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INSTALLH A D25-Mar-2019106 32

LICENSEH A D18-Oct-201833.7 KiB662544

READMEH A D25-Mar-20192 KiB4634

README

1# iTop - ITSM & CMDB
2
3iTop stands for *IT Operations Portal*.
4It is a complete open source, ITIL, web based service management tool including a fully customizable CMDB, a helpdesk system and a document management tool.
5iTop also offers mass import tools and web services to integrate with your IT
6
7## Features
8- Fully configurable **CMDB**
9- **HelpDesk** and Incident Management
10- **Service and Contract Management**
11- **Change** Management
12- **Configuration** Management
13- Automatic **SLA** management
14- Automatic **impact analysis**
15- **CSV import** tool for all data
16- Consistency **audit** to check data quality
17- **Data synchronization** (for data federation)
18
19
20## Resources
21
22 - [iTop Forums](https://sourceforge.net/p/itop/discussion/): for support request
23 - [iTop Tickets](https://sourceforge.net/p/itop/tickets/): for feature requests and bug reports
24 - [Releases download](https://sourceforge.net/projects/itop/files/itop/)
25 - [iTop documentation](https://www.itophub.io/wiki/page) for iTop and official extensions
26 - [iTop extensions](https://store.itophub.io/en_US/) for discovering ans installing extensions
27
28
29## Releases
30### Version 2.6
31 - [Changes since the previous version](https://wiki.openitop.org/doku.php?id=2_6_0:release:change_log)
32 - [New features](https://wiki.openitop.org/doku.php?id=2_6_0:release:2_6_whats_new)
33 - [Migration notes](https://wiki.openitop.org/doku.php?id=2_6_0:install:250_to_260_migration_notes)
34
35
36### Version 2.5
37 - [Changes since the previous version](https://wiki.openitop.org/doku.php?id=2_5_0:release:change_log)
38 - [New features](https://wiki.openitop.org/doku.php?id=2_5_0:release:2_5_whats_new)
39 - [Migration notes](https://wiki.openitop.org/doku.php?id=2_5_0:install:240_to_250_migration_notes)
40
41
42### Version 2.4
43 - [Changes since the previous version](https://wiki.openitop.org/doku.php?id=2_4_0:release:change_log)
44 - [New features](https://wiki.openitop.org/doku.php?id=2_4_0:release:2_4_whats_new)
45 - [Migration notes](https://wiki.openitop.org/doku.php?id=2_4_0:install:230_to_240_migration_notes)
46