResourceNotFoundException"
597                },
598                {
599                    "target": "com.amazonaws.connect#ServiceQuotaExceededException"
600                },
601                {
602                    "target": "com.amazonaws.connect#ThrottlingException"
603                }
604            ],
605            "traits": {
606                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Allows the specified Amazon Connect instance to access the specified Amazon Lex bot.</p>",
607                "smithy.api#http": {
608                    "method": "PUT",
609                    "uri": "/instance/{InstanceId}/lex-bot",
610                    "code": 200
611                }
612            }
613        },
614        "com.amazonaws.connect#AssociateLexBotRequest": {
615            "type": "structure",
616            "members": {
617                "InstanceId": {
618                    "target": "com.amazonaws.connect#InstanceId",
619                    "traits": {
620                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
621                        "smithy.api#httpLabel": {},
622                        "smithy.api#required": {}
623                    }
624                },
625                "LexBot": {
626                    "target": "com.amazonaws.connect#LexBot",
627                    "traits": {
628                        "smithy.api#documentation": "<p>The Amazon Lex box to associate with the instance.</p>",
629                        "smithy.api#required": {}
630                    }
631                }
632            }
633        },
634        "com.amazonaws.connect#AssociateQueueQuickConnects": {
635            "type": "operation",
636            "input": {
637                "target": "com.amazonaws.connect#AssociateQueueQuickConnectsRequest"
638            },
639            "errors": [
640                {
641                    "target": "com.amazonaws.connect#InternalServiceException"
642                },
643                {
644                    "target": "com.amazonaws.connect#InvalidParameterException"
645                },
646                {
647                    "target": "com.amazonaws.connect#InvalidRequestException"
648                },
649                {
650                    "target": "com.amazonaws.connect#LimitExceededException"
651                },
652                {
653                    "target": "com.amazonaws.connect#ResourceNotFoundException"
654                },
655                {
656                    "target": "com.amazonaws.connect#ThrottlingException"
657                }
658            ],
659            "traits": {
660                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Associates a set of quick connects with a queue.</p>",
661                "smithy.api#http": {
662                    "method": "POST",
663                    "uri": "/queues/{InstanceId}/{QueueId}/associate-quick-connects",
664                    "code": 200
665                }
666            }
667        },
668        "com.amazonaws.connect#AssociateQueueQuickConnectsRequest": {
669            "type": "structure",
670            "members": {
671                "InstanceId": {
672                    "target": "com.amazonaws.connect#InstanceId",
673                    "traits": {
674                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
675                        "smithy.api#httpLabel": {},
676                        "smithy.api#required": {}
677                    }
678                },
679                "QueueId": {
680                    "target": "com.amazonaws.connect#QueueId",
681                    "traits": {
682                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
683                        "smithy.api#httpLabel": {},
684                        "smithy.api#required": {}
685                    }
686                },
687                "QuickConnectIds": {
688                    "target": "com.amazonaws.connect#QuickConnectsList",
689                    "traits": {
690                        "smithy.api#documentation": "<p>The quick connects to associate with this queue.</p>",
691                        "smithy.api#required": {}
692                    }
693                }
694            }
695        },
696        "com.amazonaws.connect#AssociateRoutingProfileQueues": {
697            "type": "operation",
698            "input": {
699                "target": "com.amazonaws.connect#AssociateRoutingProfileQueuesRequest"
700            },
701            "errors": [
702                {
703                    "target": "com.amazonaws.connect#InternalServiceException"
704                },
705                {
706                    "target": "com.amazonaws.connect#InvalidParameterException"
707                },
708                {
709                    "target": "com.amazonaws.connect#InvalidRequestException"
710                },
711                {
712                    "target": "com.amazonaws.connect#ResourceNotFoundException"
713                },
714                {
715                    "target": "com.amazonaws.connect#ThrottlingException"
716                }
717            ],
718            "traits": {
719                "smithy.api#documentation": "<p>Associates a set of queues with a routing profile.</p>",
720                "smithy.api#http": {
721                    "method": "POST",
722                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/associate-queues",
723                    "code": 200
724                }
725            }
726        },
727        "com.amazonaws.connect#AssociateRoutingProfileQueuesRequest": {
728            "type": "structure",
729            "members": {
730                "InstanceId": {
731                    "target": "com.amazonaws.connect#InstanceId",
732                    "traits": {
733                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
734                        "smithy.api#httpLabel": {},
735                        "smithy.api#required": {}
736                    }
737                },
738                "RoutingProfileId": {
739                    "target": "com.amazonaws.connect#RoutingProfileId",
740                    "traits": {
741                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
742                        "smithy.api#httpLabel": {},
743                        "smithy.api#required": {}
744                    }
745                },
746                "QueueConfigs": {
747                    "target": "com.amazonaws.connect#RoutingProfileQueueConfigList",
748                    "traits": {
749                        "smithy.api#documentation": "<p>The queues to associate with this routing profile.</p>",
750                        "smithy.api#required": {}
751                    }
752                }
753            }
754        },
755        "com.amazonaws.connect#AssociateSecurityKey": {
756            "type": "operation",
757            "input": {
758                "target": "com.amazonaws.connect#AssociateSecurityKeyRequest"
759            },
760            "output": {
761                "target": "com.amazonaws.connect#AssociateSecurityKeyResponse"
762            },
763            "errors": [
764                {
765                    "target": "com.amazonaws.connect#InternalServiceException"
766                },
767                {
768                    "target": "com.amazonaws.connect#InvalidParameterException"
769                },
770                {
771                    "target": "com.amazonaws.connect#InvalidRequestException"
772                },
773                {
774                    "target": "com.amazonaws.connect#ResourceConflictException"
775                },
776                {
777                    "target": "com.amazonaws.connect#ResourceNotFoundException"
778                },
779                {
780                    "target": "com.amazonaws.connect#ServiceQuotaExceededException"
781                },
782                {
783                    "target": "com.amazonaws.connect#ThrottlingException"
784                }
785            ],
786            "traits": {
787                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Associates a security key to the instance.</p>",
788                "smithy.api#http": {
789                    "method": "PUT",
790                    "uri": "/instance/{InstanceId}/security-key",
791                    "code": 200
792                }
793            }
794        },
795        "com.amazonaws.connect#AssociateSecurityKeyRequest": {
796            "type": "structure",
797            "members": {
798                "InstanceId": {
799                    "target": "com.amazonaws.connect#InstanceId",
800                    "traits": {
801                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
802                        "smithy.api#httpLabel": {},
803                        "smithy.api#required": {}
804                    }
805                },
806                "Key": {
807                    "target": "com.amazonaws.connect#PEM",
808                    "traits": {
809                        "smithy.api#documentation": "<p>A valid security key in PEM format.</p>",
810                        "smithy.api#required": {}
811                    }
812                }
813            }
814        },
815        "com.amazonaws.connect#AssociateSecurityKeyResponse": {
816            "type": "structure",
817            "members": {
818                "AssociationId": {
819                    "target": "com.amazonaws.connect#AssociationId",
820                    "traits": {
821                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>"
822                    }
823                }
824            }
825        },
826        "com.amazonaws.connect#AssociationId": {
827            "type": "string",
828            "traits": {
829                "smithy.api#length": {
830                    "min": 1,
831                    "max": 100
832                }
833            }
834        },
835        "com.amazonaws.connect#Attribute": {
836            "type": "structure",
837            "members": {
838                "AttributeType": {
839                    "target": "com.amazonaws.connect#InstanceAttributeType",
840                    "traits": {
841                        "smithy.api#documentation": "<p>The type of attribute.</p>"
842                    }
843                },
844                "Value": {
845                    "target": "com.amazonaws.connect#InstanceAttributeValue",
846                    "traits": {
847                        "smithy.api#documentation": "<p>The value of the attribute.</p>"
848                    }
849                }
850            },
851            "traits": {
852                "smithy.api#documentation": "<p>A toggle for an individual feature at the instance level.</p>"
853            }
854        },
855        "com.amazonaws.connect#AttributeName": {
856            "type": "string",
857            "traits": {
858                "smithy.api#length": {
859                    "min": 1,
860                    "max": 32767
861                }
862            }
863        },
864        "com.amazonaws.connect#AttributeValue": {
865            "type": "string",
866            "traits": {
867                "smithy.api#length": {
868                    "min": 0,
869                    "max": 32767
870                }
871            }
872        },
873        "com.amazonaws.connect#Attributes": {
874            "type": "map",
875            "key": {
876                "target": "com.amazonaws.connect#AttributeName"
877            },
878            "value": {
879                "target": "com.amazonaws.connect#AttributeValue"
880            }
881        },
882        "com.amazonaws.connect#AttributesList": {
883            "type": "list",
884            "member": {
885                "target": "com.amazonaws.connect#Attribute"
886            }
887        },
888        "com.amazonaws.connect#AutoAccept": {
889            "type": "boolean"
890        },
891        "com.amazonaws.connect#BotName": {
892            "type": "string",
893            "traits": {
894                "smithy.api#length": {
895                    "min": 0,
896                    "max": 50
897                }
898            }
899        },
900        "com.amazonaws.connect#BucketName": {
901            "type": "string",
902            "traits": {
903                "smithy.api#length": {
904                    "min": 1,
905                    "max": 128
906                }
907            }
908        },
909        "com.amazonaws.connect#Channel": {
910            "type": "string",
911            "traits": {
912                "smithy.api#enum": [
913                    {
914                        "value": "VOICE",
915                        "name": "VOICE"
916                    },
917                    {
918                        "value": "CHAT",
919                        "name": "CHAT"
920                    },
921                    {
922                        "value": "TASK",
923                        "name": "TASK"
924                    }
925                ]
926            }
927        },
928        "com.amazonaws.connect#Channels": {
929            "type": "list",
930            "member": {
931                "target": "com.amazonaws.connect#Channel"
932            },
933            "traits": {
934                "smithy.api#length": {
935                    "min": 0,
936                    "max": 1
937                }
938            }
939        },
940        "com.amazonaws.connect#ChatContent": {
941            "type": "string",
942            "traits": {
943                "smithy.api#length": {
944                    "min": 1,
945                    "max": 1024
946                }
947            }
948        },
949        "com.amazonaws.connect#ChatContentType": {
950            "type": "string",
951            "traits": {
952                "smithy.api#length": {
953                    "min": 1,
954                    "max": 100
955                }
956            }
957        },
958        "com.amazonaws.connect#ChatMessage": {
959            "type": "structure",
960            "members": {
961                "ContentType": {
962                    "target": "com.amazonaws.connect#ChatContentType",
963                    "traits": {
964                        "smithy.api#documentation": "<p>The type of the content. Supported types are text and plain.</p>",
965                        "smithy.api#required": {}
966                    }
967                },
968                "Content": {
969                    "target": "com.amazonaws.connect#ChatContent",
970                    "traits": {
971                        "smithy.api#documentation": "<p>The content of the chat message.</p>",
972                        "smithy.api#required": {}
973                    }
974                }
975            },
976            "traits": {
977                "smithy.api#documentation": "<p>A chat message.</p>"
978            }
979        },
980        "com.amazonaws.connect#ClientToken": {
981            "type": "string",
982            "traits": {
983                "smithy.api#length": {
984                    "min": 0,
985                    "max": 500
986                }
987            }
988        },
989        "com.amazonaws.connect#CommonDescriptionLength250": {
990            "type": "string",
991            "traits": {
992                "smithy.api#length": {
993                    "min": 0,
994                    "max": 250
995                }
996            }
997        },
998        "com.amazonaws.connect#CommonNameLength127": {
999            "type": "string",
1000            "traits": {
1001                "smithy.api#length": {
1002                    "min": 1,
1003                    "max": 127
1004                }
1005            }
1006        },
1007        "com.amazonaws.connect#Comparison": {
1008            "type": "string",
1009            "traits": {
1010                "smithy.api#enum": [
1011                    {
1012                        "value": "LT",
1013                        "name": "LT"
1014                    }
1015                ]
1016            }
1017        },
1018        "com.amazonaws.connect#Concurrency": {
1019            "type": "integer",
1020            "traits": {
1021                "smithy.api#range": {
1022                    "min": 1,
1023                    "max": 10
1024                }
1025            }
1026        },
1027        "com.amazonaws.connect#ContactFlow": {
1028            "type": "structure",
1029            "members": {
1030                "Arn": {
1031                    "target": "com.amazonaws.connect#ARN",
1032                    "traits": {
1033                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the contact flow.</p>"
1034                    }
1035                },
1036                "Id": {
1037                    "target": "com.amazonaws.connect#ContactFlowId",
1038                    "traits": {
1039                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>"
1040                    }
1041                },
1042                "Name": {
1043                    "target": "com.amazonaws.connect#ContactFlowName",
1044                    "traits": {
1045                        "smithy.api#documentation": "<p>The name of the contact flow.</p>"
1046                    }
1047                },
1048                "Type": {
1049                    "target": "com.amazonaws.connect#ContactFlowType",
1050                    "traits": {
1051                        "smithy.api#documentation": "<p>The type of the contact flow. For descriptions of the available types, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types\">Choose a Contact Flow Type</a> in the <i>Amazon Connect Administrator\n   Guide</i>.</p>"
1052                    }
1053                },
1054                "Description": {
1055                    "target": "com.amazonaws.connect#ContactFlowDescription",
1056                    "traits": {
1057                        "smithy.api#documentation": "<p>The description of the contact flow.</p>"
1058                    }
1059                },
1060                "Content": {
1061                    "target": "com.amazonaws.connect#ContactFlowContent",
1062                    "traits": {
1063                        "smithy.api#documentation": "<p>The content of the contact flow.</p>"
1064                    }
1065                },
1066                "Tags": {
1067                    "target": "com.amazonaws.connect#TagMap",
1068                    "traits": {
1069                        "smithy.api#documentation": "<p>One or more tags.</p>"
1070                    }
1071                }
1072            },
1073            "traits": {
1074                "smithy.api#documentation": "<p>Contains information about a contact flow.</p>"
1075            }
1076        },
1077        "com.amazonaws.connect#ContactFlowContent": {
1078            "type": "string"
1079        },
1080        "com.amazonaws.connect#ContactFlowDescription": {
1081            "type": "string"
1082        },
1083        "com.amazonaws.connect#ContactFlowId": {
1084            "type": "string",
1085            "traits": {
1086                "smithy.api#length": {
1087                    "min": 0,
1088                    "max": 500
1089                }
1090            }
1091        },
1092        "com.amazonaws.connect#ContactFlowName": {
1093            "type": "string",
1094            "traits": {
1095                "smithy.api#length": {
1096                    "min": 1
1097                }
1098            }
1099        },
1100        "com.amazonaws.connect#ContactFlowNotPublishedException": {
1101            "type": "structure",
1102            "members": {
1103                "Message": {
1104                    "target": "com.amazonaws.connect#Message"
1105                }
1106            },
1107            "traits": {
1108                "smithy.api#documentation": "<p>The contact flow has not been published.</p>",
1109                "smithy.api#error": "client",
1110                "smithy.api#httpError": 404
1111            }
1112        },
1113        "com.amazonaws.connect#ContactFlowSummary": {
1114            "type": "structure",
1115            "members": {
1116                "Id": {
1117                    "target": "com.amazonaws.connect#ContactFlowId",
1118                    "traits": {
1119                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>"
1120                    }
1121                },
1122                "Arn": {
1123                    "target": "com.amazonaws.connect#ARN",
1124                    "traits": {
1125                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the contact flow.</p>"
1126                    }
1127                },
1128                "Name": {
1129                    "target": "com.amazonaws.connect#ContactFlowName",
1130                    "traits": {
1131                        "smithy.api#documentation": "<p>The name of the contact flow.</p>"
1132                    }
1133                },
1134                "ContactFlowType": {
1135                    "target": "com.amazonaws.connect#ContactFlowType",
1136                    "traits": {
1137                        "smithy.api#documentation": "<p>The type of contact flow.</p>"
1138                    }
1139                }
1140            },
1141            "traits": {
1142                "smithy.api#documentation": "<p>Contains summary information about a contact flow.</p>\n         <p>You can also create and update contact flows using the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html\">Amazon Connect\n   Flow language</a>.</p>"
1143            }
1144        },
1145        "com.amazonaws.connect#ContactFlowSummaryList": {
1146            "type": "list",
1147            "member": {
1148                "target": "com.amazonaws.connect#ContactFlowSummary"
1149            }
1150        },
1151        "com.amazonaws.connect#ContactFlowType": {
1152            "type": "string",
1153            "traits": {
1154                "smithy.api#enum": [
1155                    {
1156                        "value": "CONTACT_FLOW",
1157                        "name": "CONTACT_FLOW"
1158                    },
1159                    {
1160                        "value": "CUSTOMER_QUEUE",
1161                        "name": "CUSTOMER_QUEUE"
1162                    },
1163                    {
1164                        "value": "CUSTOMER_HOLD",
1165                        "name": "CUSTOMER_HOLD"
1166                    },
1167                    {
1168                        "value": "CUSTOMER_WHISPER",
1169                        "name": "CUSTOMER_WHISPER"
1170                    },
1171                    {
1172                        "value": "AGENT_HOLD",
1173                        "name": "AGENT_HOLD"
1174                    },
1175                    {
1176                        "value": "AGENT_WHISPER",
1177                        "name": "AGENT_WHISPER"
1178                    },
1179                    {
1180                        "value": "OUTBOUND_WHISPER",
1181                        "name": "OUTBOUND_WHISPER"
1182                    },
1183                    {
1184                        "value": "AGENT_TRANSFER",
1185                        "name": "AGENT_TRANSFER"
1186                    },
1187                    {
1188                        "value": "QUEUE_TRANSFER",
1189                        "name": "QUEUE_TRANSFER"
1190                    }
1191                ]
1192            }
1193        },
1194        "com.amazonaws.connect#ContactFlowTypes": {
1195            "type": "list",
1196            "member": {
1197                "target": "com.amazonaws.connect#ContactFlowType"
1198            },
1199            "traits": {
1200                "smithy.api#length": {
1201                    "min": 0,
1202                    "max": 10
1203                }
1204            }
1205        },
1206        "com.amazonaws.connect#ContactId": {
1207            "type": "string",
1208            "traits": {
1209                "smithy.api#length": {
1210                    "min": 1,
1211                    "max": 256
1212                }
1213            }
1214        },
1215        "com.amazonaws.connect#ContactNotFoundException": {
1216            "type": "structure",
1217            "members": {
1218                "Message": {
1219                    "target": "com.amazonaws.connect#Message",
1220                    "traits": {
1221                        "smithy.api#documentation": "<p>The message.</p>"
1222                    }
1223                }
1224            },
1225            "traits": {
1226                "smithy.api#documentation": "<p>The contact with the specified ID is not active or does not exist.</p>",
1227                "smithy.api#error": "client",
1228                "smithy.api#httpError": 410
1229            }
1230        },
1231        "com.amazonaws.connect#ContactReferences": {
1232            "type": "map",
1233            "key": {
1234                "target": "com.amazonaws.connect#ReferenceKey"
1235            },
1236            "value": {
1237                "target": "com.amazonaws.connect#Reference"
1238            }
1239        },
1240        "com.amazonaws.connect#CreateContactFlow": {
1241            "type": "operation",
1242            "input": {
1243                "target": "com.amazonaws.connect#CreateContactFlowRequest"
1244            },
1245            "output": {
1246                "target": "com.amazonaws.connect#CreateContactFlowResponse"
1247            },
1248            "errors": [
1249                {
1250                    "target": "com.amazonaws.connect#DuplicateResourceException"
1251                },
1252                {
1253                    "target": "com.amazonaws.connect#InternalServiceException"
1254                },
1255                {
1256                    "target": "com.amazonaws.connect#InvalidContactFlowException"
1257                },
1258                {
1259                    "target": "com.amazonaws.connect#InvalidParameterException"
1260                },
1261                {
1262                    "target": "com.amazonaws.connect#InvalidRequestException"
1263                },
1264                {
1265                    "target": "com.amazonaws.connect#LimitExceededException"
1266                },
1267                {
1268                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1269                },
1270                {
1271                    "target": "com.amazonaws.connect#ThrottlingException"
1272                }
1273            ],
1274            "traits": {
1275                "smithy.api#documentation": "<p>Creates a contact flow for the specified Amazon Connect instance.</p>\n         <p>You can also create and update contact flows using the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html\">Amazon Connect\n   Flow language</a>.</p>",
1276                "smithy.api#http": {
1277                    "method": "PUT",
1278                    "uri": "/contact-flows/{InstanceId}",
1279                    "code": 200
1280                }
1281            }
1282        },
1283        "com.amazonaws.connect#CreateContactFlowRequest": {
1284            "type": "structure",
1285            "members": {
1286                "InstanceId": {
1287                    "target": "com.amazonaws.connect#InstanceId",
1288                    "traits": {
1289                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
1290                        "smithy.api#httpLabel": {},
1291                        "smithy.api#required": {}
1292                    }
1293                },
1294                "Name": {
1295                    "target": "com.amazonaws.connect#ContactFlowName",
1296                    "traits": {
1297                        "smithy.api#documentation": "<p>The name of the contact flow.</p>",
1298                        "smithy.api#required": {}
1299                    }
1300                },
1301                "Type": {
1302                    "target": "com.amazonaws.connect#ContactFlowType",
1303                    "traits": {
1304                        "smithy.api#documentation": "<p>The type of the contact flow. For descriptions of the available types, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/create-contact-flow.html#contact-flow-types\">Choose a Contact Flow Type</a> in the <i>Amazon Connect Administrator\n   Guide</i>.</p>",
1305                        "smithy.api#required": {}
1306                    }
1307                },
1308                "Description": {
1309                    "target": "com.amazonaws.connect#ContactFlowDescription",
1310                    "traits": {
1311                        "smithy.api#documentation": "<p>The description of the contact flow. </p>"
1312                    }
1313                },
1314                "Content": {
1315                    "target": "com.amazonaws.connect#ContactFlowContent",
1316                    "traits": {
1317                        "smithy.api#documentation": "<p>The content of the contact flow. </p>",
1318                        "smithy.api#required": {}
1319                    }
1320                },
1321                "Tags": {
1322                    "target": "com.amazonaws.connect#TagMap",
1323                    "traits": {
1324                        "smithy.api#documentation": "<p>One or more tags.</p>"
1325                    }
1326                }
1327            }
1328        },
1329        "com.amazonaws.connect#CreateContactFlowResponse": {
1330            "type": "structure",
1331            "members": {
1332                "ContactFlowId": {
1333                    "target": "com.amazonaws.connect#ContactFlowId",
1334                    "traits": {
1335                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>"
1336                    }
1337                },
1338                "ContactFlowArn": {
1339                    "target": "com.amazonaws.connect#ARN",
1340                    "traits": {
1341                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the contact flow.</p>"
1342                    }
1343                }
1344            }
1345        },
1346        "com.amazonaws.connect#CreateInstance": {
1347            "type": "operation",
1348            "input": {
1349                "target": "com.amazonaws.connect#CreateInstanceRequest"
1350            },
1351            "output": {
1352                "target": "com.amazonaws.connect#CreateInstanceResponse"
1353            },
1354            "errors": [
1355                {
1356                    "target": "com.amazonaws.connect#InternalServiceException"
1357                },
1358                {
1359                    "target": "com.amazonaws.connect#InvalidRequestException"
1360                },
1361                {
1362                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1363                },
1364                {
1365                    "target": "com.amazonaws.connect#ServiceQuotaExceededException"
1366                },
1367                {
1368                    "target": "com.amazonaws.connect#ThrottlingException"
1369                }
1370            ],
1371            "traits": {
1372                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Initiates an Amazon Connect instance with all the supported channels enabled. It does not attach any\n   storage, such as Amazon Simple Storage Service (Amazon S3) or Amazon Kinesis. It also does not\n   allow for any configurations on features, such as Contact Lens for Amazon Connect. </p>",
1373                "smithy.api#http": {
1374                    "method": "PUT",
1375                    "uri": "/instance",
1376                    "code": 200
1377                }
1378            }
1379        },
1380        "com.amazonaws.connect#CreateInstanceRequest": {
1381            "type": "structure",
1382            "members": {
1383                "ClientToken": {
1384                    "target": "com.amazonaws.connect#ClientToken",
1385                    "traits": {
1386                        "smithy.api#documentation": "<p>The idempotency token.</p>"
1387                    }
1388                },
1389                "IdentityManagementType": {
1390                    "target": "com.amazonaws.connect#DirectoryType",
1391                    "traits": {
1392                        "smithy.api#documentation": "<p>The type of identity management for your Amazon Connect users.</p>",
1393                        "smithy.api#required": {}
1394                    }
1395                },
1396                "InstanceAlias": {
1397                    "target": "com.amazonaws.connect#DirectoryAlias",
1398                    "traits": {
1399                        "smithy.api#documentation": "<p>The name for your instance.</p>"
1400                    }
1401                },
1402                "DirectoryId": {
1403                    "target": "com.amazonaws.connect#DirectoryId",
1404                    "traits": {
1405                        "smithy.api#documentation": "<p>The identifier for the directory.</p>"
1406                    }
1407                },
1408                "InboundCallsEnabled": {
1409                    "target": "com.amazonaws.connect#InboundCallsEnabled",
1410                    "traits": {
1411                        "smithy.api#documentation": "<p>Your contact center handles incoming contacts.</p>",
1412                        "smithy.api#required": {}
1413                    }
1414                },
1415                "OutboundCallsEnabled": {
1416                    "target": "com.amazonaws.connect#OutboundCallsEnabled",
1417                    "traits": {
1418                        "smithy.api#documentation": "<p>Your contact center allows outbound calls.</p>",
1419                        "smithy.api#required": {}
1420                    }
1421                }
1422            }
1423        },
1424        "com.amazonaws.connect#CreateInstanceResponse": {
1425            "type": "structure",
1426            "members": {
1427                "Id": {
1428                    "target": "com.amazonaws.connect#InstanceId",
1429                    "traits": {
1430                        "smithy.api#documentation": "<p>The identifier for the instance.</p>"
1431                    }
1432                },
1433                "Arn": {
1434                    "target": "com.amazonaws.connect#ARN",
1435                    "traits": {
1436                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the instance.</p>"
1437                    }
1438                }
1439            }
1440        },
1441        "com.amazonaws.connect#CreateIntegrationAssociation": {
1442            "type": "operation",
1443            "input": {
1444                "target": "com.amazonaws.connect#CreateIntegrationAssociationRequest"
1445            },
1446            "output": {
1447                "target": "com.amazonaws.connect#CreateIntegrationAssociationResponse"
1448            },
1449            "errors": [
1450                {
1451                    "target": "com.amazonaws.connect#DuplicateResourceException"
1452                },
1453                {
1454                    "target": "com.amazonaws.connect#InternalServiceException"
1455                },
1456                {
1457                    "target": "com.amazonaws.connect#InvalidRequestException"
1458                },
1459                {
1460                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1461                },
1462                {
1463                    "target": "com.amazonaws.connect#ThrottlingException"
1464                }
1465            ],
1466            "traits": {
1467                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Create an AppIntegration association with an Amazon Connect instance.</p>",
1468                "smithy.api#http": {
1469                    "method": "PUT",
1470                    "uri": "/instance/{InstanceId}/integration-associations",
1471                    "code": 200
1472                }
1473            }
1474        },
1475        "com.amazonaws.connect#CreateIntegrationAssociationRequest": {
1476            "type": "structure",
1477            "members": {
1478                "InstanceId": {
1479                    "target": "com.amazonaws.connect#InstanceId",
1480                    "traits": {
1481                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
1482                        "smithy.api#httpLabel": {},
1483                        "smithy.api#required": {}
1484                    }
1485                },
1486                "IntegrationType": {
1487                    "target": "com.amazonaws.connect#IntegrationType",
1488                    "traits": {
1489                        "smithy.api#documentation": "<p>The type of information to be ingested.</p>",
1490                        "smithy.api#required": {}
1491                    }
1492                },
1493                "IntegrationArn": {
1494                    "target": "com.amazonaws.connect#ARN",
1495                    "traits": {
1496                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the integration.</p>",
1497                        "smithy.api#required": {}
1498                    }
1499                },
1500                "SourceApplicationUrl": {
1501                    "target": "com.amazonaws.connect#URI",
1502                    "traits": {
1503                        "smithy.api#documentation": "<p>The URL for the external application.</p>",
1504                        "smithy.api#required": {}
1505                    }
1506                },
1507                "SourceApplicationName": {
1508                    "target": "com.amazonaws.connect#SourceApplicationName",
1509                    "traits": {
1510                        "smithy.api#documentation": "<p>The name of the external application.</p>",
1511                        "smithy.api#required": {}
1512                    }
1513                },
1514                "SourceType": {
1515                    "target": "com.amazonaws.connect#SourceType",
1516                    "traits": {
1517                        "smithy.api#documentation": "<p>The type of the data source.</p>",
1518                        "smithy.api#required": {}
1519                    }
1520                }
1521            }
1522        },
1523        "com.amazonaws.connect#CreateIntegrationAssociationResponse": {
1524            "type": "structure",
1525            "members": {
1526                "IntegrationAssociationId": {
1527                    "target": "com.amazonaws.connect#IntegrationAssociationId",
1528                    "traits": {
1529                        "smithy.api#documentation": "<p>The identifier for the association.</p>"
1530                    }
1531                },
1532                "IntegrationAssociationArn": {
1533                    "target": "com.amazonaws.connect#ARN",
1534                    "traits": {
1535                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the association.</p>"
1536                    }
1537                }
1538            }
1539        },
1540        "com.amazonaws.connect#CreateQueue": {
1541            "type": "operation",
1542            "input": {
1543                "target": "com.amazonaws.connect#CreateQueueRequest"
1544            },
1545            "output": {
1546                "target": "com.amazonaws.connect#CreateQueueResponse"
1547            },
1548            "errors": [
1549                {
1550                    "target": "com.amazonaws.connect#DuplicateResourceException"
1551                },
1552                {
1553                    "target": "com.amazonaws.connect#InternalServiceException"
1554                },
1555                {
1556                    "target": "com.amazonaws.connect#InvalidParameterException"
1557                },
1558                {
1559                    "target": "com.amazonaws.connect#InvalidRequestException"
1560                },
1561                {
1562                    "target": "com.amazonaws.connect#LimitExceededException"
1563                },
1564                {
1565                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1566                },
1567                {
1568                    "target": "com.amazonaws.connect#ThrottlingException"
1569                }
1570            ],
1571            "traits": {
1572                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Creates a new queue for the specified Amazon Connect instance.</p>",
1573                "smithy.api#http": {
1574                    "method": "PUT",
1575                    "uri": "/queues/{InstanceId}",
1576                    "code": 200
1577                }
1578            }
1579        },
1580        "com.amazonaws.connect#CreateQueueRequest": {
1581            "type": "structure",
1582            "members": {
1583                "InstanceId": {
1584                    "target": "com.amazonaws.connect#InstanceId",
1585                    "traits": {
1586                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
1587                        "smithy.api#httpLabel": {},
1588                        "smithy.api#required": {}
1589                    }
1590                },
1591                "Name": {
1592                    "target": "com.amazonaws.connect#CommonNameLength127",
1593                    "traits": {
1594                        "smithy.api#documentation": "<p>The name of the queue.</p>",
1595                        "smithy.api#required": {}
1596                    }
1597                },
1598                "Description": {
1599                    "target": "com.amazonaws.connect#QueueDescription",
1600                    "traits": {
1601                        "smithy.api#documentation": "<p>The description of the queue.</p>"
1602                    }
1603                },
1604                "OutboundCallerConfig": {
1605                    "target": "com.amazonaws.connect#OutboundCallerConfig",
1606                    "traits": {
1607                        "smithy.api#documentation": "<p>The outbound caller ID name, number, and outbound whisper flow.</p>"
1608                    }
1609                },
1610                "HoursOfOperationId": {
1611                    "target": "com.amazonaws.connect#HoursOfOperationId",
1612                    "traits": {
1613                        "smithy.api#documentation": "<p>The identifier for the hours of operation.</p>",
1614                        "smithy.api#required": {}
1615                    }
1616                },
1617                "MaxContacts": {
1618                    "target": "com.amazonaws.connect#QueueMaxContacts",
1619                    "traits": {
1620                        "smithy.api#box": {},
1621                        "smithy.api#documentation": "<p>The maximum number of contacts that can be in the queue before it is considered full.</p>"
1622                    }
1623                },
1624                "QuickConnectIds": {
1625                    "target": "com.amazonaws.connect#QuickConnectsList",
1626                    "traits": {
1627                        "smithy.api#documentation": "<p>The quick connects available to agents who are working the queue.</p>"
1628                    }
1629                },
1630                "Tags": {
1631                    "target": "com.amazonaws.connect#TagMap",
1632                    "traits": {
1633                        "smithy.api#documentation": "<p>One or more tags.</p>"
1634                    }
1635                }
1636            }
1637        },
1638        "com.amazonaws.connect#CreateQueueResponse": {
1639            "type": "structure",
1640            "members": {
1641                "QueueArn": {
1642                    "target": "com.amazonaws.connect#ARN",
1643                    "traits": {
1644                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the queue.</p>"
1645                    }
1646                },
1647                "QueueId": {
1648                    "target": "com.amazonaws.connect#QueueId",
1649                    "traits": {
1650                        "smithy.api#documentation": "<p>The identifier for the queue.</p>"
1651                    }
1652                }
1653            }
1654        },
1655        "com.amazonaws.connect#CreateQuickConnect": {
1656            "type": "operation",
1657            "input": {
1658                "target": "com.amazonaws.connect#CreateQuickConnectRequest"
1659            },
1660            "output": {
1661                "target": "com.amazonaws.connect#CreateQuickConnectResponse"
1662            },
1663            "errors": [
1664                {
1665                    "target": "com.amazonaws.connect#DuplicateResourceException"
1666                },
1667                {
1668                    "target": "com.amazonaws.connect#InternalServiceException"
1669                },
1670                {
1671                    "target": "com.amazonaws.connect#InvalidParameterException"
1672                },
1673                {
1674                    "target": "com.amazonaws.connect#InvalidRequestException"
1675                },
1676                {
1677                    "target": "com.amazonaws.connect#LimitExceededException"
1678                },
1679                {
1680                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1681                },
1682                {
1683                    "target": "com.amazonaws.connect#ThrottlingException"
1684                }
1685            ],
1686            "traits": {
1687                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Creates a quick connect for the specified Amazon Connect instance.</p>",
1688                "smithy.api#http": {
1689                    "method": "PUT",
1690                    "uri": "/quick-connects/{InstanceId}",
1691                    "code": 200
1692                }
1693            }
1694        },
1695        "com.amazonaws.connect#CreateQuickConnectRequest": {
1696            "type": "structure",
1697            "members": {
1698                "InstanceId": {
1699                    "target": "com.amazonaws.connect#InstanceId",
1700                    "traits": {
1701                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
1702                        "smithy.api#httpLabel": {},
1703                        "smithy.api#required": {}
1704                    }
1705                },
1706                "Name": {
1707                    "target": "com.amazonaws.connect#QuickConnectName",
1708                    "traits": {
1709                        "smithy.api#documentation": "<p>The name of the quick connect.</p>",
1710                        "smithy.api#required": {}
1711                    }
1712                },
1713                "Description": {
1714                    "target": "com.amazonaws.connect#QuickConnectDescription",
1715                    "traits": {
1716                        "smithy.api#documentation": "<p>The description of the quick connect.</p>"
1717                    }
1718                },
1719                "QuickConnectConfig": {
1720                    "target": "com.amazonaws.connect#QuickConnectConfig",
1721                    "traits": {
1722                        "smithy.api#documentation": "<p>Configuration settings for the quick connect.</p>",
1723                        "smithy.api#required": {}
1724                    }
1725                },
1726                "Tags": {
1727                    "target": "com.amazonaws.connect#TagMap",
1728                    "traits": {
1729                        "smithy.api#documentation": "<p>One or more tags.</p>"
1730                    }
1731                }
1732            }
1733        },
1734        "com.amazonaws.connect#CreateQuickConnectResponse": {
1735            "type": "structure",
1736            "members": {
1737                "QuickConnectARN": {
1738                    "target": "com.amazonaws.connect#ARN",
1739                    "traits": {
1740                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the quick connect. </p>"
1741                    }
1742                },
1743                "QuickConnectId": {
1744                    "target": "com.amazonaws.connect#QuickConnectId",
1745                    "traits": {
1746                        "smithy.api#documentation": "<p>The identifier for the quick connect.</p>"
1747                    }
1748                }
1749            }
1750        },
1751        "com.amazonaws.connect#CreateRoutingProfile": {
1752            "type": "operation",
1753            "input": {
1754                "target": "com.amazonaws.connect#CreateRoutingProfileRequest"
1755            },
1756            "output": {
1757                "target": "com.amazonaws.connect#CreateRoutingProfileResponse"
1758            },
1759            "errors": [
1760                {
1761                    "target": "com.amazonaws.connect#DuplicateResourceException"
1762                },
1763                {
1764                    "target": "com.amazonaws.connect#InternalServiceException"
1765                },
1766                {
1767                    "target": "com.amazonaws.connect#InvalidParameterException"
1768                },
1769                {
1770                    "target": "com.amazonaws.connect#InvalidRequestException"
1771                },
1772                {
1773                    "target": "com.amazonaws.connect#LimitExceededException"
1774                },
1775                {
1776                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1777                },
1778                {
1779                    "target": "com.amazonaws.connect#ThrottlingException"
1780                }
1781            ],
1782            "traits": {
1783                "smithy.api#documentation": "<p>Creates a new routing profile.</p>",
1784                "smithy.api#http": {
1785                    "method": "PUT",
1786                    "uri": "/routing-profiles/{InstanceId}",
1787                    "code": 200
1788                }
1789            }
1790        },
1791        "com.amazonaws.connect#CreateRoutingProfileRequest": {
1792            "type": "structure",
1793            "members": {
1794                "InstanceId": {
1795                    "target": "com.amazonaws.connect#InstanceId",
1796                    "traits": {
1797                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
1798                        "smithy.api#httpLabel": {},
1799                        "smithy.api#required": {}
1800                    }
1801                },
1802                "Name": {
1803                    "target": "com.amazonaws.connect#RoutingProfileName",
1804                    "traits": {
1805                        "smithy.api#documentation": "<p>The name of the routing profile. Must not be more than 127 characters.</p>",
1806                        "smithy.api#required": {}
1807                    }
1808                },
1809                "Description": {
1810                    "target": "com.amazonaws.connect#RoutingProfileDescription",
1811                    "traits": {
1812                        "smithy.api#documentation": "<p>Description of the routing profile. Must not be more than 250 characters.</p>",
1813                        "smithy.api#required": {}
1814                    }
1815                },
1816                "DefaultOutboundQueueId": {
1817                    "target": "com.amazonaws.connect#QueueId",
1818                    "traits": {
1819                        "smithy.api#documentation": "<p>The default outbound queue for the routing profile.</p>",
1820                        "smithy.api#required": {}
1821                    }
1822                },
1823                "QueueConfigs": {
1824                    "target": "com.amazonaws.connect#RoutingProfileQueueConfigList",
1825                    "traits": {
1826                        "smithy.api#documentation": "<p>The inbound queues associated with the routing profile. If no queue is added, the agent can\n   make only outbound calls.</p>"
1827                    }
1828                },
1829                "MediaConcurrencies": {
1830                    "target": "com.amazonaws.connect#MediaConcurrencies",
1831                    "traits": {
1832                        "smithy.api#documentation": "<p>The channels that agents can handle in the Contact Control Panel (CCP) for this routing\n   profile.</p>",
1833                        "smithy.api#required": {}
1834                    }
1835                },
1836                "Tags": {
1837                    "target": "com.amazonaws.connect#TagMap",
1838                    "traits": {
1839                        "smithy.api#documentation": "<p>One or more tags.</p>"
1840                    }
1841                }
1842            }
1843        },
1844        "com.amazonaws.connect#CreateRoutingProfileResponse": {
1845            "type": "structure",
1846            "members": {
1847                "RoutingProfileArn": {
1848                    "target": "com.amazonaws.connect#ARN",
1849                    "traits": {
1850                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the routing profile.</p>"
1851                    }
1852                },
1853                "RoutingProfileId": {
1854                    "target": "com.amazonaws.connect#RoutingProfileId",
1855                    "traits": {
1856                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>"
1857                    }
1858                }
1859            }
1860        },
1861        "com.amazonaws.connect#CreateUseCase": {
1862            "type": "operation",
1863            "input": {
1864                "target": "com.amazonaws.connect#CreateUseCaseRequest"
1865            },
1866            "output": {
1867                "target": "com.amazonaws.connect#CreateUseCaseResponse"
1868            },
1869            "errors": [
1870                {
1871                    "target": "com.amazonaws.connect#DuplicateResourceException"
1872                },
1873                {
1874                    "target": "com.amazonaws.connect#InternalServiceException"
1875                },
1876                {
1877                    "target": "com.amazonaws.connect#InvalidRequestException"
1878                },
1879                {
1880                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1881                },
1882                {
1883                    "target": "com.amazonaws.connect#ThrottlingException"
1884                }
1885            ],
1886            "traits": {
1887                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Creates a use case for an AppIntegration association.</p>",
1888                "smithy.api#http": {
1889                    "method": "PUT",
1890                    "uri": "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases",
1891                    "code": 200
1892                }
1893            }
1894        },
1895        "com.amazonaws.connect#CreateUseCaseRequest": {
1896            "type": "structure",
1897            "members": {
1898                "InstanceId": {
1899                    "target": "com.amazonaws.connect#InstanceId",
1900                    "traits": {
1901                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
1902                        "smithy.api#httpLabel": {},
1903                        "smithy.api#required": {}
1904                    }
1905                },
1906                "IntegrationAssociationId": {
1907                    "target": "com.amazonaws.connect#IntegrationAssociationId",
1908                    "traits": {
1909                        "smithy.api#documentation": "<p>The identifier for the AppIntegration association.</p>",
1910                        "smithy.api#httpLabel": {},
1911                        "smithy.api#required": {}
1912                    }
1913                },
1914                "UseCaseType": {
1915                    "target": "com.amazonaws.connect#UseCaseType",
1916                    "traits": {
1917                        "smithy.api#documentation": "<p>The type of use case to associate to the AppIntegration association. Each AppIntegration\n   association can have only one of each use case type.</p>",
1918                        "smithy.api#required": {}
1919                    }
1920                }
1921            }
1922        },
1923        "com.amazonaws.connect#CreateUseCaseResponse": {
1924            "type": "structure",
1925            "members": {
1926                "UseCaseId": {
1927                    "target": "com.amazonaws.connect#UseCaseId",
1928                    "traits": {
1929                        "smithy.api#documentation": "<p>The identifier of the use case.</p>"
1930                    }
1931                },
1932                "UseCaseArn": {
1933                    "target": "com.amazonaws.connect#ARN",
1934                    "traits": {
1935                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the use case.</p>"
1936                    }
1937                }
1938            }
1939        },
1940        "com.amazonaws.connect#CreateUser": {
1941            "type": "operation",
1942            "input": {
1943                "target": "com.amazonaws.connect#CreateUserRequest"
1944            },
1945            "output": {
1946                "target": "com.amazonaws.connect#CreateUserResponse"
1947            },
1948            "errors": [
1949                {
1950                    "target": "com.amazonaws.connect#DuplicateResourceException"
1951                },
1952                {
1953                    "target": "com.amazonaws.connect#InternalServiceException"
1954                },
1955                {
1956                    "target": "com.amazonaws.connect#InvalidParameterException"
1957                },
1958                {
1959                    "target": "com.amazonaws.connect#InvalidRequestException"
1960                },
1961                {
1962                    "target": "com.amazonaws.connect#LimitExceededException"
1963                },
1964                {
1965                    "target": "com.amazonaws.connect#ResourceNotFoundException"
1966                },
1967                {
1968                    "target": "com.amazonaws.connect#ThrottlingException"
1969                }
1970            ],
1971            "traits": {
1972                "smithy.api#documentation": "<p>Creates a user account for the specified Amazon Connect instance.</p>\n         <p>For information about how to create user accounts using the Amazon Connect console, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/user-management.html\">Add Users</a> in\n   the <i>Amazon Connect Administrator Guide</i>.</p>",
1973                "smithy.api#http": {
1974                    "method": "PUT",
1975                    "uri": "/users/{InstanceId}",
1976                    "code": 200
1977                }
1978            }
1979        },
1980        "com.amazonaws.connect#CreateUserHierarchyGroup": {
1981            "type": "operation",
1982            "input": {
1983                "target": "com.amazonaws.connect#CreateUserHierarchyGroupRequest"
1984            },
1985            "output": {
1986                "target": "com.amazonaws.connect#CreateUserHierarchyGroupResponse"
1987            },
1988            "errors": [
1989                {
1990                    "target": "com.amazonaws.connect#DuplicateResourceException"
1991                },
1992                {
1993                    "target": "com.amazonaws.connect#InternalServiceException"
1994                },
1995                {
1996                    "target": "com.amazonaws.connect#InvalidParameterException"
1997                },
1998                {
1999                    "target": "com.amazonaws.connect#InvalidRequestException"
2000                },
2001                {
2002                    "target": "com.amazonaws.connect#LimitExceededException"
2003                },
2004                {
2005                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2006                },
2007                {
2008                    "target": "com.amazonaws.connect#ThrottlingException"
2009                }
2010            ],
2011            "traits": {
2012                "smithy.api#documentation": "<p>Creates a new user hierarchy group.</p>",
2013                "smithy.api#http": {
2014                    "method": "PUT",
2015                    "uri": "/user-hierarchy-groups/{InstanceId}",
2016                    "code": 200
2017                }
2018            }
2019        },
2020        "com.amazonaws.connect#CreateUserHierarchyGroupRequest": {
2021            "type": "structure",
2022            "members": {
2023                "Name": {
2024                    "target": "com.amazonaws.connect#HierarchyGroupName",
2025                    "traits": {
2026                        "smithy.api#documentation": "<p>The name of the user hierarchy group. Must not be more than 100 characters.</p>",
2027                        "smithy.api#required": {}
2028                    }
2029                },
2030                "ParentGroupId": {
2031                    "target": "com.amazonaws.connect#HierarchyGroupId",
2032                    "traits": {
2033                        "smithy.api#documentation": "<p>The identifier for the parent hierarchy group. The user hierarchy is created at level one if\n   the parent group ID is null.</p>"
2034                    }
2035                },
2036                "InstanceId": {
2037                    "target": "com.amazonaws.connect#InstanceId",
2038                    "traits": {
2039                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2040                        "smithy.api#httpLabel": {},
2041                        "smithy.api#required": {}
2042                    }
2043                }
2044            }
2045        },
2046        "com.amazonaws.connect#CreateUserHierarchyGroupResponse": {
2047            "type": "structure",
2048            "members": {
2049                "HierarchyGroupId": {
2050                    "target": "com.amazonaws.connect#HierarchyGroupId",
2051                    "traits": {
2052                        "smithy.api#documentation": "<p>The identifier of the hierarchy group.</p>"
2053                    }
2054                },
2055                "HierarchyGroupArn": {
2056                    "target": "com.amazonaws.connect#ARN",
2057                    "traits": {
2058                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the hierarchy group. </p>"
2059                    }
2060                }
2061            }
2062        },
2063        "com.amazonaws.connect#CreateUserRequest": {
2064            "type": "structure",
2065            "members": {
2066                "Username": {
2067                    "target": "com.amazonaws.connect#AgentUsername",
2068                    "traits": {
2069                        "smithy.api#documentation": "<p>The user name for the account. For instances not using SAML for identity management, the\n   user name can include up to 20 characters. If you are using SAML for identity management, the\n   user name can include up to 64 characters from [a-zA-Z0-9_-.\\@]+.</p>",
2070                        "smithy.api#required": {}
2071                    }
2072                },
2073                "Password": {
2074                    "target": "com.amazonaws.connect#Password",
2075                    "traits": {
2076                        "smithy.api#documentation": "<p>The password for the user account. A password is required if you are using Amazon Connect for\n   identity management. Otherwise, it is an error to include a password.</p>"
2077                    }
2078                },
2079                "IdentityInfo": {
2080                    "target": "com.amazonaws.connect#UserIdentityInfo",
2081                    "traits": {
2082                        "smithy.api#documentation": "<p>The information about the identity of the user.</p>"
2083                    }
2084                },
2085                "PhoneConfig": {
2086                    "target": "com.amazonaws.connect#UserPhoneConfig",
2087                    "traits": {
2088                        "smithy.api#documentation": "<p>The phone settings for the user.</p>",
2089                        "smithy.api#required": {}
2090                    }
2091                },
2092                "DirectoryUserId": {
2093                    "target": "com.amazonaws.connect#DirectoryUserId",
2094                    "traits": {
