1package cloudcallcenter
2
3//Licensed under the Apache License, Version 2.0 (the "License");
4//you may not use this file except in compliance with the License.
5//You may obtain a copy of the License at
6//
7//http://www.apache.org/licenses/LICENSE-2.0
8//
9//Unless required by applicable law or agreed to in writing, software
10//distributed under the License is distributed on an "AS IS" BASIS,
11//WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
12//See the License for the specific language governing permissions and
13//limitations under the License.
14//
15// Code generated by Alibaba Cloud SDK Code Generator.
16// Changes may cause incorrect behavior and will be lost if the code is regenerated.
17
18// Inbound is a nested struct in cloudcallcenter response
19type Inbound struct {
20	TotalHoldTime                int64   `json:"TotalHoldTime" xml:"TotalHoldTime"`
21	MaxHoldTime                  int64   `json:"MaxHoldTime" xml:"MaxHoldTime"`
22	SatisfactionSurveysResponded int64   `json:"SatisfactionSurveysResponded" xml:"SatisfactionSurveysResponded"`
23	ServiceLevel20               float64 `json:"ServiceLevel20" xml:"ServiceLevel20"`
24	AverageWorkTime              int64   `json:"AverageWorkTime" xml:"AverageWorkTime"`
25	HandleRate                   float64 `json:"HandleRate" xml:"HandleRate"`
26	TotalRingTime                int64   `json:"TotalRingTime" xml:"TotalRingTime"`
27	SatisfactionIndex            float64 `json:"SatisfactionIndex" xml:"SatisfactionIndex"`
28	AverageTalkTime              int64   `json:"AverageTalkTime" xml:"AverageTalkTime"`
29	MaxRingTime                  int64   `json:"MaxRingTime" xml:"MaxRingTime"`
30	MaxTalkTime                  int64   `json:"MaxTalkTime" xml:"MaxTalkTime"`
31	AverageRingTime              int64   `json:"AverageRingTime" xml:"AverageRingTime"`
32	TotalTalkTime                int64   `json:"TotalTalkTime" xml:"TotalTalkTime"`
33	MaxWorkTime                  int64   `json:"MaxWorkTime" xml:"MaxWorkTime"`
34	CallsOffered                 int64   `json:"CallsOffered" xml:"CallsOffered"`
35	TotalWorkTime                int64   `json:"TotalWorkTime" xml:"TotalWorkTime"`
36	AverageHoldTime              int64   `json:"AverageHoldTime" xml:"AverageHoldTime"`
37	SatisfactionSurveysOffered   int64   `json:"SatisfactionSurveysOffered" xml:"SatisfactionSurveysOffered"`
38	CallsHandled                 int64   `json:"CallsHandled" xml:"CallsHandled"`
39}
40