2095                        "smithy.api#documentation": "<p>The identifier of the user account in the directory used for identity management. If Amazon Connect\n   cannot access the directory, you can specify this identifier to authenticate users. If you\n   include the identifier, we assume that Amazon Connect cannot access the directory. Otherwise, the identity\n   information is used to authenticate users from your directory.</p>\n         <p>This parameter is required if you are using an existing directory for identity management in\n   Amazon Connect when Amazon Connect cannot access your directory to authenticate users. If you are using SAML for\n   identity management and include this parameter, an error is returned.</p>"
2096                    }
2097                },
2098                "SecurityProfileIds": {
2099                    "target": "com.amazonaws.connect#SecurityProfileIds",
2100                    "traits": {
2101                        "smithy.api#documentation": "<p>The identifier of the security profile for the user.</p>",
2102                        "smithy.api#required": {}
2103                    }
2104                },
2105                "RoutingProfileId": {
2106                    "target": "com.amazonaws.connect#RoutingProfileId",
2107                    "traits": {
2108                        "smithy.api#documentation": "<p>The identifier of the routing profile for the user.</p>",
2109                        "smithy.api#required": {}
2110                    }
2111                },
2112                "HierarchyGroupId": {
2113                    "target": "com.amazonaws.connect#HierarchyGroupId",
2114                    "traits": {
2115                        "smithy.api#documentation": "<p>The identifier of the hierarchy group for the user.</p>"
2116                    }
2117                },
2118                "InstanceId": {
2119                    "target": "com.amazonaws.connect#InstanceId",
2120                    "traits": {
2121                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2122                        "smithy.api#httpLabel": {},
2123                        "smithy.api#required": {}
2124                    }
2125                },
2126                "Tags": {
2127                    "target": "com.amazonaws.connect#TagMap",
2128                    "traits": {
2129                        "smithy.api#documentation": "<p>One or more tags.</p>"
2130                    }
2131                }
2132            }
2133        },
2134        "com.amazonaws.connect#CreateUserResponse": {
2135            "type": "structure",
2136            "members": {
2137                "UserId": {
2138                    "target": "com.amazonaws.connect#UserId",
2139                    "traits": {
2140                        "smithy.api#documentation": "<p>The identifier of the user account.</p>"
2141                    }
2142                },
2143                "UserArn": {
2144                    "target": "com.amazonaws.connect#ARN",
2145                    "traits": {
2146                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the user account.</p>"
2147                    }
2148                }
2149            }
2150        },
2151        "com.amazonaws.connect#Credentials": {
2152            "type": "structure",
2153            "members": {
2154                "AccessToken": {
2155                    "target": "com.amazonaws.connect#SecurityToken",
2156                    "traits": {
2157                        "smithy.api#documentation": "<p>An access token generated for a federated user to access Amazon Connect.</p>"
2158                    }
2159                },
2160                "AccessTokenExpiration": {
2161                    "target": "com.amazonaws.connect#Timestamp",
2162                    "traits": {
2163                        "smithy.api#documentation": "<p>A token generated with an expiration time for the session a user is logged in to\n   Amazon Connect.</p>"
2164                    }
2165                },
2166                "RefreshToken": {
2167                    "target": "com.amazonaws.connect#SecurityToken",
2168                    "traits": {
2169                        "smithy.api#documentation": "<p>Renews a token generated for a user to access the Amazon Connect instance.</p>"
2170                    }
2171                },
2172                "RefreshTokenExpiration": {
2173                    "target": "com.amazonaws.connect#Timestamp",
2174                    "traits": {
2175                        "smithy.api#documentation": "<p>Renews the expiration timer for a generated token.</p>"
2176                    }
2177                }
2178            },
2179            "traits": {
2180                "smithy.api#documentation": "<p>Contains credentials to use for federation.</p>"
2181            }
2182        },
2183        "com.amazonaws.connect#CurrentMetric": {
2184            "type": "structure",
2185            "members": {
2186                "Name": {
2187                    "target": "com.amazonaws.connect#CurrentMetricName",
2188                    "traits": {
2189                        "smithy.api#documentation": "<p>The name of the metric.</p>"
2190                    }
2191                },
2192                "Unit": {
2193                    "target": "com.amazonaws.connect#Unit",
2194                    "traits": {
2195                        "smithy.api#documentation": "<p>The unit for the metric.</p>"
2196                    }
2197                }
2198            },
2199            "traits": {
2200                "smithy.api#documentation": "<p>Contains information about a real-time metric. For a description of each metric, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html\">Real-time Metrics Definitions</a> in the <i>Amazon Connect Administrator\n   Guide</i>.</p>"
2201            }
2202        },
2203        "com.amazonaws.connect#CurrentMetricData": {
2204            "type": "structure",
2205            "members": {
2206                "Metric": {
2207                    "target": "com.amazonaws.connect#CurrentMetric",
2208                    "traits": {
2209                        "smithy.api#documentation": "<p>Information about the metric.</p>"
2210                    }
2211                },
2212                "Value": {
2213                    "target": "com.amazonaws.connect#Value",
2214                    "traits": {
2215                        "smithy.api#box": {},
2216                        "smithy.api#documentation": "<p>The value of the metric.</p>"
2217                    }
2218                }
2219            },
2220            "traits": {
2221                "smithy.api#documentation": "<p>Contains the data for a real-time metric.</p>"
2222            }
2223        },
2224        "com.amazonaws.connect#CurrentMetricDataCollections": {
2225            "type": "list",
2226            "member": {
2227                "target": "com.amazonaws.connect#CurrentMetricData"
2228            }
2229        },
2230        "com.amazonaws.connect#CurrentMetricName": {
2231            "type": "string",
2232            "traits": {
2233                "smithy.api#documentation": "<p>The current metric names.</p>",
2234                "smithy.api#enum": [
2235                    {
2236                        "value": "AGENTS_ONLINE",
2237                        "name": "AGENTS_ONLINE"
2238                    },
2239                    {
2240                        "value": "AGENTS_AVAILABLE",
2241                        "name": "AGENTS_AVAILABLE"
2242                    },
2243                    {
2244                        "value": "AGENTS_ON_CALL",
2245                        "name": "AGENTS_ON_CALL"
2246                    },
2247                    {
2248                        "value": "AGENTS_NON_PRODUCTIVE",
2249                        "name": "AGENTS_NON_PRODUCTIVE"
2250                    },
2251                    {
2252                        "value": "AGENTS_AFTER_CONTACT_WORK",
2253                        "name": "AGENTS_AFTER_CONTACT_WORK"
2254                    },
2255                    {
2256                        "value": "AGENTS_ERROR",
2257                        "name": "AGENTS_ERROR"
2258                    },
2259                    {
2260                        "value": "AGENTS_STAFFED",
2261                        "name": "AGENTS_STAFFED"
2262                    },
2263                    {
2264                        "value": "CONTACTS_IN_QUEUE",
2265                        "name": "CONTACTS_IN_QUEUE"
2266                    },
2267                    {
2268                        "value": "OLDEST_CONTACT_AGE",
2269                        "name": "OLDEST_CONTACT_AGE"
2270                    },
2271                    {
2272                        "value": "CONTACTS_SCHEDULED",
2273                        "name": "CONTACTS_SCHEDULED"
2274                    },
2275                    {
2276                        "value": "AGENTS_ON_CONTACT",
2277                        "name": "AGENTS_ON_CONTACT"
2278                    },
2279                    {
2280                        "value": "SLOTS_ACTIVE",
2281                        "name": "SLOTS_ACTIVE"
2282                    },
2283                    {
2284                        "value": "SLOTS_AVAILABLE",
2285                        "name": "SLOTS_AVAILABLE"
2286                    }
2287                ]
2288            }
2289        },
2290        "com.amazonaws.connect#CurrentMetricResult": {
2291            "type": "structure",
2292            "members": {
2293                "Dimensions": {
2294                    "target": "com.amazonaws.connect#Dimensions",
2295                    "traits": {
2296                        "smithy.api#documentation": "<p>The dimensions for the metrics.</p>"
2297                    }
2298                },
2299                "Collections": {
2300                    "target": "com.amazonaws.connect#CurrentMetricDataCollections",
2301                    "traits": {
2302                        "smithy.api#documentation": "<p>The set of metrics.</p>"
2303                    }
2304                }
2305            },
2306            "traits": {
2307                "smithy.api#documentation": "<p>Contains information about a set of real-time metrics.</p>"
2308            }
2309        },
2310        "com.amazonaws.connect#CurrentMetricResults": {
2311            "type": "list",
2312            "member": {
2313                "target": "com.amazonaws.connect#CurrentMetricResult"
2314            }
2315        },
2316        "com.amazonaws.connect#CurrentMetrics": {
2317            "type": "list",
2318            "member": {
2319                "target": "com.amazonaws.connect#CurrentMetric"
2320            }
2321        },
2322        "com.amazonaws.connect#Delay": {
2323            "type": "integer",
2324            "traits": {
2325                "smithy.api#range": {
2326                    "min": 0,
2327                    "max": 9999
2328                }
2329            }
2330        },
2331        "com.amazonaws.connect#DeleteInstance": {
2332            "type": "operation",
2333            "input": {
2334                "target": "com.amazonaws.connect#DeleteInstanceRequest"
2335            },
2336            "errors": [
2337                {
2338                    "target": "com.amazonaws.connect#InternalServiceException"
2339                },
2340                {
2341                    "target": "com.amazonaws.connect#InvalidRequestException"
2342                },
2343                {
2344                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2345                }
2346            ],
2347            "traits": {
2348                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Deletes the Amazon Connect instance.</p>",
2349                "smithy.api#http": {
2350                    "method": "DELETE",
2351                    "uri": "/instance/{InstanceId}",
2352                    "code": 200
2353                }
2354            }
2355        },
2356        "com.amazonaws.connect#DeleteInstanceRequest": {
2357            "type": "structure",
2358            "members": {
2359                "InstanceId": {
2360                    "target": "com.amazonaws.connect#InstanceId",
2361                    "traits": {
2362                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2363                        "smithy.api#httpLabel": {},
2364                        "smithy.api#required": {}
2365                    }
2366                }
2367            }
2368        },
2369        "com.amazonaws.connect#DeleteIntegrationAssociation": {
2370            "type": "operation",
2371            "input": {
2372                "target": "com.amazonaws.connect#DeleteIntegrationAssociationRequest"
2373            },
2374            "errors": [
2375                {
2376                    "target": "com.amazonaws.connect#InternalServiceException"
2377                },
2378                {
2379                    "target": "com.amazonaws.connect#InvalidRequestException"
2380                },
2381                {
2382                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2383                },
2384                {
2385                    "target": "com.amazonaws.connect#ThrottlingException"
2386                }
2387            ],
2388            "traits": {
2389                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Deletes an AppIntegration association from an Amazon Connect instance. The association must not have\n   any use cases associated with it.</p>",
2390                "smithy.api#http": {
2391                    "method": "DELETE",
2392                    "uri": "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}",
2393                    "code": 200
2394                }
2395            }
2396        },
2397        "com.amazonaws.connect#DeleteIntegrationAssociationRequest": {
2398            "type": "structure",
2399            "members": {
2400                "InstanceId": {
2401                    "target": "com.amazonaws.connect#InstanceId",
2402                    "traits": {
2403                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2404                        "smithy.api#httpLabel": {},
2405                        "smithy.api#required": {}
2406                    }
2407                },
2408                "IntegrationAssociationId": {
2409                    "target": "com.amazonaws.connect#IntegrationAssociationId",
2410                    "traits": {
2411                        "smithy.api#documentation": "<p>The identifier for the AppIntegration association.</p>",
2412                        "smithy.api#httpLabel": {},
2413                        "smithy.api#required": {}
2414                    }
2415                }
2416            }
2417        },
2418        "com.amazonaws.connect#DeleteQuickConnect": {
2419            "type": "operation",
2420            "input": {
2421                "target": "com.amazonaws.connect#DeleteQuickConnectRequest"
2422            },
2423            "errors": [
2424                {
2425                    "target": "com.amazonaws.connect#InternalServiceException"
2426                },
2427                {
2428                    "target": "com.amazonaws.connect#InvalidParameterException"
2429                },
2430                {
2431                    "target": "com.amazonaws.connect#InvalidRequestException"
2432                },
2433                {
2434                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2435                },
2436                {
2437                    "target": "com.amazonaws.connect#ThrottlingException"
2438                }
2439            ],
2440            "traits": {
2441                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Deletes a quick connect.</p>",
2442                "smithy.api#http": {
2443                    "method": "DELETE",
2444                    "uri": "/quick-connects/{InstanceId}/{QuickConnectId}",
2445                    "code": 200
2446                }
2447            }
2448        },
2449        "com.amazonaws.connect#DeleteQuickConnectRequest": {
2450            "type": "structure",
2451            "members": {
2452                "InstanceId": {
2453                    "target": "com.amazonaws.connect#InstanceId",
2454                    "traits": {
2455                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2456                        "smithy.api#httpLabel": {},
2457                        "smithy.api#required": {}
2458                    }
2459                },
2460                "QuickConnectId": {
2461                    "target": "com.amazonaws.connect#QuickConnectId",
2462                    "traits": {
2463                        "smithy.api#documentation": "<p>The identifier for the quick connect.</p>",
2464                        "smithy.api#httpLabel": {},
2465                        "smithy.api#required": {}
2466                    }
2467                }
2468            }
2469        },
2470        "com.amazonaws.connect#DeleteUseCase": {
2471            "type": "operation",
2472            "input": {
2473                "target": "com.amazonaws.connect#DeleteUseCaseRequest"
2474            },
2475            "errors": [
2476                {
2477                    "target": "com.amazonaws.connect#InternalServiceException"
2478                },
2479                {
2480                    "target": "com.amazonaws.connect#InvalidRequestException"
2481                },
2482                {
2483                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2484                },
2485                {
2486                    "target": "com.amazonaws.connect#ThrottlingException"
2487                }
2488            ],
2489            "traits": {
2490                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Deletes a use case from an AppIntegration association.</p>",
2491                "smithy.api#http": {
2492                    "method": "DELETE",
2493                    "uri": "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases/{UseCaseId}",
2494                    "code": 200
2495                }
2496            }
2497        },
2498        "com.amazonaws.connect#DeleteUseCaseRequest": {
2499            "type": "structure",
2500            "members": {
2501                "InstanceId": {
2502                    "target": "com.amazonaws.connect#InstanceId",
2503                    "traits": {
2504                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2505                        "smithy.api#httpLabel": {},
2506                        "smithy.api#required": {}
2507                    }
2508                },
2509                "IntegrationAssociationId": {
2510                    "target": "com.amazonaws.connect#IntegrationAssociationId",
2511                    "traits": {
2512                        "smithy.api#documentation": "<p>The identifier for the AppIntegration association.</p>",
2513                        "smithy.api#httpLabel": {},
2514                        "smithy.api#required": {}
2515                    }
2516                },
2517                "UseCaseId": {
2518                    "target": "com.amazonaws.connect#UseCaseId",
2519                    "traits": {
2520                        "smithy.api#documentation": "<p>The identifier for the use case.</p>",
2521                        "smithy.api#httpLabel": {},
2522                        "smithy.api#required": {}
2523                    }
2524                }
2525            }
2526        },
2527        "com.amazonaws.connect#DeleteUser": {
2528            "type": "operation",
2529            "input": {
2530                "target": "com.amazonaws.connect#DeleteUserRequest"
2531            },
2532            "errors": [
2533                {
2534                    "target": "com.amazonaws.connect#InternalServiceException"
2535                },
2536                {
2537                    "target": "com.amazonaws.connect#InvalidParameterException"
2538                },
2539                {
2540                    "target": "com.amazonaws.connect#InvalidRequestException"
2541                },
2542                {
2543                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2544                },
2545                {
2546                    "target": "com.amazonaws.connect#ThrottlingException"
2547                }
2548            ],
2549            "traits": {
2550                "smithy.api#documentation": "<p>Deletes a user account from the specified Amazon Connect instance.</p>\n         <p>For information about what happens to a user's data when their account is deleted, see\n    <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/delete-users.html\">Delete Users from\n    Your Amazon Connect Instance</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
2551                "smithy.api#http": {
2552                    "method": "DELETE",
2553                    "uri": "/users/{InstanceId}/{UserId}",
2554                    "code": 200
2555                }
2556            }
2557        },
2558        "com.amazonaws.connect#DeleteUserHierarchyGroup": {
2559            "type": "operation",
2560            "input": {
2561                "target": "com.amazonaws.connect#DeleteUserHierarchyGroupRequest"
2562            },
2563            "errors": [
2564                {
2565                    "target": "com.amazonaws.connect#InternalServiceException"
2566                },
2567                {
2568                    "target": "com.amazonaws.connect#InvalidParameterException"
2569                },
2570                {
2571                    "target": "com.amazonaws.connect#InvalidRequestException"
2572                },
2573                {
2574                    "target": "com.amazonaws.connect#ResourceInUseException"
2575                },
2576                {
2577                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2578                },
2579                {
2580                    "target": "com.amazonaws.connect#ThrottlingException"
2581                }
2582            ],
2583            "traits": {
2584                "smithy.api#documentation": "<p>Deletes an existing user hierarchy group. It must not be associated with any agents or have\n   any active child groups.</p>",
2585                "smithy.api#http": {
2586                    "method": "DELETE",
2587                    "uri": "/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}",
2588                    "code": 200
2589                }
2590            }
2591        },
2592        "com.amazonaws.connect#DeleteUserHierarchyGroupRequest": {
2593            "type": "structure",
2594            "members": {
2595                "HierarchyGroupId": {
2596                    "target": "com.amazonaws.connect#HierarchyGroupId",
2597                    "traits": {
2598                        "smithy.api#documentation": "<p>The identifier of the hierarchy group.</p>",
2599                        "smithy.api#httpLabel": {},
2600                        "smithy.api#required": {}
2601                    }
2602                },
2603                "InstanceId": {
2604                    "target": "com.amazonaws.connect#InstanceId",
2605                    "traits": {
2606                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2607                        "smithy.api#httpLabel": {},
2608                        "smithy.api#required": {}
2609                    }
2610                }
2611            }
2612        },
2613        "com.amazonaws.connect#DeleteUserRequest": {
2614            "type": "structure",
2615            "members": {
2616                "InstanceId": {
2617                    "target": "com.amazonaws.connect#InstanceId",
2618                    "traits": {
2619                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2620                        "smithy.api#httpLabel": {},
2621                        "smithy.api#required": {}
2622                    }
2623                },
2624                "UserId": {
2625                    "target": "com.amazonaws.connect#UserId",
2626                    "traits": {
2627                        "smithy.api#documentation": "<p>The identifier of the user.</p>",
2628                        "smithy.api#httpLabel": {},
2629                        "smithy.api#required": {}
2630                    }
2631                }
2632            }
2633        },
2634        "com.amazonaws.connect#DescribeContactFlow": {
2635            "type": "operation",
2636            "input": {
2637                "target": "com.amazonaws.connect#DescribeContactFlowRequest"
2638            },
2639            "output": {
2640                "target": "com.amazonaws.connect#DescribeContactFlowResponse"
2641            },
2642            "errors": [
2643                {
2644                    "target": "com.amazonaws.connect#ContactFlowNotPublishedException"
2645                },
2646                {
2647                    "target": "com.amazonaws.connect#InternalServiceException"
2648                },
2649                {
2650                    "target": "com.amazonaws.connect#InvalidParameterException"
2651                },
2652                {
2653                    "target": "com.amazonaws.connect#InvalidRequestException"
2654                },
2655                {
2656                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2657                },
2658                {
2659                    "target": "com.amazonaws.connect#ThrottlingException"
2660                }
2661            ],
2662            "traits": {
2663                "smithy.api#documentation": "<p>Describes the specified contact flow.</p>\n         <p>You can also create and update contact flows using the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html\">Amazon Connect\n   Flow language</a>.</p>",
2664                "smithy.api#http": {
2665                    "method": "GET",
2666                    "uri": "/contact-flows/{InstanceId}/{ContactFlowId}",
2667                    "code": 200
2668                }
2669            }
2670        },
2671        "com.amazonaws.connect#DescribeContactFlowRequest": {
2672            "type": "structure",
2673            "members": {
2674                "InstanceId": {
2675                    "target": "com.amazonaws.connect#InstanceId",
2676                    "traits": {
2677                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2678                        "smithy.api#httpLabel": {},
2679                        "smithy.api#required": {}
2680                    }
2681                },
2682                "ContactFlowId": {
2683                    "target": "com.amazonaws.connect#ContactFlowId",
2684                    "traits": {
2685                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>",
2686                        "smithy.api#httpLabel": {},
2687                        "smithy.api#required": {}
2688                    }
2689                }
2690            }
2691        },
2692        "com.amazonaws.connect#DescribeContactFlowResponse": {
2693            "type": "structure",
2694            "members": {
2695                "ContactFlow": {
2696                    "target": "com.amazonaws.connect#ContactFlow",
2697                    "traits": {
2698                        "smithy.api#documentation": "<p>Information about the contact flow.</p>"
2699                    }
2700                }
2701            }
2702        },
2703        "com.amazonaws.connect#DescribeHoursOfOperation": {
2704            "type": "operation",
2705            "input": {
2706                "target": "com.amazonaws.connect#DescribeHoursOfOperationRequest"
2707            },
2708            "output": {
2709                "target": "com.amazonaws.connect#DescribeHoursOfOperationResponse"
2710            },
2711            "errors": [
2712                {
2713                    "target": "com.amazonaws.connect#InternalServiceException"
2714                },
2715                {
2716                    "target": "com.amazonaws.connect#InvalidParameterException"
2717                },
2718                {
2719                    "target": "com.amazonaws.connect#InvalidRequestException"
2720                },
2721                {
2722                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2723                },
2724                {
2725                    "target": "com.amazonaws.connect#ThrottlingException"
2726                }
2727            ],
2728            "traits": {
2729                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Describes the hours of operation.</p>",
2730                "smithy.api#http": {
2731                    "method": "GET",
2732                    "uri": "/hours-of-operations/{InstanceId}/{HoursOfOperationId}",
2733                    "code": 200
2734                }
2735            }
2736        },
2737        "com.amazonaws.connect#DescribeHoursOfOperationRequest": {
2738            "type": "structure",
2739            "members": {
2740                "InstanceId": {
2741                    "target": "com.amazonaws.connect#InstanceId",
2742                    "traits": {
2743                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2744                        "smithy.api#httpLabel": {},
2745                        "smithy.api#required": {}
2746                    }
2747                },
2748                "HoursOfOperationId": {
2749                    "target": "com.amazonaws.connect#HoursOfOperationId",
2750                    "traits": {
2751                        "smithy.api#documentation": "<p>The identifier for the hours of operation.</p>",
2752                        "smithy.api#httpLabel": {},
2753                        "smithy.api#required": {}
2754                    }
2755                }
2756            }
2757        },
2758        "com.amazonaws.connect#DescribeHoursOfOperationResponse": {
2759            "type": "structure",
2760            "members": {
2761                "HoursOfOperation": {
2762                    "target": "com.amazonaws.connect#HoursOfOperation",
2763                    "traits": {
2764                        "smithy.api#documentation": "<p>The hours of operation.</p>"
2765                    }
2766                }
2767            }
2768        },
2769        "com.amazonaws.connect#DescribeInstance": {
2770            "type": "operation",
2771            "input": {
2772                "target": "com.amazonaws.connect#DescribeInstanceRequest"
2773            },
2774            "output": {
2775                "target": "com.amazonaws.connect#DescribeInstanceResponse"
2776            },
2777            "errors": [
2778                {
2779                    "target": "com.amazonaws.connect#InternalServiceException"
2780                },
2781                {
2782                    "target": "com.amazonaws.connect#InvalidRequestException"
2783                },
2784                {
2785                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2786                }
2787            ],
2788            "traits": {
2789                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Returns the current state of the specified instance identifier. It tracks the instance while\n   it is being created and returns an error status, if applicable. </p>\n         <p>If an instance is not created successfully, the instance status reason field returns details\n   relevant to the reason. The instance in a failed state is returned only for 24 hours after the\n   CreateInstance API was invoked.</p>",
2790                "smithy.api#http": {
2791                    "method": "GET",
2792                    "uri": "/instance/{InstanceId}",
2793                    "code": 200
2794                }
2795            }
2796        },
2797        "com.amazonaws.connect#DescribeInstanceAttribute": {
2798            "type": "operation",
2799            "input": {
2800                "target": "com.amazonaws.connect#DescribeInstanceAttributeRequest"
2801            },
2802            "output": {
2803                "target": "com.amazonaws.connect#DescribeInstanceAttributeResponse"
2804            },
2805            "errors": [
2806                {
2807                    "target": "com.amazonaws.connect#InternalServiceException"
2808                },
2809                {
2810                    "target": "com.amazonaws.connect#InvalidParameterException"
2811                },
2812                {
2813                    "target": "com.amazonaws.connect#InvalidRequestException"
2814                },
2815                {
2816                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2817                },
2818                {
2819                    "target": "com.amazonaws.connect#ThrottlingException"
2820                }
2821            ],
2822            "traits": {
2823                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Describes the specified instance attribute.</p>",
2824                "smithy.api#http": {
2825                    "method": "GET",
2826                    "uri": "/instance/{InstanceId}/attribute/{AttributeType}",
2827                    "code": 200
2828                }
2829            }
2830        },
2831        "com.amazonaws.connect#DescribeInstanceAttributeRequest": {
2832            "type": "structure",
2833            "members": {
2834                "InstanceId": {
2835                    "target": "com.amazonaws.connect#InstanceId",
2836                    "traits": {
2837                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2838                        "smithy.api#httpLabel": {},
2839                        "smithy.api#required": {}
2840                    }
2841                },
2842                "AttributeType": {
2843                    "target": "com.amazonaws.connect#InstanceAttributeType",
2844                    "traits": {
2845                        "smithy.api#documentation": "<p>The type of attribute.</p>",
2846                        "smithy.api#httpLabel": {},
2847                        "smithy.api#required": {}
2848                    }
2849                }
2850            }
2851        },
2852        "com.amazonaws.connect#DescribeInstanceAttributeResponse": {
2853            "type": "structure",
2854            "members": {
2855                "Attribute": {
2856                    "target": "com.amazonaws.connect#Attribute",
2857                    "traits": {
2858                        "smithy.api#documentation": "<p>The\n   type\n   of attribute.</p>"
2859                    }
2860                }
2861            }
2862        },
2863        "com.amazonaws.connect#DescribeInstanceRequest": {
2864            "type": "structure",
2865            "members": {
2866                "InstanceId": {
2867                    "target": "com.amazonaws.connect#InstanceId",
2868                    "traits": {
2869                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2870                        "smithy.api#httpLabel": {},
2871                        "smithy.api#required": {}
2872                    }
2873                }
2874            }
2875        },
2876        "com.amazonaws.connect#DescribeInstanceResponse": {
2877            "type": "structure",
2878            "members": {
2879                "Instance": {
2880                    "target": "com.amazonaws.connect#Instance",
2881                    "traits": {
2882                        "smithy.api#documentation": "<p>The name of the instance.</p>"
2883                    }
2884                }
2885            }
2886        },
2887        "com.amazonaws.connect#DescribeInstanceStorageConfig": {
2888            "type": "operation",
2889            "input": {
2890                "target": "com.amazonaws.connect#DescribeInstanceStorageConfigRequest"
2891            },
2892            "output": {
2893                "target": "com.amazonaws.connect#DescribeInstanceStorageConfigResponse"
2894            },
2895            "errors": [
2896                {
2897                    "target": "com.amazonaws.connect#InternalServiceException"
2898                },
2899                {
2900                    "target": "com.amazonaws.connect#InvalidParameterException"
2901                },
2902                {
2903                    "target": "com.amazonaws.connect#InvalidRequestException"
2904                },
2905                {
2906                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2907                },
2908                {
2909                    "target": "com.amazonaws.connect#ThrottlingException"
2910                }
2911            ],
2912            "traits": {
2913                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Retrieves the current storage configurations for the specified resource type, association\n   ID, and instance ID.</p>",
2914                "smithy.api#http": {
2915                    "method": "GET",
2916                    "uri": "/instance/{InstanceId}/storage-config/{AssociationId}",
2917                    "code": 200
2918                }
2919            }
2920        },
2921        "com.amazonaws.connect#DescribeInstanceStorageConfigRequest": {
2922            "type": "structure",
2923            "members": {
2924                "InstanceId": {
2925                    "target": "com.amazonaws.connect#InstanceId",
2926                    "traits": {
2927                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
2928                        "smithy.api#httpLabel": {},
2929                        "smithy.api#required": {}
2930                    }
2931                },
2932                "AssociationId": {
2933                    "target": "com.amazonaws.connect#AssociationId",
2934                    "traits": {
2935                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>",
2936                        "smithy.api#httpLabel": {},
2937                        "smithy.api#required": {}
2938                    }
2939                },
2940                "ResourceType": {
2941                    "target": "com.amazonaws.connect#InstanceStorageResourceType",
2942                    "traits": {
2943                        "smithy.api#documentation": "<p>A valid resource type.</p>",
2944                        "smithy.api#httpQuery": "resourceType",
2945                        "smithy.api#required": {}
2946                    }
2947                }
2948            }
2949        },
2950        "com.amazonaws.connect#DescribeInstanceStorageConfigResponse": {
2951            "type": "structure",
2952            "members": {
2953                "StorageConfig": {
2954                    "target": "com.amazonaws.connect#InstanceStorageConfig",
2955                    "traits": {
2956                        "smithy.api#documentation": "<p>A valid storage type.</p>"
2957                    }
2958                }
2959            }
2960        },
2961        "com.amazonaws.connect#DescribeQueue": {
2962            "type": "operation",
2963            "input": {
2964                "target": "com.amazonaws.connect#DescribeQueueRequest"
2965            },
2966            "output": {
2967                "target": "com.amazonaws.connect#DescribeQueueResponse"
2968            },
2969            "errors": [
2970                {
2971                    "target": "com.amazonaws.connect#InternalServiceException"
2972                },
2973                {
2974                    "target": "com.amazonaws.connect#InvalidParameterException"
2975                },
2976                {
2977                    "target": "com.amazonaws.connect#InvalidRequestException"
2978                },
2979                {
2980                    "target": "com.amazonaws.connect#ResourceNotFoundException"
2981                },
2982                {
2983                    "target": "com.amazonaws.connect#ThrottlingException"
2984                }
2985            ],
2986            "traits": {
2987                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Describes the specified queue.</p>",
2988                "smithy.api#http": {
2989                    "method": "GET",
2990                    "uri": "/queues/{InstanceId}/{QueueId}",
2991                    "code": 200
2992                }
2993            }
2994        },
2995        "com.amazonaws.connect#DescribeQueueRequest": {
2996            "type": "structure",
2997            "members": {
2998                "InstanceId": {
2999                    "target": "com.amazonaws.connect#InstanceId",
3000                    "traits": {
3001                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3002                        "smithy.api#httpLabel": {},
3003                        "smithy.api#required": {}
3004                    }
3005                },
3006                "QueueId": {
3007                    "target": "com.amazonaws.connect#QueueId",
3008                    "traits": {
3009                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
3010                        "smithy.api#httpLabel": {},
3011                        "smithy.api#required": {}
3012                    }
3013                }
3014            }
3015        },
3016        "com.amazonaws.connect#DescribeQueueResponse": {
3017            "type": "structure",
3018            "members": {
3019                "Queue": {
3020                    "target": "com.amazonaws.connect#Queue",
3021                    "traits": {
3022                        "smithy.api#documentation": "<p>The name of the queue.</p>"
3023                    }
3024                }
3025            }
3026        },
3027        "com.amazonaws.connect#DescribeQuickConnect": {
3028            "type": "operation",
3029            "input": {
3030                "target": "com.amazonaws.connect#DescribeQuickConnectRequest"
3031            },
3032            "output": {
3033                "target": "com.amazonaws.connect#DescribeQuickConnectResponse"
3034            },
3035            "errors": [
3036                {
3037                    "target": "com.amazonaws.connect#InternalServiceException"
3038                },
3039                {
3040                    "target": "com.amazonaws.connect#InvalidParameterException"
3041                },
3042                {
3043                    "target": "com.amazonaws.connect#InvalidRequestException"
3044                },
3045                {
3046                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3047                },
3048                {
3049                    "target": "com.amazonaws.connect#ThrottlingException"
3050                }
3051            ],
3052            "traits": {
3053                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Describes the quick connect.</p>",
3054                "smithy.api#http": {
3055                    "method": "GET",
3056                    "uri": "/quick-connects/{InstanceId}/{QuickConnectId}",
3057                    "code": 200
3058                }
3059            }
3060        },
3061        "com.amazonaws.connect#DescribeQuickConnectRequest": {
3062            "type": "structure",
3063            "members": {
3064                "InstanceId": {
3065                    "target": "com.amazonaws.connect#InstanceId",
3066                    "traits": {
3067                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3068                        "smithy.api#httpLabel": {},
3069                        "smithy.api#required": {}
3070                    }
3071                },
3072                "QuickConnectId": {
3073                    "target": "com.amazonaws.connect#QuickConnectId",
3074                    "traits": {
3075                        "smithy.api#documentation": "<p>The identifier for the quick connect.</p>",
3076                        "smithy.api#httpLabel": {},
3077                        "smithy.api#required": {}
3078                    }
3079                }
3080            }
3081        },
3082        "com.amazonaws.connect#DescribeQuickConnectResponse": {
3083            "type": "structure",
3084            "members": {
3085                "QuickConnect": {
3086                    "target": "com.amazonaws.connect#QuickConnect",
3087                    "traits": {
3088                        "smithy.api#documentation": "<p>Information about the quick connect.</p>"
3089                    }
3090                }
3091            }
3092        },
3093        "com.amazonaws.connect#DescribeRoutingProfile": {
3094            "type": "operation",
3095            "input": {
3096                "target": "com.amazonaws.connect#DescribeRoutingProfileRequest"
3097            },
3098            "output": {
3099                "target": "com.amazonaws.connect#DescribeRoutingProfileResponse"
3100            },
3101            "errors": [
3102                {
3103                    "target": "com.amazonaws.connect#InternalServiceException"
3104                },
3105                {
3106                    "target": "com.amazonaws.connect#InvalidParameterException"
3107                },
3108                {
3109                    "target": "com.amazonaws.connect#InvalidRequestException"
3110                },
3111                {
3112                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3113                },
3114                {
3115                    "target": "com.amazonaws.connect#ThrottlingException"
3116                }
3117            ],
3118            "traits": {
3119                "smithy.api#documentation": "<p>Describes the specified routing profile.</p>",
3120                "smithy.api#http": {
3121                    "method": "GET",
3122                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}",
3123                    "code": 200
3124                }
3125            }
3126        },
3127        "com.amazonaws.connect#DescribeRoutingProfileRequest": {
3128            "type": "structure",
3129            "members": {
3130                "InstanceId": {
3131                    "target": "com.amazonaws.connect#InstanceId",
3132                    "traits": {
3133                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3134                        "smithy.api#httpLabel": {},
3135                        "smithy.api#required": {}
3136                    }
3137                },
3138                "RoutingProfileId": {
3139                    "target": "com.amazonaws.connect#RoutingProfileId",
3140                    "traits": {
3141                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
3142                        "smithy.api#httpLabel": {},
3143                        "smithy.api#required": {}
3144                    }
3145                }
3146            }
3147        },
3148        "com.amazonaws.connect#DescribeRoutingProfileResponse": {
3149            "type": "structure",
3150            "members": {
3151                "RoutingProfile": {
3152                    "target": "com.amazonaws.connect#RoutingProfile",
3153                    "traits": {
3154                        "smithy.api#documentation": "<p>The routing profile.</p>"
3155                    }
3156                }
3157            }
3158        },
3159        "com.amazonaws.connect#DescribeUser": {
3160            "type": "operation",
3161            "input": {
3162                "target": "com.amazonaws.connect#DescribeUserRequest"
3163            },
3164            "output": {
3165                "target": "com.amazonaws.connect#DescribeUserResponse"
3166            },
3167            "errors": [
3168                {
3169                    "target": "com.amazonaws.connect#InternalServiceException"
3170                },
3171                {
3172                    "target": "com.amazonaws.connect#InvalidParameterException"
3173                },
3174                {
3175                    "target": "com.amazonaws.connect#InvalidRequestException"
3176                },
3177                {
3178                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3179                },
3180                {
3181                    "target": "com.amazonaws.connect#ThrottlingException"
3182                }
3183            ],
3184            "traits": {
3185                "smithy.api#documentation": "<p>Describes the specified user account. You can find the instance ID in the console (it’s the\n   final part of the ARN). The console does not display the user IDs. Instead, list the users and\n   note the IDs provided in the output.</p>",
3186                "smithy.api#http": {
3187                    "method": "GET",
3188                    "uri": "/users/{InstanceId}/{UserId}",
3189                    "code": 200
3190                }
3191            }
3192        },
3193        "com.amazonaws.connect#DescribeUserHierarchyGroup": {
3194            "type": "operation",
3195            "input": {
3196                "target": "com.amazonaws.connect#DescribeUserHierarchyGroupRequest"
3197            },
3198            "output": {
3199                "target": "com.amazonaws.connect#DescribeUserHierarchyGroupResponse"
3200            },
3201            "errors": [
3202                {
3203                    "target": "com.amazonaws.connect#InternalServiceException"
3204                },
3205                {
3206                    "target": "com.amazonaws.connect#InvalidParameterException"
3207                },
3208                {
3209                    "target": "com.amazonaws.connect#InvalidRequestException"
3210                },
3211                {
3212                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3213                },
3214                {
3215                    "target": "com.amazonaws.connect#ThrottlingException"
3216                }
3217            ],
3218            "traits": {
3219                "smithy.api#documentation": "<p>Describes the specified hierarchy group.</p>",
3220                "smithy.api#http": {
3221                    "method": "GET",
3222                    "uri": "/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}",
3223                    "code": 200
3224                }
3225            }
3226        },
3227        "com.amazonaws.connect#DescribeUserHierarchyGroupRequest": {
3228            "type": "structure",
3229            "members": {
3230                "HierarchyGroupId": {
3231                    "target": "com.amazonaws.connect#HierarchyGroupId",
3232                    "traits": {
3233                        "smithy.api#documentation": "<p>The identifier of the hierarchy group.</p>",
3234                        "smithy.api#httpLabel": {},
3235                        "smithy.api#required": {}
3236                    }
3237                },
3238                "InstanceId": {
3239                    "target": "com.amazonaws.connect#InstanceId",
3240                    "traits": {
3241                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3242                        "smithy.api#httpLabel": {},
3243                        "smithy.api#required": {}
3244                    }
3245                }
3246            }
3247        },
3248        "com.amazonaws.connect#DescribeUserHierarchyGroupResponse": {
3249            "type": "structure",
3250            "members": {
3251                "HierarchyGroup": {
3252                    "target": "com.amazonaws.connect#HierarchyGroup",
3253                    "traits": {
3254                        "smithy.api#documentation": "<p>Information about the hierarchy group.</p>"
3255                    }
3256                }
3257            }
3258        },
3259        "com.amazonaws.connect#DescribeUserHierarchyStructure": {
3260            "type": "operation",
3261            "input": {
3262                "target": "com.amazonaws.connect#DescribeUserHierarchyStructureRequest"
3263            },
3264            "output": {
3265                "target": "com.amazonaws.connect#DescribeUserHierarchyStructureResponse"
3266            },
3267            "errors": [
3268                {
3269                    "target": "com.amazonaws.connect#InternalServiceException"
3270                },
3271                {
3272                    "target": "com.amazonaws.connect#InvalidParameterException"
3273                },
3274                {
3275                    "target": "com.amazonaws.connect#InvalidRequestException"
3276                },
3277                {
3278                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3279                },
3280                {
3281                    "target": "com.amazonaws.connect#ThrottlingException"
3282                }
3283            ],
3284            "traits": {
3285                "smithy.api#documentation": "<p>Describes the hierarchy structure of the specified Amazon Connect instance.</p>",
3286                "smithy.api#http": {
3287                    "method": "GET",
3288                    "uri": "/user-hierarchy-structure/{InstanceId}",
3289                    "code": 200
3290                }
3291            }
3292        },
3293        "com.amazonaws.connect#DescribeUserHierarchyStructureRequest": {
3294            "type": "structure",
3295            "members": {
3296                "InstanceId": {
3297                    "target": "com.amazonaws.connect#InstanceId",
3298                    "traits": {
3299                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3300                        "smithy.api#httpLabel": {},
3301                        "smithy.api#required": {}
3302                    }
3303                }
3304            }
3305        },
3306        "com.amazonaws.connect#DescribeUserHierarchyStructureResponse": {
3307            "type": "structure",
3308            "members": {
3309                "HierarchyStructure": {
3310                    "target": "com.amazonaws.connect#HierarchyStructure",
3311                    "traits": {
3312                        "smithy.api#documentation": "<p>Information about the hierarchy structure.</p>"
3313                    }
3314                }
3315            }
3316        },
3317        "com.amazonaws.connect#DescribeUserRequest": {
3318            "type": "structure",
3319            "members": {
3320                "UserId": {
3321                    "target": "com.amazonaws.connect#UserId",
3322                    "traits": {
3323                        "smithy.api#documentation": "<p>The identifier of the user account.</p>",
3324                        "smithy.api#httpLabel": {},
3325                        "smithy.api#required": {}
3326                    }
3327                },
3328                "InstanceId": {
3329                    "target": "com.amazonaws.connect#InstanceId",
3330                    "traits": {
3331                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3332                        "smithy.api#httpLabel": {},
3333                        "smithy.api#required": {}
3334                    }
3335                }
3336            }
3337        },
3338        "com.amazonaws.connect#DescribeUserResponse": {
3339            "type": "structure",
3340            "members": {
3341                "User": {
3342                    "target": "com.amazonaws.connect#User",
3343                    "traits": {
3344                        "smithy.api#documentation": "<p>Information about the user account and configuration settings.</p>"
3345                    }
3346                }
3347            }
3348        },
3349        "com.amazonaws.connect#Description": {
3350            "type": "string",
3351            "traits": {
3352                "smithy.api#length": {
3353                    "min": 0,
3354                    "max": 4096
3355                }
3356            }
3357        },
3358        "com.amazonaws.connect#DestinationNotAllowedException": {
3359            "type": "structure",
3360            "members": {
3361                "Message": {
3362                    "target": "com.amazonaws.connect#Message",
3363                    "traits": {
3364                        "smithy.api#documentation": "<p>The message about the outbound calls.</p>"
3365                    }
3366                }
3367            },
3368            "traits": {
3369                "smithy.api#documentation": "<p>Outbound calls to the destination number are not allowed.</p>",
3370                "smithy.api#error": "client",
3371                "smithy.api#httpError": 403
3372            }
3373        },
3374        "com.amazonaws.connect#Dimensions": {
3375            "type": "structure",
3376            "members": {
3377                "Queue": {
3378                    "target": "com.amazonaws.connect#QueueReference",
3379                    "traits": {
3380                        "smithy.api#documentation": "<p>Information about the queue for which metrics are returned.</p>"
3381                    }
3382                },
3383                "Channel": {
3384                    "target": "com.amazonaws.connect#Channel",
3385                    "traits": {
3386                        "smithy.api#documentation": "<p>The channel used for grouping and filters.</p>"
3387                    }
3388                }
3389            },
3390            "traits": {
3391                "smithy.api#documentation": "<p>Contains information about the dimensions for a set of metrics.</p>"
3392            }
3393        },
3394        "com.amazonaws.connect#DirectoryAlias": {
3395            "type": "string",
3396            "traits": {
3397                "smithy.api#length": {
3398                    "min": 1,
3399                    "max": 62
3400                },
3401                "smithy.api#pattern": "^(?!d-)([\\da-zA-Z]+)([-]*[\\da-zA-Z])*$",
3402                "smithy.api#sensitive": {}
3403            }
3404        },
3405        "com.amazonaws.connect#DirectoryId": {
3406            "type": "string",
3407            "traits": {
3408                "smithy.api#length": {
3409                    "min": 12,
3410                    "max": 12
3411                },
3412                "smithy.api#pattern": "^d-[0-9a-f]{10}$"
3413            }
3414        },
3415        "com.amazonaws.connect#DirectoryType": {
3416            "type": "string",
3417            "traits": {
3418                "smithy.api#enum": [
3419                    {
3420                        "value": "SAML",
3421                        "name": "SAML"
3422                    },
3423                    {
3424                        "value": "CONNECT_MANAGED",
3425                        "name": "CONNECT_MANAGED"
3426                    },
3427                    {
3428                        "value": "EXISTING_DIRECTORY",
3429                        "name": "EXISTING_DIRECTORY"
3430                    }
3431                ]
3432            }
3433        },
3434        "com.amazonaws.connect#DirectoryUserId": {
3435            "type": "string"
3436        },
3437        "com.amazonaws.connect#DisassociateApprovedOrigin": {
3438            "type": "operation",
3439            "input": {
3440                "target": "com.amazonaws.connect#DisassociateApprovedOriginRequest"
3441            },
3442            "errors": [
3443                {
3444                    "target": "com.amazonaws.connect#InternalServiceException"
3445                },
3446                {
3447                    "target": "com.amazonaws.connect#InvalidParameterException"
3448                },
3449                {
3450                    "target": "com.amazonaws.connect#InvalidRequestException"
3451                },
3452                {
3453                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3454                },
3455                {
3456                    "target": "com.amazonaws.connect#ThrottlingException"
3457                }
3458            ],
3459            "traits": {
3460                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Revokes access to integrated applications from Amazon Connect.</p>",
3461                "smithy.api#http": {
3462                    "method": "DELETE",
3463                    "uri": "/instance/{InstanceId}/approved-origin",
3464                    "code": 200
3465                }
3466            }
3467        },
3468        "com.amazonaws.connect#DisassociateApprovedOriginRequest": {
3469            "type": "structure",
3470            "members": {
3471                "InstanceId": {
3472                    "target": "com.amazonaws.connect#InstanceId",
3473                    "traits": {
3474                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3475                        "smithy.api#httpLabel": {},
3476                        "smithy.api#required": {}
3477                    }
3478                },
3479                "Origin": {
3480                    "target": "com.amazonaws.connect#Origin",
3481                    "traits": {
3482                        "smithy.api#documentation": "<p>The domain URL of the integrated application.</p>",
3483                        "smithy.api#httpQuery": "origin",
3484                        "smithy.api#required": {}
3485                    }
3486                }
3487            }
3488        },
3489        "com.amazonaws.connect#DisassociateInstanceStorageConfig": {
3490            "type": "operation",
3491            "input": {
3492                "target": "com.amazonaws.connect#DisassociateInstanceStorageConfigRequest"
3493            },
3494            "errors": [
3495                {
3496                    "target": "com.amazonaws.connect#InternalServiceException"
3497                },
3498                {
3499                    "target": "com.amazonaws.connect#InvalidParameterException"
3500                },
3501                {
3502                    "target": "com.amazonaws.connect#InvalidRequestException"
3503                },
3504                {
3505                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3506                },
3507                {
3508                    "target": "com.amazonaws.connect#ThrottlingException"
3509                }
3510            ],
3511            "traits": {
3512                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Removes the storage type configurations for the specified resource type and association\n   ID.</p>",
3513                "smithy.api#http": {
3514                    "method": "DELETE",
3515                    "uri": "/instance/{InstanceId}/storage-config/{AssociationId}",
3516                    "code": 200
3517                }
3518            }
3519        },
3520        "com.amazonaws.connect#DisassociateInstanceStorageConfigRequest": {
3521            "type": "structure",
3522            "members": {
3523                "InstanceId": {
3524                    "target": "com.amazonaws.connect#InstanceId",
3525                    "traits": {
3526                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3527                        "smithy.api#httpLabel": {},
3528                        "smithy.api#required": {}
3529                    }
3530                },
3531                "AssociationId": {
3532                    "target": "com.amazonaws.connect#AssociationId",
3533                    "traits": {
3534                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>",
3535                        "smithy.api#httpLabel": {},
3536                        "smithy.api#required": {}
3537                    }
3538                },
3539                "ResourceType": {
3540                    "target": "com.amazonaws.connect#InstanceStorageResourceType",
3541                    "traits": {
3542                        "smithy.api#documentation": "<p>A valid resource type.</p>",
3543                        "smithy.api#httpQuery": "resourceType",
3544                        "smithy.api#required": {}
3545                    }
3546                }
3547            }
3548        },
3549        "com.amazonaws.connect#DisassociateLambdaFunction": {
3550            "type": "operation",
3551            "input": {
3552                "target": "com.amazonaws.connect#DisassociateLambdaFunctionRequest"
3553            },
3554            "errors": [
3555                {
3556                    "target": "com.amazonaws.connect#InternalServiceException"
3557                },
3558                {
3559                    "target": "com.amazonaws.connect#InvalidParameterException"
3560                },
3561                {
3562                    "target": "com.amazonaws.connect#InvalidRequestException"
3563                },
3564                {
3565                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3566                },
3567                {
3568                    "target": "com.amazonaws.connect#ThrottlingException"
3569                }
3570            ],
3571            "traits": {
3572                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Remove the Lambda function from the dropdown options available in the relevant contact flow\n   blocks.</p>",
3573                "smithy.api#http": {
3574                    "method": "DELETE",
3575                    "uri": "/instance/{InstanceId}/lambda-function",
3576                    "code": 200
3577                }
3578            }
3579        },
3580        "com.amazonaws.connect#DisassociateLambdaFunctionRequest": {
3581            "type": "structure",
3582            "members": {
3583                "InstanceId": {
3584                    "target": "com.amazonaws.connect#InstanceId",
3585                    "traits": {
3586                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance..</p>",
3587                        "smithy.api#httpLabel": {},
3588                        "smithy.api#required": {}
3589                    }
3590                },
3591                "FunctionArn": {
3592                    "target": "com.amazonaws.connect#FunctionArn",
3593                    "traits": {
3594                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the Lambda function being disassociated.</p>",
3595                        "smithy.api#httpQuery": "functionArn",
3596                        "smithy.api#required": {}
3597                    }
3598                }
3599            }
3600        },
3601        "com.amazonaws.connect#DisassociateLexBot": {
3602            "type": "operation",
3603            "input": {
3604                "target": "com.amazonaws.connect#DisassociateLexBotRequest"
3605            },
3606            "errors": [
3607                {
3608                    "target": "com.amazonaws.connect#InternalServiceException"
3609                },
3610                {
3611                    "target": "com.amazonaws.connect#InvalidParameterException"
3612                },
3613                {
3614                    "target": "com.amazonaws.connect#InvalidRequestException"
3615                },
3616                {
3617                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3618                },
3619                {
3620                    "target": "com.amazonaws.connect#ThrottlingException"
3621                }
3622            ],
3623            "traits": {
3624                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Revokes authorization from the specified instance to access the specified Amazon Lex bot.</p>",
3625                "smithy.api#http": {
3626                    "method": "DELETE",
3627                    "uri": "/instance/{InstanceId}/lex-bot",
3628                    "code": 200
3629                }
3630            }
3631        },
3632        "com.amazonaws.connect#DisassociateLexBotRequest": {
3633            "type": "structure",
3634            "members": {
3635                "InstanceId": {
3636                    "target": "com.amazonaws.connect#InstanceId",
3637                    "traits": {
3638                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3639                        "smithy.api#httpLabel": {},
3640                        "smithy.api#required": {}
3641                    }
3642                },
3643                "BotName": {
3644                    "target": "com.amazonaws.connect#BotName",
3645                    "traits": {
3646                        "smithy.api#documentation": "<p>The name of the Amazon Lex bot. Maximum character limit of 50.</p>",
3647                        "smithy.api#httpQuery": "botName",
3648                        "smithy.api#required": {}
3649                    }
3650                },
3651                "LexRegion": {
3652                    "target": "com.amazonaws.connect#LexRegion",
3653                    "traits": {
3654                        "smithy.api#documentation": "<p>The Region in which the Amazon Lex bot has been created.</p>",
3655                        "smithy.api#httpQuery": "lexRegion",
3656                        "smithy.api#required": {}
3657                    }
3658                }
3659            }
3660        },
3661        "com.amazonaws.connect#DisassociateQueueQuickConnects": {
3662            "type": "operation",
3663            "input": {
3664                "target": "com.amazonaws.connect#DisassociateQueueQuickConnectsRequest"
3665            },
3666            "errors": [
3667                {
3668                    "target": "com.amazonaws.connect#InternalServiceException"
3669                },
3670                {
3671                    "target": "com.amazonaws.connect#InvalidParameterException"
3672                },
3673                {
3674                    "target": "com.amazonaws.connect#InvalidRequestException"
3675                },
3676                {
3677                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3678                },
3679                {
3680                    "target": "com.amazonaws.connect#ThrottlingException"
3681                }
3682            ],
3683            "traits": {
3684                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Disassociates a set of quick connects from a queue.</p>",
3685                "smithy.api#http": {
3686                    "method": "POST",
3687                    "uri": "/queues/{InstanceId}/{QueueId}/disassociate-quick-connects",
3688                    "code": 200
3689                }
3690            }
3691        },
3692        "com.amazonaws.connect#DisassociateQueueQuickConnectsRequest": {
3693            "type": "structure",
3694            "members": {
3695                "InstanceId": {
3696                    "target": "com.amazonaws.connect#InstanceId",
3697                    "traits": {
3698                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3699                        "smithy.api#httpLabel": {},
3700                        "smithy.api#required": {}
3701                    }
3702                },
3703                "QueueId": {
3704                    "target": "com.amazonaws.connect#QueueId",
3705                    "traits": {
3706                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
3707                        "smithy.api#httpLabel": {},
3708                        "smithy.api#required": {}
3709                    }
3710                },
3711                "QuickConnectIds": {
3712                    "target": "com.amazonaws.connect#QuickConnectsList",
3713                    "traits": {
3714                        "smithy.api#documentation": "<p>The quick connects to disassociate from the queue.</p>",
3715                        "smithy.api#required": {}
3716                    }
3717                }
3718            }
3719        },
3720        "com.amazonaws.connect#DisassociateRoutingProfileQueues": {
3721            "type": "operation",
3722            "input": {
3723                "target": "com.amazonaws.connect#DisassociateRoutingProfileQueuesRequest"
3724            },
3725            "errors": [
3726                {
3727                    "target": "com.amazonaws.connect#InternalServiceException"
3728                },
3729                {
3730                    "target": "com.amazonaws.connect#InvalidParameterException"
3731                },
3732                {
3733                    "target": "com.amazonaws.connect#InvalidRequestException"
3734                },
3735                {
3736                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3737                },
3738                {
3739                    "target": "com.amazonaws.connect#ThrottlingException"
3740                }
3741            ],
3742            "traits": {
3743                "smithy.api#documentation": "<p>Disassociates a set of queues from a routing profile.</p>",
3744                "smithy.api#http": {
3745                    "method": "POST",
3746                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/disassociate-queues",
3747                    "code": 200
3748                }
3749            }
3750        },
3751        "com.amazonaws.connect#DisassociateRoutingProfileQueuesRequest": {
3752            "type": "structure",
3753            "members": {
3754                "InstanceId": {
3755                    "target": "com.amazonaws.connect#InstanceId",
3756                    "traits": {
3757                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3758                        "smithy.api#httpLabel": {},
3759                        "smithy.api#required": {}
3760                    }
3761                },
3762                "RoutingProfileId": {
3763                    "target": "com.amazonaws.connect#RoutingProfileId",
3764                    "traits": {
3765                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
3766                        "smithy.api#httpLabel": {},
3767                        "smithy.api#required": {}
3768                    }
3769                },
3770                "QueueReferences": {
3771                    "target": "com.amazonaws.connect#RoutingProfileQueueReferenceList",
3772                    "traits": {
3773                        "smithy.api#documentation": "<p>The queues to disassociate from this routing profile.</p>",
3774                        "smithy.api#required": {}
3775                    }
3776                }
3777            }
3778        },
3779        "com.amazonaws.connect#DisassociateSecurityKey": {
3780            "type": "operation",
3781            "input": {
3782                "target": "com.amazonaws.connect#DisassociateSecurityKeyRequest"
3783            },
3784            "errors": [
3785                {
3786                    "target": "com.amazonaws.connect#InternalServiceException"
3787                },
3788                {
3789                    "target": "com.amazonaws.connect#InvalidParameterException"
3790                },
3791                {
3792                    "target": "com.amazonaws.connect#InvalidRequestException"
3793                },
3794                {
3795                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3796                },
3797                {
3798                    "target": "com.amazonaws.connect#ThrottlingException"
3799                }
3800            ],
3801            "traits": {
3802                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Deletes the specified security key.</p>",
3803                "smithy.api#http": {
3804                    "method": "DELETE",
3805                    "uri": "/instance/{InstanceId}/security-key/{AssociationId}",
3806                    "code": 200
3807                }
3808            }
3809        },
3810        "com.amazonaws.connect#DisassociateSecurityKeyRequest": {
3811            "type": "structure",
3812            "members": {
3813                "InstanceId": {
3814                    "target": "com.amazonaws.connect#InstanceId",
3815                    "traits": {
3816                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3817                        "smithy.api#httpLabel": {},
3818                        "smithy.api#required": {}
3819                    }
3820                },
3821                "AssociationId": {
3822                    "target": "com.amazonaws.connect#AssociationId",
3823                    "traits": {
3824                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>",
3825                        "smithy.api#httpLabel": {},
3826                        "smithy.api#required": {}
3827                    }
3828                }
3829            }
3830        },
3831        "com.amazonaws.connect#DisplayName": {
3832            "type": "string",
3833            "traits": {
3834                "smithy.api#length": {
3835                    "min": 1,
3836                    "max": 256
3837                }
3838            }
3839        },
3840        "com.amazonaws.connect#DuplicateResourceException": {
3841            "type": "structure",
3842            "members": {
3843                "Message": {
3844                    "target": "com.amazonaws.connect#Message"
3845                }
3846            },
3847            "traits": {
3848                "smithy.api#documentation": "<p>A resource with the specified name already exists.</p>",
3849                "smithy.api#error": "client",
3850                "smithy.api#httpError": 409
3851            }
3852        },
3853        "com.amazonaws.connect#Email": {
3854            "type": "string"
3855        },
3856        "com.amazonaws.connect#EncryptionConfig": {
3857            "type": "structure",
3858            "members": {
3859                "EncryptionType": {
3860                    "target": "com.amazonaws.connect#EncryptionType",
3861                    "traits": {
3862                        "smithy.api#documentation": "<p>The type of encryption.</p>",
3863                        "smithy.api#required": {}
3864                    }
3865                },
3866                "KeyId": {
3867                    "target": "com.amazonaws.connect#KeyId",
3868                    "traits": {
3869                        "smithy.api#documentation": "<p>The identifier of the encryption key.</p>",
3870                        "smithy.api#required": {}
3871                    }
3872                }
3873            },
3874            "traits": {
3875                "smithy.api#documentation": "<p>The encryption configuration.</p>"
3876            }
3877        },
3878        "com.amazonaws.connect#EncryptionType": {
3879            "type": "string",
3880            "traits": {
3881                "smithy.api#enum": [
3882                    {
3883                        "value": "KMS",
3884                        "name": "KMS"
3885                    }
3886                ]
3887            }
3888        },
3889        "com.amazonaws.connect#Filters": {
3890            "type": "structure",
3891            "members": {
3892                "Queues": {
3893                    "target": "com.amazonaws.connect#Queues",
3894                    "traits": {
3895                        "smithy.api#documentation": "<p>The queues to use to filter the metrics. You can specify up to 100 queues per\n   request.</p>"
3896                    }
3897                },
3898                "Channels": {
3899                    "target": "com.amazonaws.connect#Channels",
3900                    "traits": {
3901                        "smithy.api#documentation": "<p>The channel to use to filter the metrics.</p>"
3902                    }
3903                }
3904            },
3905            "traits": {
3906                "smithy.api#documentation": "<p>Contains the filter to apply when retrieving metrics.</p>"
3907            }
3908        },
3909        "com.amazonaws.connect#FunctionArn": {
3910            "type": "string",
3911            "traits": {
3912                "smithy.api#length": {
3913                    "min": 1,
3914                    "max": 140
3915                }
3916            }
3917        },
3918        "com.amazonaws.connect#FunctionArnsList": {
3919            "type": "list",
3920            "member": {
3921                "target": "com.amazonaws.connect#FunctionArn"
3922            }
3923        },
3924        "com.amazonaws.connect#GetContactAttributes": {
3925            "type": "operation",
3926            "input": {
3927                "target": "com.amazonaws.connect#GetContactAttributesRequest"
3928            },
3929            "output": {
3930                "target": "com.amazonaws.connect#GetContactAttributesResponse"
3931            },
3932            "errors": [
3933                {
3934                    "target": "com.amazonaws.connect#InternalServiceException"
3935                },
3936                {
3937                    "target": "com.amazonaws.connect#InvalidRequestException"
3938                },
3939                {
3940                    "target": "com.amazonaws.connect#ResourceNotFoundException"
3941                }
3942            ],
3943            "traits": {
3944                "smithy.api#documentation": "<p>Retrieves the contact attributes for the specified contact.</p>",
3945                "smithy.api#http": {
3946                    "method": "GET",
3947                    "uri": "/contact/attributes/{InstanceId}/{InitialContactId}",
3948                    "code": 200
3949                }
3950            }
3951        },
3952        "com.amazonaws.connect#GetContactAttributesRequest": {
3953            "type": "structure",
3954            "members": {
3955                "InstanceId": {
3956                    "target": "com.amazonaws.connect#InstanceId",
3957                    "traits": {
3958                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
3959                        "smithy.api#httpLabel": {},
3960                        "smithy.api#required": {}
3961                    }
3962                },
3963                "InitialContactId": {
3964                    "target": "com.amazonaws.connect#ContactId",
3965                    "traits": {
3966                        "smithy.api#documentation": "<p>The identifier of the initial contact.</p>",
3967                        "smithy.api#httpLabel": {},
3968                        "smithy.api#required": {}
3969                    }
3970                }
3971            }
3972        },
3973        "com.amazonaws.connect#GetContactAttributesResponse": {
3974            "type": "structure",
3975            "members": {
3976                "Attributes": {
3977                    "target": "com.amazonaws.connect#Attributes",
3978                    "traits": {
3979                        "smithy.api#documentation": "<p>Information about the attributes.</p>"
3980                    }
3981                }
3982            }
3983        },
3984        "com.amazonaws.connect#GetCurrentMetricData": {
3985            "type": "operation",
3986            "input": {
3987                "target": "com.amazonaws.connect#GetCurrentMetricDataRequest"
3988            },
3989            "output": {
3990                "target": "com.amazonaws.connect#GetCurrentMetricDataResponse"
3991            },
3992            "errors": [
3993                {
3994                    "target": "com.amazonaws.connect#InternalServiceException"
3995                },
3996                {
3997                    "target": "com.amazonaws.connect#InvalidParameterException"
3998                },
3999                {
4000                    "target": "com.amazonaws.connect#InvalidRequestException"
4001                },
4002                {
4003                    "target": "com.amazonaws.connect#ResourceNotFoundException"
4004                },
4005                {
4006                    "target": "com.amazonaws.connect#ThrottlingException"
4007                }
4008            ],
4009            "traits": {
4010                "smithy.api#documentation": "<p>Gets the real-time metric data from the specified Amazon Connect instance.</p>\n         <p>For a description of each metric, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html\">Real-time Metrics\n    Definitions</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
4011                "smithy.api#http": {
4012                    "method": "POST",
4013                    "uri": "/metrics/current/{InstanceId}",
4014                    "code": 200
4015                },
4016                "smithy.api#paginated": {
4017                    "inputToken": "NextToken",
4018                    "outputToken": "NextToken",
4019                    "pageSize": "MaxResults"
4020                }
4021            }
4022        },
4023        "com.amazonaws.connect#GetCurrentMetricDataRequest": {
4024            "type": "structure",
4025            "members": {
4026                "InstanceId": {
4027                    "target": "com.amazonaws.connect#InstanceId",
4028                    "traits": {
4029                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
4030                        "smithy.api#httpLabel": {},
4031                        "smithy.api#required": {}
4032                    }
4033                },
4034                "Filters": {
4035                    "target": "com.amazonaws.connect#Filters",
4036                    "traits": {
4037                        "smithy.api#documentation": "<p>The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is\n   retrieved only for the resources associated with the queues or channels included in the filter.\n   You can include both queue IDs and queue ARNs in the same request. VOICE, CHAT, and TASK channels are supported.</p>",
4038                        "smithy.api#required": {}
4039                    }
4040                },
4041                "Groupings": {
4042                    "target": "com.amazonaws.connect#Groupings",
4043                    "traits": {
4044                        "smithy.api#documentation": "<p>The grouping applied to the metrics returned. For example, when grouped by\n    <code>QUEUE</code>, the metrics returned apply to each queue rather than aggregated for all\n   queues. If you group by <code>CHANNEL</code>, you should include a Channels filter.\n   VOICE, CHAT, and TASK channels are supported.</p>\n         <p>If no <code>Grouping</code> is included in the request, a summary of metrics is\n   returned.</p>"
4045                    }
4046                },
4047                "CurrentMetrics": {
4048                    "target": "com.amazonaws.connect#CurrentMetrics",
4049                    "traits": {
4050                        "smithy.api#documentation": "<p>The metrics to retrieve. Specify the name and unit for each metric. The following metrics\n   are available. For a description of all the metrics, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html\">Real-time Metrics\n    Definitions</a> in the <i>Amazon Connect Administrator Guide</i>.</p>\n         <dl>\n            <dt>AGENTS_AFTER_CONTACT_WORK</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#aftercallwork-real-time\">ACW</a>\n               </p>\n\n            </dd>\n            <dt>AGENTS_AVAILABLE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#available-real-time\">Available</a>\n               </p>\n            </dd>\n            <dt>AGENTS_ERROR</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#error-real-time\">Error</a>\n               </p>\n            </dd>\n            <dt>AGENTS_NON_PRODUCTIVE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#non-productive-time-real-time\">NPT (Non-Productive Time)</a>\n               </p>\n            </dd>\n            <dt>AGENTS_ON_CALL</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#on-call-real-time\">On\n       contact</a>\n               </p>\n            </dd>\n            <dt>AGENTS_ON_CONTACT</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#on-call-real-time\">On\n       contact</a>\n               </p>\n            </dd>\n            <dt>AGENTS_ONLINE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#online-real-time\">Online</a>\n               </p>\n            </dd>\n            <dt>AGENTS_STAFFED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#staffed-real-time\">Staffed</a>\n               </p>\n            </dd>\n            <dt>CONTACTS_IN_QUEUE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#in-queue-real-time\">In\n       queue</a>\n               </p>\n            </dd>\n            <dt>CONTACTS_SCHEDULED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#scheduled-real-time\">Scheduled</a>\n               </p>\n            </dd>\n            <dt>OLDEST_CONTACT_AGE</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>When you use groupings, Unit says SECONDS but the Value is returned in MILLISECONDS. For\n      example, if you get a response like this:</p>\n               <p>\n                  <code>{ \"Metric\": { \"Name\": \"OLDEST_CONTACT_AGE\", \"Unit\": \"SECONDS\" }, \"Value\": 24113.0\n      </code>}</p>\n               <p>The actual OLDEST_CONTACT_AGE is 24 seconds.</p>\n\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#oldest-real-time\">Oldest</a>\n               </p>\n            </dd>\n            <dt>SLOTS_ACTIVE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#active-real-time\">Active</a>\n               </p>\n            </dd>\n            <dt>SLOTS_AVAILABLE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Name in real-time metrics report: <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/real-time-metrics-definitions.html#availability-real-time\">Availability</a>\n               </p>\n            </dd>\n         </dl>",
4051                        "smithy.api#required": {}
4052                    }
4053                },
4054                "NextToken": {
4055                    "target": "com.amazonaws.connect#NextToken",
4056                    "traits": {
4057                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>\n         <p>The token expires after 5 minutes from the time it is created. Subsequent requests that use\n   the token must use the same request parameters as the request that generated the token.</p>"
4058                    }
4059                },
4060                "MaxResults": {
4061                    "target": "com.amazonaws.connect#MaxResult100",
4062                    "traits": {
4063                        "smithy.api#box": {},
4064                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>"
4065                    }
4066                }
4067            }
4068        },
4069        "com.amazonaws.connect#GetCurrentMetricDataResponse": {
4070            "type": "structure",
4071            "members": {
4072                "NextToken": {
4073                    "target": "com.amazonaws.connect#NextToken",
4074                    "traits": {
4075                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>\n         <p>The token expires after 5 minutes from the time it is created. Subsequent requests that use\n   the token must use the same request parameters as the request that generated the token.</p>"
4076                    }
4077                },
4078                "MetricResults": {
4079                    "target": "com.amazonaws.connect#CurrentMetricResults",
4080                    "traits": {
4081                        "smithy.api#documentation": "<p>Information about the real-time metrics.</p>"
4082                    }
4083                },
4084                "DataSnapshotTime": {
4085                    "target": "com.amazonaws.connect#Timestamp",
4086                    "traits": {
4087                        "smithy.api#documentation": "<p>The time at which the metrics were retrieved and cached for pagination.</p>"
4088                    }
4089                }
4090            }
4091        },
4092        "com.amazonaws.connect#GetFederationToken": {
4093            "type": "operation",
4094            "input": {
4095                "target": "com.amazonaws.connect#GetFederationTokenRequest"
4096            },
4097            "output": {
4098                "target": "com.amazonaws.connect#GetFederationTokenResponse"
4099            },
4100            "errors": [
4101                {
4102                    "target": "com.amazonaws.connect#DuplicateResourceException"
4103                },
4104                {
4105                    "target": "com.amazonaws.connect#InternalServiceException"
4106                },
4107                {
4108                    "target": "com.amazonaws.connect#InvalidParameterException"
4109                },
4110                {
4111                    "target": "com.amazonaws.connect#InvalidRequestException"
4112                },
4113                {
4114                    "target": "com.amazonaws.connect#ResourceNotFoundException"
4115                },
4116                {
4117                    "target": "com.amazonaws.connect#UserNotFoundException"
4118                }
4119            ],
4120            "traits": {
4121                "smithy.api#documentation": "<p>Retrieves a token for federation.</p>",
4122                "smithy.api#http": {
4123                    "method": "GET",
4124                    "uri": "/user/federate/{InstanceId}",
4125                    "code": 200
4126                }
4127            }
4128        },
4129        "com.amazonaws.connect#GetFederationTokenRequest": {
4130            "type": "structure",
4131            "members": {
4132                "InstanceId": {
4133                    "target": "com.amazonaws.connect#InstanceId",
4134                    "traits": {
4135                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
4136                        "smithy.api#httpLabel": {},
4137                        "smithy.api#required": {}
4138                    }
4139                }
4140            }
4141        },
4142        "com.amazonaws.connect#GetFederationTokenResponse": {
4143            "type": "structure",
4144            "members": {
4145                "Credentials": {
4146                    "target": "com.amazonaws.connect#Credentials",
4147                    "traits": {
4148                        "smithy.api#documentation": "<p>The credentials to use for federation.</p>"
4149                    }
4150                }
4151            }
4152        },
4153        "com.amazonaws.connect#GetMetricData": {
4154            "type": "operation",
4155            "input": {
4156                "target": "com.amazonaws.connect#GetMetricDataRequest"
4157            },
4158            "output": {
4159                "target": "com.amazonaws.connect#GetMetricDataResponse"
4160            },
4161            "errors": [
4162                {
4163                    "target": "com.amazonaws.connect#InternalServiceException"
4164                },
4165                {
4166                    "target": "com.amazonaws.connect#InvalidParameterException"
4167                },
4168                {
4169                    "target": "com.amazonaws.connect#InvalidRequestException"
4170                },
4171                {
4172                    "target": "com.amazonaws.connect#ResourceNotFoundException"
4173                },
4174                {
4175                    "target": "com.amazonaws.connect#ThrottlingException"
4176                }
4177            ],
4178            "traits": {
4179                "smithy.api#documentation": "<p>Gets historical metric data from the specified Amazon Connect instance.</p>\n         <p>For a description of each historical metric, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html\">Historical Metrics\n    Definitions</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
4180                "smithy.api#http": {
4181                    "method": "POST",
4182                    "uri": "/metrics/historical/{InstanceId}",
4183                    "code": 200
4184                },
4185                "smithy.api#paginated": {
4186                    "inputToken": "NextToken",
4187                    "outputToken": "NextToken",
4188                    "pageSize": "MaxResults"
4189                }
4190            }
4191        },
4192        "com.amazonaws.connect#GetMetricDataRequest": {
4193            "type": "structure",
4194            "members": {
4195                "InstanceId": {
4196                    "target": "com.amazonaws.connect#InstanceId",
4197                    "traits": {
4198                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
4199                        "smithy.api#httpLabel": {},
4200                        "smithy.api#required": {}
4201                    }
4202                },
4203                "StartTime": {
4204                    "target": "com.amazonaws.connect#Timestamp",
4205                    "traits": {
4206                        "smithy.api#documentation": "<p>The timestamp, in UNIX Epoch time format, at which to start the reporting interval for the\n   retrieval of historical metrics data. The time must be specified using a multiple of 5 minutes,\n   such as 10:05, 10:10, 10:15.</p>\n         <p>The start time cannot be earlier than 24 hours before the time of the request. Historical\n   metrics are available only for 24 hours.</p>",
4207                        "smithy.api#required": {}
4208                    }
4209                },
4210                "EndTime": {
4211                    "target": "com.amazonaws.connect#Timestamp",
4212                    "traits": {
4213                        "smithy.api#documentation": "<p>The timestamp, in UNIX Epoch time format, at which to end the reporting interval for the\n   retrieval of historical metrics data. The time must be specified using an interval of 5 minutes,\n   such as 11:00, 11:05, 11:10, and must be later than the start time timestamp.</p>\n         <p>The time range between the start and end time must be less than 24 hours.</p>",
4214                        "smithy.api#required": {}
4215                    }
4216                },
4217                "Filters": {
4218                    "target": "com.amazonaws.connect#Filters",
4219                    "traits": {
4220                        "smithy.api#documentation": "<p>The queues, up to 100, or channels, to use to filter the metrics returned. Metric data is\n   retrieved only for the resources associated with the queues or channels included in the filter.\n   You can include both queue IDs and queue ARNs in the same request. VOICE, CHAT, and TASK channels are supported.</p>",
4221                        "smithy.api#required": {}
4222                    }
4223                },
4224                "Groupings": {
4225                    "target": "com.amazonaws.connect#Groupings",
4226                    "traits": {
4227                        "smithy.api#documentation": "<p>The grouping applied to the metrics returned. For example, when results are grouped by\n   queue, the metrics returned are grouped by queue. The values returned apply to the metrics for\n   each queue rather than aggregated for all queues.</p>\n         <p>The only supported grouping is <code>QUEUE</code>.</p>\n         <p>If no grouping is specified, a summary of metrics for all queues is returned.</p>"
4228                    }
4229                },
4230                "HistoricalMetrics": {
4231                    "target": "com.amazonaws.connect#HistoricalMetrics",
4232                    "traits": {
4233                        "smithy.api#documentation": "<p>The metrics to retrieve. Specify the name, unit, and statistic for each metric. The\n   following historical metrics are available. For a description of each metric, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html\">Historical Metrics Definitions</a> in the <i>Amazon Connect Administrator\n   Guide</i>.</p>\n         <dl>\n            <dt>ABANDON_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>AFTER_CONTACT_WORK_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>API_CONTACTS_HANDLED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CALLBACK_CONTACTS_HANDLED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_ABANDONED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_AGENT_HUNG_UP_FIRST</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_CONSULTED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_HANDLED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_HANDLED_INCOMING</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_HANDLED_OUTBOUND</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_HOLD_ABANDONS</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_MISSED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_QUEUED</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_TRANSFERRED_IN</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_TRANSFERRED_IN_FROM_QUEUE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_TRANSFERRED_OUT</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>CONTACTS_TRANSFERRED_OUT_FROM_QUEUE</dt>\n            <dd>\n               <p>Unit: COUNT</p>\n               <p>Statistic: SUM</p>\n            </dd>\n            <dt>HANDLE_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>HOLD_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>INTERACTION_AND_HOLD_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>INTERACTION_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>OCCUPANCY</dt>\n            <dd>\n               <p>Unit: PERCENT</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>QUEUE_ANSWER_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: AVG</p>\n            </dd>\n            <dt>QUEUED_TIME</dt>\n            <dd>\n               <p>Unit: SECONDS</p>\n               <p>Statistic: MAX</p>\n            </dd>\n            <dt>SERVICE_LEVEL</dt>\n            <dd>\n               <p>Unit: PERCENT</p>\n               <p>Statistic: AVG</p>\n               <p>Threshold: Only \"Less than\" comparisons are supported, with the following service level\n      thresholds: 15, 20, 25, 30, 45, 60, 90, 120, 180, 240, 300, 600</p>\n            </dd>\n         </dl>",
4234                        "smithy.api#required": {}
4235                    }
4236                },
4237                "NextToken": {
4238                    "target": "com.amazonaws.connect#NextToken",
4239                    "traits": {
4240                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>"
4241                    }
4242                },
4243                "MaxResults": {
4244                    "target": "com.amazonaws.connect#MaxResult100",
4245                    "traits": {
4246                        "smithy.api#box": {},
4247                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>"
4248                    }
4249                }
4250            }
4251        },
4252        "com.amazonaws.connect#GetMetricDataResponse": {
4253            "type": "structure",
4254            "members": {
4255                "NextToken": {
4256                    "target": "com.amazonaws.connect#NextToken",
4257                    "traits": {
4258                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>\n         <p>The token expires after 5 minutes from the time it is created. Subsequent requests that use\n   the token must use the same request parameters as the request that generated the token.</p>"
4259                    }
4260                },
4261                "MetricResults": {
4262                    "target": "com.amazonaws.connect#HistoricalMetricResults",
4263                    "traits": {
4264                        "smithy.api#documentation": "<p>Information about the historical metrics.</p>\n         <p>If no grouping is specified, a summary of metric data is returned.</p>"
4265                    }
4266                }
4267            }
4268        },
4269        "com.amazonaws.connect#Grouping": {
4270            "type": "string",
4271            "traits": {
4272                "smithy.api#enum": [
4273                    {
4274                        "value": "QUEUE",
4275                        "name": "QUEUE"
4276                    },
4277                    {
4278                        "value": "CHANNEL",
4279                        "name": "CHANNEL"
4280                    }
4281                ]
4282            }
4283        },
4284        "com.amazonaws.connect#Groupings": {
4285            "type": "list",
4286            "member": {
4287                "target": "com.amazonaws.connect#Grouping"
4288            },
4289            "traits": {
4290                "smithy.api#length": {
4291                    "min": 0,
4292                    "max": 2
4293                }
4294            }
4295        },
4296        "com.amazonaws.connect#HierarchyGroup": {
4297            "type": "structure",
4298            "members": {
4299                "Id": {
4300                    "target": "com.amazonaws.connect#HierarchyGroupId",
4301                    "traits": {
4302                        "smithy.api#documentation": "<p>The identifier of the hierarchy group.</p>"
4303                    }
4304                },
4305                "Arn": {
4306                    "target": "com.amazonaws.connect#ARN",
4307                    "traits": {
4308                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the hierarchy group.</p>"
4309                    }
4310                },
4311                "Name": {
4312                    "target": "com.amazonaws.connect#HierarchyGroupName",
4313                    "traits": {
4314                        "smithy.api#documentation": "<p>The name of the hierarchy group.</p>"
4315                    }
4316                },
4317                "LevelId": {
4318                    "target": "com.amazonaws.connect#HierarchyLevelId",
4319                    "traits": {
4320                        "smithy.api#documentation": "<p>The identifier of the level in the hierarchy group.</p>"
4321                    }
4322                },
4323                "HierarchyPath": {
4324                    "target": "com.amazonaws.connect#HierarchyPath",
4325                    "traits": {
4326                        "smithy.api#documentation": "<p>Information about the levels in the hierarchy group.</p>"
4327                    }
4328                }
4329            },
4330            "traits": {
4331                "smithy.api#documentation": "<p>Contains information about a hierarchy group.</p>"
4332            }
4333        },
4334        "com.amazonaws.connect#HierarchyGroupId": {
4335            "type": "string"
4336        },
4337        "com.amazonaws.connect#HierarchyGroupName": {
4338            "type": "string"
4339        },
4340        "com.amazonaws.connect#HierarchyGroupSummary": {
4341            "type": "structure",
4342            "members": {
4343                "Id": {
4344                    "target": "com.amazonaws.connect#HierarchyGroupId",
4345                    "traits": {
4346                        "smithy.api#documentation": "<p>The identifier of the hierarchy group.</p>"
4347                    }
4348                },
4349                "Arn": {
4350                    "target": "com.amazonaws.connect#ARN",
4351                    "traits": {
4352                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the hierarchy group.</p>"
4353                    }
4354                },
4355                "Name": {
4356                    "target": "com.amazonaws.connect#HierarchyGroupName",
4357                    "traits": {
4358                        "smithy.api#documentation": "<p>The name of the hierarchy group.</p>"
4359                    }
4360                }
4361            },
4362            "traits": {
4363                "smithy.api#documentation": "<p>Contains summary information about a hierarchy group.</p>"
4364            }
4365        },
4366        "com.amazonaws.connect#HierarchyGroupSummaryList": {
4367            "type": "list",
4368            "member": {
4369                "target": "com.amazonaws.connect#HierarchyGroupSummary"
4370            }
4371        },
4372        "com.amazonaws.connect#HierarchyLevel": {
4373            "type": "structure",
4374            "members": {
4375                "Id": {
4376                    "target": "com.amazonaws.connect#HierarchyLevelId",
4377                    "traits": {
4378                        "smithy.api#documentation": "<p>The identifier of the hierarchy level.</p>"
4379                    }
4380                },
4381                "Arn": {
4382                    "target": "com.amazonaws.connect#ARN",
4383                    "traits": {
4384                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the hierarchy level.</p>"
4385                    }
4386                },
4387                "Name": {
4388                    "target": "com.amazonaws.connect#HierarchyLevelName",
4389                    "traits": {
4390                        "smithy.api#documentation": "<p>The name of the hierarchy level.</p>"
4391                    }
4392                }
4393            },
4394            "traits": {
4395                "smithy.api#documentation": "<p>Contains information about a hierarchy level.</p>"
4396            }
4397        },
4398        "com.amazonaws.connect#HierarchyLevelId": {
4399            "type": "string"
4400        },
4401        "com.amazonaws.connect#HierarchyLevelName": {
4402            "type": "string"
4403        },
4404        "com.amazonaws.connect#HierarchyLevelUpdate": {
4405            "type": "structure",
4406            "members": {
4407                "Name": {
4408                    "target": "com.amazonaws.connect#HierarchyLevelName",
4409                    "traits": {
4410                        "smithy.api#documentation": "<p>The name of the user hierarchy level. Must not be more than 50 characters.</p>",
4411                        "smithy.api#required": {}
4412                    }
4413                }
4414            },
4415            "traits": {
4416                "smithy.api#documentation": "<p>Contains information about the hierarchy level to update.</p>"
4417            }
4418        },
4419        "com.amazonaws.connect#HierarchyPath": {
4420            "type": "structure",
4421            "members": {
4422                "LevelOne": {
4423                    "target": "com.amazonaws.connect#HierarchyGroupSummary",
4424                    "traits": {
4425                        "smithy.api#documentation": "<p>Information about level one.</p>"
4426                    }
4427                },
4428                "LevelTwo": {
4429                    "target": "com.amazonaws.connect#HierarchyGroupSummary",
4430                    "traits": {
4431                        "smithy.api#documentation": "<p>Information about level two.</p>"
4432                    }
4433                },
4434                "LevelThree": {
4435                    "target": "com.amazonaws.connect#HierarchyGroupSummary",
4436                    "traits": {
4437                        "smithy.api#documentation": "<p>Information about level three.</p>"
4438                    }
4439                },
4440                "LevelFour": {
4441                    "target": "com.amazonaws.connect#HierarchyGroupSummary",
4442                    "traits": {
4443                        "smithy.api#documentation": "<p>Information about level four.</p>"
4444                    }
4445                },
4446                "LevelFive": {
4447                    "target": "com.amazonaws.connect#HierarchyGroupSummary",
4448                    "traits": {
4449                        "smithy.api#documentation": "<p>Information about level five.</p>"
4450                    }
4451                }
4452            },
4453            "traits": {
4454                "smithy.api#documentation": "<p>Contains information about the levels of a hierarchy group.</p>"
4455            }
4456        },
4457        "com.amazonaws.connect#HierarchyStructure": {
4458            "type": "structure",
4459            "members": {
4460                "LevelOne": {
4461                    "target": "com.amazonaws.connect#HierarchyLevel",
4462                    "traits": {
4463                        "smithy.api#documentation": "<p>Information about level one.</p>"
4464                    }
4465                },
4466                "LevelTwo": {
4467                    "target": "com.amazonaws.connect#HierarchyLevel",
4468                    "traits": {
4469                        "smithy.api#documentation": "<p>Information about level two.</p>"
4470                    }
4471                },
4472                "LevelThree": {
4473                    "target": "com.amazonaws.connect#HierarchyLevel",
4474                    "traits": {
4475                        "smithy.api#documentation": "<p>Information about level three.</p>"
4476                    }
4477                },
4478                "LevelFour": {
4479                    "target": "com.amazonaws.connect#HierarchyLevel",
4480                    "traits": {
4481                        "smithy.api#documentation": "<p>Information about level four.</p>"
4482                    }
4483                },
4484                "LevelFive": {
4485                    "target": "com.amazonaws.connect#HierarchyLevel",
4486                    "traits": {
4487                        "smithy.api#documentation": "<p>Information about level five.</p>"
4488                    }
4489                }
4490            },
4491            "traits": {
4492                "smithy.api#documentation": "<p>Contains information about a hierarchy structure.</p>"
4493            }
4494        },
4495        "com.amazonaws.connect#HierarchyStructureUpdate": {
4496            "type": "structure",
4497            "members": {
4498                "LevelOne": {
4499                    "target": "com.amazonaws.connect#HierarchyLevelUpdate",
4500                    "traits": {
4501                        "smithy.api#documentation": "<p>The\n   update\n   for level one.</p>"
4502                    }
4503                },
4504                "LevelTwo": {
4505                    "target": "com.amazonaws.connect#HierarchyLevelUpdate",
4506                    "traits": {
4507                        "smithy.api#documentation": "<p>The update for level two.</p>"
4508                    }
4509                },
4510                "LevelThree": {
4511                    "target": "com.amazonaws.connect#HierarchyLevelUpdate",
4512                    "traits": {
4513                        "smithy.api#documentation": "<p>The update for level three.</p>"
4514                    }
4515                },
4516                "LevelFour": {
4517                    "target": "com.amazonaws.connect#HierarchyLevelUpdate",
4518                    "traits": {
4519                        "smithy.api#documentation": "<p>The update for level four.</p>"
4520                    }
4521                },
4522                "LevelFive": {
4523                    "target": "com.amazonaws.connect#HierarchyLevelUpdate",
4524                    "traits": {
4525                        "smithy.api#documentation": "<p>The update for level five.</p>"
4526                    }
4527                }
4528            },
4529            "traits": {
4530                "smithy.api#documentation": "<p>Contains information about the level hierarchy to update.</p>"
4531            }
4532        },
4533        "com.amazonaws.connect#HistoricalMetric": {
4534            "type": "structure",
4535            "members": {
4536                "Name": {
4537                    "target": "com.amazonaws.connect#HistoricalMetricName",
4538                    "traits": {
4539                        "smithy.api#documentation": "<p>The name of the metric.</p>"
4540                    }
4541                },
4542                "Threshold": {
4543                    "target": "com.amazonaws.connect#Threshold",
4544                    "traits": {
4545                        "smithy.api#documentation": "<p>The threshold for the metric, used with service level metrics.</p>"
4546                    }
4547                },
4548                "Statistic": {
4549                    "target": "com.amazonaws.connect#Statistic",
4550                    "traits": {
4551                        "smithy.api#documentation": "<p>The statistic for the metric.</p>"
4552                    }
4553                },
4554                "Unit": {
4555                    "target": "com.amazonaws.connect#Unit",
4556                    "traits": {
4557                        "smithy.api#documentation": "<p>The unit for the metric.</p>"
4558                    }
4559                }
4560            },
4561            "traits": {
4562                "smithy.api#documentation": "<p>Contains information about a historical metric. For a description of each metric, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/historical-metrics-definitions.html\">Historical Metrics Definitions</a> in the <i>Amazon Connect Administrator\n   Guide</i>.</p>"
4563            }
4564        },
4565        "com.amazonaws.connect#HistoricalMetricData": {
4566            "type": "structure",
4567            "members": {
4568                "Metric": {
4569                    "target": "com.amazonaws.connect#HistoricalMetric",
4570                    "traits": {
4571                        "smithy.api#documentation": "<p>Information about the metric.</p>"
4572                    }
4573                },
4574                "Value": {
4575                    "target": "com.amazonaws.connect#Value",
4576                    "traits": {
4577                        "smithy.api#box": {},
4578                        "smithy.api#documentation": "<p>The value of the metric.</p>"
4579                    }
4580                }
4581            },
4582            "traits": {
4583                "smithy.api#documentation": "<p>Contains the data for a historical metric.</p>"
4584            }
4585        },
4586        "com.amazonaws.connect#HistoricalMetricDataCollections": {
4587            "type": "list",
4588            "member": {
4589                "target": "com.amazonaws.connect#HistoricalMetricData"
4590            }
4591        },
4592        "com.amazonaws.connect#HistoricalMetricName": {
4593            "type": "string",
4594            "traits": {
4595                "smithy.api#documentation": "<p>The historical metric names.</p>",
4596                "smithy.api#enum": [
4597                    {
4598                        "value": "CONTACTS_QUEUED",
4599                        "name": "CONTACTS_QUEUED"
4600                    },
4601                    {
4602                        "value": "CONTACTS_HANDLED",
4603                        "name": "CONTACTS_HANDLED"
4604                    },
4605                    {
4606                        "value": "CONTACTS_ABANDONED",
4607                        "name": "CONTACTS_ABANDONED"
4608                    },
4609                    {
4610                        "value": "CONTACTS_CONSULTED",
4611                        "name": "CONTACTS_CONSULTED"
4612                    },
4613                    {
4614                        "value": "CONTACTS_AGENT_HUNG_UP_FIRST",
4615                        "name": "CONTACTS_AGENT_HUNG_UP_FIRST"
4616                    },
4617                    {
4618                        "value": "CONTACTS_HANDLED_INCOMING",
4619                        "name": "CONTACTS_HANDLED_INCOMING"
4620                    },
4621                    {
4622                        "value": "CONTACTS_HANDLED_OUTBOUND",
4623                        "name": "CONTACTS_HANDLED_OUTBOUND"
4624                    },
4625                    {
4626                        "value": "CONTACTS_HOLD_ABANDONS",
4627                        "name": "CONTACTS_HOLD_ABANDONS"
4628                    },
4629                    {
4630                        "value": "CONTACTS_TRANSFERRED_IN",
4631                        "name": "CONTACTS_TRANSFERRED_IN"
4632                    },
4633                    {
4634                        "value": "CONTACTS_TRANSFERRED_OUT",
4635                        "name": "CONTACTS_TRANSFERRED_OUT"
4636                    },
4637                    {
4638                        "value": "CONTACTS_TRANSFERRED_IN_FROM_QUEUE",
4639                        "name": "CONTACTS_TRANSFERRED_IN_FROM_QUEUE"
4640                    },
4641                    {
4642                        "value": "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE",
4643                        "name": "CONTACTS_TRANSFERRED_OUT_FROM_QUEUE"
4644                    },
4645                    {
4646                        "value": "CONTACTS_MISSED",
4647                        "name": "CONTACTS_MISSED"
4648                    },
4649                    {
4650                        "value": "CALLBACK_CONTACTS_HANDLED",
4651                        "name": "CALLBACK_CONTACTS_HANDLED"
4652                    },
4653                    {
4654                        "value": "API_CONTACTS_HANDLED",
4655                        "name": "API_CONTACTS_HANDLED"
4656                    },
4657                    {
4658                        "value": "OCCUPANCY",
4659                        "name": "OCCUPANCY"
4660                    },
4661                    {
4662                        "value": "HANDLE_TIME",
4663                        "name": "HANDLE_TIME"
4664                    },
4665                    {
4666                        "value": "AFTER_CONTACT_WORK_TIME",
4667                        "name": "AFTER_CONTACT_WORK_TIME"
4668                    },
4669                    {
4670                        "value": "QUEUED_TIME",
4671                        "name": "QUEUED_TIME"
4672                    },
4673                    {
4674                        "value": "ABANDON_TIME",
4675                        "name": "ABANDON_TIME"
4676                    },
4677                    {
4678                        "value": "QUEUE_ANSWER_TIME",
4679                        "name": "QUEUE_ANSWER_TIME"
4680                    },
4681                    {
4682                        "value": "HOLD_TIME",
4683                        "name": "HOLD_TIME"
4684                    },
4685                    {
4686                        "value": "INTERACTION_TIME",
4687                        "name": "INTERACTION_TIME"
4688                    },
4689                    {
4690                        "value": "INTERACTION_AND_HOLD_TIME",
4691                        "name": "INTERACTION_AND_HOLD_TIME"
4692                    },
4693                    {
4694                        "value": "SERVICE_LEVEL",
4695                        "name": "SERVICE_LEVEL"
4696                    }
4697                ]
4698            }
4699        },
4700        "com.amazonaws.connect#HistoricalMetricResult": {
4701            "type": "structure",
4702            "members": {
4703                "Dimensions": {
4704                    "target": "com.amazonaws.connect#Dimensions",
4705                    "traits": {
4706                        "smithy.api#documentation": "<p>The dimension for the metrics.</p>"
4707                    }
4708                },
4709                "Collections": {
4710                    "target": "com.amazonaws.connect#HistoricalMetricDataCollections",
4711                    "traits": {
4712                        "smithy.api#documentation": "<p>The set of metrics.</p>"
4713                    }
4714                }
4715            },
4716            "traits": {
4717                "smithy.api#documentation": "<p>Contains information about the historical metrics retrieved.</p>"
4718            }
4719        },
4720        "com.amazonaws.connect#HistoricalMetricResults": {
4721            "type": "list",
4722            "member": {
4723                "target": "com.amazonaws.connect#HistoricalMetricResult"
4724            }
4725        },
4726        "com.amazonaws.connect#HistoricalMetrics": {
4727            "type": "list",
4728            "member": {
4729                "target": "com.amazonaws.connect#HistoricalMetric"
4730            }
4731        },
4732        "com.amazonaws.connect#Hours": {
4733            "type": "integer",
4734            "traits": {
4735                "smithy.api#range": {
4736                    "min": 0,
4737                    "max": 87600
4738                }
4739            }
4740        },
4741        "com.amazonaws.connect#Hours24Format": {
4742            "type": "integer",
4743            "traits": {
4744                "smithy.api#range": {
4745                    "min": 0,
4746                    "max": 23
4747                }
4748            }
4749        },
4750        "com.amazonaws.connect#HoursOfOperation": {
4751            "type": "structure",
4752            "members": {
4753                "HoursOfOperationId": {
4754                    "target": "com.amazonaws.connect#HoursOfOperationId",
4755                    "traits": {
4756                        "smithy.api#documentation": "<p>The identifier for the hours of operation.</p>"
4757                    }
4758                },
4759                "HoursOfOperationArn": {
4760                    "target": "com.amazonaws.connect#ARN",
4761                    "traits": {
4762                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the hours of operation.</p>"
4763                    }
4764                },
4765                "Name": {
4766                    "target": "com.amazonaws.connect#CommonNameLength127",
4767                    "traits": {
4768                        "smithy.api#documentation": "<p>The name for the hours of operation.</p>"
4769                    }
4770                },
4771                "Description": {
4772                    "target": "com.amazonaws.connect#CommonDescriptionLength250",
4773                    "traits": {
4774                        "smithy.api#documentation": "<p>The description for the hours of operation.</p>"
4775                    }
4776                },
4777                "TimeZone": {
4778                    "target": "com.amazonaws.connect#TimeZone",
4779                    "traits": {
4780                        "smithy.api#documentation": "<p>The time zone for the hours of operation.</p>"
4781                    }
4782                },
4783                "Config": {
4784                    "target": "com.amazonaws.connect#HoursOfOperationConfigList",
4785                    "traits": {
4786                        "smithy.api#documentation": "<p>Configuration information for the hours of operation.</p>"
4787                    }
4788                },
4789                "Tags": {
4790                    "target": "com.amazonaws.connect#TagMap",
4791                    "traits": {
4792                        "smithy.api#documentation": "<p>One or more tags.</p>"
4793                    }
4794                }
4795            },
4796            "traits": {
4797                "smithy.api#documentation": "<p>Information about of the hours of operation.</p>"
4798            }
4799        },
4800        "com.amazonaws.connect#HoursOfOperationConfig": {
4801            "type": "structure",
4802            "members": {
4803                "Day": {
4804                    "target": "com.amazonaws.connect#HoursOfOperationDays",
4805                    "traits": {
4806                        "smithy.api#documentation": "<p>The\n  day that the hours of operation applies to.</p>"
4807                    }
4808                },
4809                "StartTime": {
4810                    "target": "com.amazonaws.connect#HoursOfOperationTimeSlice",
4811                    "traits": {
4812                        "smithy.api#documentation": "<p>The start time that your contact center is open.</p>"
4813                    }
4814                },
4815                "EndTime": {
4816                    "target": "com.amazonaws.connect#HoursOfOperationTimeSlice",
4817                    "traits": {
4818                        "smithy.api#documentation": "<p>The end time that your contact center is closes.</p>"
4819                    }
4820                }
4821            },
4822            "traits": {
4823                "smithy.api#documentation": "<p>Contains information about the hours of operation.</p>"
4824            }
4825        },
4826        "com.amazonaws.connect#HoursOfOperationConfigList": {
4827            "type": "list",
4828            "member": {
4829                "target": "com.amazonaws.connect#HoursOfOperationConfig"
4830            }
4831        },
4832        "com.amazonaws.connect#HoursOfOperationDays": {
4833            "type": "string",
4834            "traits": {
4835                "smithy.api#enum": [
4836                    {
4837                        "value": "SUNDAY",
4838                        "name": "SUNDAY"
4839                    },
4840                    {
4841                        "value": "MONDAY",
4842                        "name": "MONDAY"
4843                    },
4844                    {
4845                        "value": "TUESDAY",
4846                        "name": "TUESDAY"
4847                    },
4848                    {
4849                        "value": "WEDNESDAY",
4850                        "name": "WEDNESDAY"
4851                    },
4852                    {
4853                        "value": "THURSDAY",
4854                        "name": "THURSDAY"
4855                    },
4856                    {
4857                        "value": "FRIDAY",
4858                        "name": "FRIDAY"
4859                    },
4860                    {
4861                        "value": "SATURDAY",
4862                        "name": "SATURDAY"
4863                    }
4864                ]
4865            }
4866        },
4867        "com.amazonaws.connect#HoursOfOperationId": {
4868            "type": "string"
4869        },
4870        "com.amazonaws.connect#HoursOfOperationName": {
4871            "type": "string"
4872        },
4873        "com.amazonaws.connect#HoursOfOperationSummary": {
4874            "type": "structure",
4875            "members": {
4876                "Id": {
4877                    "target": "com.amazonaws.connect#HoursOfOperationId",
4878                    "traits": {
4879                        "smithy.api#documentation": "<p>The identifier of the hours of operation.</p>"
4880                    }
4881                },
4882                "Arn": {
4883                    "target": "com.amazonaws.connect#ARN",
4884                    "traits": {
4885                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the hours of operation.</p>"
4886                    }
4887                },
4888                "Name": {
4889                    "target": "com.amazonaws.connect#HoursOfOperationName",
4890                    "traits": {
4891                        "smithy.api#documentation": "<p>The name of the hours of operation.</p>"
4892                    }
4893                }
4894            },
4895            "traits": {
4896                "smithy.api#documentation": "<p>Contains summary information about hours of operation for a contact center.</p>"
4897            }
4898        },
4899        "com.amazonaws.connect#HoursOfOperationSummaryList": {
4900            "type": "list",
4901            "member": {
4902                "target": "com.amazonaws.connect#HoursOfOperationSummary"
4903            }
4904        },
4905        "com.amazonaws.connect#HoursOfOperationTimeSlice": {
4906            "type": "structure",
4907            "members": {
4908                "Hours": {
4909                    "target": "com.amazonaws.connect#Hours24Format",
4910                    "traits": {
4911                        "smithy.api#documentation": "<p>The hours.</p>"
4912                    }
4913                },
4914                "Minutes": {
4915                    "target": "com.amazonaws.connect#MinutesLimit60",
4916                    "traits": {
4917                        "smithy.api#documentation": "<p>The minutes.</p>"
4918                    }
4919                }
4920            },
4921            "traits": {
4922                "smithy.api#documentation": "<p>The start time or end time for an hours of operation.</p>"
4923            }
4924        },
4925        "com.amazonaws.connect#InboundCallsEnabled": {
4926            "type": "boolean",
4927            "traits": {
4928                "smithy.api#box": {}
4929            }
4930        },
4931        "com.amazonaws.connect#Instance": {
4932            "type": "structure",
4933            "members": {
4934                "Id": {
4935                    "target": "com.amazonaws.connect#InstanceId",
4936                    "traits": {
4937                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>"
4938                    }
4939                },
4940                "Arn": {
4941                    "target": "com.amazonaws.connect#ARN",
4942                    "traits": {
4943                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the instance.</p>"
4944                    }
4945                },
4946                "IdentityManagementType": {
4947                    "target": "com.amazonaws.connect#DirectoryType",
4948                    "traits": {
4949                        "smithy.api#documentation": "<p>The identity management type.</p>"
4950                    }
4951                },
4952                "InstanceAlias": {
4953                    "target": "com.amazonaws.connect#DirectoryAlias",
4954                    "traits": {
4955                        "smithy.api#documentation": "<p>The alias of instance.</p>"
4956                    }
4957                },
4958                "CreatedTime": {
4959                    "target": "com.amazonaws.connect#Timestamp",
4960                    "traits": {
4961                        "smithy.api#documentation": "<p>When the instance was created.</p>"
4962                    }
4963                },
4964                "ServiceRole": {
4965                    "target": "com.amazonaws.connect#ARN",
4966                    "traits": {
4967                        "smithy.api#documentation": "<p>The service role of the instance.</p>"
4968                    }
4969                },
4970                "InstanceStatus": {
4971                    "target": "com.amazonaws.connect#InstanceStatus",
4972                    "traits": {
4973                        "smithy.api#documentation": "<p>The state of the instance.</p>"
4974                    }
4975                },
4976                "StatusReason": {
4977                    "target": "com.amazonaws.connect#InstanceStatusReason",
4978                    "traits": {
4979                        "smithy.api#documentation": "<p>Relevant details why the instance was not successfully created. </p>"
4980                    }
4981                },
4982                "InboundCallsEnabled": {
4983                    "target": "com.amazonaws.connect#InboundCallsEnabled",
4984                    "traits": {
4985                        "smithy.api#documentation": "<p>Whether inbound calls are enabled.</p>"
4986                    }
4987                },
4988                "OutboundCallsEnabled": {
4989                    "target": "com.amazonaws.connect#OutboundCallsEnabled",
4990                    "traits": {
4991                        "smithy.api#documentation": "<p>Whether outbound calls are enabled.</p>"
4992                    }
4993                }
4994            },
4995            "traits": {
4996                "smithy.api#documentation": "<p>The Amazon Connect instance.</p>"
4997            }
4998        },
4999        "com.amazonaws.connect#InstanceAttributeType": {
5000            "type": "string",
5001            "traits": {
5002                "smithy.api#enum": [
5003                    {
5004                        "value": "INBOUND_CALLS",
5005                        "name": "INBOUND_CALLS"
5006                    },
5007                    {
5008                        "value": "OUTBOUND_CALLS",
5009                        "name": "OUTBOUND_CALLS"
5010                    },
5011                    {
5012                        "value": "CONTACTFLOW_LOGS",
5013                        "name": "CONTACTFLOW_LOGS"
5014                    },
5015                    {
5016                        "value": "CONTACT_LENS",
5017                        "name": "CONTACT_LENS"
5018                    },
5019                    {
5020                        "value": "AUTO_RESOLVE_BEST_VOICES",
5021                        "name": "AUTO_RESOLVE_BEST_VOICES"
5022                    },
5023                    {
5024                        "value": "USE_CUSTOM_TTS_VOICES",
5025                        "name": "USE_CUSTOM_TTS_VOICES"
5026                    },
5027                    {
5028                        "value": "EARLY_MEDIA",
5029                        "name": "EARLY_MEDIA"
5030                    }
5031                ]
5032            }
5033        },
5034        "com.amazonaws.connect#InstanceAttributeValue": {
5035            "type": "string",
5036            "traits": {
5037                "smithy.api#length": {
5038                    "min": 1,
5039                    "max": 100
5040                }
5041            }
5042        },
5043        "com.amazonaws.connect#InstanceId": {
5044            "type": "string",
5045            "traits": {
5046                "smithy.api#length": {
5047                    "min": 1,
5048                    "max": 100
5049                }
5050            }
5051        },
5052        "com.amazonaws.connect#InstanceStatus": {
5053            "type": "string",
5054            "traits": {
5055                "smithy.api#enum": [
5056                    {
5057                        "value": "CREATION_IN_PROGRESS",
5058                        "name": "CREATION_IN_PROGRESS"
5059                    },
5060                    {
5061                        "value": "ACTIVE",
5062                        "name": "ACTIVE"
5063                    },
5064                    {
5065                        "value": "CREATION_FAILED",
5066                        "name": "CREATION_FAILED"
5067                    }
5068                ]
5069            }
5070        },
5071        "com.amazonaws.connect#InstanceStatusReason": {
5072            "type": "structure",
5073            "members": {
5074                "Message": {
5075                    "target": "com.amazonaws.connect#String",
5076                    "traits": {
5077                        "smithy.api#documentation": "<p>The message.</p>"
5078                    }
5079                }
5080            },
5081            "traits": {
5082                "smithy.api#documentation": "<p>Relevant\n   details why the instance was not successfully created.</p>"
5083            }
5084        },
5085        "com.amazonaws.connect#InstanceStorageConfig": {
5086            "type": "structure",
5087            "members": {
5088                "AssociationId": {
5089                    "target": "com.amazonaws.connect#AssociationId",
5090                    "traits": {
5091                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>"
5092                    }
5093                },
5094                "StorageType": {
5095                    "target": "com.amazonaws.connect#StorageType",
5096                    "traits": {
5097                        "smithy.api#documentation": "<p>A valid storage type.</p>",
5098                        "smithy.api#required": {}
5099                    }
5100                },
5101                "S3Config": {
5102                    "target": "com.amazonaws.connect#S3Config",
5103                    "traits": {
5104                        "smithy.api#documentation": "<p>The S3 bucket\n   configuration.</p>"
5105                    }
5106                },
5107                "KinesisVideoStreamConfig": {
5108                    "target": "com.amazonaws.connect#KinesisVideoStreamConfig",
5109                    "traits": {
5110                        "smithy.api#documentation": "<p>The configuration of the Kinesis video stream.</p>"
5111                    }
5112                },
5113                "KinesisStreamConfig": {
5114                    "target": "com.amazonaws.connect#KinesisStreamConfig",
5115                    "traits": {
5116                        "smithy.api#documentation": "<p>The configuration of the Kinesis data stream.</p>"
5117                    }
5118                },
5119                "KinesisFirehoseConfig": {
5120                    "target": "com.amazonaws.connect#KinesisFirehoseConfig",
5121                    "traits": {
5122                        "smithy.api#documentation": "<p>The configuration of the Kinesis Firehose delivery stream.</p>"
5123                    }
5124                }
5125            },
5126            "traits": {
5127                "smithy.api#documentation": "<p>The storage configuration for the instance.</p>"
5128            }
5129        },
5130        "com.amazonaws.connect#InstanceStorageConfigs": {
5131            "type": "list",
5132            "member": {
5133                "target": "com.amazonaws.connect#InstanceStorageConfig"
5134            }
5135        },
5136        "com.amazonaws.connect#InstanceStorageResourceType": {
5137            "type": "string",
5138            "traits": {
5139                "smithy.api#enum": [
5140                    {
5141                        "value": "CHAT_TRANSCRIPTS",
5142                        "name": "CHAT_TRANSCRIPTS"
5143                    },
5144                    {
5145                        "value": "CALL_RECORDINGS",
5146                        "name": "CALL_RECORDINGS"
5147                    },
5148                    {
5149                        "value": "SCHEDULED_REPORTS",
5150                        "name": "SCHEDULED_REPORTS"
5151                    },
5152                    {
5153                        "value": "MEDIA_STREAMS",
5154                        "name": "MEDIA_STREAMS"
5155                    },
5156                    {
5157                        "value": "CONTACT_TRACE_RECORDS",
5158                        "name": "CONTACT_TRACE_RECORDS"
5159                    },
5160                    {
5161                        "value": "AGENT_EVENTS",
5162                        "name": "AGENT_EVENTS"
5163                    }
5164                ]
5165            }
5166        },
5167        "com.amazonaws.connect#InstanceSummary": {
5168            "type": "structure",
5169            "members": {
5170                "Id": {
5171                    "target": "com.amazonaws.connect#InstanceId",
5172                    "traits": {
5173                        "smithy.api#documentation": "<p>The identifier of the instance.</p>"
5174                    }
5175                },
5176                "Arn": {
5177                    "target": "com.amazonaws.connect#ARN",
5178                    "traits": {
5179                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the instance.</p>"
5180                    }
5181                },
5182                "IdentityManagementType": {
5183                    "target": "com.amazonaws.connect#DirectoryType",
5184                    "traits": {
5185                        "smithy.api#documentation": "<p>The identity management type of the instance.</p>"
5186                    }
5187                },
5188                "InstanceAlias": {
5189                    "target": "com.amazonaws.connect#DirectoryAlias",
5190                    "traits": {
5191                        "smithy.api#documentation": "<p>The alias of the instance.</p>"
5192                    }
5193                },
5194                "CreatedTime": {
5195                    "target": "com.amazonaws.connect#Timestamp",
5196                    "traits": {
5197                        "smithy.api#documentation": "<p>When the instance was created.</p>"
5198                    }
5199                },
5200                "ServiceRole": {
5201                    "target": "com.amazonaws.connect#ARN",
5202                    "traits": {
5203                        "smithy.api#documentation": "<p>The service role of the instance.</p>"
5204                    }
5205                },
5206                "InstanceStatus": {
5207                    "target": "com.amazonaws.connect#InstanceStatus",
5208                    "traits": {
5209                        "smithy.api#documentation": "<p>The state of the instance.</p>"
5210                    }
5211                },
5212                "InboundCallsEnabled": {
5213                    "target": "com.amazonaws.connect#InboundCallsEnabled",
5214                    "traits": {
5215                        "smithy.api#documentation": "<p>Whether inbound calls are enabled.</p>"
5216                    }
5217                },
5218                "OutboundCallsEnabled": {
5219                    "target": "com.amazonaws.connect#OutboundCallsEnabled",
5220                    "traits": {
5221                        "smithy.api#documentation": "<p>Whether outbound calls are enabled.</p>"
5222                    }
5223                }
5224            },
5225            "traits": {
5226                "smithy.api#documentation": "<p>Information about the instance.</p>"
5227            }
5228        },
5229        "com.amazonaws.connect#InstanceSummaryList": {
5230            "type": "list",
5231            "member": {
5232                "target": "com.amazonaws.connect#InstanceSummary"
5233            }
5234        },
5235        "com.amazonaws.connect#IntegrationAssociationId": {
5236            "type": "string",
5237            "traits": {
5238                "smithy.api#length": {
5239                    "min": 1,
5240                    "max": 200
5241                }
5242            }
5243        },
5244        "com.amazonaws.connect#IntegrationAssociationSummary": {
5245            "type": "structure",
5246            "members": {
5247                "IntegrationAssociationId": {
5248                    "target": "com.amazonaws.connect#IntegrationAssociationId",
5249                    "traits": {
5250                        "smithy.api#documentation": "<p>The identifier for the AppIntegration association.</p>"
5251                    }
5252                },
5253                "IntegrationAssociationArn": {
5254                    "target": "com.amazonaws.connect#ARN",
5255                    "traits": {
5256                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the AppIntegration association.</p>"
5257                    }
5258                },
5259                "InstanceId": {
5260                    "target": "com.amazonaws.connect#InstanceId",
5261                    "traits": {
5262                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>"
5263                    }
5264                },
5265                "IntegrationType": {
5266                    "target": "com.amazonaws.connect#IntegrationType",
5267                    "traits": {
5268                        "smithy.api#documentation": "<p>The integration type.</p>"
5269                    }
5270                },
5271                "IntegrationArn": {
5272                    "target": "com.amazonaws.connect#ARN",
5273                    "traits": {
5274                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the AppIntegration.</p>"
5275                    }
5276                },
5277                "SourceApplicationUrl": {
5278                    "target": "com.amazonaws.connect#URI",
5279                    "traits": {
5280                        "smithy.api#documentation": "<p>The URL for the external application.</p>"
5281                    }
5282                },
5283                "SourceApplicationName": {
5284                    "target": "com.amazonaws.connect#SourceApplicationName",
5285                    "traits": {
5286                        "smithy.api#documentation": "<p>The user-provided, friendly name for the external application.</p>"
5287                    }
5288                },
5289                "SourceType": {
5290                    "target": "com.amazonaws.connect#SourceType",
5291                    "traits": {
5292                        "smithy.api#documentation": "<p>The name of the source.</p>"
5293                    }
5294                }
5295            },
5296            "traits": {
5297                "smithy.api#documentation": "<p>Contains summary information about the associated AppIntegrations.</p>"
5298            }
5299        },
5300        "com.amazonaws.connect#IntegrationAssociationSummaryList": {
5301            "type": "list",
5302            "member": {
5303                "target": "com.amazonaws.connect#IntegrationAssociationSummary"
5304            }
5305        },
5306        "com.amazonaws.connect#IntegrationType": {
5307            "type": "string",
5308            "traits": {
5309                "smithy.api#enum": [
5310                    {
5311                        "value": "EVENT",
5312                        "name": "EVENT"
5313                    }
5314                ]
5315            }
5316        },
5317        "com.amazonaws.connect#InternalServiceException": {
5318            "type": "structure",
5319            "members": {
5320                "Message": {
5321                    "target": "com.amazonaws.connect#Message",
5322                    "traits": {
5323                        "smithy.api#documentation": "<p>The message.</p>"
5324                    }
5325                }
5326            },
5327            "traits": {
5328                "smithy.api#documentation": "<p>Request processing failed because of an error or failure with the service.</p>",
5329                "smithy.api#error": "server",
5330                "smithy.api#httpError": 500
5331            }
5332        },
5333        "com.amazonaws.connect#InvalidContactFlowException": {
5334            "type": "structure",
5335            "members": {
5336                "problems": {
5337                    "target": "com.amazonaws.connect#Problems",
5338                    "traits": {
5339                        "smithy.api#documentation": "<p>The problems with the contact flow. Please fix before trying again.</p>"
5340                    }
5341                }
5342            },
5343            "traits": {
5344                "smithy.api#documentation": "<p>The contact flow is not valid.</p>",
5345                "smithy.api#error": "client",
5346                "smithy.api#httpError": 400
5347            }
5348        },
5349        "com.amazonaws.connect#InvalidParameterException": {
5350            "type": "structure",
5351            "members": {
5352                "Message": {
5353                    "target": "com.amazonaws.connect#Message",
5354                    "traits": {
5355                        "smithy.api#documentation": "<p>The message about the parameters.</p>"
5356                    }
5357                }
5358            },
5359            "traits": {
5360                "smithy.api#documentation": "<p>One or more of the specified parameters are not valid.</p>",
5361                "smithy.api#error": "client",
5362                "smithy.api#httpError": 400
5363            }
5364        },
5365        "com.amazonaws.connect#InvalidRequestException": {
5366            "type": "structure",
5367            "members": {
5368                "Message": {
5369                    "target": "com.amazonaws.connect#Message",
5370                    "traits": {
5371                        "smithy.api#documentation": "<p>The message about the request.</p>"
5372                    }
5373                }
5374            },
5375            "traits": {
5376                "smithy.api#documentation": "<p>The request is not valid.</p>",
5377                "smithy.api#error": "client",
5378                "smithy.api#httpError": 400
5379            }
5380        },
5381        "com.amazonaws.connect#KeyId": {
5382            "type": "string",
5383            "traits": {
5384                "smithy.api#length": {
5385                    "min": 1,
5386                    "max": 128
5387                }
5388            }
5389        },
5390        "com.amazonaws.connect#KinesisFirehoseConfig": {
5391            "type": "structure",
5392            "members": {
5393                "FirehoseArn": {
5394                    "target": "com.amazonaws.connect#ARN",
5395                    "traits": {
5396                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the delivery stream.</p>",
5397                        "smithy.api#required": {}
5398                    }
5399                }
5400            },
5401            "traits": {
5402                "smithy.api#documentation": "<p>Configuration information of a Kinesis Data Firehose delivery stream.</p>"
5403            }
5404        },
5405        "com.amazonaws.connect#KinesisStreamConfig": {
5406            "type": "structure",
5407            "members": {
5408                "StreamArn": {
5409                    "target": "com.amazonaws.connect#ARN",
5410                    "traits": {
5411                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the data stream.</p>",
5412                        "smithy.api#required": {}
5413                    }
5414                }
5415            },
5416            "traits": {
5417                "smithy.api#documentation": "<p>Configuration information of a Kinesis data stream.</p>"
5418            }
5419        },
5420        "com.amazonaws.connect#KinesisVideoStreamConfig": {
5421            "type": "structure",
5422            "members": {
5423                "Prefix": {
5424                    "target": "com.amazonaws.connect#Prefix",
5425                    "traits": {
5426                        "smithy.api#documentation": "<p>The prefix of the video stream.</p>",
5427                        "smithy.api#required": {}
5428                    }
5429                },
5430                "RetentionPeriodHours": {
5431                    "target": "com.amazonaws.connect#Hours",
5432                    "traits": {
5433                        "smithy.api#documentation": "<p>The number of hours data is retained in the stream. Kinesis Video Streams retains the data\n   in a data store that is associated with the stream.</p>\n         <p>The default value is 0, indicating that the stream does not persist data.</p>",
5434                        "smithy.api#required": {}
5435                    }
5436                },
5437                "EncryptionConfig": {
5438                    "target": "com.amazonaws.connect#EncryptionConfig",
5439                    "traits": {
5440                        "smithy.api#documentation": "<p>The encryption configuration.</p>",
5441                        "smithy.api#required": {}
5442                    }
5443                }
5444            },
5445            "traits": {
5446                "smithy.api#documentation": "<p>Configuration information of a Kinesis video stream.</p>"
5447            }
5448        },
5449        "com.amazonaws.connect#LexBot": {
5450            "type": "structure",
5451            "members": {
5452                "Name": {
5453                    "target": "com.amazonaws.connect#BotName",
5454                    "traits": {
5455                        "smithy.api#documentation": "<p>The name of the Amazon Lex bot.</p>"
5456                    }
5457                },
5458                "LexRegion": {
5459                    "target": "com.amazonaws.connect#LexRegion",
5460                    "traits": {
5461                        "smithy.api#documentation": "<p>The Region that the Amazon Lex bot was created in.</p>"
5462                    }
5463                }
5464            },
5465            "traits": {
5466                "smithy.api#documentation": "<p>Configuration information of an Amazon Lex bot.</p>"
5467            }
5468        },
5469        "com.amazonaws.connect#LexBotsList": {
5470            "type": "list",
5471            "member": {
5472                "target": "com.amazonaws.connect#LexBot"
5473            }
5474        },
5475        "com.amazonaws.connect#LexRegion": {
5476            "type": "string",
5477            "traits": {
5478                "smithy.api#length": {
5479                    "min": 0,
5480                    "max": 60
5481                }
5482            }
5483        },
5484        "com.amazonaws.connect#LimitExceededException": {
5485            "type": "structure",
5486            "members": {
5487                "Message": {
5488                    "target": "com.amazonaws.connect#Message",
5489                    "traits": {
5490                        "smithy.api#documentation": "<p>The message about the limit.</p>"
5491                    }
5492                }
5493            },
5494            "traits": {
5495                "smithy.api#documentation": "<p>The allowed limit for the resource has been exceeded.</p>",
5496                "smithy.api#error": "client",
5497                "smithy.api#httpError": 429
5498            }
5499        },
5500        "com.amazonaws.connect#ListApprovedOrigins": {
5501            "type": "operation",
5502            "input": {
5503                "target": "com.amazonaws.connect#ListApprovedOriginsRequest"
5504            },
5505            "output": {
5506                "target": "com.amazonaws.connect#ListApprovedOriginsResponse"
5507            },
5508            "errors": [
5509                {
5510                    "target": "com.amazonaws.connect#InternalServiceException"
5511                },
5512                {
5513                    "target": "com.amazonaws.connect#InvalidParameterException"
5514                },
5515                {
5516                    "target": "com.amazonaws.connect#InvalidRequestException"
5517                },
5518                {
5519                    "target": "com.amazonaws.connect#ResourceNotFoundException"
5520                },
5521                {
5522                    "target": "com.amazonaws.connect#ThrottlingException"
5523                }
5524            ],
5525            "traits": {
5526                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Returns a paginated list of all approved origins associated with the instance.</p>",
5527                "smithy.api#http": {
5528                    "method": "GET",
5529                    "uri": "/instance/{InstanceId}/approved-origins",
5530                    "code": 200
5531                },
5532                "smithy.api#paginated": {
5533                    "inputToken": "NextToken",
5534                    "outputToken": "NextToken",
5535                    "items": "Origins",
5536                    "pageSize": "MaxResults"
5537                }
5538            }
5539        },
5540        "com.amazonaws.connect#ListApprovedOriginsRequest": {
5541            "type": "structure",
5542            "members": {
5543                "InstanceId": {
5544                    "target": "com.amazonaws.connect#InstanceId",
5545                    "traits": {
5546                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
5547                        "smithy.api#httpLabel": {},
5548                        "smithy.api#required": {}
5549                    }
5550                },
5551                "NextToken": {
5552                    "target": "com.amazonaws.connect#NextToken",
5553                    "traits": {
5554                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
5555                        "smithy.api#httpQuery": "nextToken"
5556                    }
5557                },
5558                "MaxResults": {
5559                    "target": "com.amazonaws.connect#MaxResult25",
5560                    "traits": {
5561                        "smithy.api#box": {},
5562                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
5563                        "smithy.api#httpQuery": "maxResults"
5564                    }
5565                }
5566            }
5567        },
5568        "com.amazonaws.connect#ListApprovedOriginsResponse": {
5569            "type": "structure",
5570            "members": {
5571                "Origins": {
5572                    "target": "com.amazonaws.connect#OriginsList",
5573                    "traits": {
5574                        "smithy.api#documentation": "<p>The approved origins.</p>"
5575                    }
5576                },
5577                "NextToken": {
5578                    "target": "com.amazonaws.connect#NextToken",
5579                    "traits": {
5580                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
5581                    }
5582                }
5583            }
5584        },
5585        "com.amazonaws.connect#ListContactFlows": {
5586            "type": "operation",
5587            "input": {
5588                "target": "com.amazonaws.connect#ListContactFlowsRequest"
5589            },
5590            "output": {
5591                "target": "com.amazonaws.connect#ListContactFlowsResponse"
5592            },
5593            "errors": [
5594                {
5595                    "target": "com.amazonaws.connect#InternalServiceException"
5596                },
5597                {
5598                    "target": "com.amazonaws.connect#InvalidParameterException"
5599                },
5600                {
5601                    "target": "com.amazonaws.connect#InvalidRequestException"
5602                },
5603                {
5604                    "target": "com.amazonaws.connect#ResourceNotFoundException"
5605                },
5606                {
5607                    "target": "com.amazonaws.connect#ThrottlingException"
5608                }
5609            ],
5610            "traits": {
5611                "smithy.api#documentation": "<p>Provides information about the contact flows for the specified Amazon Connect instance.</p>\n         <p>You can also create and update contact flows using the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html\">Amazon Connect\n   Flow language</a>.</p>\n         <p>For more information about contact flows, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/concepts-contact-flows.html\">Contact Flows</a> in the\n    <i>Amazon Connect Administrator Guide</i>.</p>",
5612                "smithy.api#http": {
5613                    "method": "GET",
5614                    "uri": "/contact-flows-summary/{InstanceId}",
5615                    "code": 200
5616                },
5617                "smithy.api#paginated": {
5618                    "inputToken": "NextToken",
5619                    "outputToken": "NextToken",
5620                    "items": "ContactFlowSummaryList",
5621                    "pageSize": "MaxResults"
5622                }
5623            }
5624        },
5625        "com.amazonaws.connect#ListContactFlowsRequest": {
5626            "type": "structure",
5627            "members": {
5628                "InstanceId": {
5629                    "target": "com.amazonaws.connect#InstanceId",
5630                    "traits": {
5631                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
5632                        "smithy.api#httpLabel": {},
5633                        "smithy.api#required": {}
5634                    }
5635                },
5636                "ContactFlowTypes": {
5637                    "target": "com.amazonaws.connect#ContactFlowTypes",
5638                    "traits": {
5639                        "smithy.api#documentation": "<p>The type of contact flow.</p>",
5640                        "smithy.api#httpQuery": "contactFlowTypes"
5641                    }
5642                },
5643                "NextToken": {
5644                    "target": "com.amazonaws.connect#NextToken",
5645                    "traits": {
5646                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
5647                        "smithy.api#httpQuery": "nextToken"
5648                    }
5649                },
5650                "MaxResults": {
5651                    "target": "com.amazonaws.connect#MaxResult1000",
5652                    "traits": {
5653                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
5654                        "smithy.api#httpQuery": "maxResults"
5655                    }
5656                }
5657            }
5658        },
5659        "com.amazonaws.connect#ListContactFlowsResponse": {
5660            "type": "structure",
5661            "members": {
5662                "ContactFlowSummaryList": {
5663                    "target": "com.amazonaws.connect#ContactFlowSummaryList",
5664                    "traits": {
5665                        "smithy.api#documentation": "<p>Information about the contact flows.</p>"
5666                    }
5667                },
5668                "NextToken": {
5669                    "target": "com.amazonaws.connect#NextToken",
5670                    "traits": {
5671                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
5672                    }
5673                }
5674            }
5675        },
5676        "com.amazonaws.connect#ListHoursOfOperations": {
5677            "type": "operation",
5678            "input": {
5679                "target": "com.amazonaws.connect#ListHoursOfOperationsRequest"
5680            },
5681            "output": {
5682                "target": "com.amazonaws.connect#ListHoursOfOperationsResponse"
5683            },
5684            "errors": [
5685                {
5686                    "target": "com.amazonaws.connect#InternalServiceException"
5687                },
5688                {
5689                    "target": "com.amazonaws.connect#InvalidParameterException"
5690                },
5691                {
5692                    "target": "com.amazonaws.connect#InvalidRequestException"
5693                },
5694                {
5695                    "target": "com.amazonaws.connect#ResourceNotFoundException"
5696                },
5697                {
5698                    "target": "com.amazonaws.connect#ThrottlingException"
5699                }
5700            ],
5701            "traits": {
5702                "smithy.api#documentation": "<p>Provides information about the hours of operation for the specified Amazon Connect instance.</p>\n         <p>For more information about hours of operation, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/set-hours-operation.html\">Set the Hours of Operation for a\n    Queue</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
5703                "smithy.api#http": {
5704                    "method": "GET",
5705                    "uri": "/hours-of-operations-summary/{InstanceId}",
5706                    "code": 200
5707                },
5708                "smithy.api#paginated": {
5709                    "inputToken": "NextToken",
5710                    "outputToken": "NextToken",
5711                    "items": "HoursOfOperationSummaryList",
5712                    "pageSize": "MaxResults"
5713                }
5714            }
5715        },
5716        "com.amazonaws.connect#ListHoursOfOperationsRequest": {
5717            "type": "structure",
5718            "members": {
5719                "InstanceId": {
5720                    "target": "com.amazonaws.connect#InstanceId",
5721                    "traits": {
5722                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
5723                        "smithy.api#httpLabel": {},
5724                        "smithy.api#required": {}
5725                    }
5726                },
5727                "NextToken": {
5728                    "target": "com.amazonaws.connect#NextToken",
5729                    "traits": {
5730                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
5731                        "smithy.api#httpQuery": "nextToken"
5732                    }
5733                },
5734                "MaxResults": {
5735                    "target": "com.amazonaws.connect#MaxResult1000",
5736                    "traits": {
5737                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
5738                        "smithy.api#httpQuery": "maxResults"
5739                    }
5740                }
5741            }
5742        },
5743        "com.amazonaws.connect#ListHoursOfOperationsResponse": {
5744            "type": "structure",
5745            "members": {
5746                "HoursOfOperationSummaryList": {
5747                    "target": "com.amazonaws.connect#HoursOfOperationSummaryList",
5748                    "traits": {
5749                        "smithy.api#documentation": "<p>Information about the hours of operation.</p>"
5750                    }
5751                },
5752                "NextToken": {
5753                    "target": "com.amazonaws.connect#NextToken",
5754                    "traits": {
5755                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
5756                    }
5757                }
5758            }
5759        },
5760        "com.amazonaws.connect#ListInstanceAttributes": {
5761            "type": "operation",
5762            "input": {
5763                "target": "com.amazonaws.connect#ListInstanceAttributesRequest"
5764            },
5765            "output": {
5766                "target": "com.amazonaws.connect#ListInstanceAttributesResponse"
5767            },
5768            "errors": [
5769                {
5770                    "target": "com.amazonaws.connect#InternalServiceException"
5771                },
5772                {
5773                    "target": "com.amazonaws.connect#InvalidParameterException"
5774                },
5775                {
5776                    "target": "com.amazonaws.connect#InvalidRequestException"
5777                },
5778                {
5779                    "target": "com.amazonaws.connect#ResourceNotFoundException"
5780                },
5781                {
5782                    "target": "com.amazonaws.connect#ThrottlingException"
5783                }
5784            ],
5785            "traits": {
5786                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Returns a paginated list of all attribute types for the given instance.</p>",
5787                "smithy.api#http": {
5788                    "method": "GET",
5789                    "uri": "/instance/{InstanceId}/attributes",
5790                    "code": 200
5791                },
5792                "smithy.api#paginated": {
5793                    "inputToken": "NextToken",
5794                    "outputToken": "NextToken",
5795                    "items": "Attributes",
5796                    "pageSize": "MaxResults"
5797                }
5798            }
5799        },
5800        "com.amazonaws.connect#ListInstanceAttributesRequest": {
5801            "type": "structure",
5802            "members": {
5803                "InstanceId": {
5804                    "target": "com.amazonaws.connect#InstanceId",
5805                    "traits": {
5806                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
5807                        "smithy.api#httpLabel": {},
5808                        "smithy.api#required": {}
5809                    }
5810                },
5811                "NextToken": {
5812                    "target": "com.amazonaws.connect#NextToken",
5813                    "traits": {
5814                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
5815                        "smithy.api#httpQuery": "nextToken"
5816                    }
5817                },
5818                "MaxResults": {
5819                    "target": "com.amazonaws.connect#MaxResult7",
5820                    "traits": {
5821                        "smithy.api#box": {},
5822                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
5823                        "smithy.api#httpQuery": "maxResults"
5824                    }
5825                }
5826            }
5827        },
5828        "com.amazonaws.connect#ListInstanceAttributesResponse": {
5829            "type": "structure",
5830            "members": {
5831                "Attributes": {
5832                    "target": "com.amazonaws.connect#AttributesList",
5833                    "traits": {
5834                        "smithy.api#documentation": "<p>The attribute types.</p>"
5835                    }
5836                },
5837                "NextToken": {
5838                    "target": "com.amazonaws.connect#NextToken",
5839                    "traits": {
5840                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
5841                    }
5842                }
5843            }
5844        },
5845        "com.amazonaws.connect#ListInstanceStorageConfigs": {
5846            "type": "operation",
5847            "input": {
5848                "target": "com.amazonaws.connect#ListInstanceStorageConfigsRequest"
5849            },
5850            "output": {
5851                "target": "com.amazonaws.connect#ListInstanceStorageConfigsResponse"
5852            },
5853            "errors": [
5854                {
5855                    "target": "com.amazonaws.connect#InternalServiceException"
5856                },
5857                {
5858                    "target": "com.amazonaws.connect#InvalidParameterException"
5859                },
5860                {
5861                    "target": "com.amazonaws.connect#InvalidRequestException"
5862                },
5863                {
5864                    "target": "com.amazonaws.connect#ResourceNotFoundException"
5865                },
5866                {
5867                    "target": "com.amazonaws.connect#ThrottlingException"
5868                }
5869            ],
5870            "traits": {
5871                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n\n         <p>Returns a paginated list of storage configs for the identified instance and resource\n   type.</p>",
5872                "smithy.api#http": {
5873                    "method": "GET",
5874                    "uri": "/instance/{InstanceId}/storage-configs",
5875                    "code": 200
5876                },
5877                "smithy.api#paginated": {
5878                    "inputToken": "NextToken",
5879                    "outputToken": "NextToken",
5880                    "items": "StorageConfigs",
5881                    "pageSize": "MaxResults"
5882                }
5883            }
5884        },
5885        "com.amazonaws.connect#ListInstanceStorageConfigsRequest": {
5886            "type": "structure",
5887            "members": {
5888                "InstanceId": {
5889                    "target": "com.amazonaws.connect#InstanceId",
5890                    "traits": {
5891                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
5892                        "smithy.api#httpLabel": {},
5893                        "smithy.api#required": {}
5894                    }
5895                },
5896                "ResourceType": {
5897                    "target": "com.amazonaws.connect#InstanceStorageResourceType",
5898                    "traits": {
5899                        "smithy.api#documentation": "<p>A valid resource type.</p>",
5900                        "smithy.api#httpQuery": "resourceType",
5901                        "smithy.api#required": {}
5902                    }
5903                },
5904                "NextToken": {
5905                    "target": "com.amazonaws.connect#NextToken",
5906                    "traits": {
5907                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
5908                        "smithy.api#httpQuery": "nextToken"
5909                    }
5910                },
5911                "MaxResults": {
5912                    "target": "com.amazonaws.connect#MaxResult10",
5913                    "traits": {
5914                        "smithy.api#box": {},
5915                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
5916                        "smithy.api#httpQuery": "maxResults"
5917                    }
5918                }
5919            }
5920        },
5921        "com.amazonaws.connect#ListInstanceStorageConfigsResponse": {
5922            "type": "structure",
5923            "members": {
5924                "StorageConfigs": {
5925                    "target": "com.amazonaws.connect#InstanceStorageConfigs",
5926                    "traits": {
5927                        "smithy.api#documentation": "<p>A valid storage type.</p>"
5928                    }
5929                },
5930                "NextToken": {
5931                    "target": "com.amazonaws.connect#NextToken",
5932                    "traits": {
5933                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
5934                    }
5935                }
5936            }
5937        },
5938        "com.amazonaws.connect#ListInstances": {
5939            "type": "operation",
5940            "input": {
5941                "target": "com.amazonaws.connect#ListInstancesRequest"
5942            },
5943            "output": {
5944                "target": "com.amazonaws.connect#ListInstancesResponse"
5945            },
5946            "errors": [
5947                {
5948                    "target": "com.amazonaws.connect#InternalServiceException"
5949                },
5950                {
5951                    "target": "com.amazonaws.connect#InvalidRequestException"
5952                }
5953            ],
5954            "traits": {
5955                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Return a list of instances which are in active state, creation-in-progress state, and failed\n   state. Instances that aren't successfully created (they are in a failed state) are returned only\n   for 24 hours after the CreateInstance API was invoked.</p>",
5956                "smithy.api#http": {
5957                    "method": "GET",
5958                    "uri": "/instance",
5959                    "code": 200
5960                },
5961                "smithy.api#paginated": {
5962                    "inputToken": "NextToken",
5963                    "outputToken": "NextToken",
5964                    "items": "InstanceSummaryList",
5965                    "pageSize": "MaxResults"
5966                }
5967            }
5968        },
5969        "com.amazonaws.connect#ListInstancesRequest": {
5970            "type": "structure",
5971            "members": {
5972                "NextToken": {
5973                    "target": "com.amazonaws.connect#NextToken",
5974                    "traits": {
5975                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
5976                        "smithy.api#httpQuery": "nextToken"
5977                    }
5978                },
5979                "MaxResults": {
5980                    "target": "com.amazonaws.connect#MaxResult10",
5981                    "traits": {
5982                        "smithy.api#box": {},
5983                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
5984                        "smithy.api#httpQuery": "maxResults"
5985                    }
5986                }
5987            }
5988        },
5989        "com.amazonaws.connect#ListInstancesResponse": {
5990            "type": "structure",
5991            "members": {
5992                "InstanceSummaryList": {
5993                    "target": "com.amazonaws.connect#InstanceSummaryList",
5994                    "traits": {
5995                        "smithy.api#documentation": "<p>Information about the instances.</p>"
5996                    }
5997                },
5998                "NextToken": {
5999                    "target": "com.amazonaws.connect#NextToken",
6000                    "traits": {
6001                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6002                    }
6003                }
6004            }
6005        },
6006        "com.amazonaws.connect#ListIntegrationAssociations": {
6007            "type": "operation",
6008            "input": {
6009                "target": "com.amazonaws.connect#ListIntegrationAssociationsRequest"
6010            },
6011            "output": {
6012                "target": "com.amazonaws.connect#ListIntegrationAssociationsResponse"
6013            },
6014            "errors": [
6015                {
6016                    "target": "com.amazonaws.connect#InternalServiceException"
6017                },
6018                {
6019                    "target": "com.amazonaws.connect#InvalidRequestException"
6020                },
6021                {
6022                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6023                },
6024                {
6025                    "target": "com.amazonaws.connect#ThrottlingException"
6026                }
6027            ],
6028            "traits": {
6029                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Provides summary information about the AppIntegration associations for the specified Amazon Connect\n   instance.</p>",
6030                "smithy.api#http": {
6031                    "method": "GET",
6032                    "uri": "/instance/{InstanceId}/integration-associations",
6033                    "code": 200
6034                },
6035                "smithy.api#paginated": {
6036                    "inputToken": "NextToken",
6037                    "outputToken": "NextToken",
6038                    "items": "IntegrationAssociationSummaryList",
6039                    "pageSize": "MaxResults"
6040                }
6041            }
6042        },
6043        "com.amazonaws.connect#ListIntegrationAssociationsRequest": {
6044            "type": "structure",
6045            "members": {
6046                "InstanceId": {
6047                    "target": "com.amazonaws.connect#InstanceId",
6048                    "traits": {
6049                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6050                        "smithy.api#httpLabel": {},
6051                        "smithy.api#required": {}
6052                    }
6053                },
6054                "NextToken": {
6055                    "target": "com.amazonaws.connect#NextToken",
6056                    "traits": {
6057                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6058                        "smithy.api#httpQuery": "nextToken"
6059                    }
6060                },
6061                "MaxResults": {
6062                    "target": "com.amazonaws.connect#MaxResult100",
6063                    "traits": {
6064                        "smithy.api#box": {},
6065                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6066                        "smithy.api#httpQuery": "maxResults"
6067                    }
6068                }
6069            }
6070        },
6071        "com.amazonaws.connect#ListIntegrationAssociationsResponse": {
6072            "type": "structure",
6073            "members": {
6074                "IntegrationAssociationSummaryList": {
6075                    "target": "com.amazonaws.connect#IntegrationAssociationSummaryList",
6076                    "traits": {
6077                        "smithy.api#documentation": "<p>The AppIntegration associations.</p>"
6078                    }
6079                },
6080                "NextToken": {
6081                    "target": "com.amazonaws.connect#NextToken",
6082                    "traits": {
6083                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6084                    }
6085                }
6086            }
6087        },
6088        "com.amazonaws.connect#ListLambdaFunctions": {
6089            "type": "operation",
6090            "input": {
6091                "target": "com.amazonaws.connect#ListLambdaFunctionsRequest"
6092            },
6093            "output": {
6094                "target": "com.amazonaws.connect#ListLambdaFunctionsResponse"
6095            },
6096            "errors": [
6097                {
6098                    "target": "com.amazonaws.connect#InternalServiceException"
6099                },
6100                {
6101                    "target": "com.amazonaws.connect#InvalidParameterException"
6102                },
6103                {
6104                    "target": "com.amazonaws.connect#InvalidRequestException"
6105                },
6106                {
6107                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6108                },
6109                {
6110                    "target": "com.amazonaws.connect#ThrottlingException"
6111                }
6112            ],
6113            "traits": {
6114                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Returns a paginated list of all Lambda functions that display in the dropdown options in the\n   relevant contact flow blocks.</p>",
6115                "smithy.api#http": {
6116                    "method": "GET",
6117                    "uri": "/instance/{InstanceId}/lambda-functions",
6118                    "code": 200
6119                },
6120                "smithy.api#paginated": {
6121                    "inputToken": "NextToken",
6122                    "outputToken": "NextToken",
6123                    "items": "LambdaFunctions",
6124                    "pageSize": "MaxResults"
6125                }
6126            }
6127        },
6128        "com.amazonaws.connect#ListLambdaFunctionsRequest": {
6129            "type": "structure",
6130            "members": {
6131                "InstanceId": {
6132                    "target": "com.amazonaws.connect#InstanceId",
6133                    "traits": {
6134                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6135                        "smithy.api#httpLabel": {},
6136                        "smithy.api#required": {}
6137                    }
6138                },
6139                "NextToken": {
6140                    "target": "com.amazonaws.connect#NextToken",
6141                    "traits": {
6142                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6143                        "smithy.api#httpQuery": "nextToken"
6144                    }
6145                },
6146                "MaxResults": {
6147                    "target": "com.amazonaws.connect#MaxResult25",
6148                    "traits": {
6149                        "smithy.api#box": {},
6150                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6151                        "smithy.api#httpQuery": "maxResults"
6152                    }
6153                }
6154            }
6155        },
6156        "com.amazonaws.connect#ListLambdaFunctionsResponse": {
6157            "type": "structure",
6158            "members": {
6159                "LambdaFunctions": {
6160                    "target": "com.amazonaws.connect#FunctionArnsList",
6161                    "traits": {
6162                        "smithy.api#documentation": "<p>The Lambdafunction ARNs associated with the specified instance.</p>"
6163                    }
6164                },
6165                "NextToken": {
6166                    "target": "com.amazonaws.connect#NextToken",
6167                    "traits": {
6168                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6169                    }
6170                }
6171            }
6172        },
6173        "com.amazonaws.connect#ListLexBots": {
6174            "type": "operation",
6175            "input": {
6176                "target": "com.amazonaws.connect#ListLexBotsRequest"
6177            },
6178            "output": {
6179                "target": "com.amazonaws.connect#ListLexBotsResponse"
6180            },
6181            "errors": [
6182                {
6183                    "target": "com.amazonaws.connect#InternalServiceException"
6184                },
6185                {
6186                    "target": "com.amazonaws.connect#InvalidParameterException"
6187                },
6188                {
6189                    "target": "com.amazonaws.connect#InvalidRequestException"
6190                },
6191                {
6192                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6193                },
6194                {
6195                    "target": "com.amazonaws.connect#ThrottlingException"
6196                }
6197            ],
6198            "traits": {
6199                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Returns a paginated list of all the Amazon Lex bots currently associated with the\n   instance.</p>",
6200                "smithy.api#http": {
6201                    "method": "GET",
6202                    "uri": "/instance/{InstanceId}/lex-bots",
6203                    "code": 200
6204                },
6205                "smithy.api#paginated": {
6206                    "inputToken": "NextToken",
6207                    "outputToken": "NextToken",
6208                    "items": "LexBots",
6209                    "pageSize": "MaxResults"
6210                }
6211            }
6212        },
6213        "com.amazonaws.connect#ListLexBotsRequest": {
6214            "type": "structure",
6215            "members": {
6216                "InstanceId": {
6217                    "target": "com.amazonaws.connect#InstanceId",
6218                    "traits": {
6219                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6220                        "smithy.api#httpLabel": {},
6221                        "smithy.api#required": {}
6222                    }
6223                },
6224                "NextToken": {
6225                    "target": "com.amazonaws.connect#NextToken",
6226                    "traits": {
6227                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6228                        "smithy.api#httpQuery": "nextToken"
6229                    }
6230                },
6231                "MaxResults": {
6232                    "target": "com.amazonaws.connect#MaxResult25",
6233                    "traits": {
6234                        "smithy.api#box": {},
6235                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6236                        "smithy.api#httpQuery": "maxResults"
6237                    }
6238                }
6239            }
6240        },
6241        "com.amazonaws.connect#ListLexBotsResponse": {
6242            "type": "structure",
6243            "members": {
6244                "LexBots": {
6245                    "target": "com.amazonaws.connect#LexBotsList",
6246                    "traits": {
6247                        "smithy.api#documentation": "<p>The names and Regions of the Amazon Lex bots associated with the specified instance.</p>"
6248                    }
6249                },
6250                "NextToken": {
6251                    "target": "com.amazonaws.connect#NextToken",
6252                    "traits": {
6253                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6254                    }
6255                }
6256            }
6257        },
6258        "com.amazonaws.connect#ListPhoneNumbers": {
6259            "type": "operation",
6260            "input": {
6261                "target": "com.amazonaws.connect#ListPhoneNumbersRequest"
6262            },
6263            "output": {
6264                "target": "com.amazonaws.connect#ListPhoneNumbersResponse"
6265            },
6266            "errors": [
6267                {
6268                    "target": "com.amazonaws.connect#InternalServiceException"
6269                },
6270                {
6271                    "target": "com.amazonaws.connect#InvalidParameterException"
6272                },
6273                {
6274                    "target": "com.amazonaws.connect#InvalidRequestException"
6275                },
6276                {
6277                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6278                },
6279                {
6280                    "target": "com.amazonaws.connect#ThrottlingException"
6281                }
6282            ],
6283            "traits": {
6284                "smithy.api#documentation": "<p>Provides information about the phone numbers for the specified Amazon Connect instance. </p>\n         <p>For more information about phone numbers, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/contact-center-phone-number.html\">Set Up Phone Numbers for Your\n    Contact Center</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
6285                "smithy.api#http": {
6286                    "method": "GET",
6287                    "uri": "/phone-numbers-summary/{InstanceId}",
6288                    "code": 200
6289                },
6290                "smithy.api#paginated": {
6291                    "inputToken": "NextToken",
6292                    "outputToken": "NextToken",
6293                    "items": "PhoneNumberSummaryList",
6294                    "pageSize": "MaxResults"
6295                }
6296            }
6297        },
6298        "com.amazonaws.connect#ListPhoneNumbersRequest": {
6299            "type": "structure",
6300            "members": {
6301                "InstanceId": {
6302                    "target": "com.amazonaws.connect#InstanceId",
6303                    "traits": {
6304                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6305                        "smithy.api#httpLabel": {},
6306                        "smithy.api#required": {}
6307                    }
6308                },
6309                "PhoneNumberTypes": {
6310                    "target": "com.amazonaws.connect#PhoneNumberTypes",
6311                    "traits": {
6312                        "smithy.api#documentation": "<p>The type of phone number.</p>",
6313                        "smithy.api#httpQuery": "phoneNumberTypes"
6314                    }
6315                },
6316                "PhoneNumberCountryCodes": {
6317                    "target": "com.amazonaws.connect#PhoneNumberCountryCodes",
6318                    "traits": {
6319                        "smithy.api#documentation": "<p>The ISO country code.</p>",
6320                        "smithy.api#httpQuery": "phoneNumberCountryCodes"
6321                    }
6322                },
6323                "NextToken": {
6324                    "target": "com.amazonaws.connect#NextToken",
6325                    "traits": {
6326                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6327                        "smithy.api#httpQuery": "nextToken"
6328                    }
6329                },
6330                "MaxResults": {
6331                    "target": "com.amazonaws.connect#MaxResult1000",
6332                    "traits": {
6333                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6334                        "smithy.api#httpQuery": "maxResults"
6335                    }
6336                }
6337            }
6338        },
6339        "com.amazonaws.connect#ListPhoneNumbersResponse": {
6340            "type": "structure",
6341            "members": {
6342                "PhoneNumberSummaryList": {
6343                    "target": "com.amazonaws.connect#PhoneNumberSummaryList",
6344                    "traits": {
6345                        "smithy.api#documentation": "<p>Information about the phone numbers.</p>"
6346                    }
6347                },
6348                "NextToken": {
6349                    "target": "com.amazonaws.connect#NextToken",
6350                    "traits": {
6351                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6352                    }
6353                }
6354            }
6355        },
6356        "com.amazonaws.connect#ListPrompts": {
6357            "type": "operation",
6358            "input": {
6359                "target": "com.amazonaws.connect#ListPromptsRequest"
6360            },
6361            "output": {
6362                "target": "com.amazonaws.connect#ListPromptsResponse"
6363            },
6364            "errors": [
6365                {
6366                    "target": "com.amazonaws.connect#InternalServiceException"
6367                },
6368                {
6369                    "target": "com.amazonaws.connect#InvalidParameterException"
6370                },
6371                {
6372                    "target": "com.amazonaws.connect#InvalidRequestException"
6373                },
6374                {
6375                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6376                },
6377                {
6378                    "target": "com.amazonaws.connect#ThrottlingException"
6379                }
6380            ],
6381            "traits": {
6382                "smithy.api#documentation": "<p>Provides information about the prompts for the specified Amazon Connect instance.</p>",
6383                "smithy.api#http": {
6384                    "method": "GET",
6385                    "uri": "/prompts-summary/{InstanceId}",
6386                    "code": 200
6387                },
6388                "smithy.api#paginated": {
6389                    "inputToken": "NextToken",
6390                    "outputToken": "NextToken",
6391                    "items": "PromptSummaryList",
6392                    "pageSize": "MaxResults"
6393                }
6394            }
6395        },
6396        "com.amazonaws.connect#ListPromptsRequest": {
6397            "type": "structure",
6398            "members": {
6399                "InstanceId": {
6400                    "target": "com.amazonaws.connect#InstanceId",
6401                    "traits": {
6402                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6403                        "smithy.api#httpLabel": {},
6404                        "smithy.api#required": {}
6405                    }
6406                },
6407                "NextToken": {
6408                    "target": "com.amazonaws.connect#NextToken",
6409                    "traits": {
6410                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous response in\n   the next request to retrieve the next set of results.</p>",
6411                        "smithy.api#httpQuery": "nextToken"
6412                    }
6413                },
6414                "MaxResults": {
6415                    "target": "com.amazonaws.connect#MaxResult1000",
6416                    "traits": {
6417                        "smithy.api#box": {},
6418                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6419                        "smithy.api#httpQuery": "maxResults"
6420                    }
6421                }
6422            }
6423        },
6424        "com.amazonaws.connect#ListPromptsResponse": {
6425            "type": "structure",
6426            "members": {
6427                "PromptSummaryList": {
6428                    "target": "com.amazonaws.connect#PromptSummaryList",
6429                    "traits": {
6430                        "smithy.api#documentation": "<p>Information about the prompts.</p>"
6431                    }
6432                },
6433                "NextToken": {
6434                    "target": "com.amazonaws.connect#NextToken",
6435                    "traits": {
6436                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6437                    }
6438                }
6439            }
6440        },
6441        "com.amazonaws.connect#ListQueueQuickConnects": {
6442            "type": "operation",
6443            "input": {
6444                "target": "com.amazonaws.connect#ListQueueQuickConnectsRequest"
6445            },
6446            "output": {
6447                "target": "com.amazonaws.connect#ListQueueQuickConnectsResponse"
6448            },
6449            "errors": [
6450                {
6451                    "target": "com.amazonaws.connect#InternalServiceException"
6452                },
6453                {
6454                    "target": "com.amazonaws.connect#InvalidParameterException"
6455                },
6456                {
6457                    "target": "com.amazonaws.connect#InvalidRequestException"
6458                },
6459                {
6460                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6461                },
6462                {
6463                    "target": "com.amazonaws.connect#ThrottlingException"
6464                }
6465            ],
6466            "traits": {
6467                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Lists the quick connects associated with a queue.</p>",
6468                "smithy.api#http": {
6469                    "method": "GET",
6470                    "uri": "/queues/{InstanceId}/{QueueId}/quick-connects",
6471                    "code": 200
6472                },
6473                "smithy.api#paginated": {
6474                    "inputToken": "NextToken",
6475                    "outputToken": "NextToken",
6476                    "items": "QuickConnectSummaryList",
6477                    "pageSize": "MaxResults"
6478                }
6479            }
6480        },
6481        "com.amazonaws.connect#ListQueueQuickConnectsRequest": {
6482            "type": "structure",
6483            "members": {
6484                "InstanceId": {
6485                    "target": "com.amazonaws.connect#InstanceId",
6486                    "traits": {
6487                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6488                        "smithy.api#httpLabel": {},
6489                        "smithy.api#required": {}
6490                    }
6491                },
6492                "QueueId": {
6493                    "target": "com.amazonaws.connect#QueueId",
6494                    "traits": {
6495                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
6496                        "smithy.api#httpLabel": {},
6497                        "smithy.api#required": {}
6498                    }
6499                },
6500                "NextToken": {
6501                    "target": "com.amazonaws.connect#NextToken",
6502                    "traits": {
6503                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6504                        "smithy.api#httpQuery": "nextToken"
6505                    }
6506                },
6507                "MaxResults": {
6508                    "target": "com.amazonaws.connect#MaxResult100",
6509                    "traits": {
6510                        "smithy.api#box": {},
6511                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6512                        "smithy.api#httpQuery": "maxResults"
6513                    }
6514                }
6515            }
6516        },
6517        "com.amazonaws.connect#ListQueueQuickConnectsResponse": {
6518            "type": "structure",
6519            "members": {
6520                "NextToken": {
6521                    "target": "com.amazonaws.connect#NextToken",
6522                    "traits": {
6523                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6524                    }
6525                },
6526                "QuickConnectSummaryList": {
6527                    "target": "com.amazonaws.connect#QuickConnectSummaryList",
6528                    "traits": {
6529                        "smithy.api#documentation": "<p>Information about the quick connects.</p>"
6530                    }
6531                }
6532            }
6533        },
6534        "com.amazonaws.connect#ListQueues": {
6535            "type": "operation",
6536            "input": {
6537                "target": "com.amazonaws.connect#ListQueuesRequest"
6538            },
6539            "output": {
6540                "target": "com.amazonaws.connect#ListQueuesResponse"
6541            },
6542            "errors": [
6543                {
6544                    "target": "com.amazonaws.connect#InternalServiceException"
6545                },
6546                {
6547                    "target": "com.amazonaws.connect#InvalidParameterException"
6548                },
6549                {
6550                    "target": "com.amazonaws.connect#InvalidRequestException"
6551                },
6552                {
6553                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6554                },
6555                {
6556                    "target": "com.amazonaws.connect#ThrottlingException"
6557                }
6558            ],
6559            "traits": {
6560                "smithy.api#documentation": "<p>Provides information about the queues for the specified Amazon Connect instance.</p>\n         <p>For more information about queues, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/concepts-queues-standard-and-agent.html\">Queues: Standard and\n    Agent</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
6561                "smithy.api#http": {
6562                    "method": "GET",
6563                    "uri": "/queues-summary/{InstanceId}",
6564                    "code": 200
6565                },
6566                "smithy.api#paginated": {
6567                    "inputToken": "NextToken",
6568                    "outputToken": "NextToken",
6569                    "items": "QueueSummaryList",
6570                    "pageSize": "MaxResults"
6571                }
6572            }
6573        },
6574        "com.amazonaws.connect#ListQueuesRequest": {
6575            "type": "structure",
6576            "members": {
6577                "InstanceId": {
6578                    "target": "com.amazonaws.connect#InstanceId",
6579                    "traits": {
6580                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6581                        "smithy.api#httpLabel": {},
6582                        "smithy.api#required": {}
6583                    }
6584                },
6585                "QueueTypes": {
6586                    "target": "com.amazonaws.connect#QueueTypes",
6587                    "traits": {
6588                        "smithy.api#documentation": "<p>The type of queue.</p>",
6589                        "smithy.api#httpQuery": "queueTypes"
6590                    }
6591                },
6592                "NextToken": {
6593                    "target": "com.amazonaws.connect#NextToken",
6594                    "traits": {
6595                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6596                        "smithy.api#httpQuery": "nextToken"
6597                    }
6598                },
6599                "MaxResults": {
6600                    "target": "com.amazonaws.connect#MaxResult1000",
6601                    "traits": {
6602                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6603                        "smithy.api#httpQuery": "maxResults"
6604                    }
6605                }
6606            }
6607        },
6608        "com.amazonaws.connect#ListQueuesResponse": {
6609            "type": "structure",
6610            "members": {
6611                "QueueSummaryList": {
6612                    "target": "com.amazonaws.connect#QueueSummaryList",
6613                    "traits": {
6614                        "smithy.api#documentation": "<p>Information about the queues.</p>"
6615                    }
6616                },
6617                "NextToken": {
6618                    "target": "com.amazonaws.connect#NextToken",
6619                    "traits": {
6620                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6621                    }
6622                }
6623            }
6624        },
6625        "com.amazonaws.connect#ListQuickConnects": {
6626            "type": "operation",
6627            "input": {
6628                "target": "com.amazonaws.connect#ListQuickConnectsRequest"
6629            },
6630            "output": {
6631                "target": "com.amazonaws.connect#ListQuickConnectsResponse"
6632            },
6633            "errors": [
6634                {
6635                    "target": "com.amazonaws.connect#InternalServiceException"
6636                },
6637                {
6638                    "target": "com.amazonaws.connect#InvalidParameterException"
6639                },
6640                {
6641                    "target": "com.amazonaws.connect#InvalidRequestException"
6642                },
6643                {
6644                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6645                },
6646                {
6647                    "target": "com.amazonaws.connect#ThrottlingException"
6648                }
6649            ],
6650            "traits": {
6651                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Provides information about the quick connects for the specified Amazon Connect instance. </p>",
6652                "smithy.api#http": {
6653                    "method": "GET",
6654                    "uri": "/quick-connects/{InstanceId}",
6655                    "code": 200
6656                },
6657                "smithy.api#paginated": {
6658                    "inputToken": "NextToken",
6659                    "outputToken": "NextToken",
6660                    "items": "QuickConnectSummaryList",
6661                    "pageSize": "MaxResults"
6662                }
6663            }
6664        },
6665        "com.amazonaws.connect#ListQuickConnectsRequest": {
6666            "type": "structure",
6667            "members": {
6668                "InstanceId": {
6669                    "target": "com.amazonaws.connect#InstanceId",
6670                    "traits": {
6671                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6672                        "smithy.api#httpLabel": {},
6673                        "smithy.api#required": {}
6674                    }
6675                },
6676                "NextToken": {
6677                    "target": "com.amazonaws.connect#NextToken",
6678                    "traits": {
6679                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6680                        "smithy.api#httpQuery": "nextToken"
6681                    }
6682                },
6683                "MaxResults": {
6684                    "target": "com.amazonaws.connect#MaxResult1000",
6685                    "traits": {
6686                        "smithy.api#box": {},
6687                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6688                        "smithy.api#httpQuery": "maxResults"
6689                    }
6690                },
6691                "QuickConnectTypes": {
6692                    "target": "com.amazonaws.connect#QuickConnectTypes",
6693                    "traits": {
6694                        "smithy.api#documentation": "<p>The type of quick connect. In the Amazon Connect console, when you create a quick connect, you are\n   prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).</p>",
6695                        "smithy.api#httpQuery": "QuickConnectTypes"
6696                    }
6697                }
6698            }
6699        },
6700        "com.amazonaws.connect#ListQuickConnectsResponse": {
6701            "type": "structure",
6702            "members": {
6703                "QuickConnectSummaryList": {
6704                    "target": "com.amazonaws.connect#QuickConnectSummaryList",
6705                    "traits": {
6706                        "smithy.api#documentation": "<p>Information about the quick connects.</p>"
6707                    }
6708                },
6709                "NextToken": {
6710                    "target": "com.amazonaws.connect#NextToken",
6711                    "traits": {
6712                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6713                    }
6714                }
6715            }
6716        },
6717        "com.amazonaws.connect#ListRoutingProfileQueues": {
6718            "type": "operation",
6719            "input": {
6720                "target": "com.amazonaws.connect#ListRoutingProfileQueuesRequest"
6721            },
6722            "output": {
6723                "target": "com.amazonaws.connect#ListRoutingProfileQueuesResponse"
6724            },
6725            "errors": [
6726                {
6727                    "target": "com.amazonaws.connect#InternalServiceException"
6728                },
6729                {
6730                    "target": "com.amazonaws.connect#InvalidParameterException"
6731                },
6732                {
6733                    "target": "com.amazonaws.connect#InvalidRequestException"
6734                },
6735                {
6736                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6737                },
6738                {
6739                    "target": "com.amazonaws.connect#ThrottlingException"
6740                }
6741            ],
6742            "traits": {
6743                "smithy.api#documentation": "<p>Lists the queues associated with a routing profile.</p>",
6744                "smithy.api#http": {
6745                    "method": "GET",
6746                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/queues",
6747                    "code": 200
6748                },
6749                "smithy.api#paginated": {
6750                    "inputToken": "NextToken",
6751                    "outputToken": "NextToken",
6752                    "items": "RoutingProfileQueueConfigSummaryList",
6753                    "pageSize": "MaxResults"
6754                }
6755            }
6756        },
6757        "com.amazonaws.connect#ListRoutingProfileQueuesRequest": {
6758            "type": "structure",
6759            "members": {
6760                "InstanceId": {
6761                    "target": "com.amazonaws.connect#InstanceId",
6762                    "traits": {
6763                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6764                        "smithy.api#httpLabel": {},
6765                        "smithy.api#required": {}
6766                    }
6767                },
6768                "RoutingProfileId": {
6769                    "target": "com.amazonaws.connect#RoutingProfileId",
6770                    "traits": {
6771                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
6772                        "smithy.api#httpLabel": {},
6773                        "smithy.api#required": {}
6774                    }
6775                },
6776                "NextToken": {
6777                    "target": "com.amazonaws.connect#NextToken",
6778                    "traits": {
6779                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6780                        "smithy.api#httpQuery": "nextToken"
6781                    }
6782                },
6783                "MaxResults": {
6784                    "target": "com.amazonaws.connect#MaxResult100",
6785                    "traits": {
6786                        "smithy.api#box": {},
6787                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6788                        "smithy.api#httpQuery": "maxResults"
6789                    }
6790                }
6791            }
6792        },
6793        "com.amazonaws.connect#ListRoutingProfileQueuesResponse": {
6794            "type": "structure",
6795            "members": {
6796                "NextToken": {
6797                    "target": "com.amazonaws.connect#NextToken",
6798                    "traits": {
6799                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6800                    }
6801                },
6802                "RoutingProfileQueueConfigSummaryList": {
6803                    "target": "com.amazonaws.connect#RoutingProfileQueueConfigSummaryList",
6804                    "traits": {
6805                        "smithy.api#documentation": "<p>Information about the routing profiles.</p>"
6806                    }
6807                }
6808            }
6809        },
6810        "com.amazonaws.connect#ListRoutingProfiles": {
6811            "type": "operation",
6812            "input": {
6813                "target": "com.amazonaws.connect#ListRoutingProfilesRequest"
6814            },
6815            "output": {
6816                "target": "com.amazonaws.connect#ListRoutingProfilesResponse"
6817            },
6818            "errors": [
6819                {
6820                    "target": "com.amazonaws.connect#InternalServiceException"
6821                },
6822                {
6823                    "target": "com.amazonaws.connect#InvalidParameterException"
6824                },
6825                {
6826                    "target": "com.amazonaws.connect#InvalidRequestException"
6827                },
6828                {
6829                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6830                },
6831                {
6832                    "target": "com.amazonaws.connect#ThrottlingException"
6833                }
6834            ],
6835            "traits": {
6836                "smithy.api#documentation": "<p>Provides summary information about the routing profiles for the specified Amazon Connect\n   instance.</p>\n         <p>For more information about routing profiles, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing.html\">Routing Profiles</a> and <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/routing-profiles.html\">Create a Routing\n    Profile</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
6837                "smithy.api#http": {
6838                    "method": "GET",
6839                    "uri": "/routing-profiles-summary/{InstanceId}",
6840                    "code": 200
6841                },
6842                "smithy.api#paginated": {
6843                    "inputToken": "NextToken",
6844                    "outputToken": "NextToken",
6845                    "items": "RoutingProfileSummaryList",
6846                    "pageSize": "MaxResults"
6847                }
6848            }
6849        },
6850        "com.amazonaws.connect#ListRoutingProfilesRequest": {
6851            "type": "structure",
6852            "members": {
6853                "InstanceId": {
6854                    "target": "com.amazonaws.connect#InstanceId",
6855                    "traits": {
6856                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6857                        "smithy.api#httpLabel": {},
6858                        "smithy.api#required": {}
6859                    }
6860                },
6861                "NextToken": {
6862                    "target": "com.amazonaws.connect#NextToken",
6863                    "traits": {
6864                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6865                        "smithy.api#httpQuery": "nextToken"
6866                    }
6867                },
6868                "MaxResults": {
6869                    "target": "com.amazonaws.connect#MaxResult1000",
6870                    "traits": {
6871                        "smithy.api#box": {},
6872                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6873                        "smithy.api#httpQuery": "maxResults"
6874                    }
6875                }
6876            }
6877        },
6878        "com.amazonaws.connect#ListRoutingProfilesResponse": {
6879            "type": "structure",
6880            "members": {
6881                "RoutingProfileSummaryList": {
6882                    "target": "com.amazonaws.connect#RoutingProfileSummaryList",
6883                    "traits": {
6884                        "smithy.api#documentation": "<p>Information about the routing profiles.</p>"
6885                    }
6886                },
6887                "NextToken": {
6888                    "target": "com.amazonaws.connect#NextToken",
6889                    "traits": {
6890                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6891                    }
6892                }
6893            }
6894        },
6895        "com.amazonaws.connect#ListSecurityKeys": {
6896            "type": "operation",
6897            "input": {
6898                "target": "com.amazonaws.connect#ListSecurityKeysRequest"
6899            },
6900            "output": {
6901                "target": "com.amazonaws.connect#ListSecurityKeysResponse"
6902            },
6903            "errors": [
6904                {
6905                    "target": "com.amazonaws.connect#InternalServiceException"
6906                },
6907                {
6908                    "target": "com.amazonaws.connect#InvalidParameterException"
6909                },
6910                {
6911                    "target": "com.amazonaws.connect#InvalidRequestException"
6912                },
6913                {
6914                    "target": "com.amazonaws.connect#ResourceNotFoundException"
6915                },
6916                {
6917                    "target": "com.amazonaws.connect#ThrottlingException"
6918                }
6919            ],
6920            "traits": {
6921                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Returns a paginated list of all security keys associated with the instance.</p>",
6922                "smithy.api#http": {
6923                    "method": "GET",
6924                    "uri": "/instance/{InstanceId}/security-keys",
6925                    "code": 200
6926                },
6927                "smithy.api#paginated": {
6928                    "inputToken": "NextToken",
6929                    "outputToken": "NextToken",
6930                    "items": "SecurityKeys",
6931                    "pageSize": "MaxResults"
6932                }
6933            }
6934        },
6935        "com.amazonaws.connect#ListSecurityKeysRequest": {
6936            "type": "structure",
6937            "members": {
6938                "InstanceId": {
6939                    "target": "com.amazonaws.connect#InstanceId",
6940                    "traits": {
6941                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
6942                        "smithy.api#httpLabel": {},
6943                        "smithy.api#required": {}
6944                    }
6945                },
6946                "NextToken": {
6947                    "target": "com.amazonaws.connect#NextToken",
6948                    "traits": {
6949                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
6950                        "smithy.api#httpQuery": "nextToken"
6951                    }
6952                },
6953                "MaxResults": {
6954                    "target": "com.amazonaws.connect#MaxResult2",
6955                    "traits": {
6956                        "smithy.api#box": {},
6957                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
6958                        "smithy.api#httpQuery": "maxResults"
6959                    }
6960                }
6961            }
6962        },
6963        "com.amazonaws.connect#ListSecurityKeysResponse": {
6964            "type": "structure",
6965            "members": {
6966                "SecurityKeys": {
6967                    "target": "com.amazonaws.connect#SecurityKeysList",
6968                    "traits": {
6969                        "smithy.api#documentation": "<p>The security keys.</p>"
6970                    }
6971                },
6972                "NextToken": {
6973                    "target": "com.amazonaws.connect#NextToken",
6974                    "traits": {
6975                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
6976                    }
6977                }
6978            }
6979        },
6980        "com.amazonaws.connect#ListSecurityProfiles": {
6981            "type": "operation",
6982            "input": {
6983                "target": "com.amazonaws.connect#ListSecurityProfilesRequest"
6984            },
6985            "output": {
6986                "target": "com.amazonaws.connect#ListSecurityProfilesResponse"
6987            },
6988            "errors": [
6989                {
6990                    "target": "com.amazonaws.connect#InternalServiceException"
6991                },
6992                {
6993                    "target": "com.amazonaws.connect#InvalidParameterException"
6994                },
6995                {
6996                    "target": "com.amazonaws.connect#InvalidRequestException"
6997                },
6998                {
6999                    "target": "com.amazonaws.connect#ResourceNotFoundException"
7000                },
7001                {
7002                    "target": "com.amazonaws.connect#ThrottlingException"
7003                }
7004            ],
7005            "traits": {
7006                "smithy.api#documentation": "<p>Provides summary information about the security profiles for the specified Amazon Connect\n   instance.</p>\n         <p>For more information about security profiles, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/connect-security-profiles.html\">Security Profiles</a> in the\n    <i>Amazon Connect Administrator Guide</i>.</p>",
7007                "smithy.api#http": {
7008                    "method": "GET",
7009                    "uri": "/security-profiles-summary/{InstanceId}",
7010                    "code": 200
7011                },
7012                "smithy.api#paginated": {
7013                    "inputToken": "NextToken",
7014                    "outputToken": "NextToken",
7015                    "items": "SecurityProfileSummaryList",
7016                    "pageSize": "MaxResults"
7017                }
7018            }
7019        },
7020        "com.amazonaws.connect#ListSecurityProfilesRequest": {
7021            "type": "structure",
7022            "members": {
7023                "InstanceId": {
7024                    "target": "com.amazonaws.connect#InstanceId",
7025                    "traits": {
7026                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
7027                        "smithy.api#httpLabel": {},
7028                        "smithy.api#required": {}
7029                    }
7030                },
7031                "NextToken": {
7032                    "target": "com.amazonaws.connect#NextToken",
7033                    "traits": {
7034                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
7035                        "smithy.api#httpQuery": "nextToken"
7036                    }
7037                },
7038                "MaxResults": {
7039                    "target": "com.amazonaws.connect#MaxResult1000",
7040                    "traits": {
7041                        "smithy.api#box": {},
7042                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
7043                        "smithy.api#httpQuery": "maxResults"
7044                    }
7045                }
7046            }
7047        },
7048        "com.amazonaws.connect#ListSecurityProfilesResponse": {
7049            "type": "structure",
7050            "members": {
7051                "SecurityProfileSummaryList": {
7052                    "target": "com.amazonaws.connect#SecurityProfileSummaryList",
7053                    "traits": {
7054                        "smithy.api#documentation": "<p>Information about the security profiles.</p>"
7055                    }
7056                },
7057                "NextToken": {
7058                    "target": "com.amazonaws.connect#NextToken",
7059                    "traits": {
7060                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
7061                    }
7062                }
7063            }
7064        },
7065        "com.amazonaws.connect#ListTagsForResource": {
7066            "type": "operation",
7067            "input": {
7068                "target": "com.amazonaws.connect#ListTagsForResourceRequest"
7069            },
7070            "output": {
7071                "target": "com.amazonaws.connect#ListTagsForResourceResponse"
7072            },
7073            "errors": [
7074                {
7075                    "target": "com.amazonaws.connect#InternalServiceException"
7076                },
7077                {
7078                    "target": "com.amazonaws.connect#InvalidParameterException"
7079                },
7080                {
7081                    "target": "com.amazonaws.connect#InvalidRequestException"
7082                },
7083                {
7084                    "target": "com.amazonaws.connect#ResourceNotFoundException"
7085                },
7086                {
7087                    "target": "com.amazonaws.connect#ThrottlingException"
7088                }
7089            ],
7090            "traits": {
7091                "smithy.api#documentation": "<p>Lists the tags for the specified resource.</p>\n         <p>For sample policies that use tags, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/security_iam_id-based-policy-examples.html\">Amazon Connect Identity-Based\n    Policy Examples</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
7092                "smithy.api#http": {
7093                    "method": "GET",
7094                    "uri": "/tags/{resourceArn}",
7095                    "code": 200
7096                }
7097            }
7098        },
7099        "com.amazonaws.connect#ListTagsForResourceRequest": {
7100            "type": "structure",
7101            "members": {
7102                "resourceArn": {
7103                    "target": "com.amazonaws.connect#ARN",
7104                    "traits": {
7105                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the resource.</p>",
7106                        "smithy.api#httpLabel": {},
7107                        "smithy.api#required": {}
7108                    }
7109                }
7110            }
7111        },
7112        "com.amazonaws.connect#ListTagsForResourceResponse": {
7113            "type": "structure",
7114            "members": {
7115                "tags": {
7116                    "target": "com.amazonaws.connect#TagMap",
7117                    "traits": {
7118                        "smithy.api#documentation": "<p>Information about the tags.</p>"
7119                    }
7120                }
7121            }
7122        },
7123        "com.amazonaws.connect#ListUseCases": {
7124            "type": "operation",
7125            "input": {
7126                "target": "com.amazonaws.connect#ListUseCasesRequest"
7127            },
7128            "output": {
7129                "target": "com.amazonaws.connect#ListUseCasesResponse"
7130            },
7131            "errors": [
7132                {
7133                    "target": "com.amazonaws.connect#InternalServiceException"
7134                },
7135                {
7136                    "target": "com.amazonaws.connect#InvalidRequestException"
7137                },
7138                {
7139                    "target": "com.amazonaws.connect#ResourceNotFoundException"
7140                },
7141                {
7142                    "target": "com.amazonaws.connect#ThrottlingException"
7143                }
7144            ],
7145            "traits": {
7146                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Lists the use cases. </p>",
7147                "smithy.api#http": {
7148                    "method": "GET",
7149                    "uri": "/instance/{InstanceId}/integration-associations/{IntegrationAssociationId}/use-cases",
7150                    "code": 200
7151                },
7152                "smithy.api#paginated": {
7153                    "inputToken": "NextToken",
7154                    "outputToken": "NextToken",
7155                    "items": "UseCaseSummaryList",
7156                    "pageSize": "MaxResults"
7157                }
7158            }
7159        },
7160        "com.amazonaws.connect#ListUseCasesRequest": {
7161            "type": "structure",
7162            "members": {
7163                "InstanceId": {
7164                    "target": "com.amazonaws.connect#InstanceId",
7165                    "traits": {
7166                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
7167                        "smithy.api#httpLabel": {},
7168                        "smithy.api#required": {}
7169                    }
7170                },
7171                "IntegrationAssociationId": {
7172                    "target": "com.amazonaws.connect#IntegrationAssociationId",
7173                    "traits": {
7174                        "smithy.api#documentation": "<p>The identifier for the integration association.</p>",
7175                        "smithy.api#httpLabel": {},
7176                        "smithy.api#required": {}
7177                    }
7178                },
7179                "NextToken": {
7180                    "target": "com.amazonaws.connect#NextToken",
7181                    "traits": {
7182                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
7183                        "smithy.api#httpQuery": "nextToken"
7184                    }
7185                },
7186                "MaxResults": {
7187                    "target": "com.amazonaws.connect#MaxResult100",
7188                    "traits": {
7189                        "smithy.api#box": {},
7190                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
7191                        "smithy.api#httpQuery": "maxResults"
7192                    }
7193                }
7194            },
7195            "traits": {
7196                "smithy.api#documentation": "<p>Provides summary information about the use cases for the specified Amazon Connect AppIntegration\n   association.</p>"
7197            }
7198        },
7199        "com.amazonaws.connect#ListUseCasesResponse": {
7200            "type": "structure",
7201            "members": {
7202                "UseCaseSummaryList": {
7203                    "target": "com.amazonaws.connect#UseCaseSummaryList",
7204                    "traits": {
7205                        "smithy.api#documentation": "<p>The use cases.</p>"
7206                    }
7207                },
7208                "NextToken": {
7209                    "target": "com.amazonaws.connect#NextToken",
7210                    "traits": {
7211                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
7212                    }
7213                }
7214            }
7215        },
7216        "com.amazonaws.connect#ListUserHierarchyGroups": {
7217            "type": "operation",
7218            "input": {
7219                "target": "com.amazonaws.connect#ListUserHierarchyGroupsRequest"
7220            },
7221            "output": {
7222                "target": "com.amazonaws.connect#ListUserHierarchyGroupsResponse"
7223            },
7224            "errors": [
7225                {
7226                    "target": "com.amazonaws.connect#InternalServiceException"
7227                },
7228                {
7229                    "target": "com.amazonaws.connect#InvalidParameterException"
7230                },
7231                {
7232                    "target": "com.amazonaws.connect#InvalidRequestException"
7233                },
7234                {
7235                    "target": "com.amazonaws.connect#ResourceNotFoundException"
7236                },
7237                {
7238                    "target": "com.amazonaws.connect#ThrottlingException"
7239                }
7240            ],
7241            "traits": {
7242                "smithy.api#documentation": "<p>Provides summary information about the hierarchy groups for the specified Amazon Connect\n   instance.</p>\n         <p>For more information about agent hierarchies, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/agent-hierarchy.html\">Set Up Agent Hierarchies</a> in the\n    <i>Amazon Connect Administrator Guide</i>.</p>",
7243                "smithy.api#http": {
7244                    "method": "GET",
7245                    "uri": "/user-hierarchy-groups-summary/{InstanceId}",
7246                    "code": 200
7247                },
7248                "smithy.api#paginated": {
7249                    "inputToken": "NextToken",
7250                    "outputToken": "NextToken",
7251                    "items": "UserHierarchyGroupSummaryList",
7252                    "pageSize": "MaxResults"
7253                }
7254            }
7255        },
7256        "com.amazonaws.connect#ListUserHierarchyGroupsRequest": {
7257            "type": "structure",
7258            "members": {
7259                "InstanceId": {
7260                    "target": "com.amazonaws.connect#InstanceId",
7261                    "traits": {
7262                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
7263                        "smithy.api#httpLabel": {},
7264                        "smithy.api#required": {}
7265                    }
7266                },
7267                "NextToken": {
7268                    "target": "com.amazonaws.connect#NextToken",
7269                    "traits": {
7270                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
7271                        "smithy.api#httpQuery": "nextToken"
7272                    }
7273                },
7274                "MaxResults": {
7275                    "target": "com.amazonaws.connect#MaxResult1000",
7276                    "traits": {
7277                        "smithy.api#box": {},
7278                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
7279                        "smithy.api#httpQuery": "maxResults"
7280                    }
7281                }
7282            }
7283        },
7284        "com.amazonaws.connect#ListUserHierarchyGroupsResponse": {
7285            "type": "structure",
7286            "members": {
7287                "UserHierarchyGroupSummaryList": {
7288                    "target": "com.amazonaws.connect#HierarchyGroupSummaryList",
7289                    "traits": {
7290                        "smithy.api#documentation": "<p>Information about the hierarchy groups.</p>"
7291                    }
7292                },
7293                "NextToken": {
7294                    "target": "com.amazonaws.connect#NextToken",
7295                    "traits": {
7296                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
7297                    }
7298                }
7299            }
7300        },
7301        "com.amazonaws.connect#ListUsers": {
7302            "type": "operation",
7303            "input": {
7304                "target": "com.amazonaws.connect#ListUsersRequest"
7305            },
7306            "output": {
7307                "target": "com.amazonaws.connect#ListUsersResponse"
7308            },
7309            "errors": [
7310                {
7311                    "target": "com.amazonaws.connect#InternalServiceException"
7312                },
7313                {
7314                    "target": "com.amazonaws.connect#InvalidParameterException"
7315                },
7316                {
7317                    "target": "com.amazonaws.connect#InvalidRequestException"
7318                },
7319                {
7320                    "target": "com.amazonaws.connect#ResourceNotFoundException"
7321                },
7322                {
7323                    "target": "com.amazonaws.connect#ThrottlingException"
7324                }
7325            ],
7326            "traits": {
7327                "smithy.api#documentation": "<p>Provides summary information about the users for the specified Amazon Connect instance.</p>",
7328                "smithy.api#http": {
7329                    "method": "GET",
7330                    "uri": "/users-summary/{InstanceId}",
7331                    "code": 200
7332                },
7333                "smithy.api#paginated": {
7334                    "inputToken": "NextToken",
7335                    "outputToken": "NextToken",
7336                    "items": "UserSummaryList",
7337                    "pageSize": "MaxResults"
7338                }
7339            }
7340        },
7341        "com.amazonaws.connect#ListUsersRequest": {
7342            "type": "structure",
7343            "members": {
7344                "InstanceId": {
7345                    "target": "com.amazonaws.connect#InstanceId",
7346                    "traits": {
7347                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
7348                        "smithy.api#httpLabel": {},
7349                        "smithy.api#required": {}
7350                    }
7351                },
7352                "NextToken": {
7353                    "target": "com.amazonaws.connect#NextToken",
7354                    "traits": {
7355                        "smithy.api#documentation": "<p>The token for the next set of results. Use the value returned in the previous \nresponse in the next request to retrieve the next set of results.</p>",
7356                        "smithy.api#httpQuery": "nextToken"
7357                    }
7358                },
7359                "MaxResults": {
7360                    "target": "com.amazonaws.connect#MaxResult1000",
7361                    "traits": {
7362                        "smithy.api#box": {},
7363                        "smithy.api#documentation": "<p>The maximum number of results to return per page.</p>",
7364                        "smithy.api#httpQuery": "maxResults"
7365                    }
7366                }
7367            }
7368        },
7369        "com.amazonaws.connect#ListUsersResponse": {
7370            "type": "structure",
7371            "members": {
7372                "UserSummaryList": {
7373                    "target": "com.amazonaws.connect#UserSummaryList",
7374                    "traits": {
7375                        "smithy.api#documentation": "<p>Information about the users.</p>"
7376                    }
7377                },
7378                "NextToken": {
7379                    "target": "com.amazonaws.connect#NextToken",
7380                    "traits": {
7381                        "smithy.api#documentation": "<p>If there are additional results, this is the token for the next set of results.</p>"
7382                    }
7383                }
7384            }
7385        },
7386        "com.amazonaws.connect#MaxResult10": {
7387            "type": "integer",
7388            "traits": {
7389                "smithy.api#range": {
7390                    "min": 1,
7391                    "max": 10
7392                }
7393            }
7394        },
7395        "com.amazonaws.connect#MaxResult100": {
7396            "type": "integer",
7397            "traits": {
7398                "smithy.api#range": {
7399                    "min": 1,
7400                    "max": 100
7401                }
7402            }
7403        },
7404        "com.amazonaws.connect#MaxResult1000": {
7405            "type": "integer",
7406            "traits": {
7407                "smithy.api#range": {
7408                    "min": 1,
7409                    "max": 1000
7410                }
7411            }
7412        },
7413        "com.amazonaws.connect#MaxResult2": {
7414            "type": "integer",
7415            "traits": {
7416                "smithy.api#range": {
7417                    "min": 1,
7418                    "max": 2
7419                }
7420            }
7421        },
7422        "com.amazonaws.connect#MaxResult25": {
7423            "type": "integer",
7424            "traits": {
7425                "smithy.api#range": {
7426                    "min": 1,
7427                    "max": 25
7428                }
7429            }
7430        },
7431        "com.amazonaws.connect#MaxResult7": {
7432            "type": "integer",
7433            "traits": {
7434                "smithy.api#range": {
7435                    "min": 1,
7436                    "max": 7
7437                }
7438            }
7439        },
7440        "com.amazonaws.connect#MediaConcurrencies": {
7441            "type": "list",
7442            "member": {
7443                "target": "com.amazonaws.connect#MediaConcurrency"
7444            }
7445        },
7446        "com.amazonaws.connect#MediaConcurrency": {
7447            "type": "structure",
7448            "members": {
7449                "Channel": {
7450                    "target": "com.amazonaws.connect#Channel",
7451                    "traits": {
7452                        "smithy.api#documentation": "<p>The channels that agents can handle in the Contact Control Panel (CCP).</p>",
7453                        "smithy.api#required": {}
7454                    }
7455                },
7456                "Concurrency": {
7457                    "target": "com.amazonaws.connect#Concurrency",
7458                    "traits": {
7459                        "smithy.api#documentation": "<p>The number of contacts an agent can have on a channel simultaneously.</p>",
7460                        "smithy.api#required": {}
7461                    }
7462                }
7463            },
7464            "traits": {
7465                "smithy.api#documentation": "<p>Contains information about which channels are supported, and how many contacts an agent can\n   have on a channel simultaneously.</p>"
7466            }
7467        },
7468        "com.amazonaws.connect#Message": {
7469            "type": "string"
7470        },
7471        "com.amazonaws.connect#MinutesLimit60": {
7472            "type": "integer",
7473            "traits": {
7474                "smithy.api#range": {
7475                    "min": 0,
7476                    "max": 59
7477                }
7478            }
7479        },
7480        "com.amazonaws.connect#Name": {
7481            "type": "string",
7482            "traits": {
7483                "smithy.api#length": {
7484                    "min": 0,
7485                    "max": 512
7486                }
7487            }
7488        },
7489        "com.amazonaws.connect#NextToken": {
7490            "type": "string"
7491        },
7492        "com.amazonaws.connect#Origin": {
7493            "type": "string",
7494            "traits": {
7495                "smithy.api#length": {
7496                    "min": 0,
7497                    "max": 267
7498                }
7499            }
7500        },
7501        "com.amazonaws.connect#OriginsList": {
7502            "type": "list",
7503            "member": {
7504                "target": "com.amazonaws.connect#Origin"
7505            }
7506        },
7507        "com.amazonaws.connect#OutboundCallerConfig": {
7508            "type": "structure",
7509            "members": {
7510                "OutboundCallerIdName": {
7511                    "target": "com.amazonaws.connect#OutboundCallerIdName",
7512                    "traits": {
7513                        "smithy.api#documentation": "<p>The caller ID name.</p>"
7514                    }
7515                },
7516                "OutboundCallerIdNumberId": {
7517                    "target": "com.amazonaws.connect#PhoneNumberId",
7518                    "traits": {
7519                        "smithy.api#documentation": "<p>The caller ID number.</p>"
7520                    }
7521                },
7522                "OutboundFlowId": {
7523                    "target": "com.amazonaws.connect#ContactFlowId",
7524                    "traits": {
7525                        "smithy.api#documentation": "<p>The outbound whisper flow to be used during an outbound call.</p>"
7526                    }
7527                }
7528            },
7529            "traits": {
7530                "smithy.api#documentation": "<p>The outbound caller ID name, number, and outbound whisper flow.</p>"
7531            }
7532        },
7533        "com.amazonaws.connect#OutboundCallerIdName": {
7534            "type": "string",
7535            "traits": {
7536                "smithy.api#length": {
7537                    "min": 1,
7538                    "max": 255
7539                }
7540            }
7541        },
7542        "com.amazonaws.connect#OutboundCallsEnabled": {
7543            "type": "boolean",
7544            "traits": {
7545                "smithy.api#box": {}
7546            }
7547        },
7548        "com.amazonaws.connect#OutboundContactNotPermittedException": {
7549            "type": "structure",
7550            "members": {
7551                "Message": {
7552                    "target": "com.amazonaws.connect#Message",
7553                    "traits": {
7554                        "smithy.api#documentation": "<p>The message about the contact.</p>"
7555                    }
7556                }
7557            },
7558            "traits": {
7559                "smithy.api#documentation": "<p>The contact is not permitted.</p>",
7560                "smithy.api#error": "client",
7561                "smithy.api#httpError": 403
7562            }
7563        },
7564        "com.amazonaws.connect#PEM": {
7565            "type": "string",
7566            "traits": {
7567                "smithy.api#length": {
7568                    "min": 1,
7569                    "max": 1024
7570                }
7571            }
7572        },
7573        "com.amazonaws.connect#ParticipantDetails": {
7574            "type": "structure",
7575            "members": {
7576                "DisplayName": {
7577                    "target": "com.amazonaws.connect#DisplayName",
7578                    "traits": {
7579                        "smithy.api#documentation": "<p>Display name of the participant.</p>",
7580                        "smithy.api#required": {}
7581                    }
7582                }
7583            },
7584            "traits": {
7585                "smithy.api#documentation": "<p>The customer's details.</p>"
7586            }
7587        },
7588        "com.amazonaws.connect#ParticipantId": {
7589            "type": "string",
7590            "traits": {
7591                "smithy.api#length": {
7592                    "min": 1,
7593                    "max": 256
7594                }
7595            }
7596        },
7597        "com.amazonaws.connect#ParticipantToken": {
7598            "type": "string",
7599            "traits": {
7600                "smithy.api#length": {
7601                    "min": 1,
7602                    "max": 1000
7603                }
7604            }
7605        },
7606        "com.amazonaws.connect#Password": {
7607            "type": "string",
7608            "traits": {
7609                "smithy.api#pattern": "/^(?=.*[a-z])(?=.*[A-Z])(?=.*\\d)[a-zA-Z\\d\\S]{8,64}$/"
7610            }
7611        },
7612        "com.amazonaws.connect#PhoneNumber": {
7613            "type": "string"
7614        },
7615        "com.amazonaws.connect#PhoneNumberCountryCode": {
7616            "type": "string",
7617            "traits": {
7618                "smithy.api#enum": [
7619                    {
7620                        "value": "AF",
7621                        "name": "AF"
7622                    },
7623                    {
7624                        "value": "AL",
7625                        "name": "AL"
7626                    },
7627                    {
7628                        "value": "DZ",
7629                        "name": "DZ"
7630                    },
7631                    {
7632                        "value": "AS",
7633                        "name": "AS"
7634                    },
7635                    {
7636                        "value": "AD",
7637                        "name": "AD"
7638                    },
7639                    {
7640                        "value": "AO",
7641                        "name": "AO"
7642                    },
7643                    {
7644                        "value": "AI",
7645                        "name": "AI"
7646                    },
7647                    {
7648                        "value": "AQ",
7649                        "name": "AQ"
7650                    },
7651                    {
7652                        "value": "AG",
7653                        "name": "AG"
7654                    },
7655                    {
7656                        "value": "AR",
7657                        "name": "AR"
7658                    },
7659                    {
7660                        "value": "AM",
7661                        "name": "AM"
7662                    },
7663                    {
7664                        "value": "AW",
7665                        "name": "AW"
7666                    },
7667                    {
7668                        "value": "AU",
7669                        "name": "AU"
7670                    },
7671                    {
7672                        "value": "AT",
7673                        "name": "AT"
7674                    },
7675                    {
7676                        "value": "AZ",
7677                        "name": "AZ"
7678                    },
7679                    {
7680                        "value": "BS",
7681                        "name": "BS"
7682                    },
7683                    {
7684                        "value": "BH",
7685                        "name": "BH"
7686                    },
7687                    {
7688                        "value": "BD",
7689                        "name": "BD"
7690                    },
7691                    {
7692                        "value": "BB",
7693                        "name": "BB"
7694                    },
7695                    {
7696                        "value": "BY",
7697                        "name": "BY"
7698                    },
7699                    {
7700                        "value": "BE",
7701                        "name": "BE"
7702                    },
7703                    {
7704                        "value": "BZ",
7705                        "name": "BZ"
7706                    },
7707                    {
7708                        "value": "BJ",
7709                        "name": "BJ"
7710                    },
7711                    {
7712                        "value": "BM",
7713                        "name": "BM"
7714                    },
7715                    {
7716                        "value": "BT",
7717                        "name": "BT"
7718                    },
7719                    {
7720                        "value": "BO",
7721                        "name": "BO"
7722                    },
7723                    {
7724                        "value": "BA",
7725                        "name": "BA"
7726                    },
7727                    {
7728                        "value": "BW",
7729                        "name": "BW"
7730                    },
7731                    {
7732                        "value": "BR",
7733                        "name": "BR"
7734                    },
7735                    {
7736                        "value": "IO",
7737                        "name": "IO"
7738                    },
7739                    {
7740                        "value": "VG",
7741                        "name": "VG"
7742                    },
7743                    {
7744                        "value": "BN",
7745                        "name": "BN"
7746                    },
7747                    {
7748                        "value": "BG",
7749                        "name": "BG"
7750                    },
7751                    {
7752                        "value": "BF",
7753                        "name": "BF"
7754                    },
7755                    {
7756                        "value": "BI",
7757                        "name": "BI"
7758                    },
7759                    {
7760                        "value": "KH",
7761                        "name": "KH"
7762                    },
7763                    {
7764                        "value": "CM",
7765                        "name": "CM"
7766                    },
7767                    {
7768                        "value": "CA",
7769                        "name": "CA"
7770                    },
7771                    {
7772                        "value": "CV",
7773                        "name": "CV"
7774                    },
7775                    {
7776                        "value": "KY",
7777                        "name": "KY"
7778                    },
7779                    {
7780                        "value": "CF",
7781                        "name": "CF"
7782                    },
7783                    {
7784                        "value": "TD",
7785                        "name": "TD"
7786                    },
7787                    {
7788                        "value": "CL",
7789                        "name": "CL"
7790                    },
7791                    {
7792                        "value": "CN",
7793                        "name": "CN"
7794                    },
7795                    {
7796                        "value": "CX",
7797                        "name": "CX"
7798                    },
7799                    {
7800                        "value": "CC",
7801                        "name": "CC"
7802                    },
7803                    {
7804                        "value": "CO",
7805                        "name": "CO"
7806                    },
7807                    {
7808                        "value": "KM",
7809                        "name": "KM"
7810                    },
7811                    {
7812                        "value": "CK",
7813                        "name": "CK"
7814                    },
7815                    {
7816                        "value": "CR",
7817                        "name": "CR"
7818                    },
7819                    {
7820                        "value": "HR",
7821                        "name": "HR"
7822                    },
7823                    {
7824                        "value": "CU",
7825                        "name": "CU"
7826                    },
7827                    {
7828                        "value": "CW",
7829                        "name": "CW"
7830                    },
7831                    {
7832                        "value": "CY",
7833                        "name": "CY"
7834                    },
7835                    {
7836                        "value": "CZ",
7837                        "name": "CZ"
7838                    },
7839                    {
7840                        "value": "CD",
7841                        "name": "CD"
7842                    },
7843                    {
7844                        "value": "DK",
7845                        "name": "DK"
7846                    },
7847                    {
7848                        "value": "DJ",
7849                        "name": "DJ"
7850                    },
7851                    {
7852                        "value": "DM",
7853                        "name": "DM"
7854                    },
7855                    {
7856                        "value": "DO",
7857                        "name": "DO"
7858                    },
7859                    {
7860                        "value": "TL",
7861                        "name": "TL"
7862                    },
7863                    {
7864                        "value": "EC",
7865                        "name": "EC"
7866                    },
7867                    {
7868                        "value": "EG",
7869                        "name": "EG"
7870                    },
7871                    {
7872                        "value": "SV",
7873                        "name": "SV"
7874                    },
7875                    {
7876                        "value": "GQ",
7877                        "name": "GQ"
7878                    },
7879                    {
7880                        "value": "ER",
7881                        "name": "ER"
7882                    },
7883                    {
7884                        "value": "EE",
7885                        "name": "EE"
7886                    },
7887                    {
7888                        "value": "ET",
7889                        "name": "ET"
7890                    },
7891                    {
7892                        "value": "FK",
7893                        "name": "FK"
7894                    },
7895                    {
7896                        "value": "FO",
7897                        "name": "FO"
7898                    },
7899                    {
7900                        "value": "FJ",
7901                        "name": "FJ"
7902                    },
7903                    {
7904                        "value": "FI",
7905                        "name": "FI"
7906                    },
7907                    {
7908                        "value": "FR",
7909                        "name": "FR"
7910                    },
7911                    {
7912                        "value": "PF",
7913                        "name": "PF"
7914                    },
7915                    {
7916                        "value": "GA",
7917                        "name": "GA"
7918                    },
7919                    {
7920                        "value": "GM",
7921                        "name": "GM"
7922                    },
7923                    {
7924                        "value": "GE",
7925                        "name": "GE"
7926                    },
7927                    {
7928                        "value": "DE",
7929                        "name": "DE"
7930                    },
7931                    {
7932                        "value": "GH",
7933                        "name": "GH"
7934                    },
7935                    {
7936                        "value": "GI",
7937                        "name": "GI"
7938                    },
7939                    {
7940                        "value": "GR",
7941                        "name": "GR"
7942                    },
7943                    {
7944                        "value": "GL",
7945                        "name": "GL"
7946                    },
7947                    {
7948                        "value": "GD",
7949                        "name": "GD"
7950                    },
7951                    {
7952                        "value": "GU",
7953                        "name": "GU"
7954                    },
7955                    {
7956                        "value": "GT",
7957                        "name": "GT"
7958                    },
7959                    {
7960                        "value": "GG",
7961                        "name": "GG"
7962                    },
7963                    {
7964                        "value": "GN",
7965                        "name": "GN"
7966                    },
7967                    {
7968                        "value": "GW",
7969                        "name": "GW"
7970                    },
7971                    {
7972                        "value": "GY",
7973                        "name": "GY"
7974                    },
7975                    {
7976                        "value": "HT",
7977                        "name": "HT"
7978                    },
7979                    {
7980                        "value": "HN",
7981                        "name": "HN"
7982                    },
7983                    {
7984                        "value": "HK",
7985                        "name": "HK"
7986                    },
7987                    {
7988                        "value": "HU",
7989                        "name": "HU"
7990                    },
7991                    {
7992                        "value": "IS",
7993                        "name": "IS"
7994                    },
7995                    {
7996                        "value": "IN",
7997                        "name": "IN"
7998                    },
7999                    {
8000                        "value": "ID",
8001                        "name": "ID"
8002                    },
8003                    {
8004                        "value": "IR",
8005                        "name": "IR"
8006                    },
8007                    {
8008                        "value": "IQ",
8009                        "name": "IQ"
8010                    },
8011                    {
8012                        "value": "IE",
8013                        "name": "IE"
8014                    },
8015                    {
8016                        "value": "IM",
8017                        "name": "IM"
8018                    },
8019                    {
8020                        "value": "IL",
8021                        "name": "IL"
8022                    },
8023                    {
8024                        "value": "IT",
8025                        "name": "IT"
8026                    },
8027                    {
8028                        "value": "CI",
8029                        "name": "CI"
8030                    },
8031                    {
8032                        "value": "JM",
8033                        "name": "JM"
8034                    },
8035                    {
8036                        "value": "JP",
8037                        "name": "JP"
8038                    },
8039                    {
8040                        "value": "JE",
8041                        "name": "JE"
8042                    },
8043                    {
8044                        "value": "JO",
8045                        "name": "JO"
8046                    },
8047                    {
8048                        "value": "KZ",
8049                        "name": "KZ"
8050                    },
8051                    {
8052                        "value": "KE",
8053                        "name": "KE"
8054                    },
8055                    {
8056                        "value": "KI",
8057                        "name": "KI"
8058                    },
8059                    {
8060                        "value": "KW",
8061                        "name": "KW"
8062                    },
8063                    {
8064                        "value": "KG",
8065                        "name": "KG"
8066                    },
8067                    {
8068                        "value": "LA",
8069                        "name": "LA"
8070                    },
8071                    {
8072                        "value": "LV",
8073                        "name": "LV"
8074                    },
8075                    {
8076                        "value": "LB",
8077                        "name": "LB"
8078                    },
8079                    {
8080                        "value": "LS",
8081                        "name": "LS"
8082                    },
8083                    {
8084                        "value": "LR",
8085                        "name": "LR"
8086                    },
8087                    {
8088                        "value": "LY",
8089                        "name": "LY"
8090                    },
8091                    {
8092                        "value": "LI",
8093                        "name": "LI"
8094                    },
8095                    {
8096                        "value": "LT",
8097                        "name": "LT"
8098                    },
8099                    {
8100                        "value": "LU",
8101                        "name": "LU"
8102                    },
8103                    {
8104                        "value": "MO",
8105                        "name": "MO"
8106                    },
8107                    {
8108                        "value": "MK",
8109                        "name": "MK"
8110                    },
8111                    {
8112                        "value": "MG",
8113                        "name": "MG"
8114                    },
8115                    {
8116                        "value": "MW",
8117                        "name": "MW"
8118                    },
8119                    {
8120                        "value": "MY",
8121                        "name": "MY"
8122                    },
8123                    {
8124                        "value": "MV",
8125                        "name": "MV"
8126                    },
8127                    {
8128                        "value": "ML",
8129                        "name": "ML"
8130                    },
8131                    {
8132                        "value": "MT",
8133                        "name": "MT"
8134                    },
8135                    {
8136                        "value": "MH",
8137                        "name": "MH"
8138                    },
8139                    {
8140                        "value": "MR",
8141                        "name": "MR"
8142                    },
8143                    {
8144                        "value": "MU",
8145                        "name": "MU"
8146                    },
8147                    {
8148                        "value": "YT",
8149                        "name": "YT"
8150                    },
8151                    {
8152                        "value": "MX",
8153                        "name": "MX"
8154                    },
8155                    {
8156                        "value": "FM",
8157                        "name": "FM"
8158                    },
8159                    {
8160                        "value": "MD",
8161                        "name": "MD"
8162                    },
8163                    {
8164                        "value": "MC",
8165                        "name": "MC"
8166                    },
8167                    {
8168                        "value": "MN",
8169                        "name": "MN"
8170                    },
8171                    {
8172                        "value": "ME",
8173                        "name": "ME"
8174                    },
8175                    {
8176                        "value": "MS",
8177                        "name": "MS"
8178                    },
8179                    {
8180                        "value": "MA",
8181                        "name": "MA"
8182                    },
8183                    {
8184                        "value": "MZ",
8185                        "name": "MZ"
8186                    },
8187                    {
8188                        "value": "MM",
8189                        "name": "MM"
8190                    },
8191                    {
8192                        "value": "NA",
8193                        "name": "NA"
8194                    },
8195                    {
8196                        "value": "NR",
8197                        "name": "NR"
8198                    },
8199                    {
8200                        "value": "NP",
8201                        "name": "NP"
8202                    },
8203                    {
8204                        "value": "NL",
8205                        "name": "NL"
8206                    },
8207                    {
8208                        "value": "AN",
8209                        "name": "AN"
8210                    },
8211                    {
8212                        "value": "NC",
8213                        "name": "NC"
8214                    },
8215                    {
8216                        "value": "NZ",
8217                        "name": "NZ"
8218                    },
8219                    {
8220                        "value": "NI",
8221                        "name": "NI"
8222                    },
8223                    {
8224                        "value": "NE",
8225                        "name": "NE"
8226                    },
8227                    {
8228                        "value": "NG",
8229                        "name": "NG"
8230                    },
8231                    {
8232                        "value": "NU",
8233                        "name": "NU"
8234                    },
8235                    {
8236                        "value": "KP",
8237                        "name": "KP"
8238                    },
8239                    {
8240                        "value": "MP",
8241                        "name": "MP"
8242                    },
8243                    {
8244                        "value": "NO",
8245                        "name": "NO"
8246                    },
8247                    {
8248                        "value": "OM",
8249                        "name": "OM"
8250                    },
8251                    {
8252                        "value": "PK",
8253                        "name": "PK"
8254                    },
8255                    {
8256                        "value": "PW",
8257                        "name": "PW"
8258                    },
8259                    {
8260                        "value": "PA",
8261                        "name": "PA"
8262                    },
8263                    {
8264                        "value": "PG",
8265                        "name": "PG"
8266                    },
8267                    {
8268                        "value": "PY",
8269                        "name": "PY"
8270                    },
8271                    {
8272                        "value": "PE",
8273                        "name": "PE"
8274                    },
8275                    {
8276                        "value": "PH",
8277                        "name": "PH"
8278                    },
8279                    {
8280                        "value": "PN",
8281                        "name": "PN"
8282                    },
8283                    {
8284                        "value": "PL",
8285                        "name": "PL"
8286                    },
8287                    {
8288                        "value": "PT",
8289                        "name": "PT"
8290                    },
8291                    {
8292                        "value": "PR",
8293                        "name": "PR"
8294                    },
8295                    {
8296                        "value": "QA",
8297                        "name": "QA"
8298                    },
8299                    {
8300                        "value": "CG",
8301                        "name": "CG"
8302                    },
8303                    {
8304                        "value": "RE",
8305                        "name": "RE"
8306                    },
8307                    {
8308                        "value": "RO",
8309                        "name": "RO"
8310                    },
8311                    {
8312                        "value": "RU",
8313                        "name": "RU"
8314                    },
8315                    {
8316                        "value": "RW",
8317                        "name": "RW"
8318                    },
8319                    {
8320                        "value": "BL",
8321                        "name": "BL"
8322                    },
8323                    {
8324                        "value": "SH",
8325                        "name": "SH"
8326                    },
8327                    {
8328                        "value": "KN",
8329                        "name": "KN"
8330                    },
8331                    {
8332                        "value": "LC",
8333                        "name": "LC"
8334                    },
8335                    {
8336                        "value": "MF",
8337                        "name": "MF"
8338                    },
8339                    {
8340                        "value": "PM",
8341                        "name": "PM"
8342                    },
8343                    {
8344                        "value": "VC",
8345                        "name": "VC"
8346                    },
8347                    {
8348                        "value": "WS",
8349                        "name": "WS"
8350                    },
8351                    {
8352                        "value": "SM",
8353                        "name": "SM"
8354                    },
8355                    {
8356                        "value": "ST",
8357                        "name": "ST"
8358                    },
8359                    {
8360                        "value": "SA",
8361                        "name": "SA"
8362                    },
8363                    {
8364                        "value": "SN",
8365                        "name": "SN"
8366                    },
8367                    {
8368                        "value": "RS",
8369                        "name": "RS"
8370                    },
8371                    {
8372                        "value": "SC",
8373                        "name": "SC"
8374                    },
8375                    {
8376                        "value": "SL",
8377                        "name": "SL"
8378                    },
8379                    {
8380                        "value": "SG",
8381                        "name": "SG"
8382                    },
8383                    {
8384                        "value": "SX",
8385                        "name": "SX"
8386                    },
8387                    {
8388                        "value": "SK",
8389                        "name": "SK"
8390                    },
8391                    {
8392                        "value": "SI",
8393                        "name": "SI"
8394                    },
8395                    {
8396                        "value": "SB",
8397                        "name": "SB"
8398                    },
8399                    {
8400                        "value": "SO",
8401                        "name": "SO"
8402                    },
8403                    {
8404                        "value": "ZA",
8405                        "name": "ZA"
8406                    },
8407                    {
8408                        "value": "KR",
8409                        "name": "KR"
8410                    },
8411                    {
8412                        "value": "ES",
8413                        "name": "ES"
8414                    },
8415                    {
8416                        "value": "LK",
8417                        "name": "LK"
8418                    },
8419                    {
8420                        "value": "SD",
8421                        "name": "SD"
8422                    },
8423                    {
8424                        "value": "SR",
8425                        "name": "SR"
8426                    },
8427                    {
8428                        "value": "SJ",
8429                        "name": "SJ"
8430                    },
8431                    {
8432                        "value": "SZ",
8433                        "name": "SZ"
8434                    },
8435                    {
8436                        "value": "SE",
8437                        "name": "SE"
8438                    },
8439                    {
8440                        "value": "CH",
8441                        "name": "CH"
8442                    },
8443                    {
8444                        "value": "SY",
8445                        "name": "SY"
8446                    },
8447                    {
8448                        "value": "TW",
8449                        "name": "TW"
8450                    },
8451                    {
8452                        "value": "TJ",
8453                        "name": "TJ"
8454                    },
8455                    {
8456                        "value": "TZ",
8457                        "name": "TZ"
8458                    },
8459                    {
8460                        "value": "TH",
8461                        "name": "TH"
8462                    },
8463                    {
8464                        "value": "TG",
8465                        "name": "TG"
8466                    },
8467                    {
8468                        "value": "TK",
8469                        "name": "TK"
8470                    },
8471                    {
8472                        "value": "TO",
8473                        "name": "TO"
8474                    },
8475                    {
8476                        "value": "TT",
8477                        "name": "TT"
8478                    },
8479                    {
8480                        "value": "TN",
8481                        "name": "TN"
8482                    },
8483                    {
8484                        "value": "TR",
8485                        "name": "TR"
8486                    },
8487                    {
8488                        "value": "TM",
8489                        "name": "TM"
8490                    },
8491                    {
8492                        "value": "TC",
8493                        "name": "TC"
8494                    },
8495                    {
8496                        "value": "TV",
8497                        "name": "TV"
8498                    },
8499                    {
8500                        "value": "VI",
8501                        "name": "VI"
8502                    },
8503                    {
8504                        "value": "UG",
8505                        "name": "UG"
8506                    },
8507                    {
8508                        "value": "UA",
8509                        "name": "UA"
8510                    },
8511                    {
8512                        "value": "AE",
8513                        "name": "AE"
8514                    },
8515                    {
8516                        "value": "GB",
8517                        "name": "GB"
8518                    },
8519                    {
8520                        "value": "US",
8521                        "name": "US"
8522                    },
8523                    {
8524                        "value": "UY",
8525                        "name": "UY"
8526                    },
8527                    {
8528                        "value": "UZ",
8529                        "name": "UZ"
8530                    },
8531                    {
8532                        "value": "VU",
8533                        "name": "VU"
8534                    },
8535                    {
8536                        "value": "VA",
8537                        "name": "VA"
8538                    },
8539                    {
8540                        "value": "VE",
8541                        "name": "VE"
8542                    },
8543                    {
8544                        "value": "VN",
8545                        "name": "VN"
8546                    },
8547                    {
8548                        "value": "WF",
8549                        "name": "WF"
8550                    },
8551                    {
8552                        "value": "EH",
8553                        "name": "EH"
8554                    },
8555                    {
8556                        "value": "YE",
8557                        "name": "YE"
8558                    },
8559                    {
8560                        "value": "ZM",
8561                        "name": "ZM"
8562                    },
8563                    {
8564                        "value": "ZW",
8565                        "name": "ZW"
8566                    }
8567                ]
8568            }
8569        },
8570        "com.amazonaws.connect#PhoneNumberCountryCodes": {
8571            "type": "list",
8572            "member": {
8573                "target": "com.amazonaws.connect#PhoneNumberCountryCode"
8574            },
8575            "traits": {
8576                "smithy.api#length": {
8577                    "min": 0,
8578                    "max": 10
8579                }
8580            }
8581        },
8582        "com.amazonaws.connect#PhoneNumberId": {
8583            "type": "string"
8584        },
8585        "com.amazonaws.connect#PhoneNumberQuickConnectConfig": {
8586            "type": "structure",
8587            "members": {
8588                "PhoneNumber": {
8589                    "target": "com.amazonaws.connect#PhoneNumber",
8590                    "traits": {
8591                        "smithy.api#documentation": "<p>The phone number in E.164 format.</p>",
8592                        "smithy.api#required": {}
8593                    }
8594                }
8595            },
8596            "traits": {
8597                "smithy.api#documentation": "<p>Contains information about a phone number for a quick connect.</p>"
8598            }
8599        },
8600        "com.amazonaws.connect#PhoneNumberSummary": {
8601            "type": "structure",
8602            "members": {
8603                "Id": {
8604                    "target": "com.amazonaws.connect#PhoneNumberId",
8605                    "traits": {
8606                        "smithy.api#documentation": "<p>The identifier of the phone number.</p>"
8607                    }
8608                },
8609                "Arn": {
8610                    "target": "com.amazonaws.connect#ARN",
8611                    "traits": {
8612                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the phone number.</p>"
8613                    }
8614                },
8615                "PhoneNumber": {
8616                    "target": "com.amazonaws.connect#PhoneNumber",
8617                    "traits": {
8618                        "smithy.api#documentation": "<p>The phone number.</p>"
8619                    }
8620                },
8621                "PhoneNumberType": {
8622                    "target": "com.amazonaws.connect#PhoneNumberType",
8623                    "traits": {
8624                        "smithy.api#documentation": "<p>The type of phone number.</p>"
8625                    }
8626                },
8627                "PhoneNumberCountryCode": {
8628                    "target": "com.amazonaws.connect#PhoneNumberCountryCode",
8629                    "traits": {
8630                        "smithy.api#documentation": "<p>The ISO country code.</p>"
8631                    }
8632                }
8633            },
8634            "traits": {
8635                "smithy.api#documentation": "<p>Contains summary information about a phone number for a contact center.</p>"
8636            }
8637        },
8638        "com.amazonaws.connect#PhoneNumberSummaryList": {
8639            "type": "list",
8640            "member": {
8641                "target": "com.amazonaws.connect#PhoneNumberSummary"
8642            }
8643        },
8644        "com.amazonaws.connect#PhoneNumberType": {
8645            "type": "string",
8646            "traits": {
8647                "smithy.api#enum": [
8648                    {
8649                        "value": "TOLL_FREE",
8650                        "name": "TOLL_FREE"
8651                    },
8652                    {
8653                        "value": "DID",
8654                        "name": "DID"
8655                    }
8656                ]
8657            }
8658        },
8659        "com.amazonaws.connect#PhoneNumberTypes": {
8660            "type": "list",
8661            "member": {
8662                "target": "com.amazonaws.connect#PhoneNumberType"
8663            },
8664            "traits": {
8665                "smithy.api#length": {
8666                    "min": 0,
8667                    "max": 2
8668                }
8669            }
8670        },
8671        "com.amazonaws.connect#PhoneType": {
8672            "type": "string",
8673            "traits": {
8674                "smithy.api#enum": [
8675                    {
8676                        "value": "SOFT_PHONE",
8677                        "name": "SOFT_PHONE"
8678                    },
8679                    {
8680                        "value": "DESK_PHONE",
8681                        "name": "DESK_PHONE"
8682                    }
8683                ]
8684            }
8685        },
8686        "com.amazonaws.connect#Prefix": {
8687            "type": "string",
8688            "traits": {
8689                "smithy.api#length": {
8690                    "min": 1,
8691                    "max": 128
8692                }
8693            }
8694        },
8695        "com.amazonaws.connect#Priority": {
8696            "type": "integer",
8697            "traits": {
8698                "smithy.api#range": {
8699                    "min": 1,
8700                    "max": 99
8701                }
8702            }
8703        },
8704        "com.amazonaws.connect#ProblemDetail": {
8705            "type": "structure",
8706            "members": {
8707                "message": {
8708                    "target": "com.amazonaws.connect#ProblemMessageString",
8709                    "traits": {
8710                        "smithy.api#documentation": "<p>The problem detail's message.</p>"
8711                    }
8712                }
8713            },
8714            "traits": {
8715                "smithy.api#documentation": "<p>Information about a problem detail.</p>"
8716            }
8717        },
8718        "com.amazonaws.connect#ProblemMessageString": {
8719            "type": "string",
8720            "traits": {
8721                "smithy.api#length": {
8722                    "min": 1,
8723                    "max": 256
8724                }
8725            }
8726        },
8727        "com.amazonaws.connect#Problems": {
8728            "type": "list",
8729            "member": {
8730                "target": "com.amazonaws.connect#ProblemDetail"
8731            },
8732            "traits": {
8733                "smithy.api#length": {
8734                    "min": 1,
8735                    "max": 50
8736                }
8737            }
8738        },
8739        "com.amazonaws.connect#PromptId": {
8740            "type": "string",
8741            "traits": {
8742                "smithy.api#length": {
8743                    "min": 1,
8744                    "max": 256
8745                }
8746            }
8747        },
8748        "com.amazonaws.connect#PromptName": {
8749            "type": "string",
8750            "traits": {
8751                "smithy.api#length": {
8752                    "min": 1,
8753                    "max": 256
8754                }
8755            }
8756        },
8757        "com.amazonaws.connect#PromptSummary": {
8758            "type": "structure",
8759            "members": {
8760                "Id": {
8761                    "target": "com.amazonaws.connect#PromptId",
8762                    "traits": {
8763                        "smithy.api#documentation": "<p>The identifier of the prompt.</p>"
8764                    }
8765                },
8766                "Arn": {
8767                    "target": "com.amazonaws.connect#ARN",
8768                    "traits": {
8769                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the prompt.</p>"
8770                    }
8771                },
8772                "Name": {
8773                    "target": "com.amazonaws.connect#PromptName",
8774                    "traits": {
8775                        "smithy.api#documentation": "<p>The name of the prompt.</p>"
8776                    }
8777                }
8778            },
8779            "traits": {
8780                "smithy.api#documentation": "<p>Contains information about the prompt.</p>"
8781            }
8782        },
8783        "com.amazonaws.connect#PromptSummaryList": {
8784            "type": "list",
8785            "member": {
8786                "target": "com.amazonaws.connect#PromptSummary"
8787            }
8788        },
8789        "com.amazonaws.connect#Queue": {
8790            "type": "structure",
8791            "members": {
8792                "Name": {
8793                    "target": "com.amazonaws.connect#CommonNameLength127",
8794                    "traits": {
8795                        "smithy.api#documentation": "<p>The name of the queue.</p>"
8796                    }
8797                },
8798                "QueueArn": {
8799                    "target": "com.amazonaws.connect#ARN",
8800                    "traits": {
8801                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the queue.</p>"
8802                    }
8803                },
8804                "QueueId": {
8805                    "target": "com.amazonaws.connect#QueueId",
8806                    "traits": {
8807                        "smithy.api#documentation": "<p>The identifier for the queue.</p>"
8808                    }
8809                },
8810                "Description": {
8811                    "target": "com.amazonaws.connect#QueueDescription",
8812                    "traits": {
8813                        "smithy.api#documentation": "<p>The description of the queue.</p>"
8814                    }
8815                },
8816                "OutboundCallerConfig": {
8817                    "target": "com.amazonaws.connect#OutboundCallerConfig",
8818                    "traits": {
8819                        "smithy.api#documentation": "<p>The outbound caller ID name, number, and outbound whisper flow.</p>"
8820                    }
8821                },
8822                "HoursOfOperationId": {
8823                    "target": "com.amazonaws.connect#HoursOfOperationId",
8824                    "traits": {
8825                        "smithy.api#documentation": "<p>The identifier for the hours of operation.</p>"
8826                    }
8827                },
8828                "MaxContacts": {
8829                    "target": "com.amazonaws.connect#QueueMaxContacts",
8830                    "traits": {
8831                        "smithy.api#box": {},
8832                        "smithy.api#documentation": "<p>The maximum number of contacts that can be in the queue before it is considered full.</p>"
8833                    }
8834                },
8835                "Status": {
8836                    "target": "com.amazonaws.connect#QueueStatus",
8837                    "traits": {
8838                        "smithy.api#documentation": "<p>The status of the queue.</p>"
8839                    }
8840                },
8841                "Tags": {
8842                    "target": "com.amazonaws.connect#TagMap",
8843                    "traits": {
8844                        "smithy.api#documentation": "<p>One or more tags.</p>"
8845                    }
8846                }
8847            },
8848            "traits": {
8849                "smithy.api#documentation": "<p>Contains information about a queue.</p>"
8850            }
8851        },
8852        "com.amazonaws.connect#QueueDescription": {
8853            "type": "string",
8854            "traits": {
8855                "smithy.api#length": {
8856                    "min": 1,
8857                    "max": 250
8858                }
8859            }
8860        },
8861        "com.amazonaws.connect#QueueId": {
8862            "type": "string"
8863        },
8864        "com.amazonaws.connect#QueueMaxContacts": {
8865            "type": "integer",
8866            "traits": {
8867                "smithy.api#range": {
8868                    "min": 0
8869                }
8870            }
8871        },
8872        "com.amazonaws.connect#QueueName": {
8873            "type": "string",
8874            "traits": {
8875                "smithy.api#length": {
8876                    "min": 1,
8877                    "max": 256
8878                }
8879            }
8880        },
8881        "com.amazonaws.connect#QueueQuickConnectConfig": {
8882            "type": "structure",
8883            "members": {
8884                "QueueId": {
8885                    "target": "com.amazonaws.connect#QueueId",
8886                    "traits": {
8887                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
8888                        "smithy.api#required": {}
8889                    }
8890                },
8891                "ContactFlowId": {
8892                    "target": "com.amazonaws.connect#ContactFlowId",
8893                    "traits": {
8894                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>",
8895                        "smithy.api#required": {}
8896                    }
8897                }
8898            },
8899            "traits": {
8900                "smithy.api#documentation": "<p>Contains information about a queue for a quick connect. The contact flow must be of type\n   Transfer to Queue.</p>"
8901            }
8902        },
8903        "com.amazonaws.connect#QueueReference": {
8904            "type": "structure",
8905            "members": {
8906                "Id": {
8907                    "target": "com.amazonaws.connect#QueueId",
8908                    "traits": {
8909                        "smithy.api#documentation": "<p>The identifier of the queue.</p>"
8910                    }
8911                },
8912                "Arn": {
8913                    "target": "com.amazonaws.connect#ARN",
8914                    "traits": {
8915                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the queue.</p>"
8916                    }
8917                }
8918            },
8919            "traits": {
8920                "smithy.api#documentation": "<p>Contains information about a queue resource for which metrics are returned.</p>"
8921            }
8922        },
8923        "com.amazonaws.connect#QueueStatus": {
8924            "type": "string",
8925            "traits": {
8926                "smithy.api#enum": [
8927                    {
8928                        "value": "ENABLED",
8929                        "name": "ENABLED"
8930                    },
8931                    {
8932                        "value": "DISABLED",
8933                        "name": "DISABLED"
8934                    }
8935                ]
8936            }
8937        },
8938        "com.amazonaws.connect#QueueSummary": {
8939            "type": "structure",
8940            "members": {
8941                "Id": {
8942                    "target": "com.amazonaws.connect#QueueId",
8943                    "traits": {
8944                        "smithy.api#documentation": "<p>The identifier of the queue.</p>"
8945                    }
8946                },
8947                "Arn": {
8948                    "target": "com.amazonaws.connect#ARN",
8949                    "traits": {
8950                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the queue.</p>"
8951                    }
8952                },
8953                "Name": {
8954                    "target": "com.amazonaws.connect#QueueName",
8955                    "traits": {
8956                        "smithy.api#documentation": "<p>The name of the queue.</p>"
8957                    }
8958                },
8959                "QueueType": {
8960                    "target": "com.amazonaws.connect#QueueType",
8961                    "traits": {
8962                        "smithy.api#documentation": "<p>The type of queue.</p>"
8963                    }
8964                }
8965            },
8966            "traits": {
8967                "smithy.api#documentation": "<p>Contains summary information about a queue.</p>"
8968            }
8969        },
8970        "com.amazonaws.connect#QueueSummaryList": {
8971            "type": "list",
8972            "member": {
8973                "target": "com.amazonaws.connect#QueueSummary"
8974            }
8975        },
8976        "com.amazonaws.connect#QueueType": {
8977            "type": "string",
8978            "traits": {
8979                "smithy.api#enum": [
8980                    {
8981                        "value": "STANDARD",
8982                        "name": "STANDARD"
8983                    },
8984                    {
8985                        "value": "AGENT",
8986                        "name": "AGENT"
8987                    }
8988                ]
8989            }
8990        },
8991        "com.amazonaws.connect#QueueTypes": {
8992            "type": "list",
8993            "member": {
8994                "target": "com.amazonaws.connect#QueueType"
8995            },
8996            "traits": {
8997                "smithy.api#length": {
8998                    "min": 0,
8999                    "max": 2
9000                }
9001            }
9002        },
9003        "com.amazonaws.connect#Queues": {
9004            "type": "list",
9005            "member": {
9006                "target": "com.amazonaws.connect#QueueId"
9007            },
9008            "traits": {
9009                "smithy.api#length": {
9010                    "min": 1,
9011                    "max": 100
9012                }
9013            }
9014        },
9015        "com.amazonaws.connect#QuickConnect": {
9016            "type": "structure",
9017            "members": {
9018                "QuickConnectARN": {
9019                    "target": "com.amazonaws.connect#ARN",
9020                    "traits": {
9021                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the quick connect.</p>"
9022                    }
9023                },
9024                "QuickConnectId": {
9025                    "target": "com.amazonaws.connect#QuickConnectId",
9026                    "traits": {
9027                        "smithy.api#documentation": "<p>The identifier for the quick connect.</p>"
9028                    }
9029                },
9030                "Name": {
9031                    "target": "com.amazonaws.connect#QuickConnectName",
9032                    "traits": {
9033                        "smithy.api#documentation": "<p>The name of the quick connect.</p>"
9034                    }
9035                },
9036                "Description": {
9037                    "target": "com.amazonaws.connect#QuickConnectDescription",
9038                    "traits": {
9039                        "smithy.api#documentation": "<p>The description.</p>"
9040                    }
9041                },
9042                "QuickConnectConfig": {
9043                    "target": "com.amazonaws.connect#QuickConnectConfig",
9044                    "traits": {
9045                        "smithy.api#documentation": "<p>Contains information about the quick connect.</p>"
9046                    }
9047                },
9048                "Tags": {
9049                    "target": "com.amazonaws.connect#TagMap",
9050                    "traits": {
9051                        "smithy.api#documentation": "<p>One or more tags.</p>"
9052                    }
9053                }
9054            },
9055            "traits": {
9056                "smithy.api#documentation": "<p>Contains information about a quick connect.</p>"
9057            }
9058        },
9059        "com.amazonaws.connect#QuickConnectConfig": {
9060            "type": "structure",
9061            "members": {
9062                "QuickConnectType": {
9063                    "target": "com.amazonaws.connect#QuickConnectType",
9064                    "traits": {
9065                        "smithy.api#documentation": "<p>The type of quick connect. In the Amazon Connect console, when you create a quick connect, you are\n   prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE). </p>",
9066                        "smithy.api#required": {}
9067                    }
9068                },
9069                "UserConfig": {
9070                    "target": "com.amazonaws.connect#UserQuickConnectConfig",
9071                    "traits": {
9072                        "smithy.api#documentation": "<p>The user configuration. This is required only if QuickConnectType is USER.</p>"
9073                    }
9074                },
9075                "QueueConfig": {
9076                    "target": "com.amazonaws.connect#QueueQuickConnectConfig",
9077                    "traits": {
9078                        "smithy.api#documentation": "<p>The queue configuration. This is required only if QuickConnectType is QUEUE.</p>"
9079                    }
9080                },
9081                "PhoneConfig": {
9082                    "target": "com.amazonaws.connect#PhoneNumberQuickConnectConfig",
9083                    "traits": {
9084                        "smithy.api#documentation": "<p>The phone configuration. This is required only if QuickConnectType is PHONE_NUMBER.</p>"
9085                    }
9086                }
9087            },
9088            "traits": {
9089                "smithy.api#documentation": "<p>Contains configuration settings for a quick connect.</p>"
9090            }
9091        },
9092        "com.amazonaws.connect#QuickConnectDescription": {
9093            "type": "string",
9094            "traits": {
9095                "smithy.api#length": {
9096                    "min": 0,
9097                    "max": 250
9098                }
9099            }
9100        },
9101        "com.amazonaws.connect#QuickConnectId": {
9102            "type": "string"
9103        },
9104        "com.amazonaws.connect#QuickConnectName": {
9105            "type": "string",
9106            "traits": {
9107                "smithy.api#length": {
9108                    "min": 1,
9109                    "max": 127
9110                }
9111            }
9112        },
9113        "com.amazonaws.connect#QuickConnectSummary": {
9114            "type": "structure",
9115            "members": {
9116                "Id": {
9117                    "target": "com.amazonaws.connect#QuickConnectId",
9118                    "traits": {
9119                        "smithy.api#documentation": "<p>The identifier for the quick connect.</p>"
9120                    }
9121                },
9122                "Arn": {
9123                    "target": "com.amazonaws.connect#ARN",
9124                    "traits": {
9125                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the quick connect.</p>"
9126                    }
9127                },
9128                "Name": {
9129                    "target": "com.amazonaws.connect#QuickConnectName",
9130                    "traits": {
9131                        "smithy.api#documentation": "<p>The name of the quick connect.</p>"
9132                    }
9133                },
9134                "QuickConnectType": {
9135                    "target": "com.amazonaws.connect#QuickConnectType",
9136                    "traits": {
9137                        "smithy.api#documentation": "<p>The type of quick connect. In the Amazon Connect console, when you create a quick connect, you are\n   prompted to assign one of the following types: Agent (USER), External (PHONE_NUMBER), or Queue (QUEUE).</p>"
9138                    }
9139                }
9140            },
9141            "traits": {
9142                "smithy.api#documentation": "<p>Contains summary information about a quick connect.</p>"
9143            }
9144        },
9145        "com.amazonaws.connect#QuickConnectSummaryList": {
9146            "type": "list",
9147            "member": {
9148                "target": "com.amazonaws.connect#QuickConnectSummary"
9149            }
9150        },
9151        "com.amazonaws.connect#QuickConnectType": {
9152            "type": "string",
9153            "traits": {
9154                "smithy.api#enum": [
9155                    {
9156                        "value": "USER",
9157                        "name": "USER"
9158                    },
9159                    {
9160                        "value": "QUEUE",
9161                        "name": "QUEUE"
9162                    },
9163                    {
9164                        "value": "PHONE_NUMBER",
9165                        "name": "PHONE_NUMBER"
9166                    }
9167                ]
9168            }
9169        },
9170        "com.amazonaws.connect#QuickConnectTypes": {
9171            "type": "list",
9172            "member": {
9173                "target": "com.amazonaws.connect#QuickConnectType"
9174            },
9175            "traits": {
9176                "smithy.api#length": {
9177                    "min": 0,
9178                    "max": 3
9179                }
9180            }
9181        },
9182        "com.amazonaws.connect#QuickConnectsList": {
9183            "type": "list",
9184            "member": {
9185                "target": "com.amazonaws.connect#QuickConnectId"
9186            },
9187            "traits": {
9188                "smithy.api#length": {
9189                    "min": 1,
9190                    "max": 50
9191                }
9192            }
9193        },
9194        "com.amazonaws.connect#Reference": {
9195            "type": "structure",
9196            "members": {
9197                "Value": {
9198                    "target": "com.amazonaws.connect#ReferenceValue",
9199                    "traits": {
9200                        "smithy.api#documentation": "<p>A formatted URL that displays to an agent in the Contact Control Panel (CCP)</p>",
9201                        "smithy.api#required": {}
9202                    }
9203                },
9204                "Type": {
9205                    "target": "com.amazonaws.connect#ReferenceType",
9206                    "traits": {
9207                        "smithy.api#documentation": "<p>A valid\n   URL.</p>",
9208                        "smithy.api#required": {}
9209                    }
9210                }
9211            },
9212            "traits": {
9213                "smithy.api#documentation": "<p>A link that an agent selects to complete a given task. You can have up to 4,096 UTF-8 bytes\n   across all references for a contact.</p>"
9214            }
9215        },
9216        "com.amazonaws.connect#ReferenceKey": {
9217            "type": "string",
9218            "traits": {
9219                "smithy.api#length": {
9220                    "min": 1,
9221                    "max": 4096
9222                }
9223            }
9224        },
9225        "com.amazonaws.connect#ReferenceType": {
9226            "type": "string",
9227            "traits": {
9228                "smithy.api#enum": [
9229                    {
9230                        "value": "URL",
9231                        "name": "URL"
9232                    }
9233                ]
9234            }
9235        },
9236        "com.amazonaws.connect#ReferenceValue": {
9237            "type": "string",
9238            "traits": {
9239                "smithy.api#length": {
9240                    "min": 0,
9241                    "max": 4096
9242                }
9243            }
9244        },
9245        "com.amazonaws.connect#ResourceConflictException": {
9246            "type": "structure",
9247            "members": {
9248                "Message": {
9249                    "target": "com.amazonaws.connect#Message"
9250                }
9251            },
9252            "traits": {
9253                "smithy.api#documentation": "<p>A resource already has that name.</p>",
9254                "smithy.api#error": "client",
9255                "smithy.api#httpError": 409
9256            }
9257        },
9258        "com.amazonaws.connect#ResourceInUseException": {
9259            "type": "structure",
9260            "members": {
9261                "Message": {
9262                    "target": "com.amazonaws.connect#Message"
9263                },
9264                "ResourceType": {
9265                    "target": "com.amazonaws.connect#ResourceType",
9266                    "traits": {
9267                        "smithy.api#documentation": "<p>The type of resource.</p>"
9268                    }
9269                },
9270                "ResourceId": {
9271                    "target": "com.amazonaws.connect#ARN",
9272                    "traits": {
9273                        "smithy.api#documentation": "<p>The identifier for the resource.</p>"
9274                    }
9275                }
9276            },
9277            "traits": {
9278                "smithy.api#documentation": "<p>That resource is already in use. Please try another.</p>",
9279                "smithy.api#error": "client",
9280                "smithy.api#httpError": 409
9281            }
9282        },
9283        "com.amazonaws.connect#ResourceNotFoundException": {
9284            "type": "structure",
9285            "members": {
9286                "Message": {
9287                    "target": "com.amazonaws.connect#Message",
9288                    "traits": {
9289                        "smithy.api#documentation": "<p>The message about the resource.</p>"
9290                    }
9291                }
9292            },
9293            "traits": {
9294                "smithy.api#documentation": "<p>The specified resource was not found.</p>",
9295                "smithy.api#error": "client",
9296                "smithy.api#httpError": 404
9297            }
9298        },
9299        "com.amazonaws.connect#ResourceType": {
9300            "type": "string",
9301            "traits": {
9302                "smithy.api#enum": [
9303                    {
9304                        "value": "CONTACT",
9305                        "name": "CONTACT"
9306                    },
9307                    {
9308                        "value": "CONTACT_FLOW",
9309                        "name": "CONTACT_FLOW"
9310                    },
9311                    {
9312                        "value": "INSTANCE",
9313                        "name": "INSTANCE"
9314                    },
9315                    {
9316                        "value": "PARTICIPANT",
9317                        "name": "PARTICIPANT"
9318                    },
9319                    {
9320                        "value": "HIERARCHY_LEVEL",
9321                        "name": "HIERARCHY_LEVEL"
9322                    },
9323                    {
9324                        "value": "HIERARCHY_GROUP",
9325                        "name": "HIERARCHY_GROUP"
9326                    },
9327                    {
9328                        "value": "USER",
9329                        "name": "USER"
9330                    }
9331                ]
9332            }
9333        },
9334        "com.amazonaws.connect#ResumeContactRecording": {
9335            "type": "operation",
9336            "input": {
9337                "target": "com.amazonaws.connect#ResumeContactRecordingRequest"
9338            },
9339            "output": {
9340                "target": "com.amazonaws.connect#ResumeContactRecordingResponse"
9341            },
9342            "errors": [
9343                {
9344                    "target": "com.amazonaws.connect#InternalServiceException"
9345                },
9346                {
9347                    "target": "com.amazonaws.connect#InvalidRequestException"
9348                },
9349                {
9350                    "target": "com.amazonaws.connect#ResourceNotFoundException"
9351                }
9352            ],
9353            "traits": {
9354                "smithy.api#documentation": "<p>When a contact is being recorded, and the recording has been suspended using\n   SuspendContactRecording, this API resumes recording the call.</p>\n\n         <p>Only voice recordings are supported at this time.</p>",
9355                "smithy.api#http": {
9356                    "method": "POST",
9357                    "uri": "/contact/resume-recording",
9358                    "code": 200
9359                }
9360            }
9361        },
9362        "com.amazonaws.connect#ResumeContactRecordingRequest": {
9363            "type": "structure",
9364            "members": {
9365                "InstanceId": {
9366                    "target": "com.amazonaws.connect#InstanceId",
9367                    "traits": {
9368                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
9369                        "smithy.api#required": {}
9370                    }
9371                },
9372                "ContactId": {
9373                    "target": "com.amazonaws.connect#ContactId",
9374                    "traits": {
9375                        "smithy.api#documentation": "<p>The identifier of the contact.</p>",
9376                        "smithy.api#required": {}
9377                    }
9378                },
9379                "InitialContactId": {
9380                    "target": "com.amazonaws.connect#ContactId",
9381                    "traits": {
9382                        "smithy.api#documentation": "<p>The identifier of the contact. This is the identifier of the contact associated with the\n   first interaction with the contact center.</p>",
9383                        "smithy.api#required": {}
9384                    }
9385                }
9386            }
9387        },
9388        "com.amazonaws.connect#ResumeContactRecordingResponse": {
9389            "type": "structure",
9390            "members": {}
9391        },
9392        "com.amazonaws.connect#RoutingProfile": {
9393            "type": "structure",
9394            "members": {
9395                "InstanceId": {
9396                    "target": "com.amazonaws.connect#InstanceId",
9397                    "traits": {
9398                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>"
9399                    }
9400                },
9401                "Name": {
9402                    "target": "com.amazonaws.connect#RoutingProfileName",
9403                    "traits": {
9404                        "smithy.api#documentation": "<p>The name of the routing profile.</p>"
9405                    }
9406                },
9407                "RoutingProfileArn": {
9408                    "target": "com.amazonaws.connect#ARN",
9409                    "traits": {
9410                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the routing profile.</p>"
9411                    }
9412                },
9413                "RoutingProfileId": {
9414                    "target": "com.amazonaws.connect#RoutingProfileId",
9415                    "traits": {
9416                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>"
9417                    }
9418                },
9419                "Description": {
9420                    "target": "com.amazonaws.connect#RoutingProfileDescription",
9421                    "traits": {
9422                        "smithy.api#documentation": "<p>The description of the routing profile.</p>"
9423                    }
9424                },
9425                "MediaConcurrencies": {
9426                    "target": "com.amazonaws.connect#MediaConcurrencies",
9427                    "traits": {
9428                        "smithy.api#documentation": "<p>The channels agents can handle in the Contact Control Panel (CCP) for this routing\n   profile.</p>"
9429                    }
9430                },
9431                "DefaultOutboundQueueId": {
9432                    "target": "com.amazonaws.connect#QueueId",
9433                    "traits": {
9434                        "smithy.api#documentation": "<p>The identifier of the default outbound queue for this routing profile.</p>"
9435                    }
9436                },
9437                "Tags": {
9438                    "target": "com.amazonaws.connect#TagMap",
9439                    "traits": {
9440                        "smithy.api#documentation": "<p>One or more tags.</p>"
9441                    }
9442                }
9443            },
9444            "traits": {
9445                "smithy.api#documentation": "<p>Contains information about a routing profile.</p>"
9446            }
9447        },
9448        "com.amazonaws.connect#RoutingProfileDescription": {
9449            "type": "string",
9450            "traits": {
9451                "smithy.api#length": {
9452                    "min": 1,
9453                    "max": 250
9454                }
9455            }
9456        },
9457        "com.amazonaws.connect#RoutingProfileId": {
9458            "type": "string"
9459        },
9460        "com.amazonaws.connect#RoutingProfileName": {
9461            "type": "string",
9462            "traits": {
9463                "smithy.api#length": {
9464                    "min": 1,
9465                    "max": 127
9466                }
9467            }
9468        },
9469        "com.amazonaws.connect#RoutingProfileQueueConfig": {
9470            "type": "structure",
9471            "members": {
9472                "QueueReference": {
9473                    "target": "com.amazonaws.connect#RoutingProfileQueueReference",
9474                    "traits": {
9475                        "smithy.api#documentation": "<p>Contains information about a queue resource.</p>",
9476                        "smithy.api#required": {}
9477                    }
9478                },
9479                "Priority": {
9480                    "target": "com.amazonaws.connect#Priority",
9481                    "traits": {
9482                        "smithy.api#box": {},
9483                        "smithy.api#documentation": "<p>The order in which contacts are to be handled for the queue. For more information, see\n    <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html\">Queues: priority and\n    delay</a>.</p>",
9484                        "smithy.api#required": {}
9485                    }
9486                },
9487                "Delay": {
9488                    "target": "com.amazonaws.connect#Delay",
9489                    "traits": {
9490                        "smithy.api#box": {},
9491                        "smithy.api#documentation": "<p>The delay, in seconds, a contact should be in the queue before they are routed to an\n   available agent. For more information, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html\">Queues: priority and\n    delay</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
9492                        "smithy.api#required": {}
9493                    }
9494                }
9495            },
9496            "traits": {
9497                "smithy.api#documentation": "<p>Contains information about the queue and channel for which priority and delay can be\n   set.</p>"
9498            }
9499        },
9500        "com.amazonaws.connect#RoutingProfileQueueConfigList": {
9501            "type": "list",
9502            "member": {
9503                "target": "com.amazonaws.connect#RoutingProfileQueueConfig"
9504            },
9505            "traits": {
9506                "smithy.api#length": {
9507                    "min": 1,
9508                    "max": 10
9509                }
9510            }
9511        },
9512        "com.amazonaws.connect#RoutingProfileQueueConfigSummary": {
9513            "type": "structure",
9514            "members": {
9515                "QueueId": {
9516                    "target": "com.amazonaws.connect#QueueId",
9517                    "traits": {
9518                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
9519                        "smithy.api#required": {}
9520                    }
9521                },
9522                "QueueArn": {
9523                    "target": "com.amazonaws.connect#ARN",
9524                    "traits": {
9525                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the queue.</p>",
9526                        "smithy.api#required": {}
9527                    }
9528                },
9529                "QueueName": {
9530                    "target": "com.amazonaws.connect#QueueName",
9531                    "traits": {
9532                        "smithy.api#documentation": "<p>The name of the queue.</p>",
9533                        "smithy.api#required": {}
9534                    }
9535                },
9536                "Priority": {
9537                    "target": "com.amazonaws.connect#Priority",
9538                    "traits": {
9539                        "smithy.api#documentation": "<p>The order in which contacts are to be handled for the queue. For more information, see\n    <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html\">Queues: priority and\n    delay</a>.</p>",
9540                        "smithy.api#required": {}
9541                    }
9542                },
9543                "Delay": {
9544                    "target": "com.amazonaws.connect#Delay",
9545                    "traits": {
9546                        "smithy.api#documentation": "<p>The delay, in seconds, that a contact should be in the queue before they are routed to an\n   available agent. For more information, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/concepts-routing-profiles-priority.html\">Queues: priority and\n    delay</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
9547                        "smithy.api#required": {}
9548                    }
9549                },
9550                "Channel": {
9551                    "target": "com.amazonaws.connect#Channel",
9552                    "traits": {
9553                        "smithy.api#documentation": "<p>The channels this queue supports.</p>",
9554                        "smithy.api#required": {}
9555                    }
9556                }
9557            },
9558            "traits": {
9559                "smithy.api#documentation": "<p>Contains summary information about a routing profile queue.</p>"
9560            }
9561        },
9562        "com.amazonaws.connect#RoutingProfileQueueConfigSummaryList": {
9563            "type": "list",
9564            "member": {
9565                "target": "com.amazonaws.connect#RoutingProfileQueueConfigSummary"
9566            }
9567        },
9568        "com.amazonaws.connect#RoutingProfileQueueReference": {
9569            "type": "structure",
9570            "members": {
9571                "QueueId": {
9572                    "target": "com.amazonaws.connect#QueueId",
9573                    "traits": {
9574                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
9575                        "smithy.api#required": {}
9576                    }
9577                },
9578                "Channel": {
9579                    "target": "com.amazonaws.connect#Channel",
9580                    "traits": {
9581                        "smithy.api#documentation": "<p>The channels agents can handle in the Contact Control Panel (CCP) for this routing\n   profile.</p>",
9582                        "smithy.api#required": {}
9583                    }
9584                }
9585            },
9586            "traits": {
9587                "smithy.api#documentation": "<p>Contains the channel and queue identifier for a routing profile.</p>"
9588            }
9589        },
9590        "com.amazonaws.connect#RoutingProfileQueueReferenceList": {
9591            "type": "list",
9592            "member": {
9593                "target": "com.amazonaws.connect#RoutingProfileQueueReference"
9594            }
9595        },
9596        "com.amazonaws.connect#RoutingProfileSummary": {
9597            "type": "structure",
9598            "members": {
9599                "Id": {
9600                    "target": "com.amazonaws.connect#RoutingProfileId",
9601                    "traits": {
9602                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>"
9603                    }
9604                },
9605                "Arn": {
9606                    "target": "com.amazonaws.connect#ARN",
9607                    "traits": {
9608                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the routing profile.</p>"
9609                    }
9610                },
9611                "Name": {
9612                    "target": "com.amazonaws.connect#RoutingProfileName",
9613                    "traits": {
9614                        "smithy.api#documentation": "<p>The name of the routing profile.</p>"
9615                    }
9616                }
9617            },
9618            "traits": {
9619                "smithy.api#documentation": "<p>Contains summary information about a routing profile.</p>"
9620            }
9621        },
9622        "com.amazonaws.connect#RoutingProfileSummaryList": {
9623            "type": "list",
9624            "member": {
9625                "target": "com.amazonaws.connect#RoutingProfileSummary"
9626            }
9627        },
9628        "com.amazonaws.connect#S3Config": {
9629            "type": "structure",
9630            "members": {
9631                "BucketName": {
9632                    "target": "com.amazonaws.connect#BucketName",
9633                    "traits": {
9634                        "smithy.api#documentation": "<p>The S3 bucket name.</p>",
9635                        "smithy.api#required": {}
9636                    }
9637                },
9638                "BucketPrefix": {
9639                    "target": "com.amazonaws.connect#Prefix",
9640                    "traits": {
9641                        "smithy.api#documentation": "<p>The S3 bucket prefix.</p>",
9642                        "smithy.api#required": {}
9643                    }
9644                },
9645                "EncryptionConfig": {
9646                    "target": "com.amazonaws.connect#EncryptionConfig",
9647                    "traits": {
9648                        "smithy.api#documentation": "<p>The Amazon S3 encryption configuration.</p>"
9649                    }
9650                }
9651            },
9652            "traits": {
9653                "smithy.api#documentation": "<p>Information about the Amazon Simple Storage Service (Amazon S3) storage type.</p>"
9654            }
9655        },
9656        "com.amazonaws.connect#SecurityKey": {
9657            "type": "structure",
9658            "members": {
9659                "AssociationId": {
9660                    "target": "com.amazonaws.connect#AssociationId",
9661                    "traits": {
9662                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>"
9663                    }
9664                },
9665                "Key": {
9666                    "target": "com.amazonaws.connect#PEM",
9667                    "traits": {
9668                        "smithy.api#documentation": "<p>The key of the security key.</p>"
9669                    }
9670                },
9671                "CreationTime": {
9672                    "target": "com.amazonaws.connect#Timestamp",
9673                    "traits": {
9674                        "smithy.api#documentation": "<p>When the security key was created.</p>"
9675                    }
9676                }
9677            },
9678            "traits": {
9679                "smithy.api#documentation": "<p>Configuration information of the security key.</p>"
9680            }
9681        },
9682        "com.amazonaws.connect#SecurityKeysList": {
9683            "type": "list",
9684            "member": {
9685                "target": "com.amazonaws.connect#SecurityKey"
9686            }
9687        },
9688        "com.amazonaws.connect#SecurityProfileId": {
9689            "type": "string"
9690        },
9691        "com.amazonaws.connect#SecurityProfileIds": {
9692            "type": "list",
9693            "member": {
9694                "target": "com.amazonaws.connect#SecurityProfileId"
9695            },
9696            "traits": {
9697                "smithy.api#length": {
9698                    "min": 1,
9699                    "max": 10
9700                }
9701            }
9702        },
9703        "com.amazonaws.connect#SecurityProfileName": {
9704            "type": "string"
9705        },
9706        "com.amazonaws.connect#SecurityProfileSummary": {
9707            "type": "structure",
9708            "members": {
9709                "Id": {
9710                    "target": "com.amazonaws.connect#SecurityProfileId",
9711                    "traits": {
9712                        "smithy.api#documentation": "<p>The identifier of the security profile.</p>"
9713                    }
9714                },
9715                "Arn": {
9716                    "target": "com.amazonaws.connect#ARN",
9717                    "traits": {
9718                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the security profile.</p>"
9719                    }
9720                },
9721                "Name": {
9722                    "target": "com.amazonaws.connect#SecurityProfileName",
9723                    "traits": {
9724                        "smithy.api#documentation": "<p>The name of the security profile.</p>"
9725                    }
9726                }
9727            },
9728            "traits": {
9729                "smithy.api#documentation": "<p>Contains information about a security profile.</p>"
9730            }
9731        },
9732        "com.amazonaws.connect#SecurityProfileSummaryList": {
9733            "type": "list",
9734            "member": {
9735                "target": "com.amazonaws.connect#SecurityProfileSummary"
9736            }
9737        },
9738        "com.amazonaws.connect#SecurityToken": {
9739            "type": "string",
9740            "traits": {
9741                "smithy.api#sensitive": {}
9742            }
9743        },
9744        "com.amazonaws.connect#ServiceQuotaExceededException": {
9745            "type": "structure",
9746            "members": {
9747                "Message": {
9748                    "target": "com.amazonaws.connect#Message"
9749                }
9750            },
9751            "traits": {
9752                "smithy.api#documentation": "<p>The service quota has been exceeded.</p>",
9753                "smithy.api#error": "client",
9754                "smithy.api#httpError": 402
9755            }
9756        },
9757        "com.amazonaws.connect#SourceApplicationName": {
9758            "type": "string",
9759            "traits": {
9760                "smithy.api#length": {
9761                    "min": 1,
9762                    "max": 100
9763                },
9764                "smithy.api#pattern": "^[a-zA-Z0-9_ -]+$"
9765            }
9766        },
9767        "com.amazonaws.connect#SourceType": {
9768            "type": "string",
9769            "traits": {
9770                "smithy.api#enum": [
9771                    {
9772                        "value": "SALESFORCE",
9773                        "name": "SALESFORCE"
9774                    },
9775                    {
9776                        "value": "ZENDESK",
9777                        "name": "ZENDESK"
9778                    }
9779                ]
9780            }
9781        },
9782        "com.amazonaws.connect#StartChatContact": {
9783            "type": "operation",
9784            "input": {
9785                "target": "com.amazonaws.connect#StartChatContactRequest"
9786            },
9787            "output": {
9788                "target": "com.amazonaws.connect#StartChatContactResponse"
9789            },
9790            "errors": [
9791                {
9792                    "target": "com.amazonaws.connect#InternalServiceException"
9793                },
9794                {
9795                    "target": "com.amazonaws.connect#InvalidParameterException"
9796                },
9797                {
9798                    "target": "com.amazonaws.connect#InvalidRequestException"
9799                },
9800                {
9801                    "target": "com.amazonaws.connect#LimitExceededException"
9802                },
9803                {
9804                    "target": "com.amazonaws.connect#ResourceNotFoundException"
9805                }
9806            ],
9807            "traits": {
9808                "smithy.api#documentation": "<p>Initiates a contact flow to start a new chat for the customer. Response of this API provides\n   a token required to obtain credentials from the <a href=\"https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html\">CreateParticipantConnection</a> API in the Amazon Connect Participant Service.</p>\n\n         <p>When a new chat contact is successfully created, clients must subscribe to the participant’s\n   connection for the created chat within 5 minutes. This is achieved by invoking <a href=\"https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html\">CreateParticipantConnection</a> with WEBSOCKET and CONNECTION_CREDENTIALS. </p>\n\n         <p>A 429 error occurs in two situations:</p>\n         <ul>\n            <li>\n               <p>API rate limit is exceeded. API TPS throttling returns a <code>TooManyRequests</code>\n     exception from the API Gateway.</p>\n            </li>\n            <li>\n               <p>The <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html\">quota for concurrent active\n      chats</a> is exceeded. Active chat throttling returns a\n      <code>LimitExceededException</code>.</p>\n            </li>\n         </ul>\n\n         <p>For more information about chat, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/chat.html\">Chat</a> in the <i>Amazon Connect Administrator\n    Guide</i>.</p>",
9809                "smithy.api#http": {
9810                    "method": "PUT",
9811                    "uri": "/contact/chat",
9812                    "code": 200
9813                }
9814            }
9815        },
9816        "com.amazonaws.connect#StartChatContactRequest": {
9817            "type": "structure",
9818            "members": {
9819                "InstanceId": {
9820                    "target": "com.amazonaws.connect#InstanceId",
9821                    "traits": {
9822                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
9823                        "smithy.api#required": {}
9824                    }
9825                },
9826                "ContactFlowId": {
9827                    "target": "com.amazonaws.connect#ContactFlowId",
9828                    "traits": {
9829                        "smithy.api#documentation": "<p>The identifier of the contact flow for initiating the chat.\n   To\n   see the ContactFlowId in the Amazon Connect console user interface, on the navigation menu go to <b>Routing</b>, <b>Contact Flows</b>. Choose the contact flow. On\n   the contact flow page, under the name of the contact flow, choose <b>Show\n    additional flow information</b>. The ContactFlowId is the last part of the ARN, shown\n   here in bold: </p>\n         <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>\n         </p>",
9830                        "smithy.api#required": {}
9831                    }
9832                },
9833                "Attributes": {
9834                    "target": "com.amazonaws.connect#Attributes",
9835                    "traits": {
9836                        "smithy.api#documentation": "<p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect\n   attributes. They can be accessed in contact flows just like any other contact attributes. </p>\n         <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys\n   can include only alphanumeric, dash, and underscore characters.</p>"
9837                    }
9838                },
9839                "ParticipantDetails": {
9840                    "target": "com.amazonaws.connect#ParticipantDetails",
9841                    "traits": {
9842                        "smithy.api#documentation": "<p>Information identifying the participant.</p>",
9843                        "smithy.api#required": {}
9844                    }
9845                },
9846                "InitialMessage": {
9847                    "target": "com.amazonaws.connect#ChatMessage",
9848                    "traits": {
9849                        "smithy.api#documentation": "<p>The initial message to be sent to the newly created chat.</p>"
9850                    }
9851                },
9852                "ClientToken": {
9853                    "target": "com.amazonaws.connect#ClientToken",
9854                    "traits": {
9855                        "smithy.api#documentation": "<p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the\n   request.</p>",
9856                        "smithy.api#idempotencyToken": {}
9857                    }
9858                }
9859            }
9860        },
9861        "com.amazonaws.connect#StartChatContactResponse": {
9862            "type": "structure",
9863            "members": {
9864                "ContactId": {
9865                    "target": "com.amazonaws.connect#ContactId",
9866                    "traits": {
9867                        "smithy.api#documentation": "<p>The identifier of this contact within the Amazon Connect instance. </p>"
9868                    }
9869                },
9870                "ParticipantId": {
9871                    "target": "com.amazonaws.connect#ParticipantId",
9872                    "traits": {
9873                        "smithy.api#documentation": "<p>The identifier for a chat participant. The participantId for a chat participant is the same\n   throughout the chat lifecycle.</p>"
9874                    }
9875                },
9876                "ParticipantToken": {
9877                    "target": "com.amazonaws.connect#ParticipantToken",
9878                    "traits": {
9879                        "smithy.api#documentation": "<p>The token used by the chat participant to call <a href=\"https://docs.aws.amazon.com/connect-participant/latest/APIReference/API_CreateParticipantConnection.html\">CreateParticipantConnection</a>. The participant token is valid for the lifetime of a chat\n   participant.</p>"
9880                    }
9881                }
9882            }
9883        },
9884        "com.amazonaws.connect#StartContactRecording": {
9885            "type": "operation",
9886            "input": {
9887                "target": "com.amazonaws.connect#StartContactRecordingRequest"
9888            },
9889            "output": {
9890                "target": "com.amazonaws.connect#StartContactRecordingResponse"
9891            },
9892            "errors": [
9893                {
9894                    "target": "com.amazonaws.connect#InternalServiceException"
9895                },
9896                {
9897                    "target": "com.amazonaws.connect#InvalidParameterException"
9898                },
9899                {
9900                    "target": "com.amazonaws.connect#InvalidRequestException"
9901                },
9902                {
9903                    "target": "com.amazonaws.connect#ResourceNotFoundException"
9904                }
9905            ],
9906            "traits": {
9907                "smithy.api#documentation": "<p>Starts recording the contact when the agent joins the call. StartContactRecording is a\n   one-time action. For example, if you use StopContactRecording to stop recording an ongoing call,\n   you can't use StartContactRecording to restart it. For scenarios where the recording has started\n   and you want to suspend and resume it, such as when collecting sensitive information (for\n   example, a credit card number), use SuspendContactRecording and ResumeContactRecording.</p>\n         <p>You can use this API to override the recording behavior configured in the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/set-recording-behavior.html\">Set recording\n    behavior</a> block.</p>\n         <p>Only voice recordings are supported at this time.</p>",
9908                "smithy.api#http": {
9909                    "method": "POST",
9910                    "uri": "/contact/start-recording",
9911                    "code": 200
9912                }
9913            }
9914        },
9915        "com.amazonaws.connect#StartContactRecordingRequest": {
9916            "type": "structure",
9917            "members": {
9918                "InstanceId": {
9919                    "target": "com.amazonaws.connect#InstanceId",
9920                    "traits": {
9921                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
9922                        "smithy.api#required": {}
9923                    }
9924                },
9925                "ContactId": {
9926                    "target": "com.amazonaws.connect#ContactId",
9927                    "traits": {
9928                        "smithy.api#documentation": "<p>The identifier of the contact.</p>",
9929                        "smithy.api#required": {}
9930                    }
9931                },
9932                "InitialContactId": {
9933                    "target": "com.amazonaws.connect#ContactId",
9934                    "traits": {
9935                        "smithy.api#documentation": "<p>The identifier of the contact. This is the identifier of the contact associated with the\n   first interaction with the contact center.</p>",
9936                        "smithy.api#required": {}
9937                    }
9938                },
9939                "VoiceRecordingConfiguration": {
9940                    "target": "com.amazonaws.connect#VoiceRecordingConfiguration",
9941                    "traits": {
9942                        "smithy.api#documentation": "<p>The person being recorded.</p>",
9943                        "smithy.api#required": {}
9944                    }
9945                }
9946            }
9947        },
9948        "com.amazonaws.connect#StartContactRecordingResponse": {
9949            "type": "structure",
9950            "members": {}
9951        },
9952        "com.amazonaws.connect#StartOutboundVoiceContact": {
9953            "type": "operation",
9954            "input": {
9955                "target": "com.amazonaws.connect#StartOutboundVoiceContactRequest"
9956            },
9957            "output": {
9958                "target": "com.amazonaws.connect#StartOutboundVoiceContactResponse"
9959            },
9960            "errors": [
9961                {
9962                    "target": "com.amazonaws.connect#DestinationNotAllowedException"
9963                },
9964                {
9965                    "target": "com.amazonaws.connect#InternalServiceException"
9966                },
9967                {
9968                    "target": "com.amazonaws.connect#InvalidParameterException"
9969                },
9970                {
9971                    "target": "com.amazonaws.connect#InvalidRequestException"
9972                },
9973                {
9974                    "target": "com.amazonaws.connect#LimitExceededException"
9975                },
9976                {
9977                    "target": "com.amazonaws.connect#OutboundContactNotPermittedException"
9978                },
9979                {
9980                    "target": "com.amazonaws.connect#ResourceNotFoundException"
9981                }
9982            ],
9983            "traits": {
9984                "smithy.api#documentation": "<p>Places an outbound call to a contact, and then initiates the contact flow. It performs the\n   actions in the contact flow that's specified (in <code>ContactFlowId</code>).</p>\n\n         <p>Agents do not initiate the outbound API, which means that they do not dial the contact. If\n   the contact flow places an outbound call to a contact, and then puts the contact in queue,  the\n   call is then routed to the agent, like any other inbound case.</p>\n\n         <p>There is a 60-second dialing timeout for this operation. If the call is not connected after\n   60 seconds, it fails.</p>\n         <note>\n            <p>UK numbers with a 447 prefix are not allowed by default. Before you can dial these UK\n    mobile numbers, you must submit a service quota increase request. For more information, see\n     <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html\">Amazon Connect Service Quotas</a> in the <i>Amazon Connect Administrator Guide</i>. </p>\n         </note>",
9985                "smithy.api#http": {
9986                    "method": "PUT",
9987                    "uri": "/contact/outbound-voice",
9988                    "code": 200
9989                }
9990            }
9991        },
9992        "com.amazonaws.connect#StartOutboundVoiceContactRequest": {
9993            "type": "structure",
9994            "members": {
9995                "DestinationPhoneNumber": {
9996                    "target": "com.amazonaws.connect#PhoneNumber",
9997                    "traits": {
9998                        "smithy.api#documentation": "<p>The phone number of the customer, in E.164 format.</p>",
9999                        "smithy.api#required": {}
10000                    }
10001                },
10002                "ContactFlowId": {
10003                    "target": "com.amazonaws.connect#ContactFlowId",
10004                    "traits": {
10005                        "smithy.api#documentation": "<p>The\n   identifier of the contact flow for the outbound call. To see the ContactFlowId in the Amazon Connect console user interface, on the navigation menu go to <b>Routing</b>, <b>Contact Flows</b>. Choose the contact flow. On\n   the contact flow page, under the name of the contact flow, choose <b>Show\n    additional flow information</b>. The ContactFlowId is the last part of the ARN, shown\n   here in bold: </p>\n         <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>\n         </p>",
10006                        "smithy.api#required": {}
10007                    }
10008                },
10009                "InstanceId": {
10010                    "target": "com.amazonaws.connect#InstanceId",
10011                    "traits": {
10012                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10013                        "smithy.api#required": {}
10014                    }
10015                },
10016                "ClientToken": {
10017                    "target": "com.amazonaws.connect#ClientToken",
10018                    "traits": {
10019                        "smithy.api#documentation": "<p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the\n   request. The token is valid for 7 days after creation. If a contact is already started, the\n   contact ID is returned. If the contact is disconnected, a new contact is started.</p>",
10020                        "smithy.api#idempotencyToken": {}
10021                    }
10022                },
10023                "SourcePhoneNumber": {
10024                    "target": "com.amazonaws.connect#PhoneNumber",
10025                    "traits": {
10026                        "smithy.api#documentation": "<p>The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify\n   a source phone number, you must specify a queue.</p>"
10027                    }
10028                },
10029                "QueueId": {
10030                    "target": "com.amazonaws.connect#QueueId",
10031                    "traits": {
10032                        "smithy.api#documentation": "<p>The queue for the call. If you specify a queue, the phone displayed for caller ID is the\n   phone number specified in the queue. If you do not specify a queue, the queue defined in the\n   contact flow is used. If you do not specify a queue, you must specify a source phone\n   number.</p>"
10033                    }
10034                },
10035                "Attributes": {
10036                    "target": "com.amazonaws.connect#Attributes",
10037                    "traits": {
10038                        "smithy.api#documentation": "<p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect\n   attributes, and can be accessed in contact flows just like any other contact attributes.</p>\n         <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys\n   can include only alphanumeric, dash, and underscore characters.</p>"
10039                    }
10040                }
10041            }
10042        },
10043        "com.amazonaws.connect#StartOutboundVoiceContactResponse": {
10044            "type": "structure",
10045            "members": {
10046                "ContactId": {
10047                    "target": "com.amazonaws.connect#ContactId",
10048                    "traits": {
10049                        "smithy.api#documentation": "<p>The identifier of this contact within the Amazon Connect instance.</p>"
10050                    }
10051                }
10052            }
10053        },
10054        "com.amazonaws.connect#StartTaskContact": {
10055            "type": "operation",
10056            "input": {
10057                "target": "com.amazonaws.connect#StartTaskContactRequest"
10058            },
10059            "output": {
10060                "target": "com.amazonaws.connect#StartTaskContactResponse"
10061            },
10062            "errors": [
10063                {
10064                    "target": "com.amazonaws.connect#InternalServiceException"
10065                },
10066                {
10067                    "target": "com.amazonaws.connect#InvalidParameterException"
10068                },
10069                {
10070                    "target": "com.amazonaws.connect#InvalidRequestException"
10071                },
10072                {
10073                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10074                },
10075                {
10076                    "target": "com.amazonaws.connect#ServiceQuotaExceededException"
10077                },
10078                {
10079                    "target": "com.amazonaws.connect#ThrottlingException"
10080                }
10081            ],
10082            "traits": {
10083                "smithy.api#documentation": "<p>Initiates a contact flow to start a new task.</p>",
10084                "smithy.api#http": {
10085                    "method": "PUT",
10086                    "uri": "/contact/task",
10087                    "code": 200
10088                }
10089            }
10090        },
10091        "com.amazonaws.connect#StartTaskContactRequest": {
10092            "type": "structure",
10093            "members": {
10094                "InstanceId": {
10095                    "target": "com.amazonaws.connect#InstanceId",
10096                    "traits": {
10097                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10098                        "smithy.api#required": {}
10099                    }
10100                },
10101                "PreviousContactId": {
10102                    "target": "com.amazonaws.connect#ContactId",
10103                    "traits": {
10104                        "smithy.api#documentation": "<p>The identifier of the previous chat, voice, or task contact. </p>"
10105                    }
10106                },
10107                "ContactFlowId": {
10108                    "target": "com.amazonaws.connect#ContactFlowId",
10109                    "traits": {
10110                        "smithy.api#documentation": "<p>The identifier of the contact flow for initiating the tasks. To see the ContactFlowId in the\n   Amazon Connect console user interface, on the navigation menu go to <b>Routing</b>, <b>Contact Flows</b>. Choose the contact flow. On\n   the contact flow page, under the name of the contact flow, choose <b>Show\n    additional flow information</b>. The ContactFlowId is the last part of the ARN, shown\n   here in bold: </p>\n         <p>arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/<b>846ec553-a005-41c0-8341-xxxxxxxxxxxx</b>\n         </p>",
10111                        "smithy.api#required": {}
10112                    }
10113                },
10114                "Attributes": {
10115                    "target": "com.amazonaws.connect#Attributes",
10116                    "traits": {
10117                        "smithy.api#documentation": "<p>A custom key-value pair using an attribute map. The attributes are standard Amazon Connect\n   attributes, and can be accessed in contact flows just like any other contact attributes.</p>\n         <p>There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys\n   can include only alphanumeric, dash, and underscore characters.</p>"
10118                    }
10119                },
10120                "Name": {
10121                    "target": "com.amazonaws.connect#Name",
10122                    "traits": {
10123                        "smithy.api#documentation": "<p>The name of a task that is shown to an agent in the Contact Control Panel (CCP).</p>",
10124                        "smithy.api#required": {}
10125                    }
10126                },
10127                "References": {
10128                    "target": "com.amazonaws.connect#ContactReferences",
10129                    "traits": {
10130                        "smithy.api#documentation": "<p>A formatted URL that is shown to an agent in the Contact Control Panel (CCP).</p>"
10131                    }
10132                },
10133                "Description": {
10134                    "target": "com.amazonaws.connect#Description",
10135                    "traits": {
10136                        "smithy.api#documentation": "<p>A description of the task that is shown to an agent in the Contact Control Panel\n   (CCP).</p>"
10137                    }
10138                },
10139                "ClientToken": {
10140                    "target": "com.amazonaws.connect#ClientToken",
10141                    "traits": {
10142                        "smithy.api#documentation": "<p>A unique, case-sensitive identifier that you provide to ensure the idempotency of the\n   request.</p>",
10143                        "smithy.api#idempotencyToken": {}
10144                    }
10145                }
10146            }
10147        },
10148        "com.amazonaws.connect#StartTaskContactResponse": {
10149            "type": "structure",
10150            "members": {
10151                "ContactId": {
10152                    "target": "com.amazonaws.connect#ContactId",
10153                    "traits": {
10154                        "smithy.api#documentation": "<p>The identifier of this contact within the Amazon Connect instance.</p>"
10155                    }
10156                }
10157            }
10158        },
10159        "com.amazonaws.connect#Statistic": {
10160            "type": "string",
10161            "traits": {
10162                "smithy.api#enum": [
10163                    {
10164                        "value": "SUM",
10165                        "name": "SUM"
10166                    },
10167                    {
10168                        "value": "MAX",
10169                        "name": "MAX"
10170                    },
10171                    {
10172                        "value": "AVG",
10173                        "name": "AVG"
10174                    }
10175                ]
10176            }
10177        },
10178        "com.amazonaws.connect#StopContact": {
10179            "type": "operation",
10180            "input": {
10181                "target": "com.amazonaws.connect#StopContactRequest"
10182            },
10183            "output": {
10184                "target": "com.amazonaws.connect#StopContactResponse"
10185            },
10186            "errors": [
10187                {
10188                    "target": "com.amazonaws.connect#ContactNotFoundException"
10189                },
10190                {
10191                    "target": "com.amazonaws.connect#InternalServiceException"
10192                },
10193                {
10194                    "target": "com.amazonaws.connect#InvalidParameterException"
10195                },
10196                {
10197                    "target": "com.amazonaws.connect#InvalidRequestException"
10198                },
10199                {
10200                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10201                }
10202            ],
10203            "traits": {
10204                "smithy.api#documentation": "<p>Ends the specified contact.</p>",
10205                "smithy.api#http": {
10206                    "method": "POST",
10207                    "uri": "/contact/stop",
10208                    "code": 200
10209                }
10210            }
10211        },
10212        "com.amazonaws.connect#StopContactRecording": {
10213            "type": "operation",
10214            "input": {
10215                "target": "com.amazonaws.connect#StopContactRecordingRequest"
10216            },
10217            "output": {
10218                "target": "com.amazonaws.connect#StopContactRecordingResponse"
10219            },
10220            "errors": [
10221                {
10222                    "target": "com.amazonaws.connect#InternalServiceException"
10223                },
10224                {
10225                    "target": "com.amazonaws.connect#InvalidRequestException"
10226                },
10227                {
10228                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10229                }
10230            ],
10231            "traits": {
10232                "smithy.api#documentation": "<p>Stops recording a call when a contact is being recorded. StopContactRecording is a one-time\n   action. If you use StopContactRecording to stop recording an ongoing call, you can't use\n   StartContactRecording to restart it. For scenarios where the recording has started and you want\n   to suspend it for sensitive information (for example, to collect a credit card number), and then\n   restart it, use SuspendContactRecording and ResumeContactRecording.</p>\n\n         <p>Only voice recordings are supported at this time.</p>",
10233                "smithy.api#http": {
10234                    "method": "POST",
10235                    "uri": "/contact/stop-recording",
10236                    "code": 200
10237                }
10238            }
10239        },
10240        "com.amazonaws.connect#StopContactRecordingRequest": {
10241            "type": "structure",
10242            "members": {
10243                "InstanceId": {
10244                    "target": "com.amazonaws.connect#InstanceId",
10245                    "traits": {
10246                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10247                        "smithy.api#required": {}
10248                    }
10249                },
10250                "ContactId": {
10251                    "target": "com.amazonaws.connect#ContactId",
10252                    "traits": {
10253                        "smithy.api#documentation": "<p>The identifier of the contact.</p>",
10254                        "smithy.api#required": {}
10255                    }
10256                },
10257                "InitialContactId": {
10258                    "target": "com.amazonaws.connect#ContactId",
10259                    "traits": {
10260                        "smithy.api#documentation": "<p>The identifier of the contact. This is the identifier of the contact associated with the\n   first interaction with the contact center.</p>",
10261                        "smithy.api#required": {}
10262                    }
10263                }
10264            }
10265        },
10266        "com.amazonaws.connect#StopContactRecordingResponse": {
10267            "type": "structure",
10268            "members": {}
10269        },
10270        "com.amazonaws.connect#StopContactRequest": {
10271            "type": "structure",
10272            "members": {
10273                "ContactId": {
10274                    "target": "com.amazonaws.connect#ContactId",
10275                    "traits": {
10276                        "smithy.api#documentation": "<p>The ID of the contact.</p>",
10277                        "smithy.api#required": {}
10278                    }
10279                },
10280                "InstanceId": {
10281                    "target": "com.amazonaws.connect#InstanceId",
10282                    "traits": {
10283                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10284                        "smithy.api#required": {}
10285                    }
10286                }
10287            }
10288        },
10289        "com.amazonaws.connect#StopContactResponse": {
10290            "type": "structure",
10291            "members": {}
10292        },
10293        "com.amazonaws.connect#StorageType": {
10294            "type": "string",
10295            "traits": {
10296                "smithy.api#enum": [
10297                    {
10298                        "value": "S3",
10299                        "name": "S3"
10300                    },
10301                    {
10302                        "value": "KINESIS_VIDEO_STREAM",
10303                        "name": "KINESIS_VIDEO_STREAM"
10304                    },
10305                    {
10306                        "value": "KINESIS_STREAM",
10307                        "name": "KINESIS_STREAM"
10308                    },
10309                    {
10310                        "value": "KINESIS_FIREHOSE",
10311                        "name": "KINESIS_FIREHOSE"
10312                    }
10313                ]
10314            }
10315        },
10316        "com.amazonaws.connect#String": {
10317            "type": "string"
10318        },
10319        "com.amazonaws.connect#SuspendContactRecording": {
10320            "type": "operation",
10321            "input": {
10322                "target": "com.amazonaws.connect#SuspendContactRecordingRequest"
10323            },
10324            "output": {
10325                "target": "com.amazonaws.connect#SuspendContactRecordingResponse"
10326            },
10327            "errors": [
10328                {
10329                    "target": "com.amazonaws.connect#InternalServiceException"
10330                },
10331                {
10332                    "target": "com.amazonaws.connect#InvalidRequestException"
10333                },
10334                {
10335                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10336                }
10337            ],
10338            "traits": {
10339                "smithy.api#documentation": "<p>When a contact is being recorded, this API suspends recording the call. For example, you\n   might suspend the call recording while collecting sensitive information, such as a credit card\n   number. Then use ResumeContactRecording to restart recording. </p>\n         <p>The period of time that the recording is suspended is filled with silence in the final\n   recording. </p>\n         <p>Only voice recordings are supported at this time.</p>",
10340                "smithy.api#http": {
10341                    "method": "POST",
10342                    "uri": "/contact/suspend-recording",
10343                    "code": 200
10344                }
10345            }
10346        },
10347        "com.amazonaws.connect#SuspendContactRecordingRequest": {
10348            "type": "structure",
10349            "members": {
10350                "InstanceId": {
10351                    "target": "com.amazonaws.connect#InstanceId",
10352                    "traits": {
10353                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10354                        "smithy.api#required": {}
10355                    }
10356                },
10357                "ContactId": {
10358                    "target": "com.amazonaws.connect#ContactId",
10359                    "traits": {
10360                        "smithy.api#documentation": "<p>The identifier of the contact.</p>",
10361                        "smithy.api#required": {}
10362                    }
10363                },
10364                "InitialContactId": {
10365                    "target": "com.amazonaws.connect#ContactId",
10366                    "traits": {
10367                        "smithy.api#documentation": "<p>The identifier of the contact. This is the identifier of the contact associated with the\n   first interaction with the contact center.</p>",
10368                        "smithy.api#required": {}
10369                    }
10370                }
10371            }
10372        },
10373        "com.amazonaws.connect#SuspendContactRecordingResponse": {
10374            "type": "structure",
10375            "members": {}
10376        },
10377        "com.amazonaws.connect#TagKey": {
10378            "type": "string",
10379            "traits": {
10380                "smithy.api#length": {
10381                    "min": 1,
10382                    "max": 128
10383                },
10384                "smithy.api#pattern": "^(?!aws:)[a-zA-Z+-=._:/]+$"
10385            }
10386        },
10387        "com.amazonaws.connect#TagKeyList": {
10388            "type": "list",
10389            "member": {
10390                "target": "com.amazonaws.connect#TagKey"
10391            },
10392            "traits": {
10393                "smithy.api#length": {
10394                    "min": 1,
10395                    "max": 200
10396                }
10397            }
10398        },
10399        "com.amazonaws.connect#TagMap": {
10400            "type": "map",
10401            "key": {
10402                "target": "com.amazonaws.connect#TagKey"
10403            },
10404            "value": {
10405                "target": "com.amazonaws.connect#TagValue"
10406            },
10407            "traits": {
10408                "smithy.api#length": {
10409                    "min": 1,
10410                    "max": 200
10411                }
10412            }
10413        },
10414        "com.amazonaws.connect#TagResource": {
10415            "type": "operation",
10416            "input": {
10417                "target": "com.amazonaws.connect#TagResourceRequest"
10418            },
10419            "errors": [
10420                {
10421                    "target": "com.amazonaws.connect#InternalServiceException"
10422                },
10423                {
10424                    "target": "com.amazonaws.connect#InvalidParameterException"
10425                },
10426                {
10427                    "target": "com.amazonaws.connect#InvalidRequestException"
10428                },
10429                {
10430                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10431                },
10432                {
10433                    "target": "com.amazonaws.connect#ThrottlingException"
10434                }
10435            ],
10436            "traits": {
10437                "smithy.api#documentation": "<p>Adds the specified tags to the specified resource.</p>\n         <p>The supported resource types are users, routing profiles, queues, quick connects, and contact\n   flows.</p>\n         <p>For sample policies that use tags, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/security_iam_id-based-policy-examples.html\">Amazon Connect Identity-Based\n    Policy Examples</a> in the <i>Amazon Connect Administrator Guide</i>.</p>",
10438                "smithy.api#http": {
10439                    "method": "POST",
10440                    "uri": "/tags/{resourceArn}",
10441                    "code": 200
10442                }
10443            }
10444        },
10445        "com.amazonaws.connect#TagResourceRequest": {
10446            "type": "structure",
10447            "members": {
10448                "resourceArn": {
10449                    "target": "com.amazonaws.connect#ARN",
10450                    "traits": {
10451                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the resource.</p>",
10452                        "smithy.api#httpLabel": {},
10453                        "smithy.api#required": {}
10454                    }
10455                },
10456                "tags": {
10457                    "target": "com.amazonaws.connect#TagMap",
10458                    "traits": {
10459                        "smithy.api#documentation": "<p>One or more tags. For example, { \"tags\": {\"key1\":\"value1\", \"key2\":\"value2\"} }.</p>",
10460                        "smithy.api#required": {}
10461                    }
10462                }
10463            }
10464        },
10465        "com.amazonaws.connect#TagValue": {
10466            "type": "string",
10467            "traits": {
10468                "smithy.api#length": {
10469                    "min": 0,
10470                    "max": 256
10471                }
10472            }
10473        },
10474        "com.amazonaws.connect#Threshold": {
10475            "type": "structure",
10476            "members": {
10477                "Comparison": {
10478                    "target": "com.amazonaws.connect#Comparison",
10479                    "traits": {
10480                        "smithy.api#documentation": "<p>The type of comparison. Only \"less than\" (LT) comparisons are supported.</p>"
10481                    }
10482                },
10483                "ThresholdValue": {
10484                    "target": "com.amazonaws.connect#ThresholdValue",
10485                    "traits": {
10486                        "smithy.api#box": {},
10487                        "smithy.api#documentation": "<p>The threshold value to compare.</p>"
10488                    }
10489                }
10490            },
10491            "traits": {
10492                "smithy.api#documentation": "<p>Contains information about the threshold for service level metrics.</p>"
10493            }
10494        },
10495        "com.amazonaws.connect#ThresholdValue": {
10496            "type": "double",
10497            "traits": {
10498                "smithy.api#box": {}
10499            }
10500        },
10501        "com.amazonaws.connect#ThrottlingException": {
10502            "type": "structure",
10503            "members": {
10504                "Message": {
10505                    "target": "com.amazonaws.connect#Message"
10506                }
10507            },
10508            "traits": {
10509                "smithy.api#documentation": "<p>The throttling limit has been exceeded.</p>",
10510                "smithy.api#error": "client",
10511                "smithy.api#httpError": 429
10512            }
10513        },
10514        "com.amazonaws.connect#TimeZone": {
10515            "type": "string"
10516        },
10517        "com.amazonaws.connect#Timestamp": {
10518            "type": "timestamp"
10519        },
10520        "com.amazonaws.connect#URI": {
10521            "type": "string",
10522            "traits": {
10523                "smithy.api#length": {
10524                    "min": 1,
10525                    "max": 2000
10526                }
10527            }
10528        },
10529        "com.amazonaws.connect#Unit": {
10530            "type": "string",
10531            "traits": {
10532                "smithy.api#enum": [
10533                    {
10534                        "value": "SECONDS",
10535                        "name": "SECONDS"
10536                    },
10537                    {
10538                        "value": "COUNT",
10539                        "name": "COUNT"
10540                    },
10541                    {
10542                        "value": "PERCENT",
10543                        "name": "PERCENT"
10544                    }
10545                ]
10546            }
10547        },
10548        "com.amazonaws.connect#UntagResource": {
10549            "type": "operation",
10550            "input": {
10551                "target": "com.amazonaws.connect#UntagResourceRequest"
10552            },
10553            "errors": [
10554                {
10555                    "target": "com.amazonaws.connect#InternalServiceException"
10556                },
10557                {
10558                    "target": "com.amazonaws.connect#InvalidParameterException"
10559                },
10560                {
10561                    "target": "com.amazonaws.connect#InvalidRequestException"
10562                },
10563                {
10564                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10565                },
10566                {
10567                    "target": "com.amazonaws.connect#ThrottlingException"
10568                }
10569            ],
10570            "traits": {
10571                "smithy.api#documentation": "<p>Removes the specified tags from the specified resource.</p>",
10572                "smithy.api#http": {
10573                    "method": "DELETE",
10574                    "uri": "/tags/{resourceArn}",
10575                    "code": 200
10576                }
10577            }
10578        },
10579        "com.amazonaws.connect#UntagResourceRequest": {
10580            "type": "structure",
10581            "members": {
10582                "resourceArn": {
10583                    "target": "com.amazonaws.connect#ARN",
10584                    "traits": {
10585                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the resource.</p>",
10586                        "smithy.api#httpLabel": {},
10587                        "smithy.api#required": {}
10588                    }
10589                },
10590                "tagKeys": {
10591                    "target": "com.amazonaws.connect#TagKeyList",
10592                    "traits": {
10593                        "smithy.api#documentation": "<p>The tag keys.</p>",
10594                        "smithy.api#httpQuery": "tagKeys",
10595                        "smithy.api#required": {}
10596                    }
10597                }
10598            }
10599        },
10600        "com.amazonaws.connect#UpdateContactAttributes": {
10601            "type": "operation",
10602            "input": {
10603                "target": "com.amazonaws.connect#UpdateContactAttributesRequest"
10604            },
10605            "output": {
10606                "target": "com.amazonaws.connect#UpdateContactAttributesResponse"
10607            },
10608            "errors": [
10609                {
10610                    "target": "com.amazonaws.connect#InternalServiceException"
10611                },
10612                {
10613                    "target": "com.amazonaws.connect#InvalidParameterException"
10614                },
10615                {
10616                    "target": "com.amazonaws.connect#InvalidRequestException"
10617                },
10618                {
10619                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10620                }
10621            ],
10622            "traits": {
10623                "smithy.api#documentation": "<p>Creates or updates the contact attributes associated with the specified contact.</p>\n         <p>You can add or update attributes for both ongoing and completed contacts. For example, while\n   the call is active, you can update the customer's name or the reason the customer called. You can\n   add notes about steps that the agent took during the call that display to the next agent that\n   takes the call. You can also update attributes for a contact using data from your CRM application\n   and save the data with the contact in Amazon Connect. You could also flag calls for additional analysis,\n   such as legal review or to identify abusive callers.</p>\n         <p>Contact attributes are available in Amazon Connect for 24 months, and are then deleted.</p>\n\n         <p>\n            <b>Important:</b> You cannot use the operation to update\n   attributes for contacts that occurred prior to the release of the API, which was September 12,\n   2018. You can update attributes only for contacts that started after the release of the API. If\n   you attempt to update attributes for a contact that occurred prior to the release of the API, a\n   400 error is returned. This applies also to queued callbacks that were initiated prior to the\n   release of the API but are still active in your instance.</p>",
10624                "smithy.api#http": {
10625                    "method": "POST",
10626                    "uri": "/contact/attributes",
10627                    "code": 200
10628                }
10629            }
10630        },
10631        "com.amazonaws.connect#UpdateContactAttributesRequest": {
10632            "type": "structure",
10633            "members": {
10634                "InitialContactId": {
10635                    "target": "com.amazonaws.connect#ContactId",
10636                    "traits": {
10637                        "smithy.api#documentation": "<p>The identifier of the contact. This is the identifier of the contact associated with the\n   first interaction with the contact center.</p>",
10638                        "smithy.api#required": {}
10639                    }
10640                },
10641                "InstanceId": {
10642                    "target": "com.amazonaws.connect#InstanceId",
10643                    "traits": {
10644                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10645                        "smithy.api#required": {}
10646                    }
10647                },
10648                "Attributes": {
10649                    "target": "com.amazonaws.connect#Attributes",
10650                    "traits": {
10651                        "smithy.api#documentation": "<p>The Amazon Connect attributes. These attributes can be accessed in contact flows just like any other\n   contact attributes.</p>\n         <p>You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys\n   can include only alphanumeric, dash, and underscore characters.</p>",
10652                        "smithy.api#required": {}
10653                    }
10654                }
10655            }
10656        },
10657        "com.amazonaws.connect#UpdateContactAttributesResponse": {
10658            "type": "structure",
10659            "members": {}
10660        },
10661        "com.amazonaws.connect#UpdateContactFlowContent": {
10662            "type": "operation",
10663            "input": {
10664                "target": "com.amazonaws.connect#UpdateContactFlowContentRequest"
10665            },
10666            "errors": [
10667                {
10668                    "target": "com.amazonaws.connect#InternalServiceException"
10669                },
10670                {
10671                    "target": "com.amazonaws.connect#InvalidContactFlowException"
10672                },
10673                {
10674                    "target": "com.amazonaws.connect#InvalidParameterException"
10675                },
10676                {
10677                    "target": "com.amazonaws.connect#InvalidRequestException"
10678                },
10679                {
10680                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10681                },
10682                {
10683                    "target": "com.amazonaws.connect#ThrottlingException"
10684                }
10685            ],
10686            "traits": {
10687                "smithy.api#documentation": "<p>Updates the specified contact flow.</p>\n         <p>You can also create and update contact flows using the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html\">Amazon Connect\n   Flow language</a>.</p>",
10688                "smithy.api#http": {
10689                    "method": "POST",
10690                    "uri": "/contact-flows/{InstanceId}/{ContactFlowId}/content",
10691                    "code": 200
10692                }
10693            }
10694        },
10695        "com.amazonaws.connect#UpdateContactFlowContentRequest": {
10696            "type": "structure",
10697            "members": {
10698                "InstanceId": {
10699                    "target": "com.amazonaws.connect#InstanceId",
10700                    "traits": {
10701                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10702                        "smithy.api#httpLabel": {},
10703                        "smithy.api#required": {}
10704                    }
10705                },
10706                "ContactFlowId": {
10707                    "target": "com.amazonaws.connect#ContactFlowId",
10708                    "traits": {
10709                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>",
10710                        "smithy.api#httpLabel": {},
10711                        "smithy.api#required": {}
10712                    }
10713                },
10714                "Content": {
10715                    "target": "com.amazonaws.connect#ContactFlowContent",
10716                    "traits": {
10717                        "smithy.api#documentation": "<p>The JSON string that represents contact flow’s content. For an example, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language-example.html\">Example contact\n    flow in Amazon Connect Flow language</a> in the <i>Amazon Connect Administrator Guide</i>.\n  </p>",
10718                        "smithy.api#required": {}
10719                    }
10720                }
10721            }
10722        },
10723        "com.amazonaws.connect#UpdateContactFlowName": {
10724            "type": "operation",
10725            "input": {
10726                "target": "com.amazonaws.connect#UpdateContactFlowNameRequest"
10727            },
10728            "errors": [
10729                {
10730                    "target": "com.amazonaws.connect#DuplicateResourceException"
10731                },
10732                {
10733                    "target": "com.amazonaws.connect#InternalServiceException"
10734                },
10735                {
10736                    "target": "com.amazonaws.connect#InvalidParameterException"
10737                },
10738                {
10739                    "target": "com.amazonaws.connect#InvalidRequestException"
10740                },
10741                {
10742                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10743                },
10744                {
10745                    "target": "com.amazonaws.connect#ThrottlingException"
10746                }
10747            ],
10748            "traits": {
10749                "smithy.api#documentation": "<p>The name of the contact flow.</p>\n         <p>You can also create and update contact flows using the <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/flow-language.html\">Amazon Connect\n   Flow language</a>.</p>",
10750                "smithy.api#http": {
10751                    "method": "POST",
10752                    "uri": "/contact-flows/{InstanceId}/{ContactFlowId}/name",
10753                    "code": 200
10754                }
10755            }
10756        },
10757        "com.amazonaws.connect#UpdateContactFlowNameRequest": {
10758            "type": "structure",
10759            "members": {
10760                "InstanceId": {
10761                    "target": "com.amazonaws.connect#InstanceId",
10762                    "traits": {
10763                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10764                        "smithy.api#httpLabel": {},
10765                        "smithy.api#required": {}
10766                    }
10767                },
10768                "ContactFlowId": {
10769                    "target": "com.amazonaws.connect#ContactFlowId",
10770                    "traits": {
10771                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>",
10772                        "smithy.api#httpLabel": {},
10773                        "smithy.api#required": {}
10774                    }
10775                },
10776                "Name": {
10777                    "target": "com.amazonaws.connect#ContactFlowName",
10778                    "traits": {
10779                        "smithy.api#documentation": "<p>The name of the contact flow.</p>"
10780                    }
10781                },
10782                "Description": {
10783                    "target": "com.amazonaws.connect#ContactFlowDescription",
10784                    "traits": {
10785                        "smithy.api#documentation": "<p>The description of the contact flow.</p>"
10786                    }
10787                }
10788            }
10789        },
10790        "com.amazonaws.connect#UpdateInstanceAttribute": {
10791            "type": "operation",
10792            "input": {
10793                "target": "com.amazonaws.connect#UpdateInstanceAttributeRequest"
10794            },
10795            "errors": [
10796                {
10797                    "target": "com.amazonaws.connect#InternalServiceException"
10798                },
10799                {
10800                    "target": "com.amazonaws.connect#InvalidParameterException"
10801                },
10802                {
10803                    "target": "com.amazonaws.connect#InvalidRequestException"
10804                },
10805                {
10806                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10807                },
10808                {
10809                    "target": "com.amazonaws.connect#ThrottlingException"
10810                }
10811            ],
10812            "traits": {
10813                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the value for the specified attribute type.</p>",
10814                "smithy.api#http": {
10815                    "method": "POST",
10816                    "uri": "/instance/{InstanceId}/attribute/{AttributeType}",
10817                    "code": 200
10818                }
10819            }
10820        },
10821        "com.amazonaws.connect#UpdateInstanceAttributeRequest": {
10822            "type": "structure",
10823            "members": {
10824                "InstanceId": {
10825                    "target": "com.amazonaws.connect#InstanceId",
10826                    "traits": {
10827                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10828                        "smithy.api#httpLabel": {},
10829                        "smithy.api#required": {}
10830                    }
10831                },
10832                "AttributeType": {
10833                    "target": "com.amazonaws.connect#InstanceAttributeType",
10834                    "traits": {
10835                        "smithy.api#documentation": "<p>The type of attribute.</p>",
10836                        "smithy.api#httpLabel": {},
10837                        "smithy.api#required": {}
10838                    }
10839                },
10840                "Value": {
10841                    "target": "com.amazonaws.connect#InstanceAttributeValue",
10842                    "traits": {
10843                        "smithy.api#documentation": "<p>The value for the attribute. Maximum character limit is 100. </p>",
10844                        "smithy.api#required": {}
10845                    }
10846                }
10847            }
10848        },
10849        "com.amazonaws.connect#UpdateInstanceStorageConfig": {
10850            "type": "operation",
10851            "input": {
10852                "target": "com.amazonaws.connect#UpdateInstanceStorageConfigRequest"
10853            },
10854            "errors": [
10855                {
10856                    "target": "com.amazonaws.connect#InternalServiceException"
10857                },
10858                {
10859                    "target": "com.amazonaws.connect#InvalidParameterException"
10860                },
10861                {
10862                    "target": "com.amazonaws.connect#InvalidRequestException"
10863                },
10864                {
10865                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10866                },
10867                {
10868                    "target": "com.amazonaws.connect#ThrottlingException"
10869                }
10870            ],
10871            "traits": {
10872                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates an existing configuration for a resource type. This API is idempotent.</p>",
10873                "smithy.api#http": {
10874                    "method": "POST",
10875                    "uri": "/instance/{InstanceId}/storage-config/{AssociationId}",
10876                    "code": 200
10877                }
10878            }
10879        },
10880        "com.amazonaws.connect#UpdateInstanceStorageConfigRequest": {
10881            "type": "structure",
10882            "members": {
10883                "InstanceId": {
10884                    "target": "com.amazonaws.connect#InstanceId",
10885                    "traits": {
10886                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10887                        "smithy.api#httpLabel": {},
10888                        "smithy.api#required": {}
10889                    }
10890                },
10891                "AssociationId": {
10892                    "target": "com.amazonaws.connect#AssociationId",
10893                    "traits": {
10894                        "smithy.api#documentation": "<p>The existing association identifier that uniquely identifies the resource type and storage config for the given instance ID.</p>",
10895                        "smithy.api#httpLabel": {},
10896                        "smithy.api#required": {}
10897                    }
10898                },
10899                "ResourceType": {
10900                    "target": "com.amazonaws.connect#InstanceStorageResourceType",
10901                    "traits": {
10902                        "smithy.api#documentation": "<p>A valid resource type.</p>",
10903                        "smithy.api#httpQuery": "resourceType",
10904                        "smithy.api#required": {}
10905                    }
10906                },
10907                "StorageConfig": {
10908                    "target": "com.amazonaws.connect#InstanceStorageConfig",
10909                    "traits": {
10910                        "smithy.api#required": {}
10911                    }
10912                }
10913            }
10914        },
10915        "com.amazonaws.connect#UpdateQueueHoursOfOperation": {
10916            "type": "operation",
10917            "input": {
10918                "target": "com.amazonaws.connect#UpdateQueueHoursOfOperationRequest"
10919            },
10920            "errors": [
10921                {
10922                    "target": "com.amazonaws.connect#InternalServiceException"
10923                },
10924                {
10925                    "target": "com.amazonaws.connect#InvalidParameterException"
10926                },
10927                {
10928                    "target": "com.amazonaws.connect#InvalidRequestException"
10929                },
10930                {
10931                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10932                },
10933                {
10934                    "target": "com.amazonaws.connect#ThrottlingException"
10935                }
10936            ],
10937            "traits": {
10938                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the hours of operation for the specified queue.</p>",
10939                "smithy.api#http": {
10940                    "method": "POST",
10941                    "uri": "/queues/{InstanceId}/{QueueId}/hours-of-operation",
10942                    "code": 200
10943                }
10944            }
10945        },
10946        "com.amazonaws.connect#UpdateQueueHoursOfOperationRequest": {
10947            "type": "structure",
10948            "members": {
10949                "InstanceId": {
10950                    "target": "com.amazonaws.connect#InstanceId",
10951                    "traits": {
10952                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
10953                        "smithy.api#httpLabel": {},
10954                        "smithy.api#required": {}
10955                    }
10956                },
10957                "QueueId": {
10958                    "target": "com.amazonaws.connect#QueueId",
10959                    "traits": {
10960                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
10961                        "smithy.api#httpLabel": {},
10962                        "smithy.api#required": {}
10963                    }
10964                },
10965                "HoursOfOperationId": {
10966                    "target": "com.amazonaws.connect#HoursOfOperationId",
10967                    "traits": {
10968                        "smithy.api#documentation": "<p>The identifier for the hours of operation.</p>",
10969                        "smithy.api#required": {}
10970                    }
10971                }
10972            }
10973        },
10974        "com.amazonaws.connect#UpdateQueueMaxContacts": {
10975            "type": "operation",
10976            "input": {
10977                "target": "com.amazonaws.connect#UpdateQueueMaxContactsRequest"
10978            },
10979            "errors": [
10980                {
10981                    "target": "com.amazonaws.connect#InternalServiceException"
10982                },
10983                {
10984                    "target": "com.amazonaws.connect#InvalidParameterException"
10985                },
10986                {
10987                    "target": "com.amazonaws.connect#InvalidRequestException"
10988                },
10989                {
10990                    "target": "com.amazonaws.connect#ResourceNotFoundException"
10991                },
10992                {
10993                    "target": "com.amazonaws.connect#ThrottlingException"
10994                }
10995            ],
10996            "traits": {
10997                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the maximum number of contacts allowed in a queue before it is\n   considered full.</p>",
10998                "smithy.api#http": {
10999                    "method": "POST",
11000                    "uri": "/queues/{InstanceId}/{QueueId}/max-contacts",
11001                    "code": 200
11002                }
11003            }
11004        },
11005        "com.amazonaws.connect#UpdateQueueMaxContactsRequest": {
11006            "type": "structure",
11007            "members": {
11008                "InstanceId": {
11009                    "target": "com.amazonaws.connect#InstanceId",
11010                    "traits": {
11011                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11012                        "smithy.api#httpLabel": {},
11013                        "smithy.api#required": {}
11014                    }
11015                },
11016                "QueueId": {
11017                    "target": "com.amazonaws.connect#QueueId",
11018                    "traits": {
11019                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
11020                        "smithy.api#httpLabel": {},
11021                        "smithy.api#required": {}
11022                    }
11023                },
11024                "MaxContacts": {
11025                    "target": "com.amazonaws.connect#QueueMaxContacts",
11026                    "traits": {
11027                        "smithy.api#box": {},
11028                        "smithy.api#documentation": "<p>The maximum number of contacts that can be in the queue before it is considered full.</p>",
11029                        "smithy.api#required": {}
11030                    }
11031                }
11032            }
11033        },
11034        "com.amazonaws.connect#UpdateQueueName": {
11035            "type": "operation",
11036            "input": {
11037                "target": "com.amazonaws.connect#UpdateQueueNameRequest"
11038            },
11039            "errors": [
11040                {
11041                    "target": "com.amazonaws.connect#DuplicateResourceException"
11042                },
11043                {
11044                    "target": "com.amazonaws.connect#InternalServiceException"
11045                },
11046                {
11047                    "target": "com.amazonaws.connect#InvalidParameterException"
11048                },
11049                {
11050                    "target": "com.amazonaws.connect#InvalidRequestException"
11051                },
11052                {
11053                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11054                },
11055                {
11056                    "target": "com.amazonaws.connect#ThrottlingException"
11057                }
11058            ],
11059            "traits": {
11060                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the name and description of a queue.  At least <code>Name</code> or <code>Description</code> must be provided.</p>",
11061                "smithy.api#http": {
11062                    "method": "POST",
11063                    "uri": "/queues/{InstanceId}/{QueueId}/name",
11064                    "code": 200
11065                }
11066            }
11067        },
11068        "com.amazonaws.connect#UpdateQueueNameRequest": {
11069            "type": "structure",
11070            "members": {
11071                "InstanceId": {
11072                    "target": "com.amazonaws.connect#InstanceId",
11073                    "traits": {
11074                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11075                        "smithy.api#httpLabel": {},
11076                        "smithy.api#required": {}
11077                    }
11078                },
11079                "QueueId": {
11080                    "target": "com.amazonaws.connect#QueueId",
11081                    "traits": {
11082                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
11083                        "smithy.api#httpLabel": {},
11084                        "smithy.api#required": {}
11085                    }
11086                },
11087                "Name": {
11088                    "target": "com.amazonaws.connect#CommonNameLength127",
11089                    "traits": {
11090                        "smithy.api#documentation": "<p>The name of the queue.</p>"
11091                    }
11092                },
11093                "Description": {
11094                    "target": "com.amazonaws.connect#QueueDescription",
11095                    "traits": {
11096                        "smithy.api#documentation": "<p>The description of the queue.</p>"
11097                    }
11098                }
11099            }
11100        },
11101        "com.amazonaws.connect#UpdateQueueOutboundCallerConfig": {
11102            "type": "operation",
11103            "input": {
11104                "target": "com.amazonaws.connect#UpdateQueueOutboundCallerConfigRequest"
11105            },
11106            "errors": [
11107                {
11108                    "target": "com.amazonaws.connect#InternalServiceException"
11109                },
11110                {
11111                    "target": "com.amazonaws.connect#InvalidParameterException"
11112                },
11113                {
11114                    "target": "com.amazonaws.connect#InvalidRequestException"
11115                },
11116                {
11117                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11118                },
11119                {
11120                    "target": "com.amazonaws.connect#ThrottlingException"
11121                }
11122            ],
11123            "traits": {
11124                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the outbound caller ID name, number, and outbound whisper flow for a specified\n   queue.</p>",
11125                "smithy.api#http": {
11126                    "method": "POST",
11127                    "uri": "/queues/{InstanceId}/{QueueId}/outbound-caller-config",
11128                    "code": 200
11129                }
11130            }
11131        },
11132        "com.amazonaws.connect#UpdateQueueOutboundCallerConfigRequest": {
11133            "type": "structure",
11134            "members": {
11135                "InstanceId": {
11136                    "target": "com.amazonaws.connect#InstanceId",
11137                    "traits": {
11138                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11139                        "smithy.api#httpLabel": {},
11140                        "smithy.api#required": {}
11141                    }
11142                },
11143                "QueueId": {
11144                    "target": "com.amazonaws.connect#QueueId",
11145                    "traits": {
11146                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
11147                        "smithy.api#httpLabel": {},
11148                        "smithy.api#required": {}
11149                    }
11150                },
11151                "OutboundCallerConfig": {
11152                    "target": "com.amazonaws.connect#OutboundCallerConfig",
11153                    "traits": {
11154                        "smithy.api#documentation": "<p>The outbound caller ID name, number, and outbound whisper flow.</p>",
11155                        "smithy.api#required": {}
11156                    }
11157                }
11158            }
11159        },
11160        "com.amazonaws.connect#UpdateQueueStatus": {
11161            "type": "operation",
11162            "input": {
11163                "target": "com.amazonaws.connect#UpdateQueueStatusRequest"
11164            },
11165            "errors": [
11166                {
11167                    "target": "com.amazonaws.connect#InternalServiceException"
11168                },
11169                {
11170                    "target": "com.amazonaws.connect#InvalidParameterException"
11171                },
11172                {
11173                    "target": "com.amazonaws.connect#InvalidRequestException"
11174                },
11175                {
11176                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11177                },
11178                {
11179                    "target": "com.amazonaws.connect#ThrottlingException"
11180                }
11181            ],
11182            "traits": {
11183                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the status of the queue.</p>",
11184                "smithy.api#http": {
11185                    "method": "POST",
11186                    "uri": "/queues/{InstanceId}/{QueueId}/status",
11187                    "code": 200
11188                }
11189            }
11190        },
11191        "com.amazonaws.connect#UpdateQueueStatusRequest": {
11192            "type": "structure",
11193            "members": {
11194                "InstanceId": {
11195                    "target": "com.amazonaws.connect#InstanceId",
11196                    "traits": {
11197                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11198                        "smithy.api#httpLabel": {},
11199                        "smithy.api#required": {}
11200                    }
11201                },
11202                "QueueId": {
11203                    "target": "com.amazonaws.connect#QueueId",
11204                    "traits": {
11205                        "smithy.api#documentation": "<p>The identifier for the queue.</p>",
11206                        "smithy.api#httpLabel": {},
11207                        "smithy.api#required": {}
11208                    }
11209                },
11210                "Status": {
11211                    "target": "com.amazonaws.connect#QueueStatus",
11212                    "traits": {
11213                        "smithy.api#documentation": "<p>The status of the queue.</p>",
11214                        "smithy.api#required": {}
11215                    }
11216                }
11217            }
11218        },
11219        "com.amazonaws.connect#UpdateQuickConnectConfig": {
11220            "type": "operation",
11221            "input": {
11222                "target": "com.amazonaws.connect#UpdateQuickConnectConfigRequest"
11223            },
11224            "errors": [
11225                {
11226                    "target": "com.amazonaws.connect#InternalServiceException"
11227                },
11228                {
11229                    "target": "com.amazonaws.connect#InvalidParameterException"
11230                },
11231                {
11232                    "target": "com.amazonaws.connect#InvalidRequestException"
11233                },
11234                {
11235                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11236                },
11237                {
11238                    "target": "com.amazonaws.connect#ThrottlingException"
11239                }
11240            ],
11241            "traits": {
11242                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the configuration settings for the specified quick connect.</p>",
11243                "smithy.api#http": {
11244                    "method": "POST",
11245                    "uri": "/quick-connects/{InstanceId}/{QuickConnectId}/config",
11246                    "code": 200
11247                }
11248            }
11249        },
11250        "com.amazonaws.connect#UpdateQuickConnectConfigRequest": {
11251            "type": "structure",
11252            "members": {
11253                "InstanceId": {
11254                    "target": "com.amazonaws.connect#InstanceId",
11255                    "traits": {
11256                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11257                        "smithy.api#httpLabel": {},
11258                        "smithy.api#required": {}
11259                    }
11260                },
11261                "QuickConnectId": {
11262                    "target": "com.amazonaws.connect#QuickConnectId",
11263                    "traits": {
11264                        "smithy.api#documentation": "<p>The identifier for the quick connect.</p>",
11265                        "smithy.api#httpLabel": {},
11266                        "smithy.api#required": {}
11267                    }
11268                },
11269                "QuickConnectConfig": {
11270                    "target": "com.amazonaws.connect#QuickConnectConfig",
11271                    "traits": {
11272                        "smithy.api#documentation": "<p>Information about the configuration settings for the quick connect.</p>",
11273                        "smithy.api#required": {}
11274                    }
11275                }
11276            }
11277        },
11278        "com.amazonaws.connect#UpdateQuickConnectName": {
11279            "type": "operation",
11280            "input": {
11281                "target": "com.amazonaws.connect#UpdateQuickConnectNameRequest"
11282            },
11283            "errors": [
11284                {
11285                    "target": "com.amazonaws.connect#InternalServiceException"
11286                },
11287                {
11288                    "target": "com.amazonaws.connect#InvalidParameterException"
11289                },
11290                {
11291                    "target": "com.amazonaws.connect#InvalidRequestException"
11292                },
11293                {
11294                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11295                },
11296                {
11297                    "target": "com.amazonaws.connect#ThrottlingException"
11298                }
11299            ],
11300            "traits": {
11301                "smithy.api#documentation": "<p>This API is in preview release for Amazon Connect and is subject to change.</p>\n         <p>Updates the name and description of a quick connect. The request accepts the following data in JSON format. At least <code>Name</code> or <code>Description</code> must be provided.</p>",
11302                "smithy.api#http": {
11303                    "method": "POST",
11304                    "uri": "/quick-connects/{InstanceId}/{QuickConnectId}/name",
11305                    "code": 200
11306                }
11307            }
11308        },
11309        "com.amazonaws.connect#UpdateQuickConnectNameRequest": {
11310            "type": "structure",
11311            "members": {
11312                "InstanceId": {
11313                    "target": "com.amazonaws.connect#InstanceId",
11314                    "traits": {
11315                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11316                        "smithy.api#httpLabel": {},
11317                        "smithy.api#required": {}
11318                    }
11319                },
11320                "QuickConnectId": {
11321                    "target": "com.amazonaws.connect#QuickConnectId",
11322                    "traits": {
11323                        "smithy.api#documentation": "<p>The identifier for the quick connect.</p>",
11324                        "smithy.api#httpLabel": {},
11325                        "smithy.api#required": {}
11326                    }
11327                },
11328                "Name": {
11329                    "target": "com.amazonaws.connect#QuickConnectName",
11330                    "traits": {
11331                        "smithy.api#documentation": "<p>The name of the quick connect.</p>"
11332                    }
11333                },
11334                "Description": {
11335                    "target": "com.amazonaws.connect#QuickConnectDescription",
11336                    "traits": {
11337                        "smithy.api#documentation": "<p>The description of the quick connect.</p>"
11338                    }
11339                }
11340            }
11341        },
11342        "com.amazonaws.connect#UpdateRoutingProfileConcurrency": {
11343            "type": "operation",
11344            "input": {
11345                "target": "com.amazonaws.connect#UpdateRoutingProfileConcurrencyRequest"
11346            },
11347            "errors": [
11348                {
11349                    "target": "com.amazonaws.connect#InternalServiceException"
11350                },
11351                {
11352                    "target": "com.amazonaws.connect#InvalidParameterException"
11353                },
11354                {
11355                    "target": "com.amazonaws.connect#InvalidRequestException"
11356                },
11357                {
11358                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11359                },
11360                {
11361                    "target": "com.amazonaws.connect#ThrottlingException"
11362                }
11363            ],
11364            "traits": {
11365                "smithy.api#documentation": "<p>Updates the channels that agents can handle in the Contact Control Panel (CCP) for a routing\n   profile.</p>",
11366                "smithy.api#http": {
11367                    "method": "POST",
11368                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/concurrency",
11369                    "code": 200
11370                }
11371            }
11372        },
11373        "com.amazonaws.connect#UpdateRoutingProfileConcurrencyRequest": {
11374            "type": "structure",
11375            "members": {
11376                "InstanceId": {
11377                    "target": "com.amazonaws.connect#InstanceId",
11378                    "traits": {
11379                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11380                        "smithy.api#httpLabel": {},
11381                        "smithy.api#required": {}
11382                    }
11383                },
11384                "RoutingProfileId": {
11385                    "target": "com.amazonaws.connect#RoutingProfileId",
11386                    "traits": {
11387                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
11388                        "smithy.api#httpLabel": {},
11389                        "smithy.api#required": {}
11390                    }
11391                },
11392                "MediaConcurrencies": {
11393                    "target": "com.amazonaws.connect#MediaConcurrencies",
11394                    "traits": {
11395                        "smithy.api#documentation": "<p>The channels that agents can handle in the Contact Control Panel (CCP).</p>",
11396                        "smithy.api#required": {}
11397                    }
11398                }
11399            }
11400        },
11401        "com.amazonaws.connect#UpdateRoutingProfileDefaultOutboundQueue": {
11402            "type": "operation",
11403            "input": {
11404                "target": "com.amazonaws.connect#UpdateRoutingProfileDefaultOutboundQueueRequest"
11405            },
11406            "errors": [
11407                {
11408                    "target": "com.amazonaws.connect#InternalServiceException"
11409                },
11410                {
11411                    "target": "com.amazonaws.connect#InvalidParameterException"
11412                },
11413                {
11414                    "target": "com.amazonaws.connect#InvalidRequestException"
11415                },
11416                {
11417                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11418                },
11419                {
11420                    "target": "com.amazonaws.connect#ThrottlingException"
11421                }
11422            ],
11423            "traits": {
11424                "smithy.api#documentation": "<p>Updates the default outbound queue of a routing profile.</p>",
11425                "smithy.api#http": {
11426                    "method": "POST",
11427                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/default-outbound-queue",
11428                    "code": 200
11429                }
11430            }
11431        },
11432        "com.amazonaws.connect#UpdateRoutingProfileDefaultOutboundQueueRequest": {
11433            "type": "structure",
11434            "members": {
11435                "InstanceId": {
11436                    "target": "com.amazonaws.connect#InstanceId",
11437                    "traits": {
11438                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11439                        "smithy.api#httpLabel": {},
11440                        "smithy.api#required": {}
11441                    }
11442                },
11443                "RoutingProfileId": {
11444                    "target": "com.amazonaws.connect#RoutingProfileId",
11445                    "traits": {
11446                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
11447                        "smithy.api#httpLabel": {},
11448                        "smithy.api#required": {}
11449                    }
11450                },
11451                "DefaultOutboundQueueId": {
11452                    "target": "com.amazonaws.connect#QueueId",
11453                    "traits": {
11454                        "smithy.api#documentation": "<p>The identifier for the default outbound queue.</p>",
11455                        "smithy.api#required": {}
11456                    }
11457                }
11458            }
11459        },
11460        "com.amazonaws.connect#UpdateRoutingProfileName": {
11461            "type": "operation",
11462            "input": {
11463                "target": "com.amazonaws.connect#UpdateRoutingProfileNameRequest"
11464            },
11465            "errors": [
11466                {
11467                    "target": "com.amazonaws.connect#DuplicateResourceException"
11468                },
11469                {
11470                    "target": "com.amazonaws.connect#InternalServiceException"
11471                },
11472                {
11473                    "target": "com.amazonaws.connect#InvalidParameterException"
11474                },
11475                {
11476                    "target": "com.amazonaws.connect#InvalidRequestException"
11477                },
11478                {
11479                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11480                },
11481                {
11482                    "target": "com.amazonaws.connect#ThrottlingException"
11483                }
11484            ],
11485            "traits": {
11486                "smithy.api#documentation": "<p>Updates the name and description of a routing profile. The request accepts the following data in JSON format. At least <code>Name</code> or <code>Description</code> must be provided.</p>",
11487                "smithy.api#http": {
11488                    "method": "POST",
11489                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/name",
11490                    "code": 200
11491                }
11492            }
11493        },
11494        "com.amazonaws.connect#UpdateRoutingProfileNameRequest": {
11495            "type": "structure",
11496            "members": {
11497                "InstanceId": {
11498                    "target": "com.amazonaws.connect#InstanceId",
11499                    "traits": {
11500                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11501                        "smithy.api#httpLabel": {},
11502                        "smithy.api#required": {}
11503                    }
11504                },
11505                "RoutingProfileId": {
11506                    "target": "com.amazonaws.connect#RoutingProfileId",
11507                    "traits": {
11508                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
11509                        "smithy.api#httpLabel": {},
11510                        "smithy.api#required": {}
11511                    }
11512                },
11513                "Name": {
11514                    "target": "com.amazonaws.connect#RoutingProfileName",
11515                    "traits": {
11516                        "smithy.api#documentation": "<p>The name of the routing profile. Must not be more than 127 characters.</p>"
11517                    }
11518                },
11519                "Description": {
11520                    "target": "com.amazonaws.connect#RoutingProfileDescription",
11521                    "traits": {
11522                        "smithy.api#documentation": "<p>The description of the routing profile. Must not be more than 250 characters.</p>"
11523                    }
11524                }
11525            }
11526        },
11527        "com.amazonaws.connect#UpdateRoutingProfileQueues": {
11528            "type": "operation",
11529            "input": {
11530                "target": "com.amazonaws.connect#UpdateRoutingProfileQueuesRequest"
11531            },
11532            "errors": [
11533                {
11534                    "target": "com.amazonaws.connect#InternalServiceException"
11535                },
11536                {
11537                    "target": "com.amazonaws.connect#InvalidParameterException"
11538                },
11539                {
11540                    "target": "com.amazonaws.connect#InvalidRequestException"
11541                },
11542                {
11543                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11544                },
11545                {
11546                    "target": "com.amazonaws.connect#ThrottlingException"
11547                }
11548            ],
11549            "traits": {
11550                "smithy.api#documentation": "<p>Updates the properties associated with a set of queues for a routing profile.</p>",
11551                "smithy.api#http": {
11552                    "method": "POST",
11553                    "uri": "/routing-profiles/{InstanceId}/{RoutingProfileId}/queues",
11554                    "code": 200
11555                }
11556            }
11557        },
11558        "com.amazonaws.connect#UpdateRoutingProfileQueuesRequest": {
11559            "type": "structure",
11560            "members": {
11561                "InstanceId": {
11562                    "target": "com.amazonaws.connect#InstanceId",
11563                    "traits": {
11564                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11565                        "smithy.api#httpLabel": {},
11566                        "smithy.api#required": {}
11567                    }
11568                },
11569                "RoutingProfileId": {
11570                    "target": "com.amazonaws.connect#RoutingProfileId",
11571                    "traits": {
11572                        "smithy.api#documentation": "<p>The identifier of the routing profile.</p>",
11573                        "smithy.api#httpLabel": {},
11574                        "smithy.api#required": {}
11575                    }
11576                },
11577                "QueueConfigs": {
11578                    "target": "com.amazonaws.connect#RoutingProfileQueueConfigList",
11579                    "traits": {
11580                        "smithy.api#documentation": "<p>The queues to be updated for this routing profile. Queues must first be associated to the\n   routing profile. You can do this using AssociateRoutingProfileQueues.</p>",
11581                        "smithy.api#required": {}
11582                    }
11583                }
11584            }
11585        },
11586        "com.amazonaws.connect#UpdateUserHierarchy": {
11587            "type": "operation",
11588            "input": {
11589                "target": "com.amazonaws.connect#UpdateUserHierarchyRequest"
11590            },
11591            "errors": [
11592                {
11593                    "target": "com.amazonaws.connect#InternalServiceException"
11594                },
11595                {
11596                    "target": "com.amazonaws.connect#InvalidParameterException"
11597                },
11598                {
11599                    "target": "com.amazonaws.connect#InvalidRequestException"
11600                },
11601                {
11602                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11603                },
11604                {
11605                    "target": "com.amazonaws.connect#ThrottlingException"
11606                }
11607            ],
11608            "traits": {
11609                "smithy.api#documentation": "<p>Assigns the specified hierarchy group to the specified user.</p>",
11610                "smithy.api#http": {
11611                    "method": "POST",
11612                    "uri": "/users/{InstanceId}/{UserId}/hierarchy",
11613                    "code": 200
11614                }
11615            }
11616        },
11617        "com.amazonaws.connect#UpdateUserHierarchyGroupName": {
11618            "type": "operation",
11619            "input": {
11620                "target": "com.amazonaws.connect#UpdateUserHierarchyGroupNameRequest"
11621            },
11622            "errors": [
11623                {
11624                    "target": "com.amazonaws.connect#DuplicateResourceException"
11625                },
11626                {
11627                    "target": "com.amazonaws.connect#InternalServiceException"
11628                },
11629                {
11630                    "target": "com.amazonaws.connect#InvalidParameterException"
11631                },
11632                {
11633                    "target": "com.amazonaws.connect#InvalidRequestException"
11634                },
11635                {
11636                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11637                },
11638                {
11639                    "target": "com.amazonaws.connect#ThrottlingException"
11640                }
11641            ],
11642            "traits": {
11643                "smithy.api#documentation": "<p>Updates the name of the user hierarchy group. </p>",
11644                "smithy.api#http": {
11645                    "method": "POST",
11646                    "uri": "/user-hierarchy-groups/{InstanceId}/{HierarchyGroupId}/name",
11647                    "code": 200
11648                }
11649            }
11650        },
11651        "com.amazonaws.connect#UpdateUserHierarchyGroupNameRequest": {
11652            "type": "structure",
11653            "members": {
11654                "Name": {
11655                    "target": "com.amazonaws.connect#HierarchyGroupName",
11656                    "traits": {
11657                        "smithy.api#documentation": "<p>The name of the hierarchy group. Must not be more than 100 characters.</p>",
11658                        "smithy.api#required": {}
11659                    }
11660                },
11661                "HierarchyGroupId": {
11662                    "target": "com.amazonaws.connect#HierarchyGroupId",
11663                    "traits": {
11664                        "smithy.api#documentation": "<p>The identifier of the hierarchy group.</p>",
11665                        "smithy.api#httpLabel": {},
11666                        "smithy.api#required": {}
11667                    }
11668                },
11669                "InstanceId": {
11670                    "target": "com.amazonaws.connect#InstanceId",
11671                    "traits": {
11672                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11673                        "smithy.api#httpLabel": {},
11674                        "smithy.api#required": {}
11675                    }
11676                }
11677            }
11678        },
11679        "com.amazonaws.connect#UpdateUserHierarchyRequest": {
11680            "type": "structure",
11681            "members": {
11682                "HierarchyGroupId": {
11683                    "target": "com.amazonaws.connect#HierarchyGroupId",
11684                    "traits": {
11685                        "smithy.api#documentation": "<p>The identifier of the hierarchy group.</p>"
11686                    }
11687                },
11688                "UserId": {
11689                    "target": "com.amazonaws.connect#UserId",
11690                    "traits": {
11691                        "smithy.api#documentation": "<p>The identifier of the user account.</p>",
11692                        "smithy.api#httpLabel": {},
11693                        "smithy.api#required": {}
11694                    }
11695                },
11696                "InstanceId": {
11697                    "target": "com.amazonaws.connect#InstanceId",
11698                    "traits": {
11699                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11700                        "smithy.api#httpLabel": {},
11701                        "smithy.api#required": {}
11702                    }
11703                }
11704            }
11705        },
11706        "com.amazonaws.connect#UpdateUserHierarchyStructure": {
11707            "type": "operation",
11708            "input": {
11709                "target": "com.amazonaws.connect#UpdateUserHierarchyStructureRequest"
11710            },
11711            "errors": [
11712                {
11713                    "target": "com.amazonaws.connect#InternalServiceException"
11714                },
11715                {
11716                    "target": "com.amazonaws.connect#InvalidParameterException"
11717                },
11718                {
11719                    "target": "com.amazonaws.connect#InvalidRequestException"
11720                },
11721                {
11722                    "target": "com.amazonaws.connect#ResourceInUseException"
11723                },
11724                {
11725                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11726                },
11727                {
11728                    "target": "com.amazonaws.connect#ThrottlingException"
11729                }
11730            ],
11731            "traits": {
11732                "smithy.api#documentation": "<p>Updates the user hierarchy structure: add, remove, and rename user hierarchy levels.</p>",
11733                "smithy.api#http": {
11734                    "method": "POST",
11735                    "uri": "/user-hierarchy-structure/{InstanceId}",
11736                    "code": 200
11737                }
11738            }
11739        },
11740        "com.amazonaws.connect#UpdateUserHierarchyStructureRequest": {
11741            "type": "structure",
11742            "members": {
11743                "HierarchyStructure": {
11744                    "target": "com.amazonaws.connect#HierarchyStructureUpdate",
11745                    "traits": {
11746                        "smithy.api#documentation": "<p>The hierarchy levels to update.</p>",
11747                        "smithy.api#required": {}
11748                    }
11749                },
11750                "InstanceId": {
11751                    "target": "com.amazonaws.connect#InstanceId",
11752                    "traits": {
11753                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11754                        "smithy.api#httpLabel": {},
11755                        "smithy.api#required": {}
11756                    }
11757                }
11758            }
11759        },
11760        "com.amazonaws.connect#UpdateUserIdentityInfo": {
11761            "type": "operation",
11762            "input": {
11763                "target": "com.amazonaws.connect#UpdateUserIdentityInfoRequest"
11764            },
11765            "errors": [
11766                {
11767                    "target": "com.amazonaws.connect#InternalServiceException"
11768                },
11769                {
11770                    "target": "com.amazonaws.connect#InvalidParameterException"
11771                },
11772                {
11773                    "target": "com.amazonaws.connect#InvalidRequestException"
11774                },
11775                {
11776                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11777                },
11778                {
11779                    "target": "com.amazonaws.connect#ThrottlingException"
11780                }
11781            ],
11782            "traits": {
11783                "smithy.api#documentation": "<p>Updates the identity information for the specified user.</p>\n         <important>\n            <p>We strongly recommend limiting who has the ability to invoke\n     <code>UpdateUserIdentityInfo</code>. Someone with that ability can change the login credentials\n    of other users by changing their email address. This poses a security risk to your organization.\n    They can change the email address of a user to the attacker's email address, and then reset the\n    password through email. For more information, see <a href=\"https://docs.aws.amazon.com/connect/latest/adminguide/security-profile-best-practices.html\">Best Practices for\n     Security Profiles</a> in the <i>Amazon Connect Administrator Guide</i>.</p>\n         </important>",
11784                "smithy.api#http": {
11785                    "method": "POST",
11786                    "uri": "/users/{InstanceId}/{UserId}/identity-info",
11787                    "code": 200
11788                }
11789            }
11790        },
11791        "com.amazonaws.connect#UpdateUserIdentityInfoRequest": {
11792            "type": "structure",
11793            "members": {
11794                "IdentityInfo": {
11795                    "target": "com.amazonaws.connect#UserIdentityInfo",
11796                    "traits": {
11797                        "smithy.api#documentation": "<p>The identity information for the user.</p>",
11798                        "smithy.api#required": {}
11799                    }
11800                },
11801                "UserId": {
11802                    "target": "com.amazonaws.connect#UserId",
11803                    "traits": {
11804                        "smithy.api#documentation": "<p>The identifier of the user account.</p>",
11805                        "smithy.api#httpLabel": {},
11806                        "smithy.api#required": {}
11807                    }
11808                },
11809                "InstanceId": {
11810                    "target": "com.amazonaws.connect#InstanceId",
11811                    "traits": {
11812                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11813                        "smithy.api#httpLabel": {},
11814                        "smithy.api#required": {}
11815                    }
11816                }
11817            }
11818        },
11819        "com.amazonaws.connect#UpdateUserPhoneConfig": {
11820            "type": "operation",
11821            "input": {
11822                "target": "com.amazonaws.connect#UpdateUserPhoneConfigRequest"
11823            },
11824            "errors": [
11825                {
11826                    "target": "com.amazonaws.connect#InternalServiceException"
11827                },
11828                {
11829                    "target": "com.amazonaws.connect#InvalidParameterException"
11830                },
11831                {
11832                    "target": "com.amazonaws.connect#InvalidRequestException"
11833                },
11834                {
11835                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11836                },
11837                {
11838                    "target": "com.amazonaws.connect#ThrottlingException"
11839                }
11840            ],
11841            "traits": {
11842                "smithy.api#documentation": "<p>Updates the phone configuration settings for the specified user.</p>",
11843                "smithy.api#http": {
11844                    "method": "POST",
11845                    "uri": "/users/{InstanceId}/{UserId}/phone-config",
11846                    "code": 200
11847                }
11848            }
11849        },
11850        "com.amazonaws.connect#UpdateUserPhoneConfigRequest": {
11851            "type": "structure",
11852            "members": {
11853                "PhoneConfig": {
11854                    "target": "com.amazonaws.connect#UserPhoneConfig",
11855                    "traits": {
11856                        "smithy.api#documentation": "<p>Information about phone configuration settings for the user.</p>",
11857                        "smithy.api#required": {}
11858                    }
11859                },
11860                "UserId": {
11861                    "target": "com.amazonaws.connect#UserId",
11862                    "traits": {
11863                        "smithy.api#documentation": "<p>The identifier of the user account.</p>",
11864                        "smithy.api#httpLabel": {},
11865                        "smithy.api#required": {}
11866                    }
11867                },
11868                "InstanceId": {
11869                    "target": "com.amazonaws.connect#InstanceId",
11870                    "traits": {
11871                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11872                        "smithy.api#httpLabel": {},
11873                        "smithy.api#required": {}
11874                    }
11875                }
11876            }
11877        },
11878        "com.amazonaws.connect#UpdateUserRoutingProfile": {
11879            "type": "operation",
11880            "input": {
11881                "target": "com.amazonaws.connect#UpdateUserRoutingProfileRequest"
11882            },
11883            "errors": [
11884                {
11885                    "target": "com.amazonaws.connect#InternalServiceException"
11886                },
11887                {
11888                    "target": "com.amazonaws.connect#InvalidParameterException"
11889                },
11890                {
11891                    "target": "com.amazonaws.connect#InvalidRequestException"
11892                },
11893                {
11894                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11895                },
11896                {
11897                    "target": "com.amazonaws.connect#ThrottlingException"
11898                }
11899            ],
11900            "traits": {
11901                "smithy.api#documentation": "<p>Assigns the specified routing profile to the specified user.</p>",
11902                "smithy.api#http": {
11903                    "method": "POST",
11904                    "uri": "/users/{InstanceId}/{UserId}/routing-profile",
11905                    "code": 200
11906                }
11907            }
11908        },
11909        "com.amazonaws.connect#UpdateUserRoutingProfileRequest": {
11910            "type": "structure",
11911            "members": {
11912                "RoutingProfileId": {
11913                    "target": "com.amazonaws.connect#RoutingProfileId",
11914                    "traits": {
11915                        "smithy.api#documentation": "<p>The identifier of the routing profile for the user.</p>",
11916                        "smithy.api#required": {}
11917                    }
11918                },
11919                "UserId": {
11920                    "target": "com.amazonaws.connect#UserId",
11921                    "traits": {
11922                        "smithy.api#documentation": "<p>The identifier of the user account.</p>",
11923                        "smithy.api#httpLabel": {},
11924                        "smithy.api#required": {}
11925                    }
11926                },
11927                "InstanceId": {
11928                    "target": "com.amazonaws.connect#InstanceId",
11929                    "traits": {
11930                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11931                        "smithy.api#httpLabel": {},
11932                        "smithy.api#required": {}
11933                    }
11934                }
11935            }
11936        },
11937        "com.amazonaws.connect#UpdateUserSecurityProfiles": {
11938            "type": "operation",
11939            "input": {
11940                "target": "com.amazonaws.connect#UpdateUserSecurityProfilesRequest"
11941            },
11942            "errors": [
11943                {
11944                    "target": "com.amazonaws.connect#InternalServiceException"
11945                },
11946                {
11947                    "target": "com.amazonaws.connect#InvalidParameterException"
11948                },
11949                {
11950                    "target": "com.amazonaws.connect#InvalidRequestException"
11951                },
11952                {
11953                    "target": "com.amazonaws.connect#ResourceNotFoundException"
11954                },
11955                {
11956                    "target": "com.amazonaws.connect#ThrottlingException"
11957                }
11958            ],
11959            "traits": {
11960                "smithy.api#documentation": "<p>Assigns the specified security profiles to the specified user.</p>",
11961                "smithy.api#http": {
11962                    "method": "POST",
11963                    "uri": "/users/{InstanceId}/{UserId}/security-profiles",
11964                    "code": 200
11965                }
11966            }
11967        },
11968        "com.amazonaws.connect#UpdateUserSecurityProfilesRequest": {
11969            "type": "structure",
11970            "members": {
11971                "SecurityProfileIds": {
11972                    "target": "com.amazonaws.connect#SecurityProfileIds",
11973                    "traits": {
11974                        "smithy.api#documentation": "<p>The identifiers of the security profiles for the user.</p>",
11975                        "smithy.api#required": {}
11976                    }
11977                },
11978                "UserId": {
11979                    "target": "com.amazonaws.connect#UserId",
11980                    "traits": {
11981                        "smithy.api#documentation": "<p>The identifier of the user account.</p>",
11982                        "smithy.api#httpLabel": {},
11983                        "smithy.api#required": {}
11984                    }
11985                },
11986                "InstanceId": {
11987                    "target": "com.amazonaws.connect#InstanceId",
11988                    "traits": {
11989                        "smithy.api#documentation": "<p>The identifier of the Amazon Connect instance.</p>",
11990                        "smithy.api#httpLabel": {},
11991                        "smithy.api#required": {}
11992                    }
11993                }
11994            }
11995        },
11996        "com.amazonaws.connect#UseCase": {
11997            "type": "structure",
11998            "members": {
11999                "UseCaseId": {
12000                    "target": "com.amazonaws.connect#UseCaseId",
12001                    "traits": {
12002                        "smithy.api#documentation": "<p>The identifier for the use case.</p>"
12003                    }
12004                },
12005                "UseCaseArn": {
12006                    "target": "com.amazonaws.connect#ARN",
12007                    "traits": {
12008                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) for the use case.</p>"
12009                    }
12010                },
12011                "UseCaseType": {
12012                    "target": "com.amazonaws.connect#UseCaseType",
12013                    "traits": {
12014                        "smithy.api#documentation": "<p>The type of use case to associate to the AppIntegration association. Each AppIntegration\n   association can have only one of each use case type.</p>"
12015                    }
12016                }
12017            },
12018            "traits": {
12019                "smithy.api#documentation": "<p>Contains the\n   use\n   case.</p>"
12020            }
12021        },
12022        "com.amazonaws.connect#UseCaseId": {
12023            "type": "string",
12024            "traits": {
12025                "smithy.api#length": {
12026                    "min": 1,
12027                    "max": 200
12028                }
12029            }
12030        },
12031        "com.amazonaws.connect#UseCaseSummaryList": {
12032            "type": "list",
12033            "member": {
12034                "target": "com.amazonaws.connect#UseCase"
12035            }
12036        },
12037        "com.amazonaws.connect#UseCaseType": {
12038            "type": "string",
12039            "traits": {
12040                "smithy.api#enum": [
12041                    {
12042                        "value": "RULES_EVALUATION",
12043                        "name": "RULES_EVALUATION"
12044                    }
12045                ]
12046            }
12047        },
12048        "com.amazonaws.connect#User": {
12049            "type": "structure",
12050            "members": {
12051                "Id": {
12052                    "target": "com.amazonaws.connect#UserId",
12053                    "traits": {
12054                        "smithy.api#documentation": "<p>The identifier of the user account.</p>"
12055                    }
12056                },
12057                "Arn": {
12058                    "target": "com.amazonaws.connect#ARN",
12059                    "traits": {
12060                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the user account.</p>"
12061                    }
12062                },
12063                "Username": {
12064                    "target": "com.amazonaws.connect#AgentUsername",
12065                    "traits": {
12066                        "smithy.api#documentation": "<p>The user name assigned to the user account.</p>"
12067                    }
12068                },
12069                "IdentityInfo": {
12070                    "target": "com.amazonaws.connect#UserIdentityInfo",
12071                    "traits": {
12072                        "smithy.api#documentation": "<p>Information about the user identity.</p>"
12073                    }
12074                },
12075                "PhoneConfig": {
12076                    "target": "com.amazonaws.connect#UserPhoneConfig",
12077                    "traits": {
12078                        "smithy.api#documentation": "<p>Information about the phone configuration for the user.</p>"
12079                    }
12080                },
12081                "DirectoryUserId": {
12082                    "target": "com.amazonaws.connect#DirectoryUserId",
12083                    "traits": {
12084                        "smithy.api#documentation": "<p>The identifier of the user account in the directory used for identity management.</p>"
12085                    }
12086                },
12087                "SecurityProfileIds": {
12088                    "target": "com.amazonaws.connect#SecurityProfileIds",
12089                    "traits": {
12090                        "smithy.api#documentation": "<p>The identifiers of the security profiles for the user.</p>"
12091                    }
12092                },
12093                "RoutingProfileId": {
12094                    "target": "com.amazonaws.connect#RoutingProfileId",
12095                    "traits": {
12096                        "smithy.api#documentation": "<p>The identifier of the routing profile for the user.</p>"
12097                    }
12098                },
12099                "HierarchyGroupId": {
12100                    "target": "com.amazonaws.connect#HierarchyGroupId",
12101                    "traits": {
12102                        "smithy.api#documentation": "<p>The identifier of the hierarchy group for the user.</p>"
12103                    }
12104                },
12105                "Tags": {
12106                    "target": "com.amazonaws.connect#TagMap",
12107                    "traits": {
12108                        "smithy.api#documentation": "<p>The\n   tags.</p>"
12109                    }
12110                }
12111            },
12112            "traits": {
12113                "smithy.api#documentation": "<p>Contains information about a user account for a Amazon Connect instance.</p>"
12114            }
12115        },
12116        "com.amazonaws.connect#UserId": {
12117            "type": "string"
12118        },
12119        "com.amazonaws.connect#UserIdentityInfo": {
12120            "type": "structure",
12121            "members": {
12122                "FirstName": {
12123                    "target": "com.amazonaws.connect#AgentFirstName",
12124                    "traits": {
12125                        "smithy.api#documentation": "<p>The first name. This is required if you are using Amazon Connect or SAML for identity\n   management.</p>"
12126                    }
12127                },
12128                "LastName": {
12129                    "target": "com.amazonaws.connect#AgentLastName",
12130                    "traits": {
12131                        "smithy.api#documentation": "<p>The last name. This is required if you are using Amazon Connect or SAML for identity\n   management.</p>"
12132                    }
12133                },
12134                "Email": {
12135                    "target": "com.amazonaws.connect#Email",
12136                    "traits": {
12137                        "smithy.api#documentation": "<p>The email address. If you are using SAML for identity management and include this parameter,\n   an error is returned.</p>"
12138                    }
12139                }
12140            },
12141            "traits": {
12142                "smithy.api#documentation": "<p>Contains information about the identity of a user.</p>"
12143            }
12144        },
12145        "com.amazonaws.connect#UserNotFoundException": {
12146            "type": "structure",
12147            "members": {
12148                "Message": {
12149                    "target": "com.amazonaws.connect#Message"
12150                }
12151            },
12152            "traits": {
12153                "smithy.api#documentation": "<p>No user with the specified credentials was found in the Amazon Connect instance.</p>",
12154                "smithy.api#error": "client",
12155                "smithy.api#httpError": 404
12156            }
12157        },
12158        "com.amazonaws.connect#UserPhoneConfig": {
12159            "type": "structure",
12160            "members": {
12161                "PhoneType": {
12162                    "target": "com.amazonaws.connect#PhoneType",
12163                    "traits": {
12164                        "smithy.api#documentation": "<p>The phone type.</p>",
12165                        "smithy.api#required": {}
12166                    }
12167                },
12168                "AutoAccept": {
12169                    "target": "com.amazonaws.connect#AutoAccept",
12170                    "traits": {
12171                        "smithy.api#documentation": "<p>The Auto accept setting.</p>"
12172                    }
12173                },
12174                "AfterContactWorkTimeLimit": {
12175                    "target": "com.amazonaws.connect#AfterContactWorkTimeLimit",
12176                    "traits": {
12177                        "smithy.api#documentation": "<p>The After Call Work (ACW) timeout setting, in seconds.</p>"
12178                    }
12179                },
12180                "DeskPhoneNumber": {
12181                    "target": "com.amazonaws.connect#PhoneNumber",
12182                    "traits": {
12183                        "smithy.api#documentation": "<p>The phone number for the user's desk phone.</p>"
12184                    }
12185                }
12186            },
12187            "traits": {
12188                "smithy.api#documentation": "<p>Contains information about the phone configuration settings for a user.</p>"
12189            }
12190        },
12191        "com.amazonaws.connect#UserQuickConnectConfig": {
12192            "type": "structure",
12193            "members": {
12194                "UserId": {
12195                    "target": "com.amazonaws.connect#UserId",
12196                    "traits": {
12197                        "smithy.api#documentation": "<p>The identifier of the user.</p>",
12198                        "smithy.api#required": {}
12199                    }
12200                },
12201                "ContactFlowId": {
12202                    "target": "com.amazonaws.connect#ContactFlowId",
12203                    "traits": {
12204                        "smithy.api#documentation": "<p>The identifier of the contact flow.</p>",
12205                        "smithy.api#required": {}
12206                    }
12207                }
12208            },
12209            "traits": {
12210                "smithy.api#documentation": "<p>Contains information about the quick connect configuration settings for a user. The contact\n   flow must be of type Transfer to Agent.</p>"
12211            }
12212        },
12213        "com.amazonaws.connect#UserSummary": {
12214            "type": "structure",
12215            "members": {
12216                "Id": {
12217                    "target": "com.amazonaws.connect#UserId",
12218                    "traits": {
12219                        "smithy.api#documentation": "<p>The identifier of the user account.</p>"
12220                    }
12221                },
12222                "Arn": {
12223                    "target": "com.amazonaws.connect#ARN",
12224                    "traits": {
12225                        "smithy.api#documentation": "<p>The Amazon Resource Name (ARN) of the user account.</p>"
12226                    }
12227                },
12228                "Username": {
12229                    "target": "com.amazonaws.connect#AgentUsername",
12230                    "traits": {
12231                        "smithy.api#documentation": "<p>The Amazon Connect user name of the user account.</p>"
12232                    }
12233                }
12234            },
12235            "traits": {
12236                "smithy.api#documentation": "<p>Contains summary information about a user.</p>"
12237            }
12238        },
12239        "com.amazonaws.connect#UserSummaryList": {
12240            "type": "list",
12241            "member": {
12242                "target": "com.amazonaws.connect#UserSummary"
12243            }
12244        },
12245        "com.amazonaws.connect#Value": {
12246            "type": "double",
12247            "traits": {
12248                "smithy.api#box": {}
12249            }
12250        },
12251        "com.amazonaws.connect#VoiceRecordingConfiguration": {
12252            "type": "structure",
12253            "members": {
12254                "VoiceRecordingTrack": {
12255                    "target": "com.amazonaws.connect#VoiceRecordingTrack",
12256                    "traits": {
12257                        "smithy.api#documentation": "<p>Identifies which track is being recorded.</p>"
12258                    }
12259                }
12260            },
12261            "traits": {
12262                "smithy.api#documentation": "<p>Contains information about the recording configuration settings.</p>"
12263            }
12264        },
12265        "com.amazonaws.connect#VoiceRecordingTrack": {
12266            "type": "string",
12267            "traits": {
12268                "smithy.api#enum": [
12269                    {
12270                        "value": "FROM_AGENT",
12271                        "name": "FROM_AGENT"
12272                    },
12273                    {
12274                        "value": "TO_AGENT",
12275                        "name": "TO_AGENT"
12276                    },
12277                    {
12278                        "value": "ALL",
12279                        "name": "ALL"
12280                    }
12281                ]
12282            }
12283        }
12284    }
12285}
12